Social Psychology of Conflict Template

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from Professor Richard Reuben's Social Psychology of Conflict Course at Pepperdine University School of Law, Straus Institute of Conflict Resolution

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Shared by: Victoria Pynchon
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Copyright 2007 Victoria Pynchon IP ADR Blog http://www.IPADRBlog.com CONFLICT M AP (thanks to Professor Richard Reuben who bears no responsibility for my errors) PERCEPTIONS Relative Deprivation Self Interests & Aspirations Sources of Conflict     Individual characteristics Social Process o $$$ o Resources Social structure Identity Injurious Event Other Interests & Aspirations   Negative results for yielder nothing changes for avoider Dispute = Immediate Manifestation of Conflict  Naming Claiming Blaming Problem Solving  Satisfy some of both parties’ interests Resolution stable Yielding or Avoiding Contending Tactics Tit for Tat Contentious Tactics Ingratiation & Gamesmanship O’s resistance overcome Shaming O knocked off-balance O feels bad/yields Threats, Promises & Arguments O induced to yield O convinced should yield Coercive commitments or violence O acts to avoid harm Start Nice Be Provokable Be Forgiving Conflict is a perceived divergence of interests or belief that current aspirations of the parties cannot be simultaneously achieved.        Conflict Bad   Win-lose Resolution Unstable illness violence wastes resources wastes time erects boundaries all consuming destroy relationships  divert attention away from substance  escalate          Conflict Good Identifies boundaries Helps order future affairs Social change Creativity Cooperation Fosters mutual understanding Deepens relationships Discourages premature decision making Fosters solidarity

Shared by: Victoria Pynchon
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