Training, Development And Communication

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					           Training, Development And
                 Communication




IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10
            Marked up functional chart
1) Develop program which promotes quality
   as a professional position/career
2) Train/educate Sr. leadership on why
   quality professionals are value added
3) Develop performance indicators to
   measure effectiveness of training


IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10
                                         Chart (cont.)
• 3)Training an increased professional
  recognition and certification
• 4) Forum for info exchange including
  “EPA”
• 5)Promote consistency in conveying best
  practices for effective implementation


IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10
                                             Hot topics
• 1) forum for information exchange
• 2)promoting consistency in best practices
• 3) develop program promoting quality as
  professional position/career
• 4) train/educate Sr. leadership on why
  quality professions and professionals are
  value added
IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10
                 Recommended priorities
• Items one-four previous slide
• 1)need resources to continue efforts
  initiated through the QSM SIG
• 2) For SC/I, updated standards
• 3)the function of QAWG needs funding to
  continue the communication effort for
  notifying the complex of the associated
  issues
IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10
                   Added areas of concern
• How will QSM SIG be incorporated into
  this new group?
• This area acts as a support function for the
  other 3, who need to identify areas for
  training
• Set up a system for exchanging professional
  services in order to receive an independent
  review of processes
IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10
                                    Concern (cont)
• Corrective management/root cause analysis
  process needs acceptance standards
• Recognition that the SC/I function is a
  collaborative effort between QE,
  procurement and training, development and
  communications


IM EFCOG Quality Assurance SG Fall Meeting, Nov ember 2003   Attachment 10