Comcast National Customer Operations Appoints Mike DeCandido as Senior Vice President, Call Center Operations, and Tina Waters as Senior Vice President, Human Performance by EON

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PHILADELPHIA--(EON: Enhanced Online News)--Comcast promotes two National Customer Operations executives.






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									Comcast National Customer Operations Appoints
Mike DeCandido as Senior Vice President, Call
Center Operations, and Tina Waters as Senior
Vice President, Human Performance
June 07, 2010 10:33 AM Eastern Daylight Time  

PHILADELPHIA--(EON: Enhanced Online News)--Comcast Corporation (Nasdaq:CMCSA, CMCSK), one of
the nation’s leading providers of entertainment, information and communication products and services, today
announced the appointment of two National Customer Operations executives. The company has named Mike
DeCandido to the position of Senior Vice President of Call Center Operations and Tina Waters to the newly created
role of Senior Vice President of Human Performance.

“Tina and Mike’s appointments reflect our continued focus on providing a superior customer experience,” said Rick
Germano, Senior Vice President of National Customer Operations. “They each have tremendous experience in
building the type of environment where employees can provide consistent, high-quality interactions with customers
every day.” 

Mr. DeCandido has more than 20 years of customer service leadership experience, most recently serving as Senior 
Vice President of Customer Service & Support at Bank of America. In his new role, he will report to Mr. Germano.

Ms. Waters, who joined Comcast in 2000, most recently served as Senior Vice President of Call Center Operations
and has played an integral role in the deployment of new technologies, tools and operational changes, including a
national Customer Guarantee. She will report to Mr. Germano and to Ron Phillips, Senior Vice President of
Employee Engagement.

Mr. DeCandido earned a Bachelor of Science degree in Business Administration from the State University of New
York at Oswego. He is active in civic affairs and with non-profit organizations, currently serving on the Board of
Directors of Junior Achievement of the Delaware Valley. Mr. DeCandido and his family live in North Wales.

A College of Commerce & Finance graduate of Villanova University, Ms. Waters received a Master of Science in
Organizational Dynamics from the University of Pennsylvania. She is active in several industry organizations, including
the Cable Center Customer Care Committee, Women in Cable and Telecommunications (WICT) and the National
Association of Multi-ethnicity in Communications (NAMIC). She also holds Comcast’s board seat with Urban
League of Philadelphia and is a member of the Phi Beta Omega Chapter of Alpha Kappa Alpha Sorority, Inc. Ms.
Waters resides in Plymouth Meeting with her family. 

About Comcast Corporation

Comcast Corporation (Nasdaq:CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of
entertainment, information and communication products and services. With 23.5 million cable customers, 16.3 million
high-speed Internet customers, and 7.9 million Comcast Digital Voice customers, Comcast is principally involved in
the development, management and operation of cable systems and in the delivery of programming content.

Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel,
VERSUS, G4, PBS KIDS Sprout, TV One, 11 regional sports networks operated by Comcast Sports Group and
Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net
(www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, which owns two professional
sports teams, the Philadelphia 76ers NBA basketball team and the Philadelphia Flyers NHL hockey team, and a
large, multipurpose arena in Philadelphia, the Wachovia Center, and manages other facilities for sporting events,
concerts and other events.

Contacts
Comcast Corporation
Jenni Moyer, 215-286-3311
jenni_moyer@comcast.com

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