Encompass Unified Communications

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					    Encompass Unified Communications

    One hosted and managed business communications service.

    Encompass Unified Communications from Enventis replaces your collection of voice and data equipment, services and
    vendors with a single, centrally managed and hosted VoIP communications service. Encompass is a single vendor
    service including local and long distance voice; business IP telephony via hosted IP PBX; unified messaging (single
    inbox for voicemail, e-mail and fax); call center features; dedicated internet access; 24x7 support and much more.

    Business Telephony                       delivers each contact to the most       Professional Services
                                             appropriate resource anywhere in
    Powered by industry leading Cisco IP     your company.                           Enventis’ experienced team of
    telephony, IP PBX and VoIP products,                                             engineers and project managers will
    Encompass provides business-class        Contacts and Calendaring                ensure your system is up and running
    calling features across multiple sites                                           as smoothly as possible. Encompass
                                             An optional component of
    without the need to purchase onsite                                              installation includes training for
                                             Encompass, Calendaring provides
    PBXs. Standard features includes                                                 administrators and end users so they
                                             personal, group and resource
    four digit dialing from any phone at                                             can get the most of their powerful
                                             scheduling. Users can create
    any location, auto attendant for every                                           new communications system.
                                             meetings with meeting requests,
    user, single number reach (find me /
    follow me), conferencing, plus all the
                                             manage conflicts, and view employee     Support 24x7x365
                                             calendars. Calendaring is available
    typical business phone capabilities.                                             Encompass Unified Communications
                                             via the Encompass Web Portal, via a
                                                                                     is a managed, hosted and fully
    Unified Messaging                        dedicated Windows client, or through
                                             a Microsoft Outlook plugin.             supported solution 24x7x365.
    Unified Messaging is e-mail,                                                     Experienced Encompass engineers
    voicemail and fax integrated into        Dynamic T1                              implement the system and provide
    one service and is available from                                                support. All moves, adds and
                                             Encompass includes a Dynamic
    one inbox. You can access your                                                   changes are included.
                                             T1 connection to the customer
    voicemails from your e-mail client
                                             location that integrates voice (local
    and vice versa. UM is an incredible
                                             and long distance), data and high-
    productivity boost and you’ll wonder
                                             speed Internet access over a single
    how you ever got along without it.
    Contact Center Service
    Through a combination of contact
    management, intelligent routing,
    and network-to-desktop computer
    telephony integration (CTI), the
    Encompass Hosted Contact Center
    Service (CCS) segments customers,
    monitors resource availability, and

www.enventis.com                                                                                     A subsidiar y of Hickor yTech