Trends in Information Technology Careers and Education

February 8, 2007@Bellevue Community College, NWCET1Trends in Information Technology Careers and EducationMichèle Royer, PhDNational Workforce Center for Emerging Technologies & WA Center of Excellence for ITBellevue Community CollegeFebruary 8, 2007@Bellevue Community College, NWCET2Presentation Outline•Trends in IT Careers and IT Skills•The Changing World of Work•Net Generation•Changing World of .edu•ConclusionsFebruary 8, 2007@Bellevue Community College, NWCET3IT Employment Projections•IT employment in 2004 was 17% higher than in 1999•Of the 10 fastest growing jobs through 2014, 5 are IT jobsNetwork System and Data Comm. AnalystComputer Software Engineer, ApplicationsComputer Software Engineer, Systems SoftwareNetwork and Computer Systems AdministratorDatabase AdministratorData based on US Bureau of Labor StatisticsFebruary 8, 2007@Bellevue Community College, NWCET4Employment Shift•Majority of IT-related jobs require a Bachelor’s or higher degree•IT departments are shrinking•Entry-level technical jobs are being outsourced•Increased requirements for “IT literacy” in non-IT jobs (including digital media skills)•Employment growth in IT management•Growth in IT roles and jobs in business and functional unitsData based on Gartner and other industry researchFebruary 8, 2007@Bellevue Community College, NWCET5TECHNOLOGYWhere most of the growth in IT jobs used to beClose to the technology INFORMATIONPROCESSINGWhere the growth in IT jobs has shiftedIntersection between IT and information managementUSER INTERACTIONVISUALIZATIONIncreasing component of IT skillsThe Maturing of ITFebruary 8, 2007@Bellevue Community College, NWCET6Technology Emphasis on:•Mobility, connectivity and remote access•Integration of multiple technologies and platforms•Computing and data warehousing distributed environments•Information management, access and visualization •Information and system security•Technology-supported collaboration and communication at a distance•Integration of different media formats and applicationsFebruary 8, 2007@Bellevue Community College, NWCET7Integrating Business, Management and Technical Skills•Understanding business goals and applications•Understanding business processes and workflow•Managing the complex IT environment (user, projects, teams, change, sourcing, 3PPs…)•Working with non-IT professionals•Working in a collaborative and virtual environmentFebruary 8, 2007@Bellevue Community College, NWCET8College Response to the Employment Shift•Offer advanced programs targeting business applications or niche technical skill areas•Develop specific business domain informatics programs (e.g. Health Informatics, Business Intelligence)•Integrate business, management and communication skills in IT programs•Infuse IT literacy skills in all programs•Offer strong internship programsFebruary 8, 2007@Bellevue Community College, NWCET9Data/Information Processing Information Representation and Interaction Information Systems and Smart Devices Data/Information Repositories Biotech/Biological Research (Bioinformatics)Pharmaceutical Research (Clinical Trial Data)Development of Devices and Drug Delivery SystemsHealthcare Delivery (Therapy/Diagnostic Management)Healthcare Information Management (Medical Informatics)Population/Public Health InformaticsFebruary 8, 2007@Bellevue Community College, NWCET10Presentation Outline•Trends in IT Careers and IT Skills•The Changing World of Work•Net Generation•Changing World of .edu•ConclusionsFebruary 8, 2007@Bellevue Community College, NWCET11Mobile and Collaborative Workplace•Beyond the traditional office•Anywhere, anytime connectivity•Portability of devices•Collaboration across distances and organizations•MS Vista collaborative environment•Web-conferencingFebruary 8, 2007@Bellevue Community College, NWCET12Information and Technology Infusion•Technology-enabled business processes•Increased access and management of information•Support all aspects of the business•Complex visual interfaces to informationFebruary 8, 2007@Bellevue Community College, NWCET13Rapid Changes•Multiple jobs and careers throughout their lifetime•Continuous changes in technology tools and processes•Self-initiated learning•Continuous learning•Just in-time, just enough learningFebruary 8, 2007@Bellevue Community College, NWCET14New Work Skills•Beyond IT literacy•Comfort with technology•Information management•Adaptability and flexibility•Ability to learn new skills, technologies and processes•Technology-enabled communication and team skillsFebruary 8, 2007@Bellevue Community College, NWCET15Presentation Outline•Trends in IT Careers and IT Skills•The Changing World of Work•Net Generation•Changing World of .edu•ConclusionsFebruary 8, 2007@Bellevue Community College, NWCET16The Net Generation•GenI, GenY, DGen, Net Gen, Millenials, EchoBoom, Digital Natives•Born after 1980Marc Prensky (Digital Natives, Digital Immigrants)http://www.marcprensky.com/writing/Pew Internet and American Life Projecthttp://www.pewinternet.org/Jim Carrollhttp://www.jimcarroll.com/articles.htmFebruary 8, 2007@Bellevue Community College, NWCET17Teens and Technology Pew Internet Report –200587% of teens 12 to 17 use the internet51% of teen internet users go online daily81% play games online76% get news online43% buy online31% get online health informationFebruary 8, 2007@Bellevue Community College, NWCET18Teens and Technology Pew Internet Report –2005•45% of teens have cell phones and 33% are texting•75% of online teens use IM•32% of all teens use IM every single day•They use email to talk to “old people”, institutions, or send complex instructions to large groups•They use IM to send text, links, photos, music and videos•They spend 10 hrs/wk with friends in person and 8 hrs via technologyFebruary 8, 2007@Bellevue Community College, NWCET19Net Gen Digital ToolsEmail, IM, Chat rooms, Cell phones, Blogs, Webcams, Camera phones, TV, Internet, mp3, Podcasts, Vodcasts, Wikis, Digital video cams, Gaming consoles, Digital music, PDAs, Online gaming, Digital photos, Simulations, Massive multiplayer games, Online reputation and rating systems, Virtual worlds, Multimedia, Smart phones, Moblogs, Mods, Avatars, File sharing, Streaming media, Laptops, Virtual communities…February 8, 2007@Bellevue Community College, NWCET20Net Gen Interaction with Technology•They are technology natives•Expect technology and anywhere, anytime connectivity•Depend on multiple technologies•Eager to experiment with new technologies•Use technology to form social and professional networksFebruary 8, 2007@Bellevue Community College, NWCET21Net Gen Interaction with Information•Rely on the net as information source•Constant access to media and information•Rely on peers for information ratings•Hypertext minds -Non-linear thought process•Highly visual•Share information openlyFebruary 8, 2007@Bellevue Community College, NWCET22Net Gen Communication•Multiple, overlapping communication processes•Instant communication•Prolific communicators•Broadcast personal information to the world –the “Me” generation•Worldwide social networks•Fluid, interactive, media-rich communicationFebruary 8, 2007@Bellevue Community College, NWCET23The “Gaming” Environment•High speed, highly changing, complex environment•Customizable and adaptive•High stimulation and interactivity•Instant feedback and frequent rewards•Highly visual•Media-rich and diverseFebruary 8, 2007@Bellevue Community College, NWCET24Net Gen Goes to College –EDUCAUSE Study 2005•96% of seniors and freshman own computers, 56% own laptops, 14% bring them to classes•90% of students have access to broadband•Students use computers on average 11-to-15 hrs/wk•90% own a cellphone•38% own a digital music deviceFebruary 8, 2007@Bellevue Community College, NWCET25Net Gen Expectations towards Education•Choose what kind of education they buy, and what, where and how they learn•Adaptive, responsive and learner-centered•Technology and media in the classroom•Interactivity and a rich and diverse learning environment•Collaborative learning•Modular and customizable educationFebruary 8, 2007@Bellevue Community College, NWCET26Presentation Outline•Trends in IT Careers and IT Skills•The Changing World of Work•Net Generation•Changing World of .edu•ConclusionsFebruary 8, 2007@Bellevue Community College, NWCET27The New World of College•New college writing requirements include multimedia literacy•Publishing lectures and curriculum on the net•Incorporation of new technology tools in the learning process•Increased collaboration through technology tools•Blurring of the lines between in and out of classroom learningFebruary 8, 2007@Bellevue Community College, NWCET28“eTools”•Podcasts•Blogs•Wikis•Social networking and virtual communities•Digital simulations and gamesResource: Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms by Will RichardsonFebruary 8, 2007@Bellevue Community College, NWCET29PodcastsBlogsWikisGames& SimsMobilityHighMediumMediumMediumInteractivityLowMediumHighMedium to HighestCollaborationLow to MediumMedium to HighHighMedium to HighComplexityLowLow to MediumMedium to HighLow to HighestSelecting your TechnologyFebruary 8, 2007@Bellevue Community College, NWCET30Challenges•Access to technology tools•Technical support, resources and standards •Bandwidth•Training of teachers•Diversity of students in•Access to technology•Comfort and proficiency with technology tools•Identifying faculty innovatorsFebruary 8, 2007@Bellevue Community College, NWCET31Finding a New Teaching Model•What is the role of the teacher when information can be accessed through the net? When the students know more about the technology tools than the teachers?•What is the role of the classroom when learning can be acquired anytime, anywhere?•Which technologies will you allow into your classroom? Which ones will you use to support the learning?February 8, 2007@Bellevue Community College, NWCET32Presentation Outline•Trends in IT Careers and IT Skills•The Changing World of Work•Net Generation•Changing World of .edu•ConclusionsFebruary 8, 2007@Bellevue Community College, NWCET33Conclusions•IT employment is still strong but shifting to higher-level skills and to IT business and industry-specific applications•IT skills and tools are being integrated into a wider range of non-IT jobs•These changes impact not only college IT-programs but all program areasFebruary 8, 2007@Bellevue Community College, NWCET34Conclusions•Digital natives will accelerate the changes in work and education environments•Virtual and collaborative processes, and etools need to become an integral part of the teaching/learning process•Faculty need to reassess their role as content and expertise providersFebruary 8, 2007@Bellevue Community College, NWCET35QUESTIONS?Michèle Royer mroyer@bcc.ctc.eduhttp://www.nwcet.org/