When the nonprofit VHA Foundation, created by VHA Inc, Irving, TX, embarked on a national patient safety initiative, it looked first to outside industries, gathering information and ideas from pioneers in nuclear energy, aviation, the military and other innovation-rich fields known for safety excellence. As it researched other fields, the VHA Foundation also looked within healthcare, examining the state of the patient safety movement as a whole. Three CEOs whose efforts to transform the patient safety cultures of their organizations have resulted in significant improvements and contributed to growth and knowledge in the industry shared their views on patient safety. When it comes to fostering a culture of safety, Paul Wiles, president and CEO of Novant Health, Winston-Salem, NC, believes in the power of story-telling. For Diane Cecchettini, president and CEO of MultiCare Health System, Tacoma, WA, the key to patient safety can be summed up by the words leadership engagement.
CREATING A CULTURE OF SAFETY: Why CEOs hold the key to improved outcomes Susan Birk Healthcare Executive; Mar/Apr 2009; 24, 2; Docsto
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