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Andhra Pradesh - PowerPoint Presentation

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					     Governance Reforms:
Initiatives in Andhra Pradesh




         Presentation by
     Sri J. Hari Narayan, IAS
          Chief Secretary
  Government of Andhra Pradesh
  Approach to Governance Reforms

Government of Andhra Pradesh aims to be a
CARING Government, i.e.;

– Committed to the people;
– Accountable to the people;
– Responsive to the needs of the people;
– Inclusive growth;
– Nation Building in approach; and
– Genuinely addresses the needs of the poor
                                              2
Strategy for Governance Reforms

                   Institutional
                   Mechanisms



Citizen-centric   Governance         Systemic
   Reforms                         Improvements
                   Strategy


                    Service
                    Delivery
                  Improvement

                                                  3
Institutional Mechanisms




                           4
         Institutional Mechanisms

• Governance,       Public    Management         &
  Administrative Reforms Wing created
• Strategy and Performance Innovation Units
  (SPIUs)
   – Small cell of experts placed within
     departments
   – To strategically look at objectives, policies
     and procedures and manage change
   – Now in 11 focus departments - to be
     expanded to 35 departments and all HOD
     offices by end of 2009
                                                     5
        Institutional Mechanisms
                                             Contd..




• Centre for Good Governance (CGG)
  – Specialized institution with more than 100
    personnel including knowledge managers,
    domain experts and fully trained IT
    professionals
  – Budget of Rs. 20 crores per year
  – Initial funding by DFID; later to be funded by
    GoAP


                                                       6
Citizen Centric Reform Initiatives




                                     7
    Citizen Centric Reform Initiatives

The thrust areas for citizen-centric reforms are:

•   Citizen’s Charters
•   Civil Society Empowerment Initiatives
•   Right to Information Act
•   Social Audit




                                                    8
         Citizen’s Charters

• In 114 State Departments, all District
  Collectorates and Urban Local Bodies.
• Regular third-party `exit polls’ as feedback
  mechanism to assess the implementation at
  State, District and local level.
• Done for 6 key departments in 9 districts
  (Education, Health, Welfare, Police, Revenue,
  Municipal)



                                              9
       Civil Society Empowerment


• State and District level GO-NGO Coordination
  Committees constituted
   – Chief Minister as Chairperson of State Level
     Coordination Committee
   – District-in-charge Ministers as Chairpersons
     of District Level Coordination Committees
• Capacity building programmes for more than
  1000 representatives from civil society


                                               10
    Right to Information Act, 2005 - Status


• 1,78,028 Public Information Officers appointed
• Manuals & Guides on RTI prepared by CGG
• 50,000 copies of Act and User Guide circulated
• More than 10,000 stakeholders (officials, civil
  society representatives, media) trained
• CGG selected as National Implementing Agency
  on GoI-UNDP Project on RTI



                                              11
Right to Information Act, 2005 - Status
                                            Contd..



• AP Information Commission first to submit the
  Annual Report – placed in Legislative Assembly.

• From October 2005 till 31 December 2006
   – 8864 applications received - 7574 disposed.
   – 1263 appeals & complaints filed - 840
     disposed

• Due to low number of applications, awareness
  campaigns are being planned with NGOs.
                                                  12
         Social Audit in NREGA

• 300 State & District Resource Persons trained
• 8000 Village Social Auditors trained
• Social audits conducted in more than 6000
  habitations in 120 Mandals across 8 districts
• More than 100 NGOs as partners
• Action initiated against 95 erring officials
• Social Audit being extended to other
  departments like Health, Education, etc.

                                              13
Social Audit in NREGA




                        14
Systemic Improvements




                        15
      Systemic Improvements


• Public Financial Management
• Process Re-engineering & Service
  Standardisation
• Procurement Reforms
• Preventive & Concurrent Vigilance




                                      16
       Public Financial Management

• State Financial Accountability Assessment
  undertaken
• Led to better financial discipline, streamlining
  sanction, monitoring utilisation and outcomes
• Medium Term Fiscal Framework in place
• Accrual-based accounting being implemented in
  urban local bodies
• Fiduciary Risk Assessment conducted for Health
  Department


                                                17
             Public Financial Management
                                                                     Contd..



                                 Revenue Deficit


             3500
             3000
             2500
Rs. Crores




             2000
             1500
             1000
             500
               0
                    2001-02 2002-03   2003-04 2004-05   2005-06 2006-07
                                           Year

                                                                           18
                       Public Financial Management
                                                                                Contd..



                               Repayment of Loans as % of Revenues


                     100
                      90
% of Total Revenue




                      80
                      70
                      60
                      50
                      40
                      30
                      20
                      10
                       0
                           2001-02    2002-03    2003-04    2004-05   2005-06
                                                  Year
                                                                                      19
    Process Re-engineering & Service
            Standardisation

• 10 Police stations awarded ISO certification for
  visible improvement in service standards

• Two District Collectorates - Nalgonda and
  Krishna - awarded ISO certification for
  improvement in the service delivery processes.

• Efforts are being made to replicate these best
  practices.
                                                 20
          Procurement Reforms


• An    integrated   portal   for   e-procurement
  operationalised

• Mandatory for procurement over Rs. 10 lakh

• e-Procurement transactions since 2004 – Rs.
  40,000 crores

• Legislation  on    Transparency     in   Public
  Procurement being drafted
                                               21
  Preventive & Concurrent Vigilance
• AP has a strong structure for vigilance.

• Independent Vigilance & Enforcement Wing
  headed by DG (Prl. Secy rank), besides Anti-
  Corruption Bureau and Chief Vigilance Officer

2006-07 Statistics
• Tax evasion detected – Rs. 428 Crs
• Revenue realised – Rs. 255 Crs
• Wasteful expenditure reduced – Rs. 45 Crs
• Number of vigilance reports – 175
• Number of alert notes – 165
• System improvement notes – 17               22
Improvement in Service Delivery




                                  23
   Improving Service Delivery



• Indiramma Programme

• Grievance Redressal

• E-Governance & IT Initiatives.




                                   24
               Indiramma Programme

• To meet the basic needs of the poor over a period
  of three years

• Saturation of basic infrastructural facilities and
  welfare measures such as:
           »   pucca houses
           »   drinking water supply
           »   individual sanitary latrines & drainage
           »   power supply to every household
           »   road facilities for transport
           »   pensions to eligible people
           »   primary education & better health facilities   25
             Grievance Redressal

• Web-based Online Grievance Redressal
  Tracking System (OGRTS) deployed in 15
  municipalities with call centre model

• Enables registration and monitoring of
  grievances based on service standards in
  Citizen’s Charters

• Being rolled out to other municipalities


                                             26
    E-Governance & IT Initiatives


Major Projects
– e-Seva (Citizen Services)       - 249 locations
– CARD (Registration Dept.)       - 387 locations
– CFST (Transport Dept.)          - 38 locations
– RAJiv (Rajiv Internet Village) being set up in
  8618 villages
– Jawahar Knowledge Centres (JKCs) to train
  engineering graduates in IT


                                              27
       E-Governance & IT Initiatives
                                                 Contd..




– Chief Minister’s Petition Monitoring System
  handling nearly 3,00,000 petitions
– Integrated Finance Information System covering
  all treasury transactions (370 locations)
– MIS in Health Department in all 1570 PHCs
– E-Cops in 851 out of 1614 police stations
– Online admissions in professional courses
– System      for   monitoring      works     progress,
  resettlement & rehabilitation in irrigation projects


                                                       28
Thank You




            29

				
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