Section B SCHEDULE OF SUPPLIES SERVICES AND PRICES by veteranlives

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									Section B: SCHEDULE OF SUPPLIES SERVICES AND PRICES

The USPTO intends to acquire the following Contract Line Items in accordance with the statement of work included herein. Offerors may propose alternate line items as long as the line items, in total, address all of the requirements of the statement of work. Payment for the services requested in the statement of work will be made using the line items below, or alternate proposed line items that become incorporated into the resultant contract or order. If an offeror proposes alternate line items to describe the services requested in the statement of work, the offeror must depict such alternate line items in the same format as shown here (i.e., line item description, unit, quantity, unit price, extended amount). All line items must be firm fixed price. The quantities provided are estimates. An indefinite delivery indefinite quantity type order/contract is contemplated. Central Contractor Registration Requirement (CCR): Company must be registered on CCR in order for an award to be made to it. Companies may register at www.ccr.gov. Offeror information must be entered in the USPTO Vendor Database in order for an award to be made. If offeror information is not already entered, the offeror must complete and return the attached USPTO Vendor Data Entry Form. Offeror Representations and Certifications: Offerrors must submit a completed copy of the provision at 52.212-3, Offerors Representations and Certifications – Commercial Items

This requirement is set aside for competition among small businesses.

See Next Page For Schedule of Supplies and Services

SCHEDULE OF SUPPLIES SERVICES AND PRICES BASE PERIOD: 1st 12 Months
CLIN Description Government Minimum Obligation QTY 1 1 1 Max Estimated QTY 300 300 30 Unit Each Each Each Extended Amount UNIT (Max Est Qty X Unit PRICE Price)

0001 Transfer of Lines Initial User 0002 Provisioning Move, Change, 0003 Disconnect Lines Help Desk Support ($____ per User X 600 Users per Mo) 0004 See Note #1 Invoice Consolidation & Payment Services ($____ per User X 600 Users per Mo) 0005 See Note #1 Broadband Service (up to 600 users per 0006 month) See Note #2
Estimated Total Base Year Amount

1

12

Month

1

12

Month See Note 2 Month Below See Note 2 Below

1

12

OPTION I: 2nd 12 Months
CLIN Description Government Minimum Obligation QTY Not Applicable 1 1 Max Estimated QTY NA 1000 100 Unit NA Each Each Extended Amount UNIT (Max Est Qty X Unit PRICE Price) NA NA

1001 CLIN Not Used Initial User 1002 Provisioning Move, Change, 1003 Disconnect Lines Help Desk Support ($____ per User X 1600 Users per Mo) 1004 See Note #1 Invoice Consolidation & Payment Services ($____ per User X 1600 Users per Mo) 1005 See Note #1 Broadband Service (up to 1600 Users 1006 per Mo) See Note #2
Estimated Total Amount OPTION I

1

12

Month

1

12

Month See Note 2 Month Below See Note 2 Below

1

12

OPTION II: 3rd 12 Months
CLIN Description Government Max Minimum Estimated Obligation QTY QTY Not Applicable 1 1 NA 1000 100 Unit NA Each Each Extended Amount UNIT (Max Est Qty X Unit PRICE Price) NA NA

2001 CLIN Not Used Initial User 2002 Provisioning Move, Change, 2003 Disconnect Lines Help Desk Support ($____ per User X 2600 Users per Mo) 2004 See Note #1 Invoice Consolidation & Payment Services ($____ per User X 2600 Users per Mo) 2005 See Note #1 Broadband Service (up to 2600 Users per 2006 Mo) See Note #2
Estimated Total Amount OPTION II

1

12

Month

1

12

Month See Note 2 Month Below

1

12

See Note 2 Below

OPTION III: 4th 12 Months
CLIN Description Government Max Minimum Estimated Obligation QTY QTY Not Applicable 1 1 NA 1000 100 Unit NA Each Each Extended Amount UNIT (Max Est Qty X Unit PRICE Price) NA NA

3001 CLIN Not Used Initial User 3002 Provisioning Move, Change, 3003 Disconnect Lines Help Desk Support ($____ per User X 3600 Users per Mo) 3004 See Note #1 Invoice Consolidation & Payment Services ($____ per User X 3600 Users per Mo) 3005 See Note #1 Broadband Service (up to 3600 Users per 3006 Mo) See Note #2
Estimated Total Amount OPTION III

1

12

Month

1

12

Month See Note 2 Month Below

1

12

See Note 2 Below

OPTION IV: 5th 12 Months
CLIN Description Government Minimum Obligation QTY Not Applicable 1 1 Max Estimated QTY NA 1000 150 Unit NA Each Each Extended Amount UNIT (Max Est Qty X Unit PRICE Price) NA NA

4001 CLIN Not Used Initial User 4002 Provisioning Move, Change, 4003 Disconnect Lines Help Desk Support ($____ per User X 4600 Users per Mo) 4004 See Note #1 Invoice Consolidation & Payment Services ($____ per User X 4600 Users per Mo) 4005 See Note #1 Broadband Service (up to 4600 Users 4006 per Mo) See Note #2
Estimated Total Amount OPTION IV Est Total Amount All Years

1

12

Month

1

12

Month See Note 2 Month Below See Note 2 Below

1

12

Important Notes Regarding Section B Schedule of Supplies, Services and Prices:

Note 1:For CLINs 0004 and 0005 (along with corresponding Option period CLINs) offerors shall propose a unit price per user. This unit price shall be inserted into the “Description” section for that CLIN. The unit price per user proposed will be the offeror’s firm fixed price per user for the service required by the respective CLIN. For example, the number “300” provided above, for Base Year CLINs 0004 and 0005, are estimated Not To Exceed (NTE) quantities. As an illustration, to complete the preceding table (Schedule for CLINs 0004 and 0005), offerors shall multiply their proposed unit price by 300 and insert the result into the unit price column for the respective CLIN. This is the unit price that will be used for evaluation. The offeror shall insert the extended amount for 12 months in the Extended Amount column. This extended amount will also be evaluated. This extended amount will appear in a resultant contract. When Task Orders are issued under this contract, CLINs 0004,and 0005 (and corresponding option CLINs) will be issued reflecting any quantity of users, but not exceeding the numbers identified below. For example, if a Task Order is issued ordering 12 months of CLIN 0004 “Help Desk Support” reflecting 200 users, and if the proposed per user price was $10.00 per user, the ordered CLIN would appear as follows:

CLIN Description QTY 0004 Help Desk Support 12 ($10 per user x NTE 200 users)

UNIT UNIT PRICE Mo $2000

Extended Amount NTE $24,000

If the Task Order is issued reflecting a NTE amount of 150 Users, the monthly unit price would be $1500. The contractor shall invoice based upon the actual number of users, as long as the actual number does not exceed the Not To Exceed quantity for which the order was issued.

Offerors must use the following NTE user numbers when determining the unit price to insert in the unit price column in the Schedule of Supplies Services and Prices. Base Year CLINs: NTE User Number 0004 600 0005 600

Option I CLINs: NTE User Number 1004 1600 1005 1600

Option II CLINs: NTE User Number 2004 2600 2005 2600

Option III CLINs: NTE User Number 3004 3600 3005 3600

Option IV CLINs: NTE User Number 4004 4600 4005 4600

Further, with reference to CLINs 0004, 0005, and corresponding option year CLINs, offerors are encouraged to propose step ladder quantity price discounts. For example, the offeror may propose one user per month price for orders reflecting 100 or less users, and a discounted price if the order is for > 100 users and < 200, users, or whatever step ladder quantities the offeror proposes.

Note 2: For CLIN 0006, Broadband services, it is the government’s intent that this unit price will be exactly the unit price actually charged by the ISP provider without any burden (e.g., G&A, material handling fee) applied. Therefore, offerors are not required to fill in proposed amounts for CLIN 0006. However, if an offeror is proposing to apply a handling charge, the offeror must make that clear in the offeror. Such proposed amount will be considered in the price evaluation. Note 3: Offerors are not prohibited from proposing a CLIN as Not Separately Priced (NSP).

Section C: Statement of Work

Managed Broadband Internet Services

1. Introduction and Overview This Statement of Work is for Managed Broadband Internet Services. This is an indefinite delivery indefinite quantity type contract to provide Managed Broadband Services to United States Patent and Trademark Office (USPTO) employees who Telework from their homes. The purpose of this contract is to provide commercial/business level Internet access for USPTO Teleworkers via cable modem, Digital Subscriber Lines (DSL), or fiber optics and the ordering, provisioning, installation, support, movement, disconnection of these lines, invoice consolidation and bill payment. 1.1 Background The USPTO Teleworker projects evolved from an initiative by former Vice President Al Gore, which establishes a policy under which eligible employees of government agencies may participate in telecommuting to the maximum extent possible without diminished employee performance. This policy was implemented through Section 359 of Public Law No. 106-346, October 23, 2000. The purpose of the legislation is to enhance the quality of life of employees by reducing the amount of time spent commuting to work. The program results in reduced road congestion and more free time that employees can spend with their families. Since employees only report to the office once per week, it also reduces the need for USPTO office space. This requirement is for a base period of 12 months with four 12-month option periods. 1.2 Scope of Work The contractor shall provide management and support for teleworker’s existing broadband lines and shall enter arrangements with third party carriers to order new

installations of commercial/ business grade cable modem, DSL, or fiber optics from the homes of employees participating in the USPTO’s various telework programs (i.e., teleworkers) to the Internet. The locations of the existing government users’ homes will be given to the selected contractor upon contract award. (Note: The Government will provide this information within 5 business days of contract award). The minimum acceptable bandwidth of broadband connections is 1.5 Mbps downstream and 384 Kbps upstream.

1.3 Objectives This contractor shall achieve the following specific objectives:     The transfer of existing teleworker broadband lines to the contractor’s management control and support. While the contractor will maintain and support these lines, the accounts will remain in the name of the USPTO Provide for the ordering, provisioning, and installation of new broadband lines at the USPTO’s request. Provide Help Desk support for USPTO’s Teleworkers broadband lines. Provide invoice consolidation and bill payment services.

1.4 Requirements The contractor shall provide teleworkers with Internet access using cable modem, DSL, or fiber optics at the identified locations. Where there is a choice of service at an address, the contractor will select cable modem over DSL, and fiber optics over cable modem. The contractor shall provide for the ordering, provisioning and installation of commercial grade/business class broadband Internet service in the teleworker's homes (through the contractor’s arrangements with third party broadband carriers). In addition, the contractor will transfer existing USPTO teleworker accounts to the contractor’s management control and be responsible for the performance and support of these lines. The contractor will also provide Help Desk support as an adjunct to the USPTO Help Desk in troubleshooting connection issues and resolve problems with the broadband carrier. The USPTO will maintain service/pricing agreements with current broadband carriers. The USPTO will provide information regarding current broadband carriers upon contract award. (Note: The government will provide this information within 5 business days of contract award). 1.4.1 Provisioning Services

The contractor will provide Provisioning Services under this contract that includes:  USPTO access to the contractor’s web portal for the purpose of placing ―order calls‖ (e.g., requests for new accounts, moves, etc.) is desirable. USPTO access to the contractor’s web portal for the purpose of tracking the status of all activities (i.e., status of new orders, installations, trouble tickets, resolution of ticket, etc.) pertaining to the broadband lines is required. NOTE: Notwithstanding any ―order calls‖ placed by the government personnel, the contractor shall not perform in excess of the Not To Exceed order quantity which appears on the Task Order issued by the Contracting Officer. If the contractor performs in excess of the Not To Exceed ordered quantity, the contractor does so at its own risk.

      

Pre-qualification and ordering of new circuits with broadband carriers. Pricing of new circuits if a new carrier is introduced. Contacting USPTO Teleworkers to schedule installations. Scheduling installations with broadband carriers and monitoring the status until completion. Resolution of any problems that occur during or resulting from the initial installation. Processing of moves (relocation of Teleworkers to new residences) and disconnection of broadband services. Proactive performance monitoring (i.e., identification of latency, packet loss, etc.) of user’s broadband connection is desired but not required. Help Desk Support Services

1.4.2

The contractor will provide Tier 2 Help Desk Support Service under this contract to support USPTO's Teleworkers broadband Internet lines. The contractor will perform troubleshooting to resolve connection problems with user’s broadband lines. The contractor will provide this support between the hours of 5:30 AM and 10:00 PM Eastern Standard Time, Monday through Saturday to respond to calls from the USPTO Help Desk regarding performance issues with the broadband lines. If the contractor cannot resolve the problem, they will escalate it to the appropriate carrier. The following process will be adhered to for the resolution of connectivity issues:        The USPTO’s Help Desk will contact the contractor’s Help Desk and open a trouble ticket. The contractor’s Help Desk will contact the end user at their home within 30 minutes of notification from the USPTO. The contractor will troubleshoot with the end user to isolate the problem. If the contractor cannot resolve the problem, they will immediately contact the appropriate carrier and open a trouble ticket. During the resolution process, the contractor will update the status of the ticket on their web portal to keep USPTO apprised of the situation. The contractor will continue to coordinate with the carrier until the problem is resolved. When the carrier advises the contractor that the problem is resolved, the contractor will contact the end user to confirm the status. Invoice Consolidation and Bill Payment Services

1.4.3

The contractor will notify the USPTO’s broadband carriers that they are under contract with the USPTO to provide management services with regard to the USPTO’s broadband lines and that the contractor is acting as the focal point for bill payment. The contractor will receive invoices from the carriers, audit them for accuracy, resolve billing discrepancies with the carriers, consolidate the invoices into one invoice in a format to be agreed upon by the contractor and USPTO, and then send the monthly-consolidated invoice to the USPTO for payment. The contractor will pay the invoices received from the carriers on behalf of the USPTO and insure that each carrier receives payment by the due date. Where USPTO has service/pricing agreements with ISP providers, the amount invoiced shall be based on the current unit price negotiated between the provider and USPTO. In the event the contractor must enter into its own agreement with an ISP

provider (where no agreement already exists between the provider and USPTO), before entering into such agreement, the contractor shall obtain written concurrence from the USPTO Contracting Officer on the unit prices that would be applicable.

Contracting Officer’s Technical Representative (COTR)

COTR details for this contract are as follows: Marci Etzel 572-272-5415 marci.etzel@uspto.gov Ordering Task Orders will be issued by the USPTO Contracting Officer. FAR 52.216-18 Ordering (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from the effective date of the contract through 12 months thereafter. The ordering period is extended by 12 months upon the exercise of each option. (b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control. (c) If mailed, a delivery order or task order is considered ―issued‖ when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

FAR 52.216-19 Order Limitations (Oct 1995) (a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than ___$100-__________ , the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract. (b) Maximum order. The Contractor is not obligated to honor— (1) Any order for a single item in excess of _____$50,000________ ; (2) Any order for a combination of items in excess of _____$300,000_________ ; or

(3) A series of orders from the same ordering office within _____30________ days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section. (c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section. (d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within ___3__ days after issuance, with written notice stating the Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

52.216-22 Indefinite Quantity (OCT 1995) (a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract. (b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the ―maximum.‖ The Government shall order at least the quantity of supplies or services designated in the Schedule as the ―minimum.‖ (c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. (d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor’s and Government’s rights and obligations with respect to that order to the same extent as if the order were completed during the contract’s effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after _the expiration of this contract (12 months from effective date of contract or 60 months from effective date of contract if all options are exericsed).

Full text of FAR caluses may be accessed electronically at http://www.acqnet.gov/far 52.212-1 Instructions to Offerors - Commerical Items 52.212-3 Offeror Representations and Certifications – Commercial Items 52.212-4 Contract Terms and Conditions – Commercial Items 52.212-5 (b) Contract Terms and Condictions Required to Implement Statutes or Executive Orders – Commercial Items, 52.219-6 Notice of Total Small Business Setaside, 52.222-3 Convict labor, 52,222-19 Child labor – Cooperation with Authorities and Remedies, 52.222-21 Prohibition of Segrated Facilities, 52.222-26 Equal Opportunity, 52.222-35 Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and other Eligible Veterans, 52.222-36 Affirmative Action for Workers with Disabilities, 52.222-37 Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and other Eligible Veterans, 52.232-33 Payment by Electronic Funds Transfer – Central Contractor Registration,

52.217- 5 EVALUATION OF OPTIONS (JULY 1990) Except when it is determined in accordance with FAR 17.206(b) not to be in the Government’s best interests, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Evaluation of options will not obligate the Government to exercise the option(s). 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within __30 days___ ; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least __30___ days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed ___60 months___. OPTION TO INCREASE QUANITIES The USPTO has the unilateral right to increase the quantity of CLINs 0002 and 0003 (and corresponding Option CLINs), and the User quantities in CLINs 0004, 0005, and 0006 (and corresponding Option CLINs) by 25%. This option to increase quantity may be exercised at any time during the applicable effective contract performance period.

EVALUATION The USPTO will award a contract/order as a result of this RFQ to the responsible offeror whose offer, conforming to the RFQ, represents the best value to the USPTO, price and other factors considered. In making the best value determination, the USPTO will compare the differences in the value of technical and past performance features with differences in evaluated price. The evaluation factors are listed here: Factor 1: Past Performance and Experience Factor 2: Technical Approach Factor 3: Evaluated Price (for CLINs 0001, 0002, 0003 and corresponding outyear CLINs the evaluated price will be the extended price based upon maximum quantities for base and 4 option years; for CLINs 0004 and 0005 and corresponding out-year CLINs, the per user per month price proposed will be evaluated as well as the extended amounts, CLIN 0006 is expected to be an actual cost pass-through, and as such would not be evaluated, however if an if an offeror proposes a handling fee, such fee will be included in the Price Evaluation. Factors 1 and 2 are of equal importance. Factors 1 and 2, collectively, are more important than Factor 3 Evaluated Price.

Instructions: Past Performance and Experience: Provide information on 3 contracts or orders that your firm has performed. For each of these 3 contracts/orders, complete: 1. a Past Performance reference questionnaire (attached) completed by your Past Performance reference (this may be returned to the Contracting Officer by the offeror or directly by the reference) 2. a Contract Experience Form (attached) If you do not have information on at least 3 contracts that you can submit, you need to state this circumstance clearly in your quote. The quality of Past Performance and relevance of Experience will be evaluated. Technical Approach: Describe in writing how you will fulfill the USPTO’s requirement as set forth in the statement of work. The Technical Approach portion of your proposal shall not exceed 5 written pages. If your proposal for this factor exceeds 5 pages, only the 1st five pages will be evaluated. Price: Complete the Schedule of Supplies Services and Prices to indicate your proposed firm fixed prices. If you propose an alternate schedule, ensure you use the same format. If an offeror makes a mistake in extending the unit price by the quantity required, the Contracting Officer will correct the extension using the proposed unit price; this corrected extension amount will be used for the price evaluation.

Oral Presentation: The USPTO may or may not hold Oral Presentations. Oral Presentations will only be held if deemed necessary by the Contracting Officer. If deemed necessary, all offerors may not be invited to make an Oral Presentation. No-invitation to make an Oral Presentation, if such is conducted, does not exclude a firm from consideration for award. If an Oral Presentation is conducted, the consequent evaluation of the Oral Presentation may affect a firm’s Technical Approach rating.

Receipt of Quotes At USPTO Quotes shall be received at USPTO, Office of Procurement, 600 Dulany Street, MDE 7 th Floor, Alexandria VA 22313 no later than 2 PM (local time) November 6, 2006. All responses may be emailed to Eileen McGlinn at eileen.mcglinn@uspto.gov, or faxed to 571-273-6564. Quotes must reference RFQ number DOCRFQ0700012.

Attachments: I: Past Performance Reference Form II: Contract Experience Form III: Vendor Data Entry Form


								
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