Human Resources Professional Resume

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					                   Todd H. Harrison, SPHR / CDR / CIR / CSSR
                     1235 Hunt Club Lane Media, PA19063 484-326-9914

Energetic, enthusiastic, and innovative Human Resources professional with a 13 year history of
repeatable and predictable successes in Fortune 1000 corporations. A charismatic leader whose
talents include employee relations, organizational development (OD), talent management,
executive coaching, affirmative action / EEO strategies, benefits, marketing, HR service center
process development, functional HRIS support, and performance management.

                             Professional Experience
IKON Office Solutions, a Ricoh company, Malvern, PA                             2000 - present
A leading provider of innovative document management systems and services with $22 billion
in annual revenues and over 20,000 employees

National Director of Recruiting, 2008 – present
Senior Manager of Recruitment Strategy, 2006 – 2008
Director of 34 recruiting professionals that is responsible for conducting strategy sessions with
senior executives to align recruiting with business objectives. Manage a $2.8 million budget to
create a world-class employment brand, execute upon staffing objectives and deliver top talent.
     Led team that hired over 4,000 applicants in 2008
     Negotiated $168K savings for 2009 contract year without reducing services
     Developed an agency process resulting in $360K annual savings
     Created a recruiter certification training program at no additional cost to company
     Managed a 90-day applicant tracking system implementation on-time and under budget
        resulting in expanded service coverage, 76% application growth, 21.4% increase in
        recruiter productivity and saving over $492,000 in annual wage expense

HR Manager, Shared Services, 2005 - 2006
Developed and implemented policies, processes, programs and SLA metrics for HR Service
Center. Provided national functional HR Systems and reporting support to 3,000 managers.
    Co-managed a team that transformed 23,000 paper files (2.3 million documents) into
       digital files saving approximately $1 million
    Wrote and maintained functional HR Systems user manuals (Oracle, ATS, File Imaging)
       and developed instructor led and web training programs

HR Project Manager, 2004 - 2005
Centralized HR administration to HR Service Center in Houston, TX and created a new
recruiting organizational structure and reduced staff by 36 employees
     Researched, designed and implemented HR records management / file retention policy
     Defined key controls and managed Sarbanes Oxley (SOX) HR auditing program

HR Manager, Support Services, 2003 - 2004
Managed a team of 15 employees responsible for inputting and maintaining the Oracle HRMS
                            Todd H. Harrison - Page Two

HR Generalist/HR Senior Generalist, 2000 - 2003
Managed employee relations for 1000+ employee population, trained district managers in
employment law and employee relations, wrote affirmative action plans and maintained OSHA
reports, lead performance management programs, managed FMLA/STD leaves and supervised
downsizing staff analysis and severance plans.

Nordstrom, Arlington, VA                                                           1996 – 2000
Nordstrom, Inc. (NYSE: JWN) is one of the nation's leading fashion specialty retailers.

Human Resources Manager, 1999 – 2000
Human Resources Department Lead, 1998 – 1999
Human Resources Assistant, 1996 - 1998
Managed employee relations for store of 700+ employees, directed an office of three HR
professionals with a strong focus on recruiting, training, employee relations, and payroll.

                               Community / Public Speaking
      Speaker at the May 2007 GVFHRA seminar on the “Trends In Recruiting Top Talent”
      Panel speaker for May 2008 GetWorks non-profit organization
      VP of Public Relations for Toastmasters – 2008 Delaware County, PA
      Raised over $164,000 as the co-sponsor for 2008 United Way campaign
      SEPA United Way Chair for the 2009 campaign

      Outstanding Contribution Dec. 2007                   HR Employee of the Year 2005
      HR Innovation Award for FY07                         Premiere HR Contributor Q1 FY05
      Recruiting Lifesavers Oct. 2007                      HR Generalist of the Year 2003
      Premiere HR Contributor Q2 FY07                      HR Business Partner of Year 2002

      Senior Professional Human Resources Certification (SPHR) 2009
      Villanova Certificate in Professional Human Resource Management – 2009
      United Way Young Leadership Board of Director Training - 2009
      Professional Human Resource Certification (PHR) Spring 2002 - 2008
      Certified Social Sourcing Recruiter (CSSR) – AIRS Academy 2009
      Certified Internet Recruiter (CIR) – AIRS Academy 2008
      Certified Diversity Recruiter (CDR) – AIRS Academy 2010
      Six Sigma Green Belt Certification
      University of Central Florida, Orlando, FL - B.S., General Management GPA 3.80

                             Systems and Software Experience
  Experienced in Microsoft Office, Visio, Oracle HRIS, Oracle Noetix Discoverer, Kofax Ascent
       Capture, Resumix and First Advantage HMS Applicant Tracking Systems (ATS)

Description: Human Resources Professional Resume