Q: WHAT IS Staron® QUARTZ SURFACE? A: Staron® quartz surface is composed of more than 90% quartz, one of the hardest minerals found in nature. Very similar to the natural granite products, the quartz particulates create the beautiful, natural look of the countertop. Q: HOW DURABLE IS THE Staron® QUARTZ SURFACE? CAN I USE A KNIFE TO CUT DIRECTLY ON IT? A: Quartz content in the Staron® quartz surfaces provide superior strength. However, using a cutting board is always recommended because it is possible to scratch the surface of the countertop. In addition, the hard surface may dull the knife edge. Q: IS Staron® QUARTZ HEAT, SCRATCH AND STAIN RESISTANT? A: Hardness of the quartz aggregates helps make the Staron® quartz resistant to heats, scratches and stains. However, like most products, extreme or excessive exposure can damage the surface. Q: IS IT SAFE TO PREPARE FOOD ON THE Staron® QUARTZ SURFACES? A: Staron® quartz surfaces are nonporous and can be used for kitchen countertops. When the countertop is properly maintained, the surface remains bacteria-free for cooking and preparing food. Please refer to the Staron® Quartz Care & Maintenance Guide for more information. Q: WHAT DOES "VIRTUALLY MAINTENANCE FREE" MEAN? A: Non-porous characteristic allow Staron® quartz surfaces to be categorized as "virtually maintenance free." This means that it does not need to be sealed, and that cleaning the surface with soap and water on a regular basis will be sufficient to maintain its beauty and shine. To preserve the quality of the quartz surface, please refer to the Staron® Quartz Care and Maintenance Guide for routine care guidelines. Q: DO I NEED TO SEAL THE COUNTERTOP REGULARLY? A: Staron® quartz surfaces do not need to be sealed. Q: WHAT IS THE 10-YEAR LIMITED WARRANTY? A: During the first ten years after the date of initial installation, Samsung, at its option, will repair or replace without charge, any products that have failed due to any manufacturing defect. Please refer to the Staron® Quartz Surface 10-year Limited Warranty for specific policies. Outdoor applications of Staron® quartz may not be covered under the warranty. Q: WHAT ARE THE DIFFERENCES BETWEEN Staron® QUARTZ SURFACES AND Staron® SOLID SURFACES? A: Both surfaces are equipped with ten year limited warranties and nonporous physical properties, but Staron® quartz surfaces are much more scorch- and scratch-resistant than Staron® solid surfaces. With natural minerals and organic materials, Staron® quartz is 100% manufactured natural product. Staron® Solid Surfaces are composed of plastic polymers that have less brilliance and reflectivity, and provide a softer surface. Q: HOW DOES Staron® QUARTZ COMPARE TO OTHER NATURAL STONES SUCH AS GRANITE? A: Staron® quartz offer more color consistency than granite, making it homogeneous throughout the whole countertop. While most granites need to be sealed and waxed regularly, Staron® quartz is a virtually maintenance-free non-porous product. Q: WHERE CAN I PURCHASE Staron® QUARTZ? A: You can purchase Staron® quartz through one of our authorized dealers throughout the United States. Please call 800-795-7177 for more detailed information.