Posting Title Quality Assurance Lead Responsibilities Bose Corporation is seeking an experienced Quality Assurance (QA) Lead to establish, maintain and improve the QA environment in Corporate Information Services (CIS). The QA Lead will use processes and methods that incorporate industry standards and are developed and implemented in collaboration with members of CIS including Project Managers, Project QA Leads, and Department Managers. The QA lead will at times also lead QA efforts on large scale SAP projects. Responsibilities: •Lead QA efforts on large scale SAP projects. •Lead initiative to improve quality throughout all phases of the IT lifecycle – demand planning through production support. •Establish Goals and Objectives for the IT QA organization and provide day to day leadership •Establish a QA maturity model and then drive improvements based on the model. •Develop, implement, maintain and improve CIS QA processes & standards. Interface with CIS project and production support teams and QA Leads to provide QA direction and support. •Enhance QA assessment framework, and conduct reviews with various projects and teams for effectiveness of and adherence to quality processes. •Provide a framework to collect quality measurements such as defects, issues, change requests, review findings, and improvement opportunities and actions. •Obtain feedback from QA leads on projects, analyze performance data and provide management reports on the effectiveness of the QA system. Evaluate data for trends and initiate corrective actions. •Select, implement and support quality management tools. •Create and sustain a CIS culture with a high awareness of the value of QA. Skills Qualifications •10+ years experience in IT. •5+ years experience in QA in an organization with mature process framework. •Participated in large scale SAP projects •Strong working knowledge of QA, IT lifecycle and industry best practices. •Previous supervisory experience •Experience implementing formal process frameworks such as ISO, CMMI, ITIL •Experience developing training material; Training & mentoring. •Experience auditing QA processes. •Ability to coach and mentor others in QA practices. •Strong verbal and written skills for clearly directing team members’ efforts and for effectively communicating results to management. •Ability to multi-task working both independently and in team environments. •Experience in automation of test cases/test scripts. •Experience in configuring and maintaining a defect tracking system. •Exposure to Mercury testing tools a plus. •Previous experience in the consumer goods sector is a plus. Education Bachelor’s Degree in Computer Science or related discipline.