A familiar site, The Salvation Army in the US serves in 5,000 communities nationwide. Annually, nearly 30 million Americans receive assistance in the form of food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless and opportunities for underprivileged children. Behind that broad array of social services is a large fleet of trucks, notes Henry Filoteo, business administrator for The Salvation Army's Adult Rehabilitation Center (ARC) in Sacramento, CA, and the organization's western territorial director of production. One of the problems that buying used vehicles presented for The Salvation Army was the desire to operate equipment for long periods of time. With some of the groups of used trucks that they purchased, Filoteo reports, they were experiencing 30% failure rates. Also dropping for The Salvation Army western fleet are maintenance costs.