REGIONAL MASS CASUALTY INCIDENT PLAN

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							MID-AMERICA REGIONAL COUNCIL
EMERGENCY RESCUE COMMITTEE (MARCER)




REGIONAL
MASS CASUALTY
INCIDENT PLAN
FOR METROPOLITAN KANSAS CITY




JANUARY 2004
MARCER                                                                                                            TABLE OF CONTENTS


                                                  TABLE OF CONTENTS

TABLE OF CONTENTS .............................................................................................................. i

RECORD OF CHANGES........................................................................................................... iii

LETTER OF PROMULGATION ............................................................................................. iv


                                          MASS CASUALTY INCIDENT PLAN

INTRODUCTION............................................................................................................................1

PURPOSE AND OBJECTIVES

           Purpose...................................................................................................................................1
           Objectives ..............................................................................................................................2

PLAN PARTICIPANTS..................................................................................................................2

DEFINITIONS

           Mass Casualty Incident..........................................................................................................2
           Disaster ..................................................................................................................................2

INCIDENT MANAGEMENT SYSTEM .......................................................................................2

IMPLEMENTING THE MASS CASUALTY INCIDENT PLAN

           First Unit on Scene ................................................................................................................3
           Criteria for Requesting Mutual Aid and Implementing the Regional Mass Casualty
           Incident Plan ..........................................................................................................................4
           Procedures for Requesting Mutual Aid and Implementing the Regional Mass Casualty
           Incident Plan ..........................................................................................................................4
           Identification of Functional Areas and Personnel..................................................................5
           Regional Standing Orders for EMS Operations ....................................................................5
           Use of Helicopters .................................................................................................................6
           Role of Law Enforcement......................................................................................................6

TRIAGE ASSESSMENT AND TREATMENT PROCEDURES

    Triage .....................................................................................................................................7
    Facility Management .............................................................................................................7
    Movement of Patients from the Scene of an Aircraft Accident.............................................8
    Treatment Area ......................................................................................................................8
EMERGENCY COMMUNICATIONS


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MARCER                                                                                                     TABLE OF CONTENTS




          Radio Identification ...............................................................................................................9
          Initial Communications by Responding Agency ...................................................................10
          Additional Resources Requested by Medical Sector Leader.................................................10
          Use of the Med Channel ........................................................................................................10
          Use of EMSystem ..................................................................................................................11
          Use of the HEAR System ......................................................................................................11
          Use of Wireless/Cellular Phones ...........................................................................................12

AVAILABILITY AND USE OF MASS CASUALTY INCIDENT MEDICAL
EQUIPMENT UNITS......................................................................................................................13

TRACKING OF PATIENTS ..........................................................................................................13

REVIEW OF MASS CASUALTY INCIDENTS ..........................................................................13

TRAINING AND EXERCISES......................................................................................................13


                                                         APPENDICES

APPENDIX A: Regional EMS Resources.......................................................................................A-1

APPENDIX B: Incident Management System Position Descriptions.............................................B-1

APPENDIX C: Mass Casualty Incident Caches of Supplies ..........................................................C-1

APPENDIX D: Mass Casualty Incident Checklists .........................................................................D-1

APPENDIX E: Non-Acute Care Hospital Resources for MCI Assistance......................................E-1




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MARCER                                        RECORD OF CHANGES



                         RECORD OF CHANGES
 CHANGE      DATE OF           COMPLETED BY         DATE
 NUMBER      CHANGE                               COMPLETED




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MARCER                                                            LETTER OF PROMULGATION


                           LETTER OF PROMULGATION

To All Agencies and Readers:

The Mid-America Regional Council Emergency Rescue Committee (MARCER) has prepared
this update of the Regional Mass Casualty Incident (MCI) Plan. The purpose of this plan is to
describe the procedures necessary to ensure an effective and coordinated response to an incident
involving mass casualties in the Kansas City metropolitan area. The plan provides a structure for
coordination and communications among multiple emergency medical agencies and other
organizations providing pre-hospital care in metropolitan Kansas City. This plan has been
endorsed by a number of emergency services associations, including the Heart of America
Metropolitan Fire Chiefs Council, the Johnson County Emergency Medical Services Council and
the Mid-America Regional Council Board of Directors.

This plan will be reviewed and updated at least bi-annually to reflect changes in policies,
technology or operational procedures that affect the emergency response capabilities of the EMS
agencies in the greater Kansas City metropolitan area.

MARCER welcomes your comments and suggestions for improving this plan. Please direct your
comments and suggestions to MARCER, 600 Broadway, 300 Rivergate Center, Kansas City,
MO 64105-1554 or via e-mail to MARCER@marc.org.

Division Chief Brad Mason
Johnson County Emergency Medical Services: Med-Act
Chair, Mid-America Regional Council Emergency Rescue Committee




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MARCER                                                                 REGIONAL MCI PLAN


            REGIONAL MASS CASUALTY INCIDENT PLAN

I.    INTRODUCTION

      A.   The Mid-America Regional Council Emergency Rescue Committee (MARCER)
           developed a regional mass casualty incident plan in the late 1970s. The plan
           provided definitions that became standards for many local agencies and were
           incorporated by the Greater Kansas City Health Council in their Emergency
           Communications Plan. For the most part, however, the plan was never endorsed
           by local agencies and regular exercises to ensure that it provided meaningful
           direction were never held. In late 1997, as part of a strategic planning process,
           MARCER determined the need to develop a new Regional Mass Casualty
           Incident Plan for metropolitan Kansas City.

      B.   Metropolitan Kansas City is fortunate to be served by a sizable number of
           emergency medical services (EMS) agencies and hospitals. There are over 40
           state-licensed EMS agencies, including, EMS departments, fire departments, air
           ambulance services and other providers. The eight-county, bi-state region is
           served by 24 major hospitals. MARCER has coordinated regional emergency
           pre-hospital care since the mid-1970s. MARCER addresses mutual aid issues,
           tracks and advocates for state legislation and manages a regional medical
           communications system, the EMSystem for Metro Kansas City, and a cooperative
           purchasing program.

      C.   Coordination between area hospitals is accomplished in a number of ways,
           including through MARCER, the Health Alliance of Mid-America, the
           Emergency Nurses Association Managers Special Interest Group. The Health
           Alliance of Mid-America maintains the Hospital Emergency and Administrative
           Radio system (HEAR); conducts semi-annual drills; and provides opportunities
           for information sharing and cooperation. The Emergency Nurses Association
           Managers Special Interest Group meets as a group to share information,
           coordinate training and provide important input to regional emergency medical
           issues.

II.   PURPOSE AND OBJECTIVES

      A.   Purpose

           The plan provides a structure for coordination and communication among
           multiple emergency medical agencies and other organizations providing pre-
           hospital emergency care in metropolitan Kansas City. The plan seeks to
           maximize existing resources of emergency medical agencies and hospitals.




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MARCER                                                                  REGIONAL MCI PLAN


       B.   Objectives

            1.     The plan will give direction to EMS agencies, hospitals and others
                   involved in a mass casualty incident, in a manner that is consistent and
                   compatible with local plans and protocols.

            2.     The plan will increase knowledge and access to available resources, will
                   offer consistent definitions and increase understanding and improve
                   coordination in the use of the region’s various medical communications
                   systems.

III.   PLAN PARTICIPANTS

       A.   The plan covers mass casualty incidents that occur in the following counties in
            metropolitan Kansas City: Cass, Clay, Jackson, Platte and Ray counties in
            Missouri and Johnson, Leavenworth and Wyandotte counties in Kansas. All
            emergency medical services agencies and hospitals serving all or portions of
            those counties or located within those counties are covered by this plan, unless
            indicated otherwise. A listing of all agencies and hospitals is included in
            Appendix A.

       B.   The plan also addresses the roles and responsibilities of law enforcement agencies
            and the American Red Cross in mass casualty incidents.

IV.    DEFINITIONS

       A.   Mass Casualty Incident

            For purposes of this plan, a mass casualty incident, or MCI, is any single incident
            that results in a number of patients that tax the responding agencies resources and
            as determined by the Incident Commander?

       B.   Disaster

            For purposes of this plan a disaster is any natural or man-made event, civil
            disturbance or hostile attack, or any other hazardous occurrence of unusual or
            severe effect, threatening or causing injury to multiple individuals. The Kansas
            City region may operate in an “operational disaster mode” prior to any formal
            declaration of a disaster by local officials.

V.     INCIDENT MANAGEMENT SYSTEM

       A.   The Incident Management System objectives are to ensure central control,
            provide for inter-agency coordination and provide that no one individual becomes
            overloaded with specific assignments or details. On simple incidents, the Incident
            Commander or Medical Sector Leader may well serve multiple roles. The system


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MARCER                                                                     REGIONAL MCI PLAN


           provides the ability to delegate/step to a higher command within the established
           structure.

      B.   While this plan does not supplant or dictate local department operations, it
           encourages all agencies to follow consistent procedures. The more a system
           can be used on routine operations, the easier it will be to use on complex MCIs.
           The Incident Management System is intended to allow even the smallest
           department to “fill out” the command staff on a large incident through the use of
           mutual aid resources.

      C.   The key Incident Management System positions necessary to respond to an MCI
           are diagrammed in Appendix B. Users of this plan are encouraged to obtain a
           copy of the National Fire Service Incident Management System Model
           Procedures Guide for Emergency Medical Incidents, First Edition for detailed
           descriptions of Incident Management System positions.

      D.   MARCER encourages the use of the Incident Management System adopted by the
           Heart of America Metropolitan Fire Chiefs Council for response to MCIs.

VI.   IMPLEMENTING THE MASS CASUALTY INCIDENT PLAN

      A.   First Unit on the Scene

           Regardless of the location, nature or extent of the disaster, the first unit to arrive
           on the scene shall have initial command and control authority, and should:

           1.      Assess the scene and check for unusual hazards.

           2.      Advise the unit’s communications center of the situation, including patient
                   count, if any.

           3.      Establish a preliminary command post, give exact location of the
                   preliminary command post to the communications center and maintain
                   command and control of the disaster location until relieved of command.

           4.      Initiate triage.

           5.      First arriving management personnel will generally assume command
                   responsibility and advise the communications center of such action,
                   including, but not limited to, locations of command post, triage and
                   vehicle holding areas.

           6.      The Incident Commander shall determine if the situation is a mass
                   casualty incident and request mutual aid through the local agency’s
                   communications center.



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MARCER                                                                REGIONAL MCI PLAN


     B.    Criteria for Requesting Mutual Aid and Implementing the Regional Mass
           Casualty Incident Plan

           This Regional Mass Casualty Incident Plan will be implemented when the
           following circumstances occur:

           1.     An emergency that meets the definition of an MCI or disaster has occurred
                  or appears imminent.

           2.     The requesting jurisdiction or agency has committed all of its available
                  resources and determines additional resources are needed to ensure quality
                  pre-hospital patient care

     C.    Procedures for Requesting Mutual Aid and Implementing the Regional Mass
           Casualty Plan

           1.     When it is determined by the Incident Commander of the affected
                  jurisdiction that EMS assistance is required, he shall communicate this
                  through the respective communications center. Requests for assistance
                  shall include:

                  a.     The nature and location of the emergency.

                  b.     The number of personnel requested and type of specialized
                         personnel or equipment needed.

                  c.     The location where assisting units should report.

           2.     The Incident Commander will determine if mutual aid is required, and the
                  level of mutual aid necessary to respond to the situation. For larger
                  incidents, local mutual aid in Missouri will be coordinated by the Lee’s
                  Summit Fire Department through Region A of the Missouri Mutual Aid
                  System. In Kansas, mutual aid will be coordinated by the Johnson County
                  Emergency Communications Center.

           3.     Contact for mutual aid may be made in one of the following ways:

                  a.     Incident Commander requests his/her agency’s dispatch center to
                         request mutual aid.

                  b.     Using the fire mutual aid frequency in the field, request mutual aid
                         from appropriate local agencies.


           4.     The Incident Commander should contact the appropriate EMSystem
                  Coordination Center (EMCC) and request an MCI Alert. The alert can be


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MARCER                                                                     REGIONAL MCI PLAN


                 local in nature, i.e., issued to the five hospitals closest to the incident, or it
                 can be issued metropolitan-wide.

           5.    Information on issuing an MCI Alert are found in the EMSystem Protocols
                 and Policies Manual.

     D.    Identification of Functional Areas and Personnel

           1.    The following functional areas may be set up to accomplish management
                 of the incident. These areas may be identified by color-coded lights
                 and/or flags:

                 a.      Command Post (green flashing light).

                 b.      Staging Area (flag).

                 c.      Triage Area (flag).

                 d.      Treatment Area (flag).

                 e.      Transport area (flag).

                 f.      Public Information Area/Joint Information Center (flag).

           2.    All emergency responders on the scene of the mass casualty incident,
                 including EMS personnel, should wear identification designating their
                 jurisdiction/agency. Incident command officials should be identified by
                 vests.

     E.    Regional Standing Orders for EMS Operations

           1.    When communications with area hospitals or other medical advisors
                 cannot be used effectively or when there is an unavoidable delay in the
                 transport of a patient to a medical facility, standing orders for EMS
                 operations may be used.

           2.    These standing orders will allow ALS and BLS units providing mutual aid
                 outside of their jurisdiction to administer all drugs and perform all
                 procedures as contained in their own jurisdictional written protocols.




     F.    Use of Helicopters




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MARCER                                                                      REGIONAL MCI PLAN


              1.       Helicopter support may be a valuable and effective resource in providing
                       timely patient care and transportation, depending on weather conditions,
                       the location of the incident and other factors.

              2.       When the Medical Sector Leader determines that conditions exist for the
                       use of air evacuation services, the communications center will request the
                       appropriate response. Such requests should be routed through the Incident
                       Commander.

              3.       An appropriate landing site will be identified and cleared. Fire department
                       personnel will assume responsibility for clearing and holding the landing
                       area.

              4.       After landing, helicopter medical crews will report to and accept direction
                       from the Medical Sector officer or designee for operational purposes.

       G.     Role of Law Enforcement

              1.       Law enforcement officials may be the first responders to the scene of a
                       mass casualty incident. The officers should be trained to report the nature
                       of the incident to their communications center, which would contact the
                       appropriate fire department and/or emergency medical services agency.

              2.       In an MCI, the roles of law enforcement may include:

                       a.     Securing the scene of the incident to prevent additional casualties,
                              control ingress and egress, and allow emergency responders to
                              treat casualties.

                       b.     Providing traffic control to facilitate movement of emergency
                              vehicles and to restrict other traffic.

                       c.     Preserving the crime scene.

                       d.     Investigations to determine the cause of the incident and the
                              responsible party.

VII.   TRIAGE ASSESSMENT AND TREATMENT PROCEDURES

       The purpose of the Regional Triage Assessment and Treatment Procedures is to establish
       standard procedures in the event of a mass casualty incident. The primary objective is to
       evaluate, treat and transport patients in an orderly and expedient manner.


       A.     Triage



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MARCER                                                                  REGIONAL MCI PLAN


           1.     The first arriving unit will survey the incident area to make a quick
                  evaluation of all injured persons, stopping only to treat airway or
                  breathing casualties and severe, copious uncontrolled bleeding.

           2.     The Incident Commander will notify their communications center of the
                  nature of problem, exact location, approximate number of injured persons
                  and additional resources needed. This information must be relayed to
                  the designated EMCC so that the information can be relayed to the
                  hospitals.

           3.     The first arriving unit should conduct triage after the initial evaluation to
                  the extent possible. On extremely large incidents, such as large buildings,
                  the triaging may be subdivided into smaller areas (geographic sectors).

           4.     When conducting triage, patients should be divided into four categories,
                  Red, Yellow, Green and Black. Color-coded triage tags should be used.
                  The four categories include:

                  a.     Red - First priority in patient care, these are victims in critical
                         condition whose survival depends upon immediate care.
                         Treatment of the Red victims should begin as soon as possible.

                  b.     Yellow - Victims that need urgent medical attention and are likely
                         to survive if simple care is given as soon as possible.

                  c.     Green - Victims who require only simple care or observation.
                         Even though victims in this category may appear uninjured and
                         emotionally stable, they must be evacuated to a medical facility for
                         evaluation by trained medical personnel.

                  d.     Black - These victims are dead or whose injuries make them
                         unlikely to survive and/or extensive or complicated care is needed
                         within minutes.

     B.    Fatality Management
           Fatalities will be managed in accordance with local medical examiners’ plans and
           the mass fatalities or medical examiners components of local emergency
           operations plans.




     C.    Movement of Patients from the Scene of an Aircraft Accident

           1.     If patients are dead, they should be tagged and left where they are until the
                  appropriate federal authority arrives.


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MARCER                                                                REGIONAL MCI PLAN




           2.    If a dead patient is moved, a tag should be placed at the site where found.

           3.    The crash scene should be sealed off from the public and debris should not
                 be moved unless absolutely necessary.

     D.    Treatment Area

           1.    A treatment area may be needed for a large incident when many people
                 are injured.

           2.    All patients not immediately transported are to be sent from the triage area
                 to this area.

           3.    The Medical Sector Leader will decide if a treatment area is needed. If so,
                 a Treatment Officer will be designated. The Treatment Officer will be
                 responsible for:

                 a.     Re-evaluating the patient’s condition.

                 b.     Directing definitive care such as medications, IV, etc.

                 c.     Notifying the Medical Sector Leader of needs for personnel,
                        medical supplies and equipment.

                 d.     Coordinate patient disposition with the Transport Officer.

                 e.     Coordinating the actions of physicians and/or other medical
                        personnel.

           4.    MMRS trailers and decontamination trailers are equipped with portable
                 shelters and tents and may be used to establish the treatment area. MMRS
                 resources may be requested through contacting the Lee Summit Fire
                 Department.




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MARCER                                                                      REGIONAL MCI PLAN




VIII.   EMERGENCY COMMUNICATIONS

        Only essential radio communications should be made during a mass casualty incident in
        order to keep radio traffic to a minimum.

        A.     Radio Identification

               1.     When communicating during response to a mass casualty incident, all
                      responding units will identify themselves on radio with “Department
                      Name - Unit Type – and Unit Number”, e.g., “CJC MEDIC 1 to
                      INDEPENDENCE COMMAND.”

               2.     Once a unit is assigned a task, it should identify itself with the Task or
                      Sector as appropriate, e.g., “Triage Team 1 to Triage Sector.” When a
                      task is complete, the unit should report back to the assigning officer that
                      the given task is complete and that the Department Name - Unit Type is
                      available.

               3.     All communications shall be made in plain language (no “10 codes”
                      should be used).

               4.     Units using radio communications should first make sure that the
                      receiving unit is ready to copy before sending body of message. The
                      receiving unit should then repeat in summary the body of the message or
                      order.

               5.     Generic radio channel names will be used instead of numeric
                      nomenclature.

               6.     In order to provide for maximum safety and clarity of operation, certain
                      key words must be understood to mean the same to all involved:

                      a.     Withdraw - In an orderly manner, back out of the area taking all
                             equipment with you as you go.

                      b.     Evacuate - Immediately leave area, dropping in place any
                             equipment that would slow down retreat. On the Missouri side of
                             the metropolitan area, the evacuation signal is a radio message
                             followed by five long air horn blasts. In Johnson County, the
                             evacuation signal is a radio tone. It is recommended that all
                             agencies responding to an MCI within the metropolitan area
                             use a radio message followed by a long air horn blast. This
                             protocol will avoid problems of incompatibility among multiple
                             agencies’ radio systems.


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MARCER                                                                REGIONAL MCI PLAN




                  c.     All Clear - It has been determined that the hazard to civilians has
                         been eliminated or does not exist. If involvement precludes search
                         of involved/threatened areas, an announcement from Command
                         that “No all clear will be given” will be issued. Either
                         announcement signifies that objectives are switching primarily to
                         exposure/confinement operations.

     B.    Initial Communication by Responding Agency

           When the initial responding agency’s communications center determines that an
           MCI exists or may exist, that communications center will begin mutual aid
           contact of other agencies to provide appropriate resources.

     C.    Additional Resources Requested by Medical Sector Leader

           Once the Incident Command System is in place, the Medical Sector Leader will
           determine if EMS personnel or equipment is needed in addition to that requested
           by the first responding agency’s communication center.



     D.    Use of the Med Channel System

           1.     The Medical Channel System (Med Channel) managed by MARCER is a
                  two-way communication system allowing EMS field crews from over 30
                  agencies to communicate with Kansas City area hospitals on pre-hospital
                  patient care or to alert the hospitals to in-coming patient situations.

           2.     The primary backbone for the med channel system is the trunked 800
                  MHz radio system of Johnson County, KS, backed up by the systems in
                  Kansas City, KS and Raytown, MO. Every hospital is equipped with an
                  800 MHz radio. All communications to hospitals occurs over this radio.
                  The trunked 800 MHz radio system is currently used on a daily basis and
                  would be used during a MCI event.

           3.     Radio contact with the hospitals occurs in one of three modes. 1. Direct
                  800 to 800 radio traffic. 2. UHF to 800 patch facilitated by MARCER
                  Control. 3. A phone patch to 800 facilitated by MARCER Control.

           4.     During MCI operations MARCER Control has the ability to patch
                  multiple hospitals into one tactical talk group to facilitate wide area
                  announcement type communications. Request this type of patch through
                  MARCER Control.




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MARCER                                                                 REGIONAL MCI PLAN


           5.    The UHF radios operate on channels reserved by the Federal
                 Communications Commission for medical communications. The 10
                 channels are shared with MAST (1 through 4 are used by MARCER and 4
                 through 9 by MAST; 10 is used to request a patch).

           6.    3 UHF repeater stations located throughout the metropolitan area allow for
                 regional coverage.

           7.    The patching system is operated by the Johnson County Emergency
                 Communications Center. MAST uses a separate communications system.

           8.    If the Incident Commander determines that an MCI exists, the Incident
                 Commander will contact his communications center and request that the
                 appropriate EMCC be contacted and an MCI Alert issued. EMSystem
                 will be used to alert area hospitals to the MCI and poll hospitals for their
                 patient bed status.



     E.    Use of EMSystem

           1.    EMSystem is a web-based program providing real-time information on
                 hospital emergency department status, hospital patient capacity,
                 availability of staffed beds and available specialized treatment
                 capabilities.

           2.    EMSystem links all acute care hospitals and many EMS agencies in the
                 greater Kansas City metropolitan area. It is the region’s primary method
                 of communicating hospital status and capabilities and coordinating
                 patient routing during an MCI.

           3.    Refer to the EMSystem Protocols and Policies Manual for detailed
                 information on EMSystem and its use.

     F.    Use of the HEAR System

           1.    The Hospital Emergency Administrative Radio (HEAR) system links all
                 acute care hospitals in metro Kansas City and many area EMS agencies on
                 a single channel radio system (155.340 MHz). The HEAR system serves
                 as a backup to the EMSystem in the event of an MCI. Baptist Medical
                 Center (816/276-7000) is the primary control hospital for the HEAR
                 system.

           2.    The HEAR system is operated from Baptist Medical Center’s Security
                 Department, located in a separate building from the Emergency
                 Department.


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MARCER                                                                 REGIONAL MCI PLAN




           3.    The HEAR system may be used if both the EMSystem and the Med
                 Channel System fail and an incident results in enough injuries to
                 overwhelm the two or three nearest hospitals to the scene. The initial
                 responding agency’s communications center will contact Baptist Medical
                 Center and request that the HEAR system be activated.

           4.    Once an alert is issued, Baptist Medical Center contacts each hospital and
                 collects treatment capability information, including the patient treatment
                 capacity for three categories: severely injured, significant injuries and
                 non-life threatening injuries.

           5.    All communications with Baptist Medical Center’s HEAR system or
                 directly with all hospital emergency rooms should be made in plain
                 English. The information should include a brief description of the
                 incident (e.g., building collapse) and estimate of the number of casualties.

           6.    Based on the information about hospital capabilities collected by Baptist
                 Medical Center, the Medical Transportation Officer determines the mode
                 of transportation and coordinates patient disposition to the hospitals. The
                 Medical Transportation Officer should report back to Baptist Medical
                 Center on the number of patients being transported and to which hospitals.

           7.    The hospitals should call back to Baptist Medical Center to report on bed
                 capacities.

           8.    The control hospital, Baptist Medical Center, will monitor the flow of
                 patients to hospitals and notify the Medical Transportation Officer of
                 hospitals that reach capacity. Those with the capability should monitor
                 the HEAR system and communicate with the command post at the scene
                 of the incident.

           9.    In the event that Baptist Medical Center cannot be contacted, agencies in
                 Kansas should contact the Johnson County Emergency Communications
                 Center (913-432-1717) and agencies in Missouri should contact MAST
                 (816-924-0600) to coordinate patient transportation and treatment.


     G.    Use of Wireless Phones

           1.    Historically wireless phone systems have failed during disasters. Reliance
                 upon these systems for public safety communications during periods of
                 disaster is questionable. However, depending upon the scope and type of
                 the incident, wireless or cellular phones may provide a backup
                 communications system between dispatchers for area EMS agencies and



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MARCER                                                                     REGIONAL MCI PLAN


                      the Medical Sector Leader, between the EMS Transportation Officer and
                      an EMCC, and with other organizations.

              2.      Available wireless phones at the incident scene should be identified to the
                      Communications Officer, in the event that they are needed at specific
                      times.

              3.      If the incident is one of longer duration, area wireless companies will be
                      asked to provide wireless phones and priority access at the scene of the
                      incident.

IX.    AVAILABILITY AND USE OF MULTI-CASUALTY INCIDENT MEDICAL
       EQUIPMENT UNITS

       A.     There are Mass Casualty Equipment Caches located throughout the metropolitan
              area. Each cache has a capability to treat approximately 50 to 100 patients. Some
              of the equipment is ALS capable.

       B.     Descriptions of the caches and how to request their response are included in
              Appendix C.

X.     TRACKING OF PATIENTS

       The triage tags should be filled out with as much information about the patient as the
       Triage personnel are able to ascertain and complete. A portion of the tag should be
       retained, including the hospital to which the patient is being transported. The
       Transportation Officer will retain the tag portions and make them available to American
       Red Cross representatives or others responsible for notifying family members or
       determining the location of victims.

XI.    REVIEW OF MASS CASUALTY INCIDENTS

       Within two weeks of an MCI, MARCER will appoint a task force to review the response
       to the incident. This task force will present its findings to MARCER at its next regularly
       scheduled meeting.

XII.   TRAINING AND EXERCISES

       MARCER will review the plan bi-annually, determine training needs and schedule
       appropriate training. At a minimum, the plan will be exercised annually in conjunction
       with area hospital disaster drills.




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                                                                                        APPENDIX A
                                                                           REGIONAL EMS RESOURCES
MARCER                                                                          REGIONAL MCI PLAN
                     REGIONAL EMS RESOURCES
                  AGENCY             NUMBER OF AMBULANCES
                                                                           AVERAGE     ADDITIONAL
                                                                          NUMBER IN    AMBULANCES
                                                                          SERVICE 24    IN SERVICE
                                                                         HOURS A DAY    WITHIN ONE
                                                                                        HOUR OF A
                                                                                        CALL-BACK
              JACKSON COUNTY                      24 HR. PHONE
MAST (Numbers include Jackson, Clay and Platte     816-923-3456 or           18            30
Counties)                                          816-924-0600 x5
Central Jackson County Fire Protection District     816-228-0151              3             1
Ft. Osage Fire Protection District                  816-969-7407              2             1
American Medical Response                           816-461-3699             11             5
Grandview Fire Department                           816-316-4800              1             1
Raytown EMS                                         816-737-6040             1              1
Sni Valley Fire Protection District                 816-969-7407              2             0
Lee’s Summit Fire Department                        816-969-7407              4             1
John Knox Village EMS                              816-524-8400 or           1              2
                                                    816-246-4343
                                                        x2262
           JOHNSON COUNTY, KS                     24 HR. PHONE
Med Act (serves all cities located in Johnson     913-432-1717 non emr       14             9
                                                   913-432-2121 emerg
County)
Lenexa Fire Department                            913-432-1717 non emr        3             1
                                                   913-432-2121 emerg
Johnson County Fire District #2 (Rural)           913-432-1717 non emr        2             0
                                                   913-432-2121 emerg
Leawood Fire Department                           913-432-1717 non emr        2             0
                                                   913-432-2121 emerg
            WYANDOTTE COUNTY                      24 HR. PHONE
MAST                                               816-923-3456 or            6            10
                                                   816-924-0600 x5
Bonner Springs EMS                                  913-596-3050              2             0
          LEAVENWORTH COUNTY                      24 HR. PHONE
Leavenworth County EMS                              913-682-5724              4             2
       CLAY AND PLATTE COUNTIES                   24 HR. PHONE
Gladstone Public Safety Department                  816-436-3550              1             1
Claycomo Fire Department                            816-452-4614              1             1
Liberty Fire Department                             816-792-6002              2             1
Excelsior Springs Fire Department                   816-630-3000              2             1
Kearney Fire & Rescue                               816-628-4122              2             0
North Kansas City Fire Department                   816-274-6025              2             2
Northland Regional Ambulance District               816-858-1904              2             2
Holt Community Fire Protection District             816-320-3612              1             1
                 CASS COUNTY                      24 HR. PHONE
South Metro Fire Protection District                816-331-0530              2             1
Belton Fire Department                              816-331-1500              1             1
Harrisonville EMS                                   816-380-8940              2             1
Pleasant Hill EMS                                   816-540-9109              1             1
West Peculiar Fire Department                       816-969-7407              4             2
Central Cass Fire Protection District               816-380-5200              1             1


MID-AMERICA REGIONAL COUNCIL                        1                             JANUARY 2004
                                                                                      APPENDIX A
                                                                         REGIONAL EMS RESOURCES
MARCER                                                                        REGIONAL MCI PLAN


                  AGENCY                                   NUMBER OF AMBULANCES
                                                                         AVERAGE         ADDITIONAL
                                                                        NUMBER IN        AMBULANCES
                                                                        SERVICE 24        IN SERVICE
                                                                       HOURS A DAY        WITHIN ONE
                                                                                          HOUR OF A
                                                                                          CALL-BACK
                RAY COUNTY                           24 HR. PHONE
Lawson Fire and Rescue                                 816-470-2021         1                    1
Ray County Ambulance District                          816-470-2021         2                    1
            OTHER GROUND EMS
Miami County EMS                                      913-294-3232          3                    1
Franklin County EMS                                   785-242-3800          4                    0
Lawrence-Douglas County Fire & Medical                785-843-0250          5                    2
Johnson County, MO Ambulance District                 660-747-5511          2                    5

          AIR AMBULANCE SERVICES                     24 HR. PHONE
LifeNet                                               1-800-981-3062   3 Rotary Wing       6 Rotary Wing
                                                                       1 Fixed Wing      (From out of area)
LifeFlight Eagle                                      1-800-422-4030         2                   2
Life Star – Topeka/Lawrence                           1-800-666-9111   12-14 minutes          Based in
                                                                                             Lawrence



   GROUND and AIR EMS
PROVIDERS OUTSIDE METRO                                                 AVERAGE
                                                                        RESPONSE
      KANSAS CITY                                                      TIME TO KC
                                                                       METRO AREA
              GROUND AGENCY                          24 HR. PHONE
Topeka                                                 785-232-2222       1 hour
Wichita                                                316-383-7077       4 hours
Columbia (Joint Communications)                        573-442-6131       2 hours
Springfield                                            417-874-1212      2.5 hours
St. Joseph                                             816-271-6675       1 hour



                  AIR AGENCY                         24 HR. PHONE
KS/MO Guard & Reserves – activate through EOC
12-14 hours activation time required, if available
May not be available due to world events




MID-AMERICA REGIONAL COUNCIL                           2                             JANUARY 2004
                                                                                 APPENDIX A
                                                                    REGIONAL EMS RESOURCES
MARCER                                                                   REGIONAL MCI PLAN

            HOSPITAL                    PRIMARY SERVICE AREA        EMERGENCY DEPARTMENT
                                                                        DIRECT PHONE LINE
Baptist Lutheran Medical Center       Central Kansas City, MO      (816) 276-7380
Cass Medical Center                   Cass County, MO              (816) 380-3474
Children’s Mercy Hospital *           Metro                        (816) 234-3430
Children’s Mercy South ***
Cushing Hospital                      Leavenworth                  (913) 684-1144
Excelsior Springs Medical Center      Excelsior Springs            (816) 630-6081
Independence Regional Medical         Independence                 (816) 836-4602
Center**
Lee’s Summit Hospital                 Lee’s Summit                 (816) 251-7310
Liberty Hospital**                    Liberty                      (816) 792-7000
Medical Center of Independence        Independence                 (816) 478-5252
Menorah Medical Center                Johnson County               (913) 498-6533
North Kansas City Hospital**          North Kansas City            (816) 691-2098
Olathe Medical Center                 Johnson County               (913) 791-4357
Overland Park Regional Medical        Johnson County               (913) 541-5340
Center
Providence Medical Center             Kansas City, KS              (913) 596-4180
Ray County Hospital                   Richmond, MO                 (816) 470-5432 ext. 262
Research Belton Hospital              Belton                       (816) 348-1250
Research Medical Center**             Central Kansas City, MO      (816) 276-4155
St. Mary’s Hospital                   Blue Springs                 (816) 655-5450
St. John’s Hospital                   Leavenworth                  (913) 680-6100
St. Joseph Health Center **           South Kansas City, MO        (816) 943-2710
St. Luke’s Hospital *                 Central Kansas City, MO      (816) 932-2171
St. Luke’s Northland Hospital         Kansas City North            (816) 891-6010
St. Luke’s Smithville Hospital        Smithville                   (816) 532-7706
St. Luke’s South Hospital             Johnson County               (913) 851-7100
Shawnee Mission Medical Center        Johnson County               (913) 676-2218
Truman Medical Center Lakewood        Eastern Jackson CO           (816) 373-4415 ext. 1071
Truman Medical Center West *          Central Kansas City, MO      (816) 556-3100
University of Kansas Medical Ctr. *   Kansas City, KS              (913) 588-6500
VA Med Center - Kansas City           Metropolitan Area            (816) 922-2102
VA Med Center - Leavenworth           Leavenworth                  (913) 682-2000 x2900
Miami County Medical Center           Miami County, Kansas         (913) 294-2327
Lawrence Memorial Hospital            Lawrence/Douglas County      (785) 749-6162
Atchison Hospital                     Atchison County              (913) 367-6624
Lafayette Regional Health Center      Lafayette and Ray Counties   (660) 259-6862
Western Missouri Medical Center       Warrensburg                  (660) 747-8824
Heartland Regional Medical Center     St. Joseph                   (816) 271-6122
W


* Level I Trauma Center
** Level II Trauma Center
*** No Emergency Department




MID-AMERICA REGIONAL COUNCIL                          3                       JANUARY 2004
                                                                         APPENDIX B
                                   INCIDENT MANAGEMENT SYSTEM POSITION DESCRIPTIONS
MARCER                                                           REGIONAL MCI PLAN

     INCIDENT MANAGEMENT SYSTEM POSITION DESCRIPTIONS

Incident Commander

The Incident Commander is responsible for overall incident activities and disaster response. The
Incident Commander will also designate the Medical Sector Leader or determined by local
protocol

Medical Sector Leader

The Medical Sector Leader is responsible for overall EMS operations at an incident, for
appointing all other EMS team members, and forwarding all EMS recommendations to the
Incident Commander.

Liaison Officer

The Liaison Officer is responsible for coordinating with other appropriate agencies as needed,
including other local agencies, federal, state or private sector agencies. These agencies may or
may not be located at the command post.

Public Information Officer

Public Information Officer is responsible for formulating and disseminating factual and timely
information about the incident to the news media and other appropriate agencies. Other
personnel should not give statements to the media unless authorized by the Public Information
Officer.

Safety Officer

The Safety Officer is responsible for monitoring emergency operations to ensure the safety of all
personnel and equipment and reporting directly to Incident Commander.

Planning Section Chief

The Planning Section Chief is responsible for understanding the current situation and predicting
the probable course of the incident. This individual also makes recommendations on optional
courses of action. Under this team member’s direction, a Status Unit Leader will be responsible
for collection and display of current situation information, including the current status of
resources (personnel, equipment, apparatus, etc.), and Technical Advisory Unit Leader, who is
responsible for collecting, evaluating and dissemination information concerning specialized
technical data.




MID-AMERICA REGIONAL COUNCIL                    1                            JANUARY 2004
                                                                         APPENDIX B
                                   INCIDENT MANAGEMENT SYSTEM POSITION DESCRIPTIONS
MARCER                                                           REGIONAL MCI PLAN

Logistics Section Chief

The Logistics Section Chief is responsible for managing those units that provide personnel,
ambulances, equipment, facilities, and personal needs in support of the incident activities. Under
this team member’s direction, a Supply Unit Leader will order, receive, store, distribute and
maintain inventory of all supplies, and a Communications Unit Leader will be responsible for
establishing and supervising the handling of radio and telephone communications. Under this
team member, the Water Unit Leader will be responsible for the development of adequate water
sources in a fire suppression situation.

Sector Leader

The Sector Leader is responsible for a specific geographic area or specific function other than
those listed (e.g., Hazardous Materials Sector Leader, Cave-In Sector Leader, etc.).

Triage Officer

The Triage Officer is responsible for the management of victims where they are found at the
incident site, and for sorting and moving victims to the treatment area. This officer shall ensure
coordination between extrication teams and patient care personnel to provide appropriate care for
entrapped victims. This individual reports to Medical Sector Leader.

Treatment Officer

Responsible for sorting patients at the treatment area to establish priorities for treatment and
transport, and for directing coordination with medical professionals mobilized to the scene. The
treatment area should be headed by an individual who routinely functions in pre-hospital EMS,
or a previously identified individual who is designated by position, and participates in pre-
hospital mass casualty drills. If at all possible, this person should be a physician or the highest
ALS available. This individual reports to Medical Sector Leader.

Medical Transportation Officer

The Medical Transportation Officer is responsible for arranging appropriate transport vehicles
(ambulances, helicopters, buses, vans, etc.) for those patients that the Treatment Officer has
selected for transport.




MID-AMERICA REGIONAL COUNCIL                     2                            JANUARY 2004
                                                                                 APPENDIX C
                                                                      MCI CACHES OF SUPPLIES

MARCER                                                                      REGIONAL MCI PLAN

                  MASS CASUALTY INCIDENT CACHES OF SUPPLIES

There are caches of equipment intended for use during an MCI located throughout the
metropolitan area. Each cache has a capability to treat approximately 50 to 100 patients. Some
of the equipment is ALS capable. Caches include the following:

Western Missouri Fire Chiefs Association MCI Trailer
Located at Central Jackson County Fire Protection District Station #4
Contact: Fire Mutual Aid to Central Jackson County Fire Protection District or call (816) 228-
0151

•   Capacity to treat up to 50 patients
•   Carries ALS (IV and intubation equipment) and oxygen

North Kansas City Fire Department
Located at North Kansas City Fire Department Station #2
Contact: Call (816) 274-6010 or (816) 274-6013

•   Capacity to treat up to 50 patients
•   BLS equipped

Johnson County MED-ACT
Two trailers available, one in Mission and one in Olathe
Contact: Johnson County Emergency Communications Center at (913) 432-2121

•   Each trailer has a capacity to treat up to 100 patients
•   ALS and BLS equipped
•   Multiple oxygen delivery devices
•   Equipped to handle mass fatalities

Kansas City International Airport
Note: This trailer cannot leave airport grounds

•   Capacity to treat up to 100 patients

MAST
Located at MAST Headquarters
Contact: Call (816) 924-0600

•   Can assemble supplies in delivery vans to be delivered to an incident on short notice.




MID-AMERICA REGIONAL COUNCIL                      1                                JANUARY 2004
                                                                                 APPENDIX C
                                                                      MCI CACHES OF SUPPLIES

MARCER                                                                     REGIONAL MCI PLAN

There is no cost for the use of the equipment, other than the replacement of expended supplies.
To request the cache be deployed to an incident, contact the communications center or listed
contact for each jurisdiction, or make the request through Lee’s Summit Fire Department
(Missouri Mutual Aid System Region A) at 816-969-7407 or the Johnson County Emergency
Communications Center at 913-432-2121




MID-AMERICA REGIONAL COUNCIL                    2                                 JANUARY 2004
                                                                                           APPENDIX D
                                                                                       MCI CHECKLISTS

MARCER                                                                              REGIONAL MCI PLAN


                   MASS CASUALTY INCIDENT CHECKLISTS
                                  MEDICAL SECTOR LEADER
Responsible for overall EMS operations an at incident, for appointing all other EMS team members and
forwarding all EMS recommendations to the Incident Commander

   Assume assignment as Medical Sector Leader from Incident Commander

   Identify yourself as Medical by wearing vest

   Perform a medical size-up and relay information to Command

           Assess need for decontamination of patients prior to treatment or transport

   Develop an initial strategy for the medical aspects of the incident, including

           Contact appropriate EMCC and request the issuance of an MCI Alert (refer to the EMSystem
           Protocols and Policies Manual for instructions)

           Options for making contact include:

                   Ask agency’s dispatch center to make contact

                   Use wireless phone

           Establish a medical staging area and notify Command

   Order additional medical resources needed through Command to include

           ALS Units/BLS Units

           Mass Casualty Unit (Trailer, Van)

           Buses

           Helicopters

           Assistant to track resources being dispatched to the scene

   Appoint a Triage Officer, if not established

   Appoint a Treatment Officer
   Appoint a Transport Officer

   Communicate regular updates to Command on medical branch operations

   Communicate back to the appropriate EMCC with ongoing information on the status of the incident



MID-AMERICA REGIONAL COUNCIL                        1                                    JANUARY 2004
                                                                                            APPENDIX D
                                                                                        MCI CHECKLISTS

MARCER                                                                               REGIONAL MCI PLAN

                                           TRIAGE OFFICER

Responsible for the management of victims where they are found at the incident site, and for sorting and
moving victims to the treatment area. The officer shall ensure coordination between extrication teams
and patient care personnel to provide appropriate care for entrapped victims. Reports to Medical Sector
Leader.

    Assume position as Triage Officer and identify yourself by wearing vest

    Observe scene for hazards and take necessary precautions

    Confer with Safety Officer

    Determine the location, number and condition of patients involved in the incident

    Advise Medical Sector Leader of the approximate number and severity of injuries

DO NOT PROCEED UNTIL THE ABOVE TASKS ARE DONE

    Establish a strategy for triage with the Medical Sector Leader, including

    Triage patients where they are found OR

    Move patients to a designated area for triage

    Assign personnel to direct walking wounded to triage area

    Determine and order any additional resources through Medical Sector Leader, including

        Additional personnel

        Additional equipment or supplies

    Assign and control all personnel in the triage sector to include

        Establish triage teams and define operating zones

        Make sure that sufficient quantities of triage tags are available

    Coordinate the moving of patients to the treatment sector in order of severity

    Communicate with other medical branch sectors as needed by

        Radio

        Wireless phone

        Face to face communications


MID-AMERICA REGIONAL COUNCIL                          2                                   JANUARY 2004
                                                                                        APPENDIX D
                                                                                    MCI CHECKLISTS

MARCER                                                                           REGIONAL MCI PLAN



  Provide regular updated progress reports to Medical Sector Leader

  Advise “All Clear” to Medical Sector Leader when all patients have been triaged and moved to the
  treatment sector

  Assess need for decontamination of patients prior to treatment or transport.




MID-AMERICA REGIONAL COUNCIL                       3                                  JANUARY 2004
                                                                                             APPENDIX D
                                                                                         MCI CHECKLISTS

MARCER                                                                               REGIONAL MCI PLAN

                              MEDICAL TRANSPORTATION OFFICER

Responsible for arranging appropriate transport vehicles (ambulances, helicopters, buses, vans, etc.) for
those patients that the Treatment Officer has selected for transport.

    Assume position as Transportation Officer upon assignment by Medical Sector Leader and identify
    yourself by wearing vest

    Determine the location for the staging of the transportation of patients

    Determine and order any additional resources through Medical Sector Leader, including

        Personnel

        Ambulances

        Helicopters

        Buses

    Communicate with the appropriate EMCC to determine hospital availability and capacities

    Appoint a Medical Staging Officer to control ambulance flow

    Designate a person to track all green triaged patients that are or are not transported

    Coordinate patient removal to loading zones in order of severity to include moving patients to
    helicopter landing zone sector for transport to distant hospitals

    Maintain accurate records of patients transported on the tracking boards or sheets

    Communicate with other medical branch sectors as needed by

        Radio

        Wireless phone

        Face to face communications

    Provide regular updated progress reports to Medical Sector Leader

    Advise “All Clear” to Medical Sector Leader when all patients have been transported




MID-AMERICA REGIONAL COUNCIL                          4                                      JANUARY 2004
                                                                                              APPENDIX D
                                                                                          MCI CHECKLISTS

MARCER                                                                                REGIONAL MCI PLAN

                                        TREATMENT OFFICER

Responsible for sorting patients at the treatment area to establish priorities for treatment and transport,
and for directing coordination with medical professionals mobilized to the scene. The treatment area
should be headed by an individual who routinely functions in pre-hospital EMS, or a previously identified
individual who is designated by position, and participates in pre-hospital mass casualty drills. If at all
possible, this person should be a physician or the highest ALS available. Reports to the Medical Sector
Leader.

    Assume position as Treatment Officer upon assignment by Medical Sector Leader and identify
    yourself by wearing vest

    Determine the location for the field treatment area and notify the Medical Sector Leader

    Determine and order any additional resources through Medical Sector Leader, including

        Additional personnel, including the need for on-site physician

        Mass casualty trailer/van

    Construct a formal treatment area to include

        Identifiable entrance and exit points by using stakes and barrier tape

        Separate red and yellow triaged patients within the treatment area

        Develop a pool of medical supplies within the treatment area from mass casualty unit and non-
        transporting units

        Designate an area for green triaged patients to be collected and treated outside the formal
        treatment area

    Locate yourself at the entrance point and perform re-triage as needed on patients arriving from the
    triage sector

    Perform triage on patients arriving into the treatment area without triage tags

    Assign and control all personnel in the sector to ensure appropriate treatment for all patients

    Move patients through the exit point into the transport sector in order of severity

    Communicate with other medical branch sectors as needed by

        Radio

        Wireless phone

        Face to face communications


MID-AMERICA REGIONAL COUNCIL                         5                                      JANUARY 2004
                                                                                     APPENDIX D
                                                                                 MCI CHECKLISTS

MARCER                                                                       REGIONAL MCI PLAN



  Provide regular updated progress reports to Medical Sector Leader

  Advise “All Clear” to Medical Sector Leader when all patients have been treated and moved to the
  transport sector




MID-AMERICA REGIONAL COUNCIL                     6                                   JANUARY 2004
                                                                                 APPENDIX E
                                                                   NON ACUTE CARE FACILITIES

MARCER                                                                      REGIONAL MCI PLAN


        NON ACUTE CARE HOSPITAL RESOURCES FOR MCI
                       ASSISTANCE

The following facilities have indicated that they are willing and able to accept stable
patients transferred from acute care hospitals in the event of a mass casualty incident

  FACILITY            # OF BEDS                  ADDRESS             24 HOUR NAME
                     AVAVILABLE                                      AND NUMBER TO
                                                                     CONTACT TO
                                                                     ACTIVATE YOUR
                                                                     FACILITY AS
                                                                     PART OF THE
                                                                     MCI PLAN
Creekwood              8 pre-op stalls      211 NE 54th St Suite     Diana Carr (816) 587-
Surgery Center        6 recovery stalls            100               5923 or (816) 853-
                      2 patient rooms         Kansas City MO         8215
                                                  64118
Kindred            12 staffed beds              8701 Troost          816-955-2166
Hospital Kansas                              Kansas City, MO
City                                              64131

Rainbow Mental     10 staffed beds also       2205 West 36th         Roz Underdahl
Health Facility    have a gym for                Avenue
                   temporary overflow       Kansas City Kansas
Research           40 staffed beds          2323 E. 63rd Street      (816) 444-8161
Psychiatric        further beds are          Kansas City, MO
Center             dependent upon                 64130
                   current census at
                   the time of the
                   incident

Please note that Standard Operating procedures have not yet been developed as of June
2003.




MID-AMERICA REGIONAL COUNCIL                 1                           JANUARY 2004