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Keeping Yourself Marketable

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					Keeping Yourself Marketable

             Kathy Lane
      Senior Vice President and CIO
          The Gillette Company

               May 15, 2003
1999

That Was Then…
   Demand for IT Professionals This Year Will Exceed
    Supply by 400,000 Jobs

   Projected Number of Unfilled IT Jobs by 2005: 1,200,000
    Source: The Meta Group, June 1999

                                            Projected Unfilled IT Jobs
                                1,400,000
             Unfilled IT Jobs




                                1,200,000
                                1,000,000
                                  800,000
                                  600,000
                                  400,000
                                  200,000
                                        0
                                            1999            2005
                                                                         2
…This is Now
Total Demand for U.S. IT Workers

    2,500,000

    2,000,000

    1,500,000

    1,000,000
                                                                What is driving this
     500,000                                                      downward trend?
                                                                • Today’s Business
                                                                  Climate
           0                                                    • Internet Bubble
                  2000      2001         2002         2003        Burst
                               Non-IT Companies
                               IT Companies



                Predicted hiring ~500,000 jobs for 2003
                     (Source: IT Assoc. of America, May 2003)                          3
Industry Trends

   Outsourcing
    —   One-third of 145 IT Decision-makers at US Companies Use
        Offshore Services and Plan to Use More
        Source: Forrester Research Inc., February 2003


   Evolving Technology
    —   Evolution From Writing Mainframe Applications to Distributed
        Architecture and Web-based Applications


   Transparent Geographies
    —   Globalization
    —   Improved Collaboration Tools
    —   ―Extra Shift‖ Through Time Zones

                                                                       4
What is Driving Today’s Trends
Cost Savings
                         Average Salaries for Systems Programmers

                70,000
                                                       $63,331
                60,000         Potential Savings
                               on Projects: 70%+
   US Dollars




                50,000

                40,000
                                         $34,000
                30,000

                20,000

                10,000      $5,880
                    0

                            India       Ireland         US

                                                                    5
What is Driving Today’s Trends

   Increased Drive for Quality
    —   SEI CMM, Six Sigma Access to Specific Skills

   Staffing Flexibility

   Changes in Technology

   Economic Slowdown

   Changes in Immigration Laws

   Availability of Former Dot-com Technology Whizzes

    IT is Changing . . . More Critical to Business Success Than Ever
                                                                       6
What Companies Are Looking For

   Both Technology and Business Strategy Skills
    —    IT Staff That Offers a Blend of Technical and Soft Skills
    —    Managers Rate Adaptability and Communication Skills Just
         as Important as Core Technical Skills

   Customer Service Mentality
    —    Understanding IT’s Role As a Facilitator of Business
         Functions

   “Process First” Mindset
    —    Understand Processes and Their Interrelationships



        Looking for Core Competencies and Business Knowledge
                                                                     7
What Companies Are Looking For

   Look “Outside Your Box”

   Understand Users and Their Deliverables
    —   Go Out and Visit Your Customer - Listen to Them


   Understand Financial Analysis and ROI

   Collaborate With Vendors

   Manage Business Change, Find the Payoff and
    Anticipate Business Needs


                                                          8
   IT Career Path
  Build Core Competencies & Business Knowledge
                                         Step #3
                                                   IT Career
                                                    Choices
              Step #2

           Build Upon      Business Processes             Business Leader Roles
               the
          Fundamentals      New Technologies              CTO Roles
Step #1                                                   Today’s High Value IT Roles
                                                           IT Leadership and Vision
                   Project Management                      Process Quality
Fundamental
  Skill Set        Process Quality                         Project Management

                                                           Business Analysis and
                                                            Enhancement




                                                                                   9
    IT Career Path
   Build Core Competencies & Business Knowledge
                                           Step #3
                                                     IT Career
                                                      Choices
                Step #2

             Build Upon      Business Processes             Business Leader Roles
                 the
            Fundamentals      New Technologies              CTO Roles

Step #1                                                     Today’s High Value IT Roles
                                                             IT Leadership and Vision
 Start With a        Project Management
                                                             Process Quality
Fundamental
   Skill Set         Process Quality                         Project Management

                                                             Business Analysis and
                                                              Enhancement




                                                                                     10
    IT Career Path
   Build Core Competencies & Business Knowledge
                                           Step #3
                                                     IT Career
                                                      Choices
                Step #2

             Build Upon      Business Processes             Business Leader Roles
                 the
            Fundamentals      New Technologies                   CTO Roles
Step #1                                                     Today’s High Value IT Roles
                                                             IT Leadership and Vision
 Start With a        Project Management
                                                             Process Quality
Fundamental
   Skill Set         Process Quality                         Project Management

                                                             Business Analysis and
                                                              Enhancement




                                                                                     11
    IT Career Path
   Build Core Competencies & Business Knowledge
                                           Step #3
                                                     IT Career
                                                      Choices
                Step #2

             Build Upon      Business Processes             Business Leader Roles
                 the
            Fundamentals      New Technologies              CTO Roles
Step #1                                                          High Value IT Roles
                                                                 IT Leadership and Vision
 Start With a        Project Management
Fundamental                                                      Process Quality
   Skill Set         Process Quality                             Project Management
                                                                 Business Analysis and
                                                                  Enhancement



                Successful CIOs and IT Managers Have Technology
                   Experience, Business Expertise, and Vision                                12
Spotting Trends Is Paramount

Remember the Dotcoms?
   Are Core Business Needs Changing?
    –   Supply Chain, Customer Focus, Security

   How Is Technology Changing?
    –   Pervasive Computing, RFID
                                                    This former Pets.Com
   How Is Regulatory Climate Changing?             mascot is now the mascot
                                                    for BarNone.com (an
    –   Accounting, Reporting, Privacy              online loan company)

   What Else Is Changing?
    –   Democratisation of Information and Knowledge Access
    –   Investment and Financial Trends

              Analyze the Whole Business Environment
                                                                           13
Spotting Trends Is Paramount

   Watch the Leaders
    —   Anyone Watching the ―Fortune 5s‖ Over the Past 3 Years
        Could Have Predicted the Outsourcing Boom Today
    —   Six Sigma



   Study Recent History
    —   Look at Recent Restructuring
    —   Who Was Retained?
    —   Where Were Redundancies?




                 Today’s Trends Are Tomorrow’s History
                                                                 14
Keep Yourself Marketable

   Build And Maintain Your Network
   View Yourself As Self-Employed
   Be Objective

   Be Open to New Possibilities
     - Consider Alternate Geographies
   Do a Skills Inventory
     - Close Any Gaps
   Take Some Educated Risks

               You Must Manage Your Own Career
                                                 15
Keep Yourself Marketable

   Keep Current

   Keep Learning
    —   Acquire New Skills
    —   Quality
    —   Project Management
    —   Take ANY Opportunity to Learn your Business
        (e.g., drive a forklift, tour a plant, ride a truck)


   Keeping Marketable is as Critical When You Are With
    a Company As When You Are Looking for One

                       Stay Focused on the Future
                                                               16
Keep Yourself Marketable
   Plan
    —   Use Your Network
    —   New Jobs, New People, New Ideas

   Join Professional Associations
    —   Society for Informational Management
    —   Association of Internet Professionals
    —   ACM (Association for Computer Machinery)

   Use All the Tools Available to You
    —   Internet
    —   Seminars
    —   Lectures
    —   Webinars
    —   Company Learning
                           Anticipate Change
                                                   17
Today’s Environment

   More Than Ever Before IT Plays a Key Role in
    Successful Business Strategies

   There Are Jobs Out There
    —    >500,000 New Jobs Predicted for 2003


   Smart Companies are Competing for Top Talent
    —   Gillette IT Development Program




              How Do You Prepare for the New Market?
                                                       18
Summary


   IT is the Cornerstone of Successful Business
    Strategies

   Network, Network, Network

   Keep Current, Stay Open to Opportunities

   Take Risks, Embrace Change, Be Willing to
    Continuously Learn




                                                   19
Questions?




             20
Thank You!




             21

				
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