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FAQ - Q WHAT IS Staron® QUARTZ SURFACE A Staron® quartz surface

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FAQ - Q WHAT IS Staron® QUARTZ SURFACE A Staron® quartz surface Powered By Docstoc
					Q: WHAT IS Staron® QUARTZ SURFACE?
      A: Staron® quartz surface is composed of more than 90% quartz, one of
      the hardest minerals found in nature. Very similar to the natural granite
      products, the quartz particulates create the beautiful, natural look of the
      countertop.

Q: HOW DURABLE IS THE Staron® QUARTZ SURFACE? CAN I USE A KNIFE
TO
  CUT DIRECTLY ON IT?

        A: Quartz content in the Staron® quartz surfaces provide superior strength.
        However, using a cutting board is always recommended because it is
        possible to scratch the surface of the countertop. In addition, the hard
        surface may dull the knife edge.

Q: IS Staron® QUARTZ HEAT, SCRATCH AND STAIN RESISTANT?

        A: Hardness of the quartz aggregates helps make the Staron® quartz
        resistant to heats, scratches and stains. However, like most products,
        extreme or excessive exposure can damage the surface.

Q: IS IT SAFE TO PREPARE FOOD ON THE Staron® QUARTZ SURFACES?

        A: Staron® quartz surfaces are nonporous and can be used for kitchen
        countertops. When the countertop is properly maintained, the surface
        remains bacteria-free for cooking and preparing food. Please refer to the
        Staron® Quartz Care & Maintenance Guide for more information.

Q: WHAT DOES "VIRTUALLY MAINTENANCE FREE" MEAN?

        A: Non-porous characteristic allow Staron® quartz surfaces to be
        categorized as "virtually maintenance free."
        This means that it does not need to be sealed, and that cleaning the surface
        with soap and water on a regular basis will be sufficient to maintain its
        beauty and shine. To preserve the quality of the quartz surface, please refer
        to the Staron® Quartz Care and Maintenance Guide for routine care
        guidelines.

Q: DO I NEED TO SEAL THE COUNTERTOP REGULARLY?

        A: Staron® quartz surfaces do not need to be sealed.




Q: WHAT IS THE 10-YEAR LIMITED WARRANTY?

        A: During the first ten years after the date of initial installation, Samsung, at
        its option, will repair or replace without charge, any products that have
        failed due to any manufacturing defect. Please refer to the Staron® Quartz
        Surface 10-year Limited Warranty for specific policies. Outdoor applications
        of Staron® quartz may not be covered under the warranty.
Q: WHAT ARE THE DIFFERENCES BETWEEN Staron® QUARTZ SURFACES
  AND Staron® SOLID SURFACES?

      A: Both surfaces are equipped with ten year limited warranties and
      nonporous physical properties, but Staron® quartz surfaces are much more
      scorch- and scratch-resistant than Staron® solid surfaces.
      With natural minerals and organic materials, Staron® quartz is 100%
      manufactured natural product. Staron® Solid Surfaces are composed of
      plastic polymers that have less brilliance and reflectivity, and provide a
      softer surface.

Q: HOW DOES Staron® QUARTZ COMPARE TO OTHER NATURAL STONES
SUCH
  AS GRANITE?

      A: Staron® quartz offer more color consistency than granite, making it
      homogeneous throughout the whole countertop.
      While most granites need to be sealed and waxed regularly, Staron® quartz
      is a virtually maintenance-free non-porous product.

Q: WHERE CAN I PURCHASE Staron® QUARTZ?

      A: You can purchase Staron® quartz through one of our authorized dealers
      throughout the United States. Please call 800-795-7177 for more detailed
      information.

				
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