Asia Technical Training
Schedule February 2009 - April 2009
Course Code Course Title
0263C 0326C 0326C 0327C 0327C 0329C 0329C 0351C 0351C 0359C 0763C 0763C 0763C 0763C 0763C 0763C 0763C 0765C 0765C 0765C MERIDIAN 1 LARGE SYSTEMS INSTALLATION AND MAINTENANCE NORTEL CONTACT CENTRE MANAGER 6.0 - SCRIPTING 1 NORTEL CONTACT CENTRE MANAGER 6.0 - SCRIPTING 1 CALLPILOT 5.0 SYSTEM ADMINISTRATION AND APPLICATIONS CALLPILOT 5.0 SYSTEM ADMINISTRATION AND APPLICATIONS CALLPILOT RELEASE 5.0 INSTALLATION AND MAINTENANCE CALLPILOT RELEASE 5.0 INSTALLATION AND MAINTENANCE NORTEL CONTACT CENTRE MANAGER 6.0 - SCRIPTING 2 NORTEL CONTACT CENTRE MANAGER 6.0 - SCRIPTING 2 NORTEL CONTACT CENTER NETW ORKING RELEASE 6.0 NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING NORTEL COMMUNICATION SERVER 1000E 5.5 INSTALLATION AND COMMISSIONING
Location
North Ryde, Australia North Ryde, Australia North Ryde, Australia Hong Kong Singapore Hong Kong Singapore North Ryde, Australia North Ryde, Australia North Ryde, Australia Bangalore, India Hong Kong Mumbai, India North Ryde, Australia North Ryde, Australia Singapore Singapore
Duration
5.
Feb
Mar
Apr
20-Apr-09
May
5. 23-Feb-09 5. 4. 4. 4. 4. 5. 5. 5. 5. 23-Feb-09 5. 5. 02-Feb-09 5. 09-Feb-09 5. 5. 09-Feb-09 5. 4. 4. 24-Feb-09 4. 27-Apr-09 30-Mar-09 20-Apr-09 30-Mar-09 09-Mar-09 10-Mar-09 02-Mar-09 25-May-09 04-May-09 16-Mar-09 14-Apr-09 20-Apr-09 18-May-09
NORTEL COMMUNICATION SERVER 1000 5.0 BRANCH OFFICE INSTALLATION AND COMISSIONI Bangalore, India NORTEL COMMUNICATION SERVER 1000 5.0 BRANCH OFFICE INSTALLATION AND COMISSIONI North Ryde, Australia NORTEL COMMUNICATION SERVER 1000 5.0 BRANCH OFFICE INSTALLATION AND COMISSIONI Singapore
Asia Pacific Technical Training
Complete list of Technical Training Courses
To be updated soon
Product
Nortel VPN Router Portfolio Nortel VPN Router Portfolio Nortel Ethernet Switch & Ethernet Routing Switch Portfolios Nortel Ethernet Switch & Ethernet Routing Switch Portfolios Nortel Ethernet Switch & Ethernet Routing Switch Portfolios Nortel Ethernet Switch & Ethernet Routing Switch Portfolios Nortel Ethernet Switch & Ethernet Routing Switch Portfolios
Course Code Course Title
0720C 0731C 7505C 7550C 7515C 7516C 7800C Contivity Secure IP Services Gateway Configuration and Management Contivity Secure IP Services Gateway Advanced Configuration and Management Configuration for BayStack and Business Policy Switches Passport 8300 Configuration & Management Passport 8600 Configuration & Management Passport 8600 Advanced Configuration and Diagnostics Advanced Network Design for Ethernet Switching Basic Application Switch Administration & Configuration Advanced Application Switch Configuration SSL VPN and SSL Accelerator Configuration and Management Switched Firewall Series Configuration Adaptive W LAN Solution Planning, Implementation and Management W LAN Solutions Systems Engineering W LAN Solutions Planning, Installation and Management W ireless Mesh Network Solution Planning, Implementation and Management Using and Supporting Optivity NMS for W indows MultiService Switch Operations and Maintenance Passport Frame Relay Operation and Configuration Passport ATM Operation and Configuration Passport Voice Operation and Configuration Passport MPLS RFC 2547 BGP/MPLS VPN Operation and Configuration Meridian 1 & Communication Server 1000 4.5 - Familiarization Meridian 1 & Communication Server 1000 4.5- Database Configuration & Management Meridian 1 Option 11C 4.5- Installation and Maintenance Meridian 1 Large Switch 4.5- Maintenance Meridian 1 Large Switch 4.5- Installation & Maintenance Meridian 1 & Communication Server 1000 4.5- DTI/PRI Installation & Maintenance
Duration
4 4 4 4 4 4 3 3 4 4 4 4 3 4 4 5 4 3 5 3 3 1 4 2 3 5 2
Nortel Application Switch, SSL Acceleration & Switched Firewall Portfolios 7951C Nortel Application Switch, SSL Acceleration & Switched Firewall Portfolios 7955C Nortel Application Switch, SSL Acceleration & Switched Firewall Portfolios 7956C Nortel Application Switch, SSL Acceleration & Switched Firewall Portfolios 7959C Nortel W ireless LAN Nortel W ireless LAN Nortel W ireless LAN Nortel W ireless LAN Nortel Optivity Portfolio Nortel MultiService Switch Portfolio Nortel MultiService Switch Portfolio Nortel MultiService Switch Portfolio Nortel MultiService Switch Portfolio Nortel MultiService Switch Portfolio Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios 6811C 6815C 6820C 6850C 0790C 3341A 3289 3322AEN 3398 3453A 0200C 0302C 0224C 0240C 0263C 0272C
Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Meridian 1 & Communication Server 1000 Portfolios Nortel Business Communication Manager Nortel Business Communication Manager Nortel Business Communication Manager Nortel Business Communication Manager Nortel Business Communication Manager Nortel Multimedia Communication Server Nortel Multimedia Communication Server Nortel Multimedia Communication Server Nortel CallPilot Nortel CallPilot Nortel CallPilot Nortel CallPilot Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Symposium Portfolio Nortel Optivity Portfolio Nortel Optivity Portfolio
25607 0275C 0365C/0368C 0399C 6322C 0780C 0932C 0788C 0784C 0787C 0191C/6020C 6022C 0640C 0610C 0623C 6314C 6313C 6316C 0329C 0327C 0334C 0378C 0339C 0338C TBA TBA 3008C 3009C 0359C 6974A 3007C 0383C 0310C 0317C
Meridian 1 & Communication Server 1000 4.5- Networking Dial Plans Meridian 1 PBX 4.5 and Engineering Fundamentals Combined Fundamental and Advanced VoIP Technologies Communication Server 1000 4.5- IP Line and IP Phones Communication Server 1000M 4.5- Installation and Configuration Communication Server 1000S 4.5- Installation, Configuration & Maintenance Communication Server 1000E 4.5- Installation and Configuration Essentials Communication Server 1000E 4.5- Installation, Maintenance and Configuration Communication Server 1000 4.5- IP Peer Networking Communication Server 1000 4.5 and IP Network Design Combined BCM 50 & BCM200/400 - Sales Engineering Solution BCM 50 - Installation, Maintenance and Messaging Business Communication Manager 3.7- Overview, Installation & Core Voice Programming Business Communication Manager 3.7- Core and Advanced CallPilot Messaging Business Communication Manager 3.6- Data Networking MCS 5100 3.0 Planning and Engineering MCS 5100 Installation and Commissioning MCS 5100 Administration Call Pilot- Installation and Maintenance Call Pilot- Administration and Application Networking for Messaging Systems Contact Centre and Messaging Engineering Symposium Call Centre Server 5.0 with W eb Client 4.5 Installation and Maintenance Symposium Call Centre W eb Client 4.5 Administration and Management Call Recording and Quality Monitoring - Installation and Maintenance Call Recording and Quality Monitoring - Administration Contact Centre Manager 6.0 - Installation & Configuration Contact Centre Manager 6.0 - Administration Contact Centre 6.0 - Networking Contact Centre 6.0 - Scripting Contact Centre Multimedia 6.0 & Communication Control Toolkit - Implementation Symposium Express Call Server 4.2 Installation, Configuration and Administration Optivity Telphony Manager 2.2- Common Services and Station Administration Optivity Telphony Manager 2.2- Applications and W eb Services
3 3 3 3 2 2 3 4 3 4 3 5 4 4 3 2 4 5 2 3 5 5 4 4 3 2 4 4 5 5 3 3 3 4
Nortel Optivity Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio Nortel Self-Service Portfolio
0319C 6996C/7940C 6995C/7941C 7938C 6996C 6995C 6998C 7940C 7941C 7922C 7923C
Optiviity Telephony Manager 2.2- Installation and Maintenance Combined MPS500 and MPS OSCAR Platform Maintenance Combined PeriProducer and OSCAR 6 LVR and TTS Application Development PeriView 2.1 for MPS Platform Maintenance for MPS 500 (Solaris) PeriProducer 3.0 for MPS 500 W eb Centric Self Service (W CSS) - Configuration and Development Platform Maintenance for MPS OSCAR 6.x OSCAR 6 LVR, TTS and Speaker Verification Application Development IVR CTI: Installation for MPS IVR CTI: Application Development for MPS
1 6 6 2 5 5 4 2 3 2 3
Course Details
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Asia Pacific Technical Training
Training Contacts Asia Pacific
Nortel
Phone: Email: Web: +61 2 8870-5333
trainasia@nortel.com www.nortel.com/training
Asia Pacific Technical Training
Terms and Conditions
Student Names For security reasons, all student details must be provided prior to course commencement. Students who have not provided details will be refused entry to the training venue. Course Prerequisites Students are responsible for ensuring that they have the proper pre-requisite knowledge and skills before attending a course. Norte students who do not meet the prequisite criteria prior to the start of the course. Prerequisite requirements are listed for individual co website. Cancellation Policy: Students may reschedule or cancel their course registration without penalty up to 15 business days prior to the course start date. Fu cancellations or rescheduling within 15 business days prior to the course start date and for no-shows ie. where student does not sho course, and there was no prior communication from the student to cancel or reschedule.Substitution of one student for another can the start of the course, provided the substitute meets the course prerequisites. Cancellations by Nortel: Nortel reserves the right to cancel or reschedule any course, and will attempt to provide at least 10 working days notice when cance Customer's discretion, Nortel Networks wil refund to Customer any fees paid for the canceled course or credit the fees toward the fe rescheduled course. Travel arrangements are the student's responsibility and Nortel Networks assumes no liability for any cost, incl may be incurred in the unlikely event of a course cancellation or rescheduling. Payment Methods Al tuition payment arrangements must be finalised before a student may attend a course. Acceptable payment methods include pur only), and advanced payment by cheque, money order or cash.Purchase orders / prepayment must be received by Nortel within 5 b the course.No bookings will be confirmed unless valid payment arrangements have been received by Nortel. Please note: no recording of any kind is permitted during the training session.
hnical Training
onditions
wledge and skills before attending a course. Nortel reserves the right to dismiss erequisite requirements are listed for individual courses on the nortel.com/train
15 business days prior to the course start date. Full tuition will be charged for e and for no-shows ie. where student does not show up on the start date of the hedule.Substitution of one student for another can be made without penalty prior t
rovide at least 10 working days notice when canceling or rescheduling. At the he canceled course or credit the fees toward the fees chargeable for the tel Networks assumes no liability for any cost, including non-refundable tickets, th
course. Acceptable payment methods include purchase orders (approved credit prepayment must be received by Nortel within 5 business days prior to the start o ve been received by Nortel.