[...] patrons can repeat the same class at other locations as many times as they like and still achieve the same learning outcome. Use the grant money to enhance library services by starting or expanding a technology training program.\n * Once the class passes the analysis and design phases, it's time to start the development of the training materials. Have them become familiar with the terminologies. * Explain the concepts by sharing your students' previous experience with the application, and then have them explain back to you what it means to them. * Elaborate on the core skills by encouraging your students to follow along with you as you perform a mail merge. * Evaluate your students' progress by asking questions or giving them self-guided exercises.
Give Your Technology Program a Little ‘Class’! A by Ormilla Vengersammy re traditional libraries being forced to change due to the demand for modern technology? What if I say to you that in today’s society, technology is the key to the success and growth of traditional libraries? That is true for the Orange County (Fla.) Library System (OCLS), where I have worked for more than 5 years now. As the library’s technology training man- ager, I oversee the design, development, implementation, and evaluation of the computer training program for classroom and online delivery for both the public and staff. My greatest passion is for technology and teaching others how to use it. In this article, I would like to enlighten readers on how OCLS has given its technology program a little “class” and how other libraries can do it too! At OCLS, Computer Classes Begin, Improve, and Expand First, let me tell you how it all started. The Orange County Library System began to offer basic technology classes in July 2000. The computers were funded through a grant awarded by the Bill & Melinda Gates Foundation. The first classes were offered in Computers 101 at no cost to Orange County Library Dis- trict cardholders. The classes were all 1 hour and covered the basics, from how to use a computer to applications such as Microsoft Word, Excel, and PowerPoint. » 14 | MARCH 2009 » www.infotoday.com COMPUTERS IN LIBRARIES give your technology program a little ‘class’! Libraries must help our communities and our youths prepare for the future. The answer? Technology training. www.infotoday.com « MARCH 2009 | 15 COMPUTERS IN LIBRARIES give your technology program a little ‘class’! Over time, the library staff noticed through technology training, as well as that the demand for the classes in- to offer other services and resources that creased, so the offering of classes also can best meet the needs of the region’s increased. Classes were also offered growing Spanish and Haitian commu- throughout the other 13 library locations. nities. Based on demographics, these Structure eliminates overlap: computer classes are offered in library When I arrived at OCLS, my main focus locations with higher percentages of was to enhance the training program Spanish and Haitian clients. and to centralize the creation of com- Then there are our children. At puter classes.With my experience in cor- OCLS, we realize that young people in porate training in classroom delivery and the community are the future. We curriculum development, I found the li- strive to support, encourage, and edu- brary’s training program was not con- cate youth of all ages with mind-stim-
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