To: Brokers (Via LIIBA)
Broker Claims Contacts
Broker Settlement Contacts
Broker IT Contacts
Date: 9 January 2009
Enquiries to: Rob Hawes, Chief Adjuster Cargo
Tel: +44 (0)20 7780 5028 Email: email@example.com
Martin Bolton - Senior Claims Assessor
Tel: +44 (0)20 7488 7791 Email: firstname.lastname@example.org
RE: MARKETFORM’S SPECIE ACCOUNT CLAIMS HANDLING BY XCHANGING CLAIMS
Xchanging is pleased to announce that Xchanging Claims Services (XCS) is to provide Marketform’s
clients with a claims handling facility for their specie business, underwritten through Syndicate 2468.
Claims emanating from this specie business will be handled by the highly experienced cargo/specie
team within XCS, and brokers will have access to the team located on the 1st floor at 34 Leadenhall
Street, London, during normal business hours.
Marketform’s preference is for all claims to be submitted via ECF and the Insurance Market
Repository (IMR) to which it has direct access. Brokers should use ECF for all claims notifications, in
addition direct contact can be made via phone or email.
XCS will adjust and process all claims in close liaison with Marketform and looks forward to working
with you on this new line of business to Marketform.
Should you have any enquiries relating to this communication please do not hesitate to contact the
adjusting team on the above details.
DIRECTOR OF SERVICE
Registered Office 34 Leadenhall Street
London • EC3A 1AX • UK
Registered in England and Wales