Global 3PLs such as Crowley
have expertise in all areas of
the international supply chain.
“The biggest concern is maintaining refrigerated and frozen foods
at the proper temperature throughout the global supply chain,” notes
Dick Armstrong, chairman, Armstrong & Associates Inc. in Stoughton,
WI. “Spoilage concerns are the No. 1 complication if you don’t have re-
frigerated and insulated equipment in the right place at the right time.”
Managing the seamless and timely integration of multi-modal trans-
portation from origin to ﬁnal destination could involve trucking, ocean,
rail or air transit to meet customers’ speed-to-market and expedited re-
quirements. Sounds like a tall order, but 3PLs help eliminate the angst.
Using one 3PL provider to manage every task along that global chain
can provide consistent service, which increases the 3PL’s value to its
Food companies are turning to 3PLs who offer
clients. So how are U.S. food companies managing these complexities
that allow them to control and manage their global supply chains while
maintaining stellar customer service?
Managing A Complicated Supply Chain
The experts we spoke with reported that managing the chain is
extremely difﬁcult for any individual company to handle on its own.
signiﬁcant value by providing control and “There are so many pieces involved,” notes Bob Weist, vice president
visibility throughout the extensive origin-to- for logistics and sales for Crowley Logistics Inc. of Jacksonville, FL.
“First they have to get their products to the States. Then they have
destination chain. By April Terreri
to factor in speed-to-market requirements, and the new Customs and
USDA regulations governing imported food products.”
ood companies sourcing products from around the world are International food accounts for about 25 percent of the company’s
faced with a long list of critical and complex activities required business, and the segment continues to grow, reports Weist. The major-
in managing a global food supply chain. Managing truck, ocean, ity of food products Crowley handles includes fresh
air and rail transportation components as well as numerous cus- fruits and vegetables from the Dominican Republic
toms and individual country-by-country compliance regulations can