Electronic Ticketing in Public Transport of Ljubljana centre buses by chenboying

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									      ELECTRONIC TICKETING IN PUBLIC
    TRANSPORT OF LJUBLJANA CENTRE BUSES
              (URBANA CARD)

             Sandra Vesel and Jernej Dirnbek
               XXI Case Handling Workshop
              Brussels – 18 & 19 March 2010



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             THE URBANA CARD

 • No-contact smart card
 • Cash-free payment for Ljubljana city buses
 • Other possibilities in the future




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           THE URBANA CARD
Two types of cards:
1. Urbana value card
2. Urbana time card
Payment control:
• when entering bus
• time card users: show identity document
• possibility to pay with mobile phone
• fines
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               THE URBANA CARD
Data controller:
LPP – Ljubljana public transport company
Personal data used for time card:
 •   name                           • number of bus lines
 •   residence                        used
 •   date of birth                  • time card number
 •   e-mail address                 • "status" of data subject
 •   time of entering bus station   • card credit

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             THE URBANA CARD
 • Data retention period: not determined yet
 • Access to data is limited and levelled:
    sales clerk: summary report
    card issuer: access only to enter data +
     anonymous statistics about traffic data
    data processor: all data
 • Traceability
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             THE URBANA CARD
• Time card:
  based on data subject consent

• Value card:
  transferable, no personal data recorded
  no consent needed

• Data subject: right for information

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 INSPECTION       OFURBANA CARD           CONTROLLER
                   OBSERVATIONS:
• location data collected without data subject consent
• location data collected for no specific purpose, only for
  statistics
Information Commissioner's decision:
1. prohibition to collect location data
   (anonymisation)
2. limited storage and deletion of personal data
   necessary
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       MAIN PROBLEMS     WITH   URBANA CARD

  1. Collection of location data not taken into
     account when developing Urbana card

  2. Personal data collected by controller are
     inadequate and excessive in relation to the
     purpose of the processing



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