Herefordshire Highways Maintenance Plan

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					   HEREFORDSHIRE COUNCIL
  ENVIRONMENT DIRECTORATE




HIGHWAY MAINTENANCE
       PLAN

           2006/07




Graham Dunhill BSc CEng MICE FIHT
     Director of Environment
 Brockington, Hafod Road Hereford
Herefordshire Highways Maintenance Plan

Table of Contents
1 Executive Summary                                                      1
2 Introduction                                                           4
3 Policy & Strategy                                                      5
      3.1 Overarching Policy & Strategy                                  5
      3.2 Environment Directorate Level                                  6
      3.3 Service Level                                                  7
      3.4 Highway Maintenance Service Level                              8
      3.5 Service Delivery Partners                                      9
      3.6 Network Hierarchy                                              9
           3.6.1 Carriage Hierarchy                                     10
           3.6.2 Footway Hierarchy                                      11
           3.6.3 Cycleway Hierarchy                                     11
           3.6.4 Public Rights of Way Hierarchy                         11
4 Processes                                                             12
      4.1 Overarching Processes                                         12
           4.1.1 Network Hierarchy                                      12
           4.1.2 Network Inspection                                     12
                 4.1.2.1 Safety Inspections                             12
                 4.1.2.2 Service Inspections                            15
                 4.1.2.3 Network Integrity                              16
                 4.1.2.4 Regulatory Inspection - Highways Act 1980      16
                 4.1.2.5 Regulatory Inspection – New Development
                    Section 38 – Highways Act 1980                      17
                 4.1.2.6 Regulatory Inspection – New Roads and Street
                    Works Act (NRSWA)                                   17
                 4.1.2.7 Structural Condition Surveys                   18
                 4.1.2.8 United Kingdom Pavement Management
                    System (UKPMS)                                      19
                 4.1.2.9 Sideways-Force Coefficient Routine
                    Investigation (SCRIM)                               19
           4.1.3 Maintenance Audit                                      19
      4.2 Reactive                                                      21
           4.2.1 General                                                21
           4.2.2 Carriageway                                            22
           4.2.3 Footway                                                24
           4.2.4 Cycleway                                               25
           4.2.5 Public Rights of Way                                   26
           4.2.6 Highway Drainage                                       27
           4.2.7 Embankment & Cutting                                   28
           4.2.8 Landscaped Area & Trees                                30
           4.2.9 Fences & Barriers                                      31
           4.2.10 Traffic Signs and Bollards                            31
           4.2.11 Road Markings & Studs                                 32
           4.2.12 Traffic Signals, Pedestrian and Cycle Crossings       32
           4.2.13 Street Lighting                                       32
           4.2.14 Bridges                                               33
           4.2.15 Regulatory Functions                                  33
          4.2.16 User & Community Response                                 33
          4.2.17 Co-ordination of Standards                                34
     4.3 Routine                                                           35
          4.3.1 General                                                    35
          4.3.2 Carriageway                                                37
          4.3.3 Footway                                                    38
          4.3.4 Cycleway                                                   39
          4.3.5 Public Rights of Way                                       40
          4.3.6 Highway Drainage                                           41
          4.3.7 Embankment & Cutting                                       42
          4.3.8 Landscaped Area & Trees                                    42
          4.3.9 Fences & Barriers                                          44
          4.3.10 Traffic Signs and Bollards                                44
          4.3.11 Road Markings & Studs                                     44
          4.3.12 Traffic Signals, Pedestrian and Cycle Crossings           45
          4.3.13 Street Lighting, Illuminated Traffic Signs and Bollards   45
          4.3.14 Bridges                                                   45
          4.3.15 Regulatory Functions                                      45
          4.3.16 User & Community Response                                 46
          4.3.17 Co-ordination of Standards                                46
     4.4 Programmed                                                        47
          4.4.1 General                                                    47
          4.4.2 Carriageway                                                48
          4.4.3 Footway                                                    48
          4.4.4 Cycleway                                                   49
          4.4.5 Public Rights of Way                                       50
          4.4.6 Highway Drainage                                           50
          4.4.7 Embankment & Cutting                                       50
          4.4.8 Landscaped Area & Trees                                    50
          4.4.9 Fences & Barriers                                          51
          4.4.10 Traffic Signs & Bollards                                  51
          4.4.11 Road Markings & Studs                                     51
          4.4.12 Traffic Signals, Pedestrian & Cycle Crossings             51
          4.4.13 Street Lighting                                           51
          4.4.14 Bridges                                                   52
          4.4.15 Regulatory Functions                                      52
          4.4.16 User & Community Response                                 52
          4.4.17 Co-ordination of Standards                                53
5 Winter Service                                                           54
     5.1 Core Aims                                                         54
     5.2 Policy                                                            54
     5.3 Processes and Delivery                                            54
6 Weather and Other Emergencies                                            56
7 Delivery of the Highway Maintenance Service                              58
     7.1 Staff Resources                                                   58
     7.2 Leadership                                                        58
     7.3 Training & Development                                            59
          7.3.1 The Staff Review & Development Process                     59
          7.3.2 Training in Key Skills                                     59
          7.3.3 Professional Development                                   59
          7.3.4 Wider Training & Development Objectives                    60
     7.4 Partners                                                          60
     7.5 Procurement                                                       61
     7.6 Financial Management      61
     7.7 Claims Management         61
     7.8 Technology                62
     7.9 Materials & Treatment     62
8 Performance Targets              64
     8.1 Key Performance Targets   64
     8.2 Customer Targets          64
     8.3 People Targets            65
     8.4 Society Targets           65
9 Review Mechanisms                66
     9.1 External Review           66
     9.2 Internal Review           66
10 Appendices                      68
11 Supporting Documents            68
               HIGHWAYS & TRANSPORTATION

            HIGHWAY MAINTENANCE PLAN
1 Executive Summary
The Highway Maintenance Plan’s vision is to provide and maintain
a highway network which supports the transport needs of
Herefordshire’s communities whilst protecting and, where
possible, enhancing the local environment.

The aim of the service will be to deliver Best Value in highway
maintenance consistent with the aims and ambitions of the
Herefordshire Plan.

The outcome of this Service will be:

   •   A safer highway network.
   •   Improved travelling conditions for all highway users.
   •   Greater care of the local environment.

This plan is based upon the National Code of Practice for Highway
Maintenance Management. Its policy links with the Council's vision for
Herefordshire and is built around three core elements of:

   •   Safety
   •   Serviceability
   •   Sustainability

The strategy of the Plan is founded upon a network hierarchy that
encompasses the total highway asset, adopted and unadopted, in
which the Council has an interest. The plan allows for that hierarchy to
evolve taking account of local circumstances, such as safe routes to
school, access routes to sites of public importance, accident cluster
sites, changes of traffic patterns, third party claims and road closures.

The network is subject to regular inspection to assess its safety,
                                                                            Executive Summary




serviceability, integrity and for regulatory purposes. Dependent upon
the degree of deficiency found, defined processes are then actioned to
provide effective solutions. These processes are defined as either
reactive, routine or programmed.

Reactive Processes aim to commence the rectification of a serious
hazard within 2 hours.

Routine Processes aim to maintain the serviceability and sustainability
of the network within those resources available to the service.

Programmed Processes aim to establish and deliver, a needs based
programme of works, incorporating a holistic approach, that includes for
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Plans
                  all of the highway elements; these works being beyond the capabilities
                  of routine means, thereby promoting the serviceability and sustainability
                  of the network.

                  Winter Service is also a key element of the Plan. This function aims to
                  minimise the risk to the travelling public and ensure the availability and
                  reliability of the network throughout the winter period.

                  Throughout the year, weather conditions and other influences can result
                  in emergency situations. The Plan defines the role of the Highway
                  Maintenance Service during and following such events. This is done
                  through its links to the County Flood Plan and Major Emergency Plan.

                  The links from policy, through processes to the delivery of the Highway
                  Maintenance Service are also reinforced by the Plan. This is achieved
                  through the recognition of the Council's most valuable resource – the
                  staff, the identification of the Service’s leaders, their role and the
                  training requirements, both within and around the Service.

                  The Plan also acknowledges that the Service does not operate in
                  isolation and that Best Value is only achieved through working with our
                  Partners.

                  In the procurement of services, the principal of supply chain partnering
                  is used to add value to the works being undertaken. Our service
                  delivery partners being Owen Williams Consultants and Herefordshire
                  Jarvis Services.

                  The finances of the Service are managed at service level by service
                  level systems that feed the corporate Cedar system. Delegations of
                  financial responsibilities are clearly defined and the service level system
                  allows the electronic transfer of data between Client and Contractor. To
                  account for the sensitivity of highway maintenance works to variable
                  weather conditions, the Council has adopted a policy of rolling forward
                  Winter Service funding within each year's Revenue Budget.

                  Interaction with customers is key to a Best Value service; it is the
                  intention of the Service to react to all requests with a view to finding
                  solutions and preventing the escalation of such requests into claims
                  against the Authority. Claims management will still enable a proper
                  defence against Third Party Claims, but is not defensive in its approach.
                  This will focus the resources of the Service toward the reduction of risk
                  to the highway user.

                  The Plan states the Service's commitment to the appropriate use of
                  technological developments to enhance service delivery and meet E-
                                                                                                           Executive Summary




                  Government targets.

                  The needs of the wider environment are also addressed by this plan,
                  with the Council's Good Environmental Management procedures
                  being embedded within the Plan. In the selection of materials and
                  treatments, the Plan considers the key issues of environment, quality
                  and value. This aims to maximise the contribution made by highway
                  maintenance to sustaining Herefordshire's biodiversity and character.

                  The policy, strategy, processes and delivery methods within the Plan


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Plans
                  are aimed at achieving a series of Performance Targets.         These
                  targets are grouped as:

                  Key performance targets, such as a reduction in the number of killed
                  or seriously injured casualties resulting from personal injury road
                  accidents on roads within Herefordshire to an annual average of no
                  more than 129 for the three year period ending 31st December 2008;

                  Customer targets, such as a prompt response to reports of highway
                  defects;

                  People targets, such as the training of staff and

                  Society targets such as the number of days of temporary traffic control
                  or road closure of traffic sensitive routes.

                  All targets challenge the Service to deliver Best Value.

                  The final element of the Plan is aimed at performance management,
                  through the identification of mechanisms for internal and external
                  review. The findings of these reviews should then introduce those
                  changes necessary to ensure that the health and safety, environmental,
                  political and financial risks, both to users and the Authority, are
                  managed effectively, resulting in a Best Value Highway Maintenance
                  Service.




                                                                                                       Executive Summary




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                  2 Introduction

                  This Plan identifies the targets, sets out the policy and strategy and
                  details the processes by which Herefordshire Council will deliver and
                  develop its Highway Maintenance function. Herefordshire Council, as
                  the Highway Authority, has the duty to maintain and powers to make
                  improvements to the adopted highway network all as defined by The
                  Highways Act 1980.

                  The Plan is based upon the National Code of Practice for Maintenance
                  Management, "Delivering Best Value in Highway Maintenance", July
                  2001.   Appendix A identifies how the council has adopted the
                  recommendations of the national code in this Plan.

                  The Plan also sets out to address the findings of the Best Value
                  Inspection of the Highway Maintenance service as undertaken by the
                  Audit Commission in January 2002 and utilises the learning gained
                  through an internal EFQM Excellence Model assessment of the Service
                  in April 2002 and subsequent self assessments.




                  Note: Wherever reference in the Plan is made to the exercise of decisions by the Area
                  Manager, such decisions may also be made by the Head of Highways and
                  Transportation and the Director of Environment.




                                                                                                                     Introduction




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                                                                                               Recommendation
Herefordshire’s
Linkages to




                                                                                               Linkages
Plans




                                                                                               COP
                  3 Policy & Strategy
Herefordshire     3.1 Overarching Policy & Strategy                                            5.2, 6.9,
Plan, GEM.                                                                                     7.1, 8.1,
Herefordshire                                                                                  15.2, 15.4
Council’s         The Herefordshire Plan sets out a vision for the County. This being to:      to 15.9
Constitution,
Self-
assessment,           -   Create fair and thriving communities, which will be
Plans into                inclusive for all allowing equal and full access to
Practice.
                          opportunities and services.

                      -   Properly protect the environment and enhance it for all
                          those who live and work in it and those who visit it.

                      -   Build a strong, competitive and innovative economy with a
                          balanced mix of businesses, jobs and homes through
                          which the local economy can flourish.

                  In bringing the vision to life, the Herefordshire Plan (HP) identifies ten
                  ambitions, these are:

                  •   Improve the health and well-being of Herefordshire people.
                  •   Reduce crime and disorder and make Herefordshire safer.
                  •   Tackle poverty and isolation in Herefordshire.
                  •   Encourage communities to shape the future of Herefordshire.
                  •   Develop Herefordshire as an active, vibrant and enjoyable
                      place to be.
                  •   Protect and improve Herefordshire’s distinctive environment.
                  •   Develop an integrated transport system for Herefordshire.
                  •   Support business growth and create more and better paid work
                      in Herefordshire.
                  •   Meet Herefordshire’s accommodation needs.
                  •   Provide    excellent   education,      training and    learning
                      opportunities in Herefordshire for all ages.

                  The Council recognises that it has to operate in an increasingly complex
                  and sophisticated society and that no one organisation can deliver, on
                  its own, the interrelated ambitions of the HP. The inherent value of the
                  HP lies in the unique contribution that each partner organisation makes.
                  Herefordshire Council is firmly committed to the concept of
                                                                                                                Policy and Strategy




                  “collaborative advantage” recognising that investment in the
                  Herefordshire Partnership will enable it to achieve objectives beyond
                  what each partner could possibly achieve on its own. From the outset,
                  the Council has tried to ensure that clear links are established between
                  individual service areas and the HP ambitions. It is clear that the
                  Highway Maintenance Service contributes to many of the ambitions and
                  the Service needs to align its activities with the HP.

                  The Council's ethos is to maximise "impact through partnerships" and it
                  has identified four main objectives, which are designed to give an
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Herefordshire's                                                                                     COP
Plans
                  overall unifying direction to the work of the Council and ensure it is
                  responsive to local needs. These are supported by a further objective
                  of what the Council aspires to as an organisation. The Council commits
                  to these objectives through its Corporate Plan. The Highways and
                  Transportation Service supports the delivery of the Council's
                  commitments. These commitments being:

                          •   Understanding the needs and wishes of service users and
                              Council Tax payers and doing all it can to respond to them,
                              eg in developing the second Local Transport Plan the
                              Service has carried out countywide consultation during
                              2004 to identify community priorities for future transport
                              programmes.
                          •   Community leadership and working in Partnership with the
                              business community, Parish Councils, landowners and
                              other service users.
                          •   Diversity and Equal Opportunities for all e.g by promoting
                              accessibility and carrying out Diversity Impact Assessments
                              to support service development.
                          •   A sustainable environment - by promoting sustainable
                              transport, using of recycled materials, adopting a whole life
                              cost approach to asset management and improving energy
                              efficiency.

                  This provides the link between the HP ambitions through the Council's
                  Corporate Plan to the Highways and Transportation Service.

                  Improving the condition of roads is linked to the HP ambitions to:

                      •   Protect and improve Herefordshire’s distinctive environment.
                      •   Develop an integrated transport system for Herefordshire.

                  The Authority has attained ISO 14001 certification, the International
                  Environmental Management Standard for its Good Environmental
                  Management (GEM) system. The delivery of highway maintenance
                  shall be undertaken in accordance with GEM procedures so as to
                  maximise its environmental contribution and sustain Herefordshire’s
                  biodiversity and character.

                  The delivery of highway maintenance through this plan shall be
                  regulated in line with Herefordshire Council’s Constitution, in particular
                  in the procurement and programming of highway works.

External          3.2 Environment Directorate Level                                              5.1, 5.3,
Communica-                                                                                       5.4, 5.5,
                                                                                                             Policy and Strategy




tions Protocol,                                                                                  6.2, 6.3,
Person            The Environment Directorate covers a very broad range of activities            6.5, 6.7.
Specifications,
Comprehen-
                  which together aim to deliver a service which deals with environmental
sive Equality     and consumer issues, land use, control of development, roads, public
Policy            rights of way, transport and Council properties, facilities and building
                  work, whilst planning for a sustainable future. Our services keep the
                  County going and promote the well being of everyone in Herefordshire.

                  In delivering the directorate’s services, be they of a regulatory, proactive
                  or reactive nature, the directorate aims to engage the views of service
                  users.
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Plans
                  The views of service users are taken on board through a variety of
                  proactive and reactive means:

                  •   Daily contact (letters, phone calls, e-mail)
                  •   Community Forum
                  •   Info in Herefordshire
                  •   Herefordshire Information Research Network (HIRN)
                  •   Council
                  •   Local media

                  The needs of service users are then delivered in a coherent, fair and
                  open way that recognises the diversity in Herefordshire's communities
                  through the Council's commitment to its Comprehensive Equality Policy
                  and maximises the opportunity to add value and promotes
                  sustainability.

Local             3.3 Service Level                                                            6.1, 6.4,
Transport                                                                                      6.6,
Plan,                                                                                          6.12, 6.ad,
Conditions of     The primary contribution of the Highways and Transportation Service to       7.5, 7.6,
Employment,                                                                                    8.2, 8.7,
Staff Review
                  the Herefordshire Plan is in the development of an integrated transport      8.8, 8.9,
and               system for Herefordshire. Herefordshire’s Local Transport Plan (LTP)         8.10, 11.6,
Development,      sets out a comprehensive strategy for the development of a more              13.1, 14.1
Highways Act
1980              sustainable and integrated transport system to meet the needs of the
                  County.

                  The management of the highway network forms a key element of
                  that strategy.

                  In the delivery for LTP objectives, the following hierarchy is adopted in
                  the consideration of schemes.

                  Highest          1     Pedestrians and people with mobility
                  Priority               difficulties
                                   2     Cyclists and public transport users
                                   3     Commercial/business users and powered
                                         two wheelers
                                   4     Car borne shoppers and coach borne
                                         visitors
                  Lowest           5     Car borne commuters and visitors
                  Priority

                  In complementing the development of a sustainable and integrated
                  transport strategy, the Service has the duty to maintain the highway
                  under Section 41 of the Highways Act 1980. To assist in meeting this
                  duty the department aims to ensure that all works upon the highway
                  asset are maintainable and that resources are appropriately directed to
                                                                                                             Policy and Strategy




                  ensure the value of any network improvement is sustained.

                  Again, complementing both the development of an integrated transport
                  strategy and the duty to maintain the highway, the Service aims to take
                  timely and effective action to minimise the risks to users and to mitigate
                  the effects of emergencies, climate and seasonal influences.




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Plans
Best Value        3.4 Highway Maintenance Service Level                                       6.8, 6.10,
Service Review                                                                                7.2, 7.4,
& Improvement                                                                                 8.6, 12.1,
Plan, EFQM        The Highway Maintenance Plan’s vision is to provide and maintain            17.1
Excellence
Model E & T       a highway network which supports the transport needs of
Assessment        Herefordshire’s communities whilst protecting and, where
Report, County
Flood Plan,
                  possible, enhancing the local environment.
Major
Emergency         The aim of the service will be to deliver Best Value in highway
Plan. Business
Plan, LPSA
                  maintenance consistent with the aims and ambitions of the
                  Herefordshire Plan.

                  The outcome of this Service will be:

                     •   A safer highway network.
                     •   Improved travelling conditions for all highway users.
                     •   Greater care of the local environment.

                  To secure these outcomes, the Highway Maintenance Plan focuses the
                  available resources and programmes on the achievement of a number
                  of specific performance targets.

                  For the second Local Public Service Agreement (2005 – 2008), it is
                  expected that service related targets will include further reductions in
                  the number of people killed and seriously injured in road accidents and
                  an improvement in street cleanliness.

                  Reinforcing these aims and supporting the Herefordshire Crime and
                  Disorder Reduction Strategy as adopted by the Herefordshire
                  Partnership also includes for Road Safety. It includes the objective to

                  “Carry out route improvements within the strategic highway and
                  main distributor network to enable selective safety and
                  environmental improvements to be achieved.”

                  The aim is to reduce the number of road deaths and serious injuries
                  resulting from road traffic collisions on the County’s roads. The
                  maintenance of a safe highway network is essential to the achievement
                  of this aim.

                  Safety is one of the three core elements of this plan’s approach to
                  maintenance management.

                  Highway maintenance has one of the largest and most active customer
                  bases of all the council services. The service is vital to the economy of
                  the County and is a significant component of the local environment.
                  Whilst the safety of highway users is of primary importance, the network
                  must serve its wider purpose and should meet the expectations of the
                                                                                                           Policy and Strategy




                  wider community. In the provision of a Best Value Service it is essential
                  that the views of users are taken on board and used to inform policy
                  and strategy.

                  Serviceability is one of the three core elements of this Plan’s approach
                  to maintenance management.

                  The LTP sets out the life cycle maintenance requirements of the
                  Principal Road network that represents an annual programme to
                  surface treat 12% of the network, resurface 4% and strengthen 2%.
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                  These are sustainability levels. The sustainability levels for the non-
                  principal network are assessed to be 8% surface treatment, 3%
                  resurfacing and 1.5% strengthening.
                  It is the strategy of this plan to focus available resources on the
                  elements of maintenance, which can achieve the best whole life value
                  from the network. Modern surfacing techniques, improved quality of
                  materials and workmanship and the use of partnership working, if
                  targeted effectively should produce long term savings in maintenance
                  frequencies. This should reduce the sustainability levels to that which is
                  achievable within the available resources.

                  Sustainability has been defined as "…meeting the needs of the
                  present without compromising the ability of future generations" and is
                  one of the three core elements of this plan’s approach to maintenance
                  management.

Strategic         3.5 Service Delivery Partners                                                6.13, 11.6,
Service                                                                                        13.8, 15.7,
Delivery                                                                                       16.3, 16.6,
Partnership       The delivery of highway maintenance is undertaken through a Strategic        16.11
                  Service Delivery Partnership between Owen Williams Consultants,
                  Herefordshire Jarvis Services and the Council. The Construction
                  Industry Task Force report "Rethinking Construction", July 1998 states
                  that

                  “Partnering involves two or more organisations working together
                  to improve performance through agreeing mutual objectives,
                  devising a way for resolving any disputes and committing
                  themselves to continuous improvement, measuring progress and
                  sharing the gains."

                  It is an aim of this plan to deliver Best Value in Highway Maintenance
                  through working in partnership.

Highway           3.6 Network Hierarchy                                                        8.3, 8.4,
Inventory                                                                                      8.5

                  The Authority maintains a detailed network inventory on its
                  Geographical Information System (GIS). The Inventory is regularly
                  updated and forms the foundation of the Maintenance Strategy.

                  The following network hierarchy is established.
                                                                                                             Policy and Strategy




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                  3.6.1 Carriageway Hierarchy

                         Hierarchy                Type of Road                Detailed Description
                        Description             General Description

                  Strategic Route               Principal “A” roads           Routes for fast moving long
                                                                              distance traffic with little
                  (previously referred to       between Primary
                                                                              frontage access or pedestrian
                  as a Principal Roads          Destination                   traffic.     Speed limits are
                  (Rural))                                                    usually in excess of 40mph
                                                                              and there are few junctions.
                                                                              Pedestrian       crossings     are
                                                                              either segregated or controlled
                                                                              and parked vehicles are
                                                                              generally prohibited.
                  Main Distributor              Major Urban Network           Routes between Strategic
                                                                              Routes and linking urban
                  (previously referred to       and Inter-Primary Links.
                                                                              centres to the strategic
                  as Principal Roads            Short – medium                network with limited frontage
                  (Urban) County                distance traffic (A and B     access. In urban areas speed
                  Distributor)                  Class).                       limits are usually 40mph or
                                                                              less, parking is restricted at
                                                                              peak times and there are
                                                                              positive       measures         for
                                                                              pedestrian safety.
                  Secondary Distributor         Classified road (B and C      In rural areas these roads link
                                                                              the larger villages and HGV
                  (previously referred to       class) and unclassified
                                                                              generators to the Strategic
                  as local distributor)         urban bus routes              and Main Distributor Network.
                                                carrying local traffic with   In built up areas these roads
                                                frontage access and           have 30mph speed limits and
                                                                              very high levels of pedestrian
                                                frequent junctions
                                                                              activity with some crossing
                                                                              facilities    including      zebra
                                                                              crossings. On street parking
                                                                              is      generally     unrestricted
                                                                              except for safety reasons.
                  Link Road (previously         Roads linking between         In rural areas these roads link
                                                                              the smaller villages to the
                  part of local distributor &   the Main and Secondary
                                                                              distributor roads. They are
                  Access Roads)                 Distributor Network with      capable of varying width and
                                                frontage access and           not always capable of carrying
                                                frequent junctions.           two-way traffic. In urban areas
                                                                              they      are    residential     or
                                                                              industrial        interconnecting
                                                                              roads with 30mph speed limits
                                                                              random                 pedestrian
                                                                              movements and uncontrolled
                                                                              parking
                  Local Access Road             Roads serving limited         In rural areas these roads
                                                                              serve small settlements and
                  (previously part of           numbers of properties
                                                                              provide access to individual
                  Access Roads)                 carrying only access          properties and land. They are
                                                traffic                       often unsuitable for HGV. In
                                                                              urban areas they are often
                                                                              residential loop roads or culs
                                                                              de sac.
                  Rural Access Lanes            Partially unmetalled
                                                roads serving
                                                occasional rural
                                                properties and providing
                                                                                                                               Policy and Strategy




                                                access to the
                                                countryside carrying
                                                only access traffic.




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                  3.6.2 Footway Hierarchy

                  Category Name                              Brief Description
                  Prestige Walking Zone                      Prestige Areas in towns and cities
                  (Previously referred to as main            with exceptionally high usage.
                  shopping areas)
                  Primary Walking Route (Previously          Busy urban shopping and business
                  referred to as Busy Shopping Area)         areas, and main pedestrian routes
                                                             linking interchanges between different
                                                             modes of transport, such as railways,
                                                             bus stops etc.
                  Secondary Walking Route (Previously        Medium usage routes through local
                  referred to as busy urban and other        areas feeding into primary routes,
                  urban areas)                               local shopping centres, large schools
                                                             and industrial centres etc.
                  Link Footway                               Linking local access footways through
                                                             urban areas and busy rural footways,
                                                             including other schools.
                  Local Access Footway                       Footways associated with low usage,
                  (Previously referred to as little used     short estate roads to the main routes
                  rural areas)                               and culs de sac.

                  3.6.3 Cycleway Hierarchy

                  Category       Description
                       A         Cycle lane forming part of the carriageway, commonly 1.5 metre
                                 strip adjacent to the nearside kerb.
                                 Cycle gaps at road closure point (exemptions for cycle access).
                       B         Cycle track, a route for cyclists not contiguous with the public
                                 footway or carriageway.
                                 Shared cycle/pedestrian paths, either segregated by a white line
                                 or other physical segregation, or un-segregated.
                       C         Cycle trails, leisure routes through open spaces. These are not
                                 necessarily the responsibility of the highway authority.

                  3.6.4 Public Rights Of Way Hierarchy

                  Category Name                 Brief Description
                  Recreation Routes             Promoted rural and Urban footpaths and bridleways
                                                often well used.
                  Public Footpaths              Urban and Rural rights of way registered as public
                                                footpaths.
                  Bridleways                    Urban and Rural rights of way registered as public
                                                Bridleways.
                  Byways open        to   all   Urban and Rural rights of way registered as Byways
                  traffic (BOATS)               open to all traffic (BOATS).

                  In order to take account of local circumstances that have an influence
                                                                                                                 Policy and Strategy




                  on maintenance needs this plan allows for the individual routes (other
                  than public rights of way) to have their status in the hierarchy upgraded
                  from that currently established in the network inventory, in accordance
                  with Section 4.1 of this plan.




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Plans



                  4 Processes
                  4.1 Overarching Processes
Highway           4.1.1 Network Hierarchy
Inventory.

                  The network hierarchy is established in Section 3.6 of this Plan. It is
                  stated that hierarchy should also take account of local circumstances.
                  Such circumstances may be either temporary or permanent.

                  Permanent alteration of a route's status within the network hierarchy
                  shall take place following the annual review (see Section 9 of this Plan).
                  Such alterations shall reflect changes in use or status of the highway in
                  accordance with the following functional factors:

                     1.   Access routes to sites of public importance
                     2.   Special environmental considerations
                     3.   Special traffic zones
                     4.   Winter service routes
                     5.   Vulnerable users or with special needs
                     6.   Lorry routes
                     7.   Public transport routes
                     8.   Cycle network

                  Temporary alteration of a route's status within the network hierarchy
                  shall take place for short periods (not longer than 18 months) and shall
                  be carried out at the discretion of the Area Manager. Such alterations
                  may be either positive or negative and shall take account of official road
                  closures, and temporary traffic diversions only. Wherever a part of the
                  network is to remain open to traffic then such temporary alteration in
                  network hierarchy shall not be negative. All temporary alterations in
                  network hierarchy shall be documented centrally.

                  4.1.2 Network Inspection                                                     9.1, 9.2,
                                                                                               9.4, 9.5,
                                                                                               9.6, 9.7,
                  The Network Inspection regime shall be subject to annual review (see         9.11, 9.12
                  Section 9). That regime shall have three constituent parts, these being:

                          •   Safety inspections

                          •   Service inspections

                          •   Structural condition surveys

                  All information from the network inspection regime, together with any
                  immediate or programmed action, including nil returns shall be
                  recorded. Such information shall, whenever systems are available, be
                  recorded in a GIS format so that it may be utilised together with other
                  relevant information in the review of the maintenance strategy, practices
                                                                                                            Processes




                  and the development of works programmes.

                  4.1.2.1 Safety Inspections

                  The frequency of inspections shall be:

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Plans


                  Feature      Category                       Frequency      Method
                  Roads        Strategic Route                1 month        Driven

                               Main Distributor               1 month        Driven

                               Secondary Distributor          1 month        Driven

                               Link Road                      3 months       Driven

                               Local Access                   1 year         Driven

                               Rural access Lanes             1 year         Driven/Walked

                  Footways     Prestige Area                  1 month        Walked

                               Primary Walking Route          1 month        Walked

                               Secondary Walking Route        3 months       Driven/Walked

                               Link Footway                   6 months       Walked

                               Local Access Footway           1 year         Driven/Walked

                  Cycleways    Part of carriageway            As for roads   Driven/Cycled

                               Remote from carriageway        6 months       Cycled/Walked

                               Cycle Trails                   1 year         Cycled/Walked

                  PROW         Recreational routes            6 months       Walked

                               Footpaths                      Based upon     Walked
                                                              Risk
                               Bridleways                     assessment     Walked

                               BOATS                          1 year         Driven/Walked


                  Driven inspections shall be undertaken by the passenger (with the
                  driver's assistance) from a moving vehicle. A lone inspector may
                  undertake walked and cycled inspections. Where a choice of inspection
                  method is available, the selection shall be made following a risk
                  assessment. That assessment shall take account of:

                     •   Current condition
                     •   Expected rate of deterioration and
                     •   Third party claims

                  Risk assessments shall be recorded and utilised as appropriate in
                  reviews of maintenance strategy and practices.
                                                                                                        Processes




                  The items for inspection shall be:




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Plans
                  Carriageway                       ♦ Surface defects
                                                    ♦ Edge defects
                                                    ♦ Surface skid resistance–visual
                                                      assessment
                  Footways and Cycleways            ♦ Surface defects
                                                    ♦ Kerbs and edge defects
                                                    ♦ Highway weeds causing slippery
                                                      surfaces or trips
                  Drainage                          ♦ Accumulation of water on the
                                                      carriageway, footway and
                                                      cycleway
                  Embankments and Cuttings          ♦ Risk of loose material falling to
                                                      injure users or damage facility
                  Landscaped Areas and Trees        ♦ Obstruction of visibility and
                  (including Hedges)                  signage
                                                    ♦ Hazardous trees and branches
                                                    ♦ Leaf fall causing slippery surfaces
                                                    ♦ Root growth causing surface
                                                      irregularity
                  Fences and Barriers               ♦ Integrity and location of safety
                                                      fencing for both vehicles and
                                                      pedestrians
                  Traffic Signs and Bollards        ♦ Identification of risk to users
                                                    ♦ Separation of potential traffic
                                                      conflicts
                                                    ♦ Route delineation in darkness and
                                                      bad weather
                  Road Markings and Studs           ♦ Route delineation in darkness and
                                                      bad weather
                                                    ♦ Potential for damage and injury if
                                                      loose
                                                    ♦ Traffic control
                  Traffic Signals, Pedestrian and   ♦ Segregation of potential traffic
                  Cycle Crossings                     conflicts
                                                    ♦ Key safety contributor for
                                                      vulnerable road users
                  Condition of Street Lighting /    ♦ Damaged or defective lighting
                  Illuminated Signs and Bollards      columns/illuminated signs and
                                                      bollards
                  Standards for Regulatory          ♦ Risk to users and adjoining
                  Functions                           property
                  Bridges                           ♦ Accident and other damage

                  The degree of deficiency shall be assessed upon the following criteria:

                  Degree of Deficiency

                  Category 1 defects                ♦ These require prompt attention i.e.
                                                      make safe at time of inspection if
                                                      practicable. Make a repair within
                                                                                                       Processes




                                                      24 hours. If necessary, make
                                                      more substantial repairs within 28
                                                      days.



                                                                                                        14
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Plans
                  Category 2 defects                 ♦ All other defects. These should be
                                                       prioritised and repaired within
                                                       planned programmes of work.
                                                       The time scale for which is
                                                       dependent upon a number of
                                                       influences.       However, repair
                                                       should be carried out as soon as
                                                       practicable.

                  Dependent upon the degree of deficiency, each identified defect shall
                  be assessed for action through either

                                 -   Reactive works
                                 -   Routine works
                                 -   Programmed works
                  The nature of response, for each element of the highway asset is
                  established in Section 4.2, 4.3 and 4.4 of the plan (Reactive, Routine,
                  Programmed).

                  4.1.2.2 Service Inspections

                  Service Inspections are included to target particular highway elements
                  to ensure that they meet requirements for serviceability. They fall into
                  two camps:

                             -   Network integrity
                             -   Regulatory inspections


                  4.1.2.2.1 Street Lighting, Illuminated Signs and Bollards

                  Cyclic Inspections                    Specified Frequencies – Every:
                  After dark patrolling                 10 working days (lone working)
                  Routine Lamp Changing
                  SOX/SON/MBF/All Night                 3 years
                  MCF (fluorescent)
                  Continuous                            1 year
                  All Night                             2 years
                  Basic electrical and structural       1 year
                  inspection
                  Cleaning                              1 year
                  Painting                              As required (following annual
                                                        inspection)
                  Electrical Testing                    6 years
                  Routine Structural Testing            3 years
                  Detailed Structural Testing           As required (following routine
                                                        structural test reports)

                  Degree of Deficiency
                                                                                                        Processes




                  Type                                  Response time
                  Emergencies                           1 to 2 hours
                  Lamps out or other minor faults       5 working days
                  MEB
                  ‘One-stop’ emergencies                Immediate

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Plans
                  Restoration of electrical supply      Specified priority sites 24 hours.
                  (MEB plc)                             All other sites – 15 working days
                  New services/transfers MEB plc        15 working days.


                  4.1.2.3 Network Integrity

                  Inspection of the Highway Network's Integrity shall be undertaken at the
                  time of Safety Inspection.

                  The items for inspection shall be as those detailed for Safety Inspection.

                  The degree of deficiency shall be as that detailed for Safety
                  Inspections.
                  Dependent upon the degree of deficiency, each identified defect shall
                  be assessed for action through either:
                                 -   Routine works or
                                 -   Programmed works
                  The nature of response for each element of the highway asset is
                  established in Section 4.3 and 4.4 of this Plan.
                  Highway Trees and Trees Adjoining the Highway
                  Detailed inspection of highway trees shall be carried out in accordance
                  with one of the following procedures:

                          1. In Hereford City and market towns, programmed inspection
                             will be carried out by a qualified tree surgeon,
                             Arborioculturalist of all highway trees; and

                          2. In all other areas, inspection of highway trees shall be
                             undertaken following a risk assessment to be carried out by
                             the Area Manager or his/her representative on an annual
                             basis. That assessment shall be based upon the findings of
                             the network safety inspections and the Authority's out of
                             hours response.
                  The items for inspection shall be all trees within and adjoining the
                  Highway on the specified routes.

                  An appropriately trained inspector shall ascertain the degree of
                  deficiency.
                  Dependent upon the degree of deficiency, each identified defect shall
                  be assessed for action through either:
                                 -   Reactive (Including Regulatory Functions)
                                 -   Routine or
                                 -   Programmed works
                  The nature of response for each element of the highway asset is
                  established in Section 4.2, 4.3 and 4.4 of this Plan.
                                                                                                          Processes




                  4.1.2.4 Regulatory Inspection - Highways Act 1980

                  Regulatory Inspection of the Highway Network shall be undertaken at
                  the time of Safety Inspection.

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Herefordshire's                                                                                    COP
Plans
                  The items for inspection shall be as those detailed for Safety Inspection.
                  The degree of deficiency shall be as that detailed for Safety
                  Inspections.
                  Dependant upon the degree of deficiency, each identified defect shall
                  be assessed for action through either:
                                 -   Reactive works
                                 -   Routine works or
                                 -   Programmed works
                  The nature of response for each element of the highway asset is
                  established in Section 4.2, 4.3 and 4.4 of this Plan.

                  4.1.2.5 Regulatory Inspection –
                  New Development - Section 38 Highways Act 1980

                  Inspection of those sites that are the subject of a Section 38 Adoption
                  Agreement shall typically take place at:

                      •   The commencement of works
                      •   At completion of formation levels
                      •   Prior to backfilling drainage
                      •   At completion of subase levels
                      •   At completion of basecourse levels
                      •   Prior to the commencement of the maintenance period
                      •   Prior to adoption and
                      •   On any occasion felt necessary by the inspector

                  The purpose of the inspection shall be to ensure that those areas of the
                  development that are to be adopted as Public Highway are being
                  constructed in accordance with the agreed Drawings and
                  Specifications.

                  New developments should be subject to a Maintenance Audit (see
                  Section 4.1.3). If the audit identifies an unusual maintenance
                  requirement, consideration shall be given to securing a commuted sum
                  from the developer for the cost of such requirements.

                  It should also be noted that where highway drainage is being
                  developed, consideration should be given by the developer to the
                  application of sustainable methods of drainage.

                  All construction defects identified shall be rectified at the developers
                  expense prior to the commencement of the maintenance period. All
                  further defects that come to light during the maintenance period shall be
                  rectified at the developers expense prior to adoption.
                                                                                                           Processes




                  4.1.2.6 Regulatory Inspection - New Roads and Street Works
                  Act (NRSWA)
                  The Authority has a duty to inspect public utilities’ street works at three
                  defined stages:
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Plans
                         1. During excavation.
                         2. Within six months of permanent reinstatement.
                         3. During the three months preceding the end of the guarantee
                            period, which is normally two, but three years in the case of
                            deep openings.

                  These three categories of inspection are carried out in accordance with
                  the NRSWA Code of Practice for inspection based on a random sample
                  of 10% of openings at each of the stage, making a total of 30% of an
                  Undertaker’s works.

                  The Authority reports both defective reinstatements and street works
                  sites to the relevant utilities and monitors that remedial measures are
                  correctly carried out.

                  4.1.2.7 Structural Condition Surveys

                  The frequency of inspection shall be:

                  Survey                  Category                Frequency
                  Scanner (TRACS)         Strategic Route         Annually

                                          Main Distributor        Biannually

                                          Secondary Distributor   Biannually – 100 % of
                                                                  B roads
                                                                  Biannually – 10% of C
                                                                  roads
                  Coarse Visual           Link Road               Biannually
                  Inspection (CVI)
                                          Local Access            25% per annum

                                          Rural Access Lanes      Not undertaken

                                          Footways                As current national
                                                                  guidance for Best
                                                                  Value Performance
                                                                  Indicators

                  Sideways-Force          Strategic Route         Triennially
                  Coefficient Routine
                  Investigation           Main Distributor        Not undertaken
                  (SCRIM). To assess
                  carriageway skid        Secondary Distributor   Not undertaken
                  resistance.
                                          Link Road               Not undertaken

                                          Local Access            Not undertaken

                                          Other Routes            Not undertaken
                                                                                                       Processes




                  National Road           All Routes              0.1% of the network
                  Maintenance                                     annually
                  Condition Survey
                  (NRMCS)


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Plans
                  Bridges                   All Routes                Biannually

                                            River Bridge Sub-         Biannually
                                            Structures

                  ‘Highway’ Culverts        All Routes                At least every 10
                                                                      Years

                  4.1.2.8 United Kingdom Pavement Management System
                  (UKPMS)

                  The items for inspection shall be as defined in the UKPMS.
                  The degree of deficiency shall be assessed upon the criteria defined in
                  the UKPMS.

                  4.1.2.9 Sideways-Force Coefficient Routine Investigation
                  (SCRIM)

                  The items for inspection shall be

                  Carriageway               Surface skid resistance

                  Initial investigation of a site is triggered when the degree of deficiency of
                  the mean summer SCRIM coefficient falls below the standard specified
                  below:

                  SCRIM Coefficient         Site Risk Definition
                          0.3               Dual carriageway – non event
                         0.35               Single carriageway – non event
                                            Dual carriageway – minor junction
                            0.4             Single carriageway - minor junction
                                            Major junction approach and across
                                            Gradient 5% to 10% over 50m – single
                                            Carriageway both ways, dual downhill only
                                            Bends – radius under 250m – limit over 40mph
                            0.45            Gradient over 10% over 50m – single
                                            Carriageway both ways, dual downhill only
                            0.5             Approach to roundabouts, signals, pedestrian
                                            and railway crossings
                                            Roundabouts
                            0.55            Bends – radius under 100m – limit over 40mph
                  all surveys at 50kph

                  Following structural condition surveys, dependent upon the degree of
                  deficiency, each identified site shall be assessed for action through

                                   -   Programmed works

                  The nature of response, for each element of the highway asset is
                  established in Section 4.4 of this Plan.
                                                                                                             Processes




                  4.1.3 Maintenance Audit                                                         8.8.


                  In order to ensure that the maintenance implications arising from
                  highway improvements are both optimised during the design process
                  and then clearly identified, thereby ensuring the future effectiveness of
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Plans
                  those improvement works, a maintenance audit process shall be
                  entered into for all significant improvement schemes.

                  The audit shall require a response in two areas:

                  1. Can the design be made more maintainable thereby reducing
                     the whole life cost of the improvement works?
                  2. What are the required maintenance standards to ensure the
                     continued effectiveness of the improvement works as per the
                     final design?

                  The results of the Maintenance Audit are to be communicated to the
                  Area Manager(s) for integration into the maintenance regime.




                                                                                                  Processes




                                                                                                   20
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Plans


                  4.2 Reactive
County Flood      4.2.1 General                                                                 10.1, 10.2,
Plan, Major                                                                                     14.2, 15.4,
Emergency                                                                                       9.2
Plan.             Within office hours reactive maintenance to the highway network shall
Highways Act
1980.
                  be managed by the Area Teams. In the case of bridges, street lighting
                  and public rights of way, services are co-ordinated centrally.

                  Plans indicating the Teams Areas and Contact details are Appended
                  (Appendix C).

                  During normal office hours the Street Care Line (01432 261800) can be
                  used to contact the service. Outside normal office hours (Core Office
                  Hours are 9:00am to 5:15pm Monday to Thursday; 9:00 to 4:45 Fridays)
                  the service operates an emergency contact system. This can be
                  accessed via the Herefordshire Council switchboard 01432 260000.
                  The emergency out of hours contact shall co-ordinate the reactive
                  maintenance response for their defined area of the county.

                  At all times, upon identifying the need (either by description or by
                  inspection) for a reactive response to a Category 1 defect the
                  responsible officer shall:

                  Instigate a response within 2 hours to render the site safe and
                  complete appropriate repairs or safety measures within 24 hours.

                  Wherever practicable, such measures shall take the form of a
                  permanent repair thereby avoiding the necessity to revisit the site in the
                  short term. However, this may not be achievable in all circumstances.
                  In such events a temporary make safe repair shall be considered, if this
                  is not achievable, traffic control measures, such as traffic lights or a
                  road closure, shall be put into place.

                  In the case of dangerous defects public utilities' street works or trenches
                  the responsible officer shall make the utility responsible aware by
                  logged telephone call of the nature of the inadequacy. The responsible
                  officer shall instigate measures to render the site safe if:

                  •   The identity of the utility responsible is unknown
                  •   Unable to contact the utility responsible
                  •   The utility cannot make the inadequacy safe within 2 hours
                  •   No telephone call is received from the undertaker within 2 hours of
                      the logged telephone call
                                                                                                              Reactive Maintenance




                  Health and Safety issues shall be addressed, as appropriate to the
                  scale of the works, by the use of either

                      •   Generic Health and Safety Plan, and if appropriate
                      •   The Site Specific Health and Safety Management pro-forma
                          (HND.097a)

                  In all cases consideration shall be paid to relevant GEM procedures
                  including OPSH20 Safeguarding Habitats and GEM procedure OPCH18
                  Chemicals purchase, issue, use and disposal, in devising and actioning
                  reactive measures.

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Plans
                  Typical reactive measures for each element of the highway asset are
                  described in Section 4.2.2 to 4.2.15 of this Plan. It may be the case that
                  an identified defect does not fall within any of the described types. In
                  such an event the responsible officer shall undertake those measures
                  he or she sees fit to render the defect safe in line with the above time
                  scale targets.

                  In any event, information concerning the measures taken, including no
                  action where necessary, shall be recorded, maintained and utilised as
                  appropriate in reviews of maintenance strategy and practices.

                  4.2.2 Carriageway

                  Potholes              - Having identified or been made aware of a
                                        carriageway pothole that represents an immediate
                                        or imminent hazard (category 1 defect) it shall be
                                        rectified as follows:
                  •   Strategic         - To the standard defined as Type A Repair in
                      Routes and        Drawing. No. NE075, or revision thereof in the
                      Main              Operational Standards Manual
                      Distributors
                  • Secondary            - To the standard defined as Type B Repair in
                      Distributors       Drawing. No. NE075
                      Link Road and
                      Local Access
                  • Rural Access         - To the standard defined as Type E (Emergency)
                      Lanes              Repair in Drawing. No. NE075
                  A Type E (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable, and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Edge damage           - Having identified or been made aware of
                                        carriageway edge damage that represents an
                                        immediate or imminent hazard (category 1 defect)
                                        it shall be rectified as follows:
                  •   Strategic         - To the standard as defined as Type D Repair in
                      Routes and        Drawing. No. NE091, or revision thereof in the
                      Main              Operational Standards Manual
                      Distributors
                  • Secondary            - To Standard as defined as Type F Repair on
                      Distributors,      Drawing. No. NE091
                      Link Road and
                      Local Access
                  • Rural Access - To standard as defined as Type G (Emergency)
                                                                                                           Reactive Maintenance




                      Lanes              Repair in Drawing. No. NE091.
                  A Type H (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Collapse              - Having identified or been made aware of a
                                        carriageway collapse that represents an
                                        immediate or imminent hazard (Category 1
                                        defect) the following measures shall take place:




                                                                                                                22
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Plans
                  •   All Routes        - Traffic control measures shall be put into place
                                        to guide vehicular and pedestrian traffic safely
                                        around the collapse. This may be by the use of
                                        Stop/Go boards, temporary traffic signals or an
                                        emergency road closure. A physical barrier shall
                                        be erected around the hazard.
                                        The means of permanent repair shall then be
                                        assessed by the Area Manager or his/her
                                        representative and actioned as soon as the Area
                                        Manager deems it appropriate to do so.

                  Kerb defects           - Having identified or been made aware of a kerb
                                         defect that represents an immediate or imminent
                                         hazard (category 1 defect) it shall be rectified as
                                         follows:
                  All Routes             -To the standard as defined as Type I Repair in
                                         Drawing. No. NE291, or revision thereof in the
                                         Operational Standards Manual
                  A Type J (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Drainage               - Having identified or been made aware of a
                  channels               drainage channel defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  • All Routes           - To the standard as defined as Type K Repair in
                                         Drawing. No. NE292, or revision thereof in the
                                         Operational Standards Manual
                  A Type L (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Inspection covers      - Having identified or been made aware of an
                                         inspection cover defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  • All Routes           - To the standard as defined as Type M Repair in
                                         Drawing. No. NE293, or revision thereof in the
                                         Operational Standards Manual
                  A Type N (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.
                                                                                                          Reactive Maintenance




                  Mud and other         - Having identified or been made aware of
                  deposits              deposition upon the carriageway that represents
                                        an immediate or imminent hazard (category 1
                                        defect) it shall be rectified as follows:
                  •   All Routes        - If appropriate traffic control measures shall be
                                        put into place to guide vehicular and pedestrian
                                        traffic safely around the deposit. This may be by
                                        the use of Stop/Go boards, temporary traffic
                                        signals or an emergency road closure. Where
                                        appropriate the Police shall be informed.



                                                                                                                23
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Plans
                                        Herefordshire Council shall remove the deposit as
                                        soon as is practicable. This operation shall be
                                        carried out in accordance with GEM procedure
                                        OP S7. Under Section 149 of the Highways Act
                                        1980 the Council, as the Highway Authority, may
                                        recover any expenses reasonably incurred from
                                        the person by whom it was deposited. The
                                        decision to recover costs shall be made by the
                                        Area Manager.

                  4.2.3 Footway

                  Footways surface - Having identified or been made aware of a
                  defects                footway surface defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  • All Routes or        - To the standard defined as Type O Repair in
                                         Drawing. No. NE294, or revision thereof in the
                                         Operational Standards Manual
                  • All Routes           - To the standard as defined as Type P Repair in
                                         Drawing. No. NE294, or revision thereof in the
                                         Operational Standards Manual
                  A Type Q (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Collapse              - Having identified or been made aware of a
                                        footway collapse that represents an immediate or
                                        imminent hazard (category 1 defect) the following
                                        measures shall take place:
                  •   All Routes        Traffic control measures shall be put into place to
                                        guide pedestrian traffic safely around the
                                        collapse.    This may be by the use of an
                                        emergency road closure. A physical barrier shall
                                        be erected around the hazard.
                                        The means of permanent repair shall then be
                                        assessed by the Area Manager or his/her
                                        representative and actioned as soon as the Area
                                        Manager deems it appropriate to do so.

                  Kerb defects           - Having identified or been made aware of a kerb
                                         defect that represents an immediate or imminent
                                         hazard (category 1 defect) it shall be rectified as
                                         follows:
                                                                                                          Reactive Maintenance




                  • All Routes           - To the standard as defined as Type I Repair in
                                         Drawing. No. NE291 or revision thereof in the
                                         Operational Standards Manual
                  A Type J (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Drainage              - Having identified or been made aware of a
                  channels              drainage channel defect that represents an
                                        immediate or imminent hazard (category 1 defect)
                                        it shall be rectified as follows:


                                                                                                                    24
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Herefordshire's                                                                                    COP
Plans
                  •   All Routes         - To the standard as defined as Type K Repair in
                                         Drawing. No. NE292 or revision thereof in the
                                         Operational Standards Manual
                  A Type L (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Inspection covers      - Having identified or been made aware of an
                                         inspection cover defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  All Routes             - To the standard as defined as Type M Repair in
                                         Drawing. No. NE293 or revision thereof in the
                                         Operational Standards Manual
                  A Type N (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Mud and other         - Having identified or been made aware of
                  deposits              deposition upon the footway that represents an
                                        immediate or imminent hazard (category 1 defect)
                                        it shall be rectified as follows:
                  All Routes            - If appropriate, traffic control measures shall be
                                        put into place to guide vehicular and pedestrian
                                        traffic safely around the deposit. This may be by
                                        the use of an emergency road closure.
                                        Herefordshire Council shall remove the deposit as
                                        soon as is practicable. This operation shall be
                                        carried out in accordance with GEM procedure
                                        OP S7. Under Section 149 of the Highways Act
                                        1980 the Council, as the Highway Authority, may
                                        recover any expenses reasonably incurred from
                                        the person by whom it was deposited. The
                                        decision to recover costs shall be made by the
                                        Area Manager.

                  4.2.4 Cycleway

                  Cycleway surface - Having identified or been made aware of a
                  defects                cycleway surface defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  • All Routes or        - To the standard defined as Type A Repair in
                                         Drawing. No. NE075, or revision thereof in the
                                                                                                           Reactive Maintenance



                                         Operational Standards Manual
                  • All Routes           - To the standard as defined as Type P Repair in
                                         Drawing. No. NE294, or revision thereof in the
                                         Operational Standards Manual
                  A Type E (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable, and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Collapse              - Having identified or been made aware of a
                                        cycleway collapse that represents an immediate
                                        or imminent hazard (category 1 defect) the
                                        following measures shall take place:

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                  •   All routes        Traffic control measures shall be put into place to
                                        guide pedestrian and cycle traffic safely around
                                        the collapse. This may be by the use of an
                                        emergency road closure. A physical barrier shall
                                        be erected around the hazard.
                                        The means of permanent repair shall then be
                                        assessed by the Area Manager or his/her
                                        representative and actioned as soon as the Area
                                        Manager deems it appropriate to do so.

                  Kerb defects           - Having identified or been made aware of a kerb
                                         defect that represents an immediate or imminent
                                         hazard (category 1 defect) it shall be rectified as
                                         follows:
                  • All routes           - To the standard as defined as Type I Repair in
                                         Drawing. No. NE291, or revision thereof in the
                                         Operational Standards Manual
                  A Type J (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Drainage               - Having identified or been made aware of a
                  channels               drainage channel defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  • All routes           - To the standard as defined as Type K Repair in
                                         Drawing. No. NE292, or revision thereof in the
                                         Operational Standards Manual
                  A Type L (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  Inspection covers      - Having identified or been made aware of an
                                         inspection cover defect that represents an
                                         immediate or imminent hazard (category 1 defect)
                                         it shall be rectified as follows:
                  • All routes           - To the standard as defined as Type M Repair in
                                         Drawing. No. NE293, or revision thereof in the
                                         Operational Standards Manual
                  A Type N (Emergency) Repair may be used as a temporary measure,
                  only if the specified materials are unavailable and provided that a repair
                  as detailed above is undertaken within the next five working days.

                  4.2.5 Public Rights of Way
                                                                                                          Reactive Maintenance




                  PROW surface           - Having identified or been made aware of a
                  defects                PROW surface defect that represents an
                                         immediate or imminent hazard (Priority 1 defect) it
                                         shall be rectified as follows:
                  • All Routes           - To an appropriate standard to the status of the
                                         highway but to no higher than bridleway status.
                                         This standard will be at the discretion of the
                                         Rights of Way Warden.
                  A temporary repair measure may be carried out, only if the specified
                  materials are unavailable, and provided that a repair as detailed above
                  is undertaken within the next five working days.

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                  Collapse              - Having identified or been made aware of a
                                        PROW collapse that represents an immediate or
                                        imminent hazard (priority 1 defect) the following
                                        measures shall take place:
                  •   All routes        Traffic control measures shall be put into place to
                                        guide pedestrian traffic safely around the
                                        collapse.    This may be by the use of an
                                        emergency road closure. A physical barrier shall
                                        be erected around the hazard.
                                        The means of permanent repair shall then be
                                        assessed by the PROW Team and actioned as
                                        soon as they deem it appropriate to do so.

                  Stiles and gates      - Having identified or been made aware of PROW
                                        stile or gate defect that represents an immediate
                                        or imminent hazard (priority 1 defect) it shall be
                                        rectified as follows:
                  • All routes          - To the standard as defined in Drawing. No.
                                        H/PROW 1000 series (may be subject to revision)
                                        in the Operational Standards Manual
                  A temporary repair measure may be carried out, only if the specified
                  materials are unavailable and provided that a repair as detailed above is
                  undertaken within the next five working days.

                  Footbridges and - Having identified or been made aware of a
                  bridleway bridges PROW footbridge defect that represents an
                                      immediate or imminent hazard (priority 1 defect) it
                                      shall be rectified as follows:
                  • All routes        Traffic control measures shall be put into place to
                                      guide pedestrian/equestrian traffic to an
                                      alternative route where one is available. This
                                      may be by the use of an emergency road closure.
                                      A physical barrier shall be erected around the
                                      hazard.
                  The means of permanent repair shall then be assessed by the PROW
                  Team and actioned as soon as they deem it appropriate to do so.

                  Deposits              - Having identified or been made aware of
                                        deposition upon a right of way that represents an
                                        immediate or imminent hazard (priority 1 defect) it
                                        shall be rectified as follows:
                  • All routes          - A legal and or physical barrier may be put in
                                        place and action initiated to have the deposit
                                        removed by the Authority or by those responsible
                                                                                                         Reactive Maintenance



                                        for the deposit using powers set out in sections
                                        149 and 150 of the Highways Act 1980.
                  A deposit may be removed by the authority immediately if it is
                  considered that there is a need to do so. Expenses involved in this may
                  be claimed from the person responsible for the deposit if applicable.
                  Powers for this action are set out in Sections 149 and 150 of the
                  Highways Act 1980.

Land Drainage     4.2.6 Highway Drainage
Act


                  Highway drainage      - Having identified or been made aware of a
                  defect causing        highway drainage defect that represents an
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                  internal flooding   immediate or imminent hazard (category 1 defect)
                  of property         it shall be rectified as follows:
                  • All routes        - If appropriate, traffic control measures shall be
                                      put into place to guide vehicular and pedestrian
                                      traffic safely around the flooding. This may be by
                                      the use of Stop/Go boards, temporary traffic
                                      signals or an emergency road closure.
                                      The means of immediate alleviation shall be
                                      assessed by the Area Manager, Land Drainage
                                      Engineer or their representatives and actioned as
                                      soon as practicable. This action shall be in
                                      accordance with the role and responsibilities as
                                      established by the Herefordshire County Flood
                                      Plan.

                                      The Area Manager or his/her representative
                                      following the flood event shall assess long-term
                                      alleviation measures. Such measures shall be
                                      considered for inclusion within future routine or
                                      programmed works. In some instances alleviation
                                      measures may require the action of other parties,
                                      all in line with responsibilities established by the
                                      Land Drainage Act.

                  Highway drainage    - Having identified or been made aware of a
                  defect causing      highway drainage defect that represents an
                  flooding of the     immediate or imminent hazard (category 1 defect)
                  highway and / or    it shall be rectified as follows:
                  adjoining land
                  • All routes        - Flood Boards shall be placed either side of the
                                      flood. If appropriate, traffic control measures shall
                                      be put into place to guide vehicular and
                                      pedestrian traffic safely around the flooding. This
                                      may be by the use of Stop/Go boards, temporary
                                      traffic signals or an emergency road closure.
                                      The means of immediate alleviation shall be
                                      assessed by the Area Manager, Land Drainage
                                      Engineer or his/her representative and actioned
                                      as soon as practicable. This action shall be in
                                      accordance with the duties and powers of the
                                      Highway Authority and role and responsibilities as
                                      established by the Herefordshire County Flood
                                      Plan.

                                      The Area Manager or his/her representative
                                                                                                         Reactive Maintenance




                                      following the flood event shall assess long-term
                                      alleviation measures. Such measures shall be
                                      considered for inclusion within future routine or
                                      programmed works. In some instances alleviation
                                      measures may require the action of other parties,
                                      all in line with responsibilities established by the
                                      Land Drainage Act and the use of the Authority's
                                      powers under the Highways Act 1980.

                  4.2.7 Embankment & Cutting

                  Landslip onto the - Having identified or been made aware of a
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Plans
                  highway           landslip onto the highway that represents an
                                    immediate or imminent hazard (category 1 defect)
                                    it shall be rectified as follows:
                  •   All routes    - Traffic control measures shall be put into place
                                    to guide vehicular and pedestrian traffic safely
                                    around the Landslip. This may be by the use of
                                    Stop/Go boards, temporary traffic signals or an
                                    emergency road closure.
                                    As soon as is practicable and in accordance with
                                    Section 150 of the Highways Act 1980.
                                    Herefordshire       Council    shall remove    the
                                    obstruction arising from the Landslip.

                                    The Area Manager or his/her representative
                                    following the Landslip shall assess long-term
                                    stabilisation measures. Such measures shall be
                                    considered for inclusion within future routine or
                                    programmed works. These measures may require
                                    the action of other parties and the use of the
                                    Authority's powers under the Highways Act 1980.

                  Landslip          - Having identified or been made aware of a
                  undermining the   landslip undermining the highway that represents
                  highway           an immediate or imminent hazard (category 1
                                    defect) it shall be rectified as follows:
                  •   All routes    - Traffic control measures shall be put into place
                                    to guide vehicular and pedestrian traffic safely
                                    around the area affected by the landslip. This
                                    may be by the use of an emergency road closure.
                                    A physical barrier shall be erected around the
                                    affected area.
                                    The Area Manager or his/her representative
                                    following the landslip shall assess long-term
                                    stabilisation measures. Such measures shall be
                                    considered for inclusion within future routine or
                                    programmed works. These measures may require
                                    the action of other parties and the use of the
                                    Authority's powers under the Highways Act 1980.

                  Fallen objects    - Having identified or been made aware of objects
                                    falling onto the highway that represents an
                                    immediate or imminent hazard (category 1 defect)
                                    the following measures shall take place:
                  •   All routes    As soon as is practicable and in accordance with
                                    Section 150 of the Highways Act 1980.
                                                                                                    Reactive Maintenance




                                    Herefordshire Council shall remove the fallen
                                    objects from the Highway.

                                    The Area Manager or his/her representative
                                    following the removal of the fallen objects shall
                                    assess long-term alleviation measures. Such
                                    measures shall be considered for inclusion within
                                    future routine or programmed works. These
                                    measures may require the action of other parties
                                    and the use of the Authority's powers under the
                                    Highways Act 1980.

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Plans
                  4.2.8 Landscaped Area & Trees

                  Fallen trees &   - Having confirmed that a tree represents an
                  unsafe trees     immediate or imminent hazard (category 1 defect)
                                   it shall be rectified as follows:
                  •   All routes   - Traffic control measures shall be put into place
                                   to guide vehicular and pedestrian traffic safely
                                   around the tree. This may be by the use of
                                   Stop/Go boards, temporary traffic signals or an
                                   emergency road closure.
                                   As soon as is practicable and in accordance with
                                   Section 150 of the Highways Act 1980.
                                   Herefordshire       Council    shall remove    the
                                   obstruction arising from the tree.

                                   The Area Manager or his/her representative shall
                                   assess measures needed to remove the cause of
                                   future risk. These measures may require the
                                   action of other parties and the use of the
                                   Authority's powers under Section 154 of the
                                   Highways Act 1980, including serving notices on
                                   owners of adjoining land.

                  Overhanging      - Having confirmed that vegetation represents an
                  vegetation and   immediate or imminent hazard (category 1 defect)
                  vegetation       it shall be rectified as follows:
                  obscuring
                  visibility
                  • All routes     - Traffic control measures shall be put into place
                                   to guide vehicular and pedestrian traffic safely
                                   around the vegetation. This may be by the use of
                                   Stop/Go boards, temporary traffic signals or an
                                   emergency road closure.
                                   As soon as is practicable. Herefordshire Council
                                   shall remove the vegetation.

                                   The Area Manager or his/her representative shall
                                   assess measures needed to remove the cause of
                                   future risk. These measures may require the
                                   action of other parties and the use of the
                                   Authority's powers under Section 154 of the
                                   Highways Act 1980, including serving notices on
                                   owners of adjoining land.

                  Noxious weeds    Having identified or been made aware of:
                                                                                                   Reactive Maintenance




                                   - Japanese Knotweed
                                   - Ragwort
                                   - Broad Leaf Dock
                                   - Curled Dock
                                   - Creeping Thistle or
                                   - Spear Thistle
                                   for which the Authority has a statutory
                                   responsibility to control under the Weeds Act
                                   1959 and the Wildlife and Countryside Act 1981, it
                                   shall be rectified as follows:
                  •   All routes   Herefordshire Council shall remove the weeds
                                   and dispose of in line with best practice (GEM).
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                                        The Area Manager or his/her representative shall
                                        assess measures needed to remove the cause of
                                        future risk. These measures may require the
                                        action of other parties.

                  4.2.9 Fences & Barriers

                  Safety barrier &      - Having identified or been made aware of a
                  pedestrian guard      safety barrier defect that represents an immediate
                  rail                  or imminent hazard (category 1 defect) it shall be
                                        rectified as follows:
                  •   All routes        The means of making safe shall be assessed by
                                        the Area Manager or his/her representative and
                                        actioned as soon as practicable.
                                        The Area Manager or his/her representative shall
                                        then assess long-term repair measures. Such
                                        measures shall be considered for inclusion within
                                        future routine or programmed works.

                  Visibility fencing    - Having confirmed a defect in visibility fencing
                                        that represents an immediate or imminent hazard
                                        (category 1 defect) it shall be rectified as follows:
                  •   All routes        The means of making safe shall be assessed by
                                        the Area Manager or his/her representative and
                                        actioned as soon as practicable.
                                        The Area Manager or his/her representative shall
                                        then assess long-term repair measures. Such
                                        measures shall be considered for inclusion within
                                        future routine or programmed works.

                  4.2.10 Traffic Signs and Bollards

                  Traffic signs         - Having identified or been made aware of a traffic
                                        sign defect that represents an immediate or
                                        imminent hazard (category 1 defect) it shall be
                                        rectified as follows:
                  •   All routes        The means of making safe shall be assessed by
                                        the Area Manager or his/her representative and
                                        actioned as soon as practicable.
                                        The Area Manager or his/her representative shall
                                        then assess long-term repair measures. Such
                                        measures shall be considered for inclusion within
                                        future routine or programmed works.

                  Illuminated traffic   - Having identified or been made aware of the
                                                                                                            Reactive Maintenance




                  signs and             fault situation that represents an electrical or
                  bollards              structural danger it shall be rectified as follows.
                  • All routes          The fault shall be passed to the Contractor as an
                                        emergency attendance when the contractor will
                                        make safe and repair fully where possible. Where
                                        a follow visit is required, the contractor will advise
                                        the client by means of the computer management
                                        system.

                                        Where the fault is an outage repair the contractor
                                        will effect repair within 5 working days and notify

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Plans
                                     details by means of the computer management
                                     system.

                                     All to comply with conditions within the Street
                                     Lighting Maintenance Contract.

                  4.2.11 Road Markings & Studs

                  Road markings      - Having identified or been made aware of a road
                                     marking defect that represents an immediate or
                                     imminent hazard (category 1 defect) it shall be
                                     rectified as follows:
                  •   All routes     - ‘No Road Marking’ signage shall be placed at
                                     the site. The remarking of ineffective road
                                     markings shall then be actioned as soon as
                                     practicable.
                                     The Area Manager or his/her representative shall
                                     then      assess      the  long-term  remarking
                                     requirements. These shall be considered for
                                     inclusion within future routine or programmed
                                     works.

                  Road studs         - Having identified or been made aware of
                                     missing road studs that represents an immediate
                                     or imminent hazard (category 1 defect) it shall be
                                     rectified as follows:
                  •   All routes     - ‘No Road Marking’ signage shall be placed at
                                     the site. The replacement of road studs shall then
                                     be actioned as soon as practicable.
                                     The Area Manager or his/her representative shall
                                     then     assess     the long-term    replacement
                                     requirements. These shall be considered for
                                     inclusion within future routine or programmed
                                     works.

                  4.2.12 Traffic Signals, Pedestrian and Cycle Crossings

                  Pedestrian and     - Having identified or been made aware of a traffic
                  Cycle crossings    signal, pedestrian or cycle crossing defect that
                                     represents an immediate or imminent hazard
                                     (category 1 defect) it shall be rectified as follows:
                  •   All routes     - Lights Out boards shall be placed at the site until
                                     such time as the Traffic Signals Officer can rectify
                                     the fault.
                                                                                                        Reactive Maintenance




                  4.2.13 Street Lighting

                  Street lighting    - Having identified or been made aware of the
                                     fault situation that represents an electrical or
                                     structural danger it shall be rectified as follows.
                  •   All routes     The fault shall be passed to the Contractor as an
                                     emergency attendance within 1 hour when the
                                     contractor will make safe and repair fully where
                                     possible within 2 hours. Where a follow visit is
                                     required, the contractor will advise the client by
                                     means of the computer management system.

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                                       Where the fault is an outage repair the contractor
                                       will effect repair within 5 working days and notify
                                       details by means of the computer management
                                       system.

                                       All to comply with conditions within the Street
                                       Lighting Maintenance Contract.

                  4.2.14 Bridges

                  Bridges              - Having identified or been made aware of a
                                       bridge defect that represents an immediate or
                                       imminent hazard (category 1 defect) it shall be
                                       rectified as follows:
                  •   All routes       The means of making safe shall be assessed by
                                       the      Bridgeworks     Engineer      or    his/her
                                       representative and actioned as soon as
                                       practicable.
                                       The      Bridgeworks      Engineer     or    his/her
                                       representative shall then assess long-term repair
                                       measures. Such measures shall be considered
                                       for inclusion within future routine or programmed
                                       works.

                  Graffiti             Graffiti that is racist or obscene shall be removed
                                       from highway structures as quickly as possible

Highways Act      4.2.15 Regulatory Functions                                                 10.4
1980. NRSWA

                  Highway Act 1980

                  In many instances of reactive maintenance, the Council’s powers under
                  the Highway Act 1980 have to be utilised to combat immediate or
                  imminent hazards (category 1 defects), where the duty for maintenance
                  or fault lies with others. In such instances, all in accordance with the
                  powers of the Highway Act 1980, costs incurred may be recovered.
                  Such action shall always be entered into where:

                  •   It is considered by the Area Manager that it is cost effective to
                      do so.
                  •   The offence is repeated or severe in nature.

                  In addition to this, measures may be required to remove the cause of
                  future risk. This measure may require the action of other parties and
                                                                                                         Reactive Maintenance




                  the use of the Authority's powers under the Highway Act 1980.

                  Road Traffic Regulation Act 1984 - Emergency Road Closure

                  The Council as the Highway Authority has the power under Section
                  14(3) of the Road traffic Regulation Act 1984 to close any part of the
                  public highway in the interests of safety.

External          4.2.16 User & Community Response                                            10.5
Communica-
tions Protocol
                  Having identified or been made aware of a defect that represents an

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Plans
                  immediate or imminent hazard (Category 1 defect), the responsible
                  officer shall firstly undertake the action necessary to rectify the defect.
                  Having ensured that effective action is underway, if, on the opinion of
                  the Area Manager or his/her representative, the events may lead to
                  significant local interest, then the

                  •   Local Council Member(s)
                  •   Cabinet Member (Highways and Transportation)
                  •   Local Parish Clerks

                  should be informed of events.

                  If, in the opinion of the Area Manager or his/her representative, the
                  events require publicity, then this shall be entered into, all in accordance
                  with the Authority's External Communications Protocol.

                  In any event, if the originator of the defect had requested feedback
                  upon the Council’s action this shall be done at the earliest practicable
                  opportunity.

                  4.2.17 Co-ordination of Standards                                              11.6


                  If, for reasons of necessity, and/or valid engineering reasoning, reactive
                  processes that differ from those contained within this plan have been
                  entered into, then a procedure note should be prepared, and submitted
                  to the Head of Service. Procedure notes should include for:

                  •   The actual process undertaken.
                  •   The time scale of response.
                  •   Reasoning.
                  •   Comment upon its success.

                  Such notes shall be considered at review, (see Section 9) for inclusion
                  in this plan.




                                                                                                            Reactive Maintenance




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                  4.3 Routine
Highways Act      4.3.1 General                                                              10.1, 10.2,
1980.                                                                                        15.4

                  Routine maintenance of the highway network shall be managed by Area
                  Teams. In the case of bridges, street lighting and Public Rights of Way,
                  services are co-ordinated centrally.

                  Plans indicating the Teams Areas and Contact details are Appended
                  (Appendix C).

                  Routine Maintenance is to be targeted at two areas.

                  Firstly, at meeting the maintenance need identified through highway
                  safety inspections, category two defects.

                  Secondly, at preventative maintenance, working ahead of highway
                  safety inspections to address defects while they are in their ‘infancy’.
                  This secondary role can only be tackled after having addressed all
                  identified safety inspection defects within a field of work.

                  Generally such defects (category two) shall be repaired during the next
                  available routine operations in an area. However, for certain highway
                  elements, the Authority has set targets for its response. These targets
                  aim to promote serviceability and sustainability in preventing defects
                  escalating into a problem before the next planned safety inspection.

                  Whenever possible measures taken shall be in the form of a permanent
                  repair. If temporary repairs are required to ensure public safety these
                  will be replaced by permanent repairs as soon as practicable.

                  The typical routine measures for each element of the highway asset are
                  described in Section 4.3.2 to 4.3.17 (carriageway to co-ordination of
                  standards).

                  Health and Safety issues shall be addressed, as appropriate to the
                  scale of the works, by the use of either

                     •   Generic Health and Safety Plan, and if appropriate
                     •   The Site Specific Health and Safety Management pro-forma
                         (HND.097a)

                  In all cases consideration shall be paid to relevant GEM procedures
                  including OPSH20 Safeguarding Habitats and GEM procedure
                                                                                                           Routine Maintenance




                  OPCH18 Chemicals purchase, issue, use and disposal in undertaking
                  routine works.

                  It may be the case that an identified defect does not fall within any of
                  the described types, in such an event the responsible officer shall
                  undertake the measures he or she sees fit to repair defects prior to it
                  deteriorating to become a hazard or in line with the appropriate time
                  scale target.




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Plans
                  Parish 'Lengthsman' Scheme

                  A number of Parish Councils have entered into an agreement to carry
                  out minor highway maintenance works to meet the requirements of both
                  county and the parish.

                  The routine highway maintenance tasks covered by the agreements are
                  as follows:

                  Tasks                   Minimum               Standard
                                          Frequency
                  1. Grass Cutting of     6 cuts per year       Max height immediately
                     amenity areas        (between April and    after cutting 50mm.
                                          October)
                  2. Hedge and fence      As necessary          Lop overgrown trees.
                     management                                 Cut back overgrown
                                                                hedges by footways.
                                                                Strim overgrowth along
                                                                PROW in urban areas.
                                                                Paint and repair fences
                  3. Drainage             As necessary and      Clear leaves and debris
                                          in liaison with the   from gully grid tops,
                                          Area Manager          drainage grips, entrance
                                                                and exits of highway
                                                                culverts.     Rod blocked
                                                                drains.
                  4. Minor storm debris   As necessary          Sweep and clear all
                     and litter                                 minor debris discharged
                                                                on to the highway after
                                                                storm(s).      Provide and
                                                                empty litterbins.
                  5. Non-illuminated      As necessary          Ensure legibility and
                     traffic signs                              visibility of traffic signs
                                                                including straightening,
                                                                cleaning traffic signs,
                                                                repainting         traditional
                                                                finger and mile posts and
                                                                removing          vegetation
                                                                obscuring traffic signs
                  6. Winter               As necessary          Treatment as necessary
                     maintenance                                utilising salt bins as
                                                                provided and stocked by
                                                                Herefordshire Council
                  7. Nominated task       As and when
                     specific minor       agreed by the Area
                                                                                                            Routine Maintenance




                     highway              Manager
                     maintenance item

                  The above routine maintenance tasks shall be undertaken in
                  accordance with the Conditions of the Agreement by the Parish Council.

                  In any event, information concerning the measures taken, including no
                  action where necessary, shall be recorded, monitored and utilised as
                  appropriate in reviews of maintenance strategy and practices.



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                  4.3.2 Carriageway

                  Potholes            - Routine pothole works shall be actioned as
                                      follows:
                  •   Strategic       - To the standard defined as Type A Repair in
                      Routes and      Drawing. No. NE075, or revision thereof in the
                      Main            Operational Standards Manual
                      Distributors
                  •   Secondary       - To the standard defined as Type B Repair in
                      Distributors    Drawing. No. NE075
                      Link Road and
                      Local Access
                  •   Rural Access    - To standard as defined as Type E (Emergency)
                      Lanes           Repair in Drawing. No. NE075.

                  Edge Damage         - Routine edge damage shall be actioned as
                                      follows:
                  •   Strategic       - To the standard as defined as Type D Repair in
                      Routes and      Drawing. No. NE091, or revision thereof in the
                      Main            Operational Standards Manual
                      Distributors
                  •   Secondary       - To Standard as defined as Type F Repair on
                      Distributors,   Drawing. No. NE091
                      Link Road and
                      Local Access
                  •   Rural Access    - To standard as defined as Type G (Emergency)
                      Lanes           Repair in Drawing. No. NE091.

                  Kerb defects        - Routine kerb defects shall be actioned as
                                      follows:
                  •   All Routes      - To the standard as defined as Type I Repair in
                                      Drawing. No. NE291, or revision thereof in the
                                      Operational Standards Manual

                  Drainage            - Routine drainage channel defects shall be
                  channels            actioned as follows:
                  • All Routes        - To the standard as defined as Type K Repair in
                                      Drawing. No. NE292, or revision thereof in the
                                      Operational Standards Manual

                  Inspection covers   - Routine inspection cover defects shall be
                                      actioned as follows:
                  •   All Routes      - If upon Highway Authority Apparatus. To the
                                      standard as defined as Type M Repair in
                                                                                                     Routine Maintenance




                                      Drawing. No. NE293, or revision thereof in the
                                      Operational Standards Manual

                                      - If upon the apparatus of the statutory
                                      undertakers the defect shall be referred to the
                                      undertaker either directly or via the NRSWA team.
                                      The request shall be made that a repair be
                                      actioned within 10 working days and in any case
                                      prior to the defect becoming an imminent hazard.

                  Mud and other       - Deposits that do not represent an immediate or
                  deposits            imminent hazard shall be actioned as follows:
                                                                                                       37
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Plans
                  •   All Routes      - Herefordshire Council notes that many
                                      construction and agricultural activities inevitably
                                      result in mud or other deposits being ‘tracked’
                                      onto the Highway. Such deposits can be tolerated
                                      provided that they do not present an immediate or
                                      imminent hazard to highway users and that a
                                      reasonable process is in place to manage the
                                      risks associated with such deposits. This may
                                      include for warning signage, but this in itself will
                                      not constitute a reasonable process. Where such
                                      deposition occurs, the Area Manager or his/her
                                      representative may approach those causing the
                                      deposition and insist that they comply with
                                      Section 149 of the Highways Act 1980. Where
                                      appropriate, the Police shall be advised. If, in the
                                      opinion of the Area Manager or his/her
                                      representative, reasonable measures have not
                                      been actioned to manage the risk, then the
                                      deposition shall be removed by Herefordshire
                                      Council as soon as practicable. This operation
                                      shall be carried out in accordance with GEM
                                      procedure OP S7. Any expenses reasonably
                                      incurred may then be recovered.

                  4.3.3 Footway

                  Footways surface - Routine footway surface defects shall be
                  defects          actioned as follows:
                  • All Routes or  - To the standard defined as Type O Repair in
                                   Drawing. No. NE294, or revision thereof in the
                                   Operational Standards Manual
                  • All Routes     - To the standard as defined as Type P Repair in
                                   Drawing. No. NE294, or revision thereof in the
                                   Operational Standards Manual

                  Kerb defects        - Routine kerb defects shall be actioned as
                                      follows:
                  •   All Routes      - To the standard as defined as Type I Repair in
                                      Drawing. No. NE291, or revision thereof in the
                                      Operational Standards Manual

                  Drainage            - Routine drainage channel defects shall be
                  channels            actioned as follows:
                  • All Routes        - To the standard as defined as Type K Repair in
                                      Drawing. No. NE292, or revision thereof in the
                                                                                                        Routine Maintenance




                                      Operational Standards Manual

                  Inspection covers   - Routine inspection cover defects shall be
                                      actioned as follows:




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Plans
                  •   All Routes      - If upon Highway Authority Apparatus, to the
                                      standard as defined as Type M Repair in
                                      Drawing. No. NE293, or revision thereof in the
                                      Operational Standards Manual

                                      - If upon the apparatus of the statutory
                                      undertakers the defect shall be referred to the
                                      undertaker either directly or via the Area team.
                                      The request shall be made that a repair be
                                      actioned within 10 working days and in any case
                                      prior to the defect becoming an imminent hazard.

                  Mud and other       - Deposits that do not represent an immediate or
                  deposits            imminent hazard shall be actioned as follows:
                  All Routes          See Carriageway Standards

                  4.3.4 Cycleway

                  Tarmacadamed     - Routine cycleway surface defects shall be
                  cycleway surface actioned as follows:
                  defects
                  • All routes     - To the standard defined as Type O Repair in
                                   Drawing. No. NE294, or revision thereof in the
                                   Operational Standards Manual

                  Rigid (paved)       - Routine cycleway surface defects shall be
                  cycleway surface    actioned as follows:
                  defects
                  • All routes        - To the standard as defined as Type P Repair in
                                      Drawing. No. NE294, or revision thereof in the
                                      Operational Standards Manual

                  Kerb defects        - Routine kerb defects shall be actioned as
                                      follows:
                  •   All routes      - To the standard as defined as Type I Repair in
                                      Drawing. No. NE291, or revision thereof in the
                                      Operational Standards Manual

                  Drainage            - Routine drainage channel defects shall be
                  channels            actioned as follows:
                  • All routes        - To the standard as defined as Type K Repair in
                                      Drawing. No. NE292, or revision thereof in the
                                      Operational Standards Manual

                  Inspection covers   - Routine Inspection cover defects shall be
                                                                                                    Routine Maintenance




                                      actioned as follows:




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Plans
                  •   All routes      - If upon Highway Authority Apparatus, to the
                                      standard as defined as Type M Repair in
                                      Drawing. No. NE293, or revision thereof in the
                                      Operational Standards Manual

                                      - If upon the apparatus of the statutory
                                      undertakers the defect shall be referred to the
                                      undertaker either directly or via the Area team.
                                      The request shall be made that a repair be
                                      actioned prior to the defect becoming an imminent
                                      hazard.

                  Mud and other       - Deposits that do not represent an immediate or
                  deposits            imminent hazard shall be actioned as follows:
                  • All routes        See Carriageway Standards

                  4.3.5 Public Rights of Way

                  PROW surface        - Routine (priority 2 and 3) surface defects shall
                  defects             be rectified as follows:
                  • All Routes        - To the standard deemed satisfactory by the
                                      inspecting officer having regard to the status and
                                      usage of the right of way.

                  Collapse            - Non hazardous collapses (priority 2) shall be
                                      rectified as follows:
                  •   All routes      - To the standard deemed satisfactory by the
                                      inspecting officer having regard to the status and
                                      usage of the right of way.

                  Stiles and gates    - Routine stile and gate defects (priority 2) shall
                                      be rectified as follows:
                  •   All routes      - Stiles and gates are the property of the relevant
                                      landowner and maintenance of the furniture rests
                                      with them. The standards for stiles and gates are
                                      set out in BS 5709.

                  Footbridges and - Routine footbridge and bridleway bridge defects
                  bridleway bridges shall be rectified as follows:
                  • All routes      - Depending on the type and span length of the
                                    bridge, bridges will be maintained either by the
                                    rights of way team or the bridge engineer. The
                                    repairs will be at the discretion of the inspecting
                                    officer and for standard wooden bridges follow the
                                    standards and designs set out in drawing series
                                                                                                       Routine Maintenance




                                    H/PROW 1000 series.

                  Deposits            - Routine deposits which are the responsibility of
                                      the landowner will be cleared following Section
                                      149 of the Highways Act to the standard set by
                                      the inspecting officer. Other deposits will be
                                      cleared by the Authority to the standards set by
                                      the inspecting officer.
                  •   All routes      As above



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Plans
Land Drainage     4.3.6 Highway Drainage
Act


                  Road gullies       - The routine cleansing of road gullies shall be
                                     actioned as follows:
                  •   All routes     - It is the aim of this Plan to routinely cleanse all
                                     road gullies annually with additional cleaning
                                     being carried out on a routine basis in those areas
                                     identified by safety inspections as being
                                     susceptible to risk of flooding either from
                                     topographical factors outside the highway or from
                                     frequent silting of systems.

                                     The Specification of these actions is given in the
                                     Operational Standards Manual.

                  Manholes &         - The routine cleansing of manhole & catchpits
                  catchpits          shall be actioned as follows:
                  • All routes       - It is the aim of this plan to routinely cleanse all
                                     highway drainage manholes and catchpits
                                     annually with additional cleansing being carried
                                     out on a routine basis in those areas identified by
                                     safety inspections as being susceptible to risk of
                                     flooding either from topographical factors outside
                                     the highway or from frequent silting of systems.

                                     The Specification of these actions is given in the
                                     Operational Standards Manual.

                  Pipes & culverts   - The routine cleaning of highway drainage pipes
                                     and culverts shall be actioned as follows:
                  •   All routes     - It is the aim of this plan to routinely cleanse all
                                     highway drainage pipes and culvert when
                                     required but at not more than ten years intervals.
                                     The requirement to cleanse a pipe or culvert shall
                                     be established at the time of routine cleansing of
                                     road gullies, manholes and catchpits. Additional
                                     cleansing may be carried out on a reactive basis
                                     in those areas identified by safety inspections as
                                     being susceptible to risk of flooding either from
                                     topographical function outside the highway or
                                     from frequent silting of systems.

                                     The specification of this activity is appended given
                                     in the Operational Standards Manual.
                                                                                                        Routine Maintenance




                  Roadside grips     - The routine maintenance of roadside grips shall
                                     be actioned as follows:
                  •   All routes     - Roadside grips shall be cleared of vegetation
                                     and dug out on a regular basis. We aim to do this
                                     no less than biannually. Additional work may be
                                     carried out on a reactive basis, in accordance with
                                     the findings of safety inspections.

                  Roadside ditches   - The routine maintenance of roadside ditches
                                     shall be actioned as follows:


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Plans
                  •   All routes      - In most cases the responsibility for maintenance
                                      of ditches rests with the adjoining landowner. The
                                      Highway Authority has powers under Section 100
                                      of the Highway Act 1980, to scour, cleanse and
                                      keep open all drains (including ditches) on or
                                      adjacent to the highway for the purpose of
                                      draining the highway. The exercise of these
                                      powers does not release the adjoining owners of
                                      their responsibilities and there is no legal
                                      compulsion for the Authority to undertake such
                                      work. It is a benefit to the sustainability of the
                                      highway that routine ditches cleansing takes
                                      place.    As such, when resources allow, the
                                      Authority shall undertake to cleanse roadside
                                      ditches on a routine basis utilising either mini
                                      digger, rotary ditching equipment or manual
                                      clearance. Additional clearance may be carried
                                      out on a reactive basis in accordance with the
                                      findings of safety inspections.

                  4.3.7 Embankment & Cutting

                  Works to Embankments & Cuttings are currently undertaken by

                  •   Reactive Works or
                  •   As part of larger Programmed Works


                  4.3.8 Landscaped Area & Trees

                  Highway verges      - The routine maintenance of highway verges is
                  (grass cutting)     managed by the Parks and Countryside Service
                                      and shall be actioned as follows:
                  •   All routes      Rural verges are normally cut one swathe wide
                                      (approx. 1m) twice a year (normally May and
                                      August). Additional cutting (and spraying if
                                      suitable) is carried out for safety at visibility splays
                                      and bends.

                                      Identified Roadside Nature Reserves remain
                                      uncut by the Council and are managed by the
                                      Herefordshire Nature Trust.

                                      In urban areas grass is cut to higher frequencies
                                      for amenity purposes as from time to time agreed
                                                                                                            Routine Maintenance




                                      by the Council. We aim to maintain the height at
                                      no more than 50 mm. Contributions are made to
                                      the Town and Parish Councils to allow them to
                                      undertake this function in addition to and at a
                                      higher frequency than the Highway Authority.

                  Hedges &            - The routine maintenance of hedges and
                  roadside trees      roadside trees shall be actioned as follows:
                  • All routes        In most circumstances the adjoining landowner
                                      maintains hedges alongside the highway and
                                      trees in the hedgeline.

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Plans
                                   The Area Manager or his/her representative may
                                   use the Authority's powers under Section 154 of
                                   the Highways Act 1980 to ensure that hedges and
                                   roadside trees do not present a hazard to the
                                   Highway user.

                                   In addition to this, the Parks & Countryside
                                   Service do undertake works to Council owned
                                   trees including many that are sited within and
                                   adjoining the public highway.

                                   Such action shall take account of the Wildlife and
                                   Countryside Act 1981, in avoiding the cutting of
                                   hedges and trees between April and August
                                   (inclusive), unless the safety issue is paramount.

                                   Hedge trimmings should be removed as required
                                   by Section 149 of the Highways Act 1980 (see
                                   4.3.2 Mud and Other Deposits)

                  Highway trees    - The routine maintenance of highway trees shall
                                   be actioned as follows:
                  •   All routes   The Area Manager or his/her representative shall
                                   arrange for those works considered necessary to
                                   minimise the risk of highway trees becoming a
                                   hazard to the highway user. In urban areas this
                                   responsibility is also delegated to the Parks &
                                   Countryside Service, who will assess the need for
                                   action based on the policy statement on the
                                   Felling of Amenity Trees adopted by the Council
                                   in 2002.

                  Highway Weeds    - The routine maintenance of highway weeds
                                   shall be actioned as follows:
                  •   All routes   Sites affected by highway weeds shall be collated
                                   and treatment ordered in batches (see
                                   Operational Standards Manual, for current
                                   standards). Wherever possible these batches of
                                   treatment shall be ‘contained’ within individual
                                   safety inspection zones or on a specific route.
                                   The processing of each batch shall be in line with
                                   the available resources and shall normally take
                                   place at a frequency attuned to the growth cycle
                                   of those weeds typically encountered.
                                                                                                   Routine Maintenance




                                   The Treatment and disposal of weeds shall be in
                                   line with best practice (GEM).

                  Noxious Weeds    Having identified or been made aware of:
                                   - Japanese Knotweed
                                   - Ragwort
                                   - Broad Leaf Dock
                                   - Curled Dock
                                   - Creeping Thistle or
                                   - Spear Thistle
                                   for which the Authority has a statutory
                                   responsibility to control under the Weeds Act
                                                                                                              43
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Plans
                                       1959 and the Wildlife and Countryside Act 1981, it
                                       shall be rectified as follows:
                  •   All routes       Herefordshire Council shall treat the weeds and
                                       dispose of in line with best practice (GEM).

                                       The Area Manager or his/her representative shall
                                       assess measures needed to remove the cause of
                                       future risk. These measures may require the
                                       action of other parties.

                  4.3.9 Fences & Barriers

                  Works to Fences & Barriers are currently undertaken by either

                  •   Reactive Works
                  •   Other Routine Works (trimming of vegetation) or
                  •   Programmed Works

                  4.3.10 Traffic Signs & Bollards

                  Traffic signs        - The routine maintenance of traffic signs shall be
                                       actioned as follows:
                  •   All routes       Traffic sign defects of a non-hazardous nature
                                       shall be collated and replacement or repair works
                                       ordered in batches. Wherever possible these
                                       batches of works shall be ‘contained’ within
                                       individual safety inspection zones or on a specific
                                       route. The processing of each batch shall be in
                                       line with the available resources and shall
                                       normally take place at a frequency not less than
                                       quarterly.

                  4.3.11 Road Markings & Studs

                  Road markings        - The routine maintenance of road markings shall
                                       be actioned as follows:
                  •   All routes       Road marking defects of a non-hazardous nature
                                       shall be collated and replacement or repair works
                                       ordered in batches (see Operational Standards
                                       Manual for current standards). Wherever possible
                                       these batches of works shall be ‘contained’ within
                                       individual safety inspection zones or on a specific
                                       route. The processing of each batch shall be in
                                       line with the available resources and shall
                                                                                                        Routine Maintenance




                                       normally take place at a frequency not less than
                                       quarterly.

                  Road studs           - The routine maintenance of Road Studs shall be
                                       actioned as follows:
                  •   All routes       Road stud defects of a non-hazardous nature
                                       shall be collated and replacement or repair works
                                       ordered in batches (see Operational Standards
                                       Manual for current standards).         Wherever
                                       possible these batches of works shall be
                                       ‘contained’ within individual safety inspection
                                       zones or on a specific route. The processing of

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Plans
                                         each batch shall be in line with the available
                                         resources and shall normally take place at a
                                         frequency not less than quarterly.

                  4.3.12 Traffic Signals, Pedestrian and Cycle Crossings

                  Works to traffic signals, pedestrian and cycle crossings are currently
                  undertaken by either

                  •   Reactive Works
                  •   In the course of improvement schemes
                  •   As part of larger Programmed Works


                  4.3.13 Street Lighting, Illuminated Traffic Signs and Bollards

                  Routine works to street lighting, illuminated traffic signs and bollards are
                  all to comply with the conditions and specification set out within the
                  Street Lighting Service Delivery Agreement.

                  4.3.14 Bridges

                  Structural Maintenance Work

                  Structural maintenance work that, if deferred, would lead to rapidly
                  escalating costs or risk to public safety will be given high priority and
                  carried out within the year.

                  Remaining structural maintenance will be carried out when financial
                  and/or staff resources permit. Routine maintenance such as painting of
                  metal structures will be planned on a periodic basis.

                  Graffiti on Highway Structures

                  Anti-graffiti coatings will be applied to subways that have suitable
                  surfaces to make the subsequent removal of graffiti less difficult. Graffiti
                  will then be cleaned on a regular basis but racist or obscene graffiti on
                  all structures will be removed as quickly as possible.

                  Materials will also be supplied at the request of accredited voluntary
                  bodies for more frequent cleaning or alternatively for the periodic over-
                  painting of graffiti including the painting of decorative murals.
                                                                                                            Routine Maintenance




Highways Act      4.3.15 Regulatory Functions                                                    10.4
1980, NRSWA

                  Highways Act 1980

                  The Council as the Highway Authority has the power to enter into
                  agreement upon or licence a number of activities upon the public
                  highway. These include:

                           New Development                          Section 38
                           Stopping up order                        Section 116
                           Permit for placing skip                  Section 139
                           Licence to cultivate                     Section 142

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Herefordshire's                                                                                   COP
Plans
                           Erection of scaffold                    Section 169
                           Licence for construction                Section 177
                           Placing of overhead apparatus           Section 178
                           Street works licence                    Section 181
                           Control of temporary deposits           Section 171
                           (for example A boards)

                  Application forms and conditions are available from the Area Manager
                  upon request.

                  Road Traffic Regulation Act 1984

                  The Council as the Highway Authority has the power to instigate
                  Temporary traffic control measures. These include:

                  Temporary Road Closure or
                  Traffic Restriction                          -       Section 14 (1)
                  Temporary Road Closure Special Event         -       Section 16 (a)
                  Temporary Speed Restriction Order            -       Section 14(1)

                  Application forms and conditions are available from the Area Manager
                  upon request.

                  New Roads and Streetworks Act 1991

                  The Authority has a duty under NRSWA 1991 to co-ordinate their own
                  and public utilities’ street works. It holds quarterly co-ordination
                  meetings during which information is exchanged with utilities and the
                  timing of major projects is discussed.

External          4.3.16 User & Community Response                                             10.5
Communica-
tions Protocol
                  The Area Manager shall at the start of each financial year inform
                  Council Members and local Parish Council Clerks of the expected cycle
                  for routine works.

                  If in the opinion of the Area Manager or his/her representative individual
                  elements of work require publicity, then this shall be entered into in
                  accordance with the External Communications Protocol.

                  4.3.17 Co-ordination of Standards                                            11.6


                  If, for reasons of necessity and/or valid engineering reasoning, routine
                  processes have been entered into that differ from those contained
                  within this Plan, then a procedure note should be prepared, and
                  submitted to the Head of Service. Procedure notes should include for:
                                                                                                          Routine Maintenance




                  •   The actual process undertaken.
                  •   The time scale of response.
                  •   Reasoning.
                  •   Comment upon its success.

                  Such notes shall be considered at review (see Section 9) for inclusion in
                  this plan.



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Plans


                  4.4 Programmed
Local             4.4.1 General                                                               9.9,9.10,
Transport                                                                                     10.1, 10.2,
Plan,                                                                                         12.2, 12.3,
Highways Act      Programmed Maintenance to the highway network shall be managed by           12.4, 12.6,
1980.                                                                                         12.7, 12.8,
                  the Area Teams, except in the case of bridges, street lighting and Public   15.4, 9.8,
                  Rights of Way, which are delivered by separate teams.                       9.11, 10.3,


                  Plans indicating the Teams Areas and Contact details are Appended
                  (Appendix C).

                  Programmed Maintenance is targeted at all works of a scale beyond
                  that achievable through routine means, thereby promoting the
                  serviceability and sustainability of the highway network.

                  It is the aim of the service to establish with our partners a five-year
                  programme of works, for each of the highway elements. This shall be
                  established on a need basis, with priorities within that programme
                  having been established upon the criteria of

                     •   Safety
                     •   Serviceability
                     •   Sustainability
                     •   Community Effect

                  with the timing of that programme being established using resource
                  levels currently predicted.

                  The Programme takes the form of a joined-up programme (JUP) which
                  is a Gantt chart developed with our service delivery partners with key
                  delivery dates clearly shown.

                  Health and Safety issues shall be addressed, as appropriate to the
                  scale of the works and the requirements of the Construction (Design
                  and Management) Regulations 1994, by the development of either

                     •   A Health and Safety Plan, or
                     •   The Site Specific Health and Safety Management pro-forma
                         (HND.097a)

                  In all cases consideration shall be paid to GEM procedure OPSH20
                                                                                                            Programmed Maintenance


                  Safeguarding Habitats and GEM procedure OPCH18 Chemicals
                  Purchase, Issue, Use and Disposal in Undertaking Programmed Works.
                  The site specific Environmental Management Issues shall be identified
                  and addressed by the use of either

                     •   An Environmental Impact Assessment process, or
                     •   The Site Specific Environmental Management pro-forma
                         (HND.097b)

                  In any event works, shall be permanent and will, wherever practicable,
                  adopt a holistic approach to management of the highway network.

                  Total package thinking promotes the inclusion of works upon all
                  elements of the highway assets within a site when undertaking
                  programmed works. This allows the inclusion of works that have the
                                                                                                               47
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Herefordshire's                                                                                 COP
Plans
                  potential to add community value at minimum cost, for example by the
                  inclusion of dropped kerbs to assist disabled people, modification of
                  unclear signage or road markings. The scope for inclusion for such
                  works within each scheme will depend upon the key aims of the
                  scheme and available resources. The potential to include such works
                  shall be considered for all programmed schemes.

                  In any event, information concerning the measures taken, including no
                  action where necessary, shall be recorded, monitored and utilised as
                  appropriate in reviews of maintenance strategy and practices.

                  4.4.2 Carriageway

                  The output of UKPMS shall form the foundation for the carriageway
                  works programme. Prioritisation within UKPMS being by the Economic
                  Policy method. This approach will determine where treatment should
                  most effectively be applied to prevent or minimise further deterioration
                  from consideration of cost parameters including maintenance work
                  costs, routine maintenance costs, delay costs and accident cost. This
                  approach should meet the safety, serviceability and sustainability
                  criteria for the prioritisation of programmed works.

                  Whilst the output from UKPMS should meet the overall needs of the
                  community, it is technically based (highway condition surveys) and does
                  not take direct account of community effects.

                  Community effect will be taken account of by moving schemes, as
                  identified through UKPMS, forward in the programme of work normally
                  by a year with the equivalent value of works being put back a year for
                  the following reasons:

                  -   The route is the subject of community concern that cannot be
                      addressed by routine or reactive works.

                  -   The route is the subject of repeated Class 1 defects as identified
                      through safety inspection.

                  -   The route is identified as an Accident Cluster site, the cause of
                      which is attributed to deficiencies in the carriageway condition.

                  -   The route is part of an identified Safer Route to School project.
                                                                                                        Programmed Maintenance


                  -   The route is an access route to a site of public importance.

                  This movement within the programme of works may be considered by
                  the Area Managers and shall be subject to the approval of the Head of
                  Service.

                  4.4.3 Footway

                  The output of UKPMS shall form the foundation for the footway works
                  programme. Prioritisation within UKPMS being by the Economic Policy
                  Method. This approach will determine where treatment should most
                  effectively be applied to prevent or minimise further deterioration from
                  consideration of cost parameters including maintenance work costs,
                  routine maintenance costs, delay costs and accident cost. This
                  approach should meet the safety, serviceability and sustainability
                                                                                                                  48
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Herefordshire's                                                                                   COP
Plans
                  criteria for the prioritisation of programmed works.

                  Whilst the output from UKPMS should meet the overall needs of the
                  community, it is technically based (highway condition surveys) and does
                  not take direct account of community effects.

                  Community effect will be taken account of by moving schemes, as
                  identified through UKPMS, forward in the programme of work normally
                  by a year with the equivalent value of works being put back a year for
                  the following reasons:

                  -   The Site is the subject of community concern that cannot be
                      addressed by routine or reactive works.

                  -   The Site is the subject of repeated Class 1 defects as identified
                      through safety inspection.

                  -   The Site is identified as the repeated cause of Third Party Claims,
                      which are attributed to deficiencies in the footway condition.

                  -   The Site is part of an identified Safer Route to School project.

                  -   The Site is an access route to a site of public importance.

                  This movement within the programme of works may be considered by
                  the Area Managers and shall be subject to the approval of the Head of
                  Service.

                  4.4.4 Cycleway

                  The output of UKPMS shall form the foundation for the cycleway works
                  programme. Prioritisation within UKPMS being by the Economic Policy
                  Method. This approach will determine where treatment should most
                  effectively be applied to prevent or minimise further deterioration from
                  consideration of cost parameters including maintenance work costs,
                  routine maintenance costs, delay costs and accident cost. This
                  approach should meet the safety, serviceability and sustainability
                  criteria for the prioritisation of programmed works.

                  Whilst the output from UKPMS should meet the overall needs of the
                  community, it is technically based (highway condition surveys) and does
                  not take direct account of community effects.
                                                                                                          Programmed Maintenance


                  Community effect will be taken account of by moving schemes, as
                  identified through UKPMS, forward in the programme of work normally
                  by a year with the equivalent value of works being put back a year for
                  the following reasons:

                  -   The route is the subject of community concern that cannot be
                      addressed by routine or reactive works.

                  -   The route is the subject of repeated Class 1 defects as identified
                      through safety inspection.

                  -   The route is identified as an Accident Cluster site, the case of which
                      is attributed to deficiencies in the cycleway condition.

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                  -   The Site is identified as the repeated cause of Third Party Claims,
                      which are attributed to deficiencies in the cycleway condition.

                  -   The route is part of an identified Safer Route to School project.

                  -   The route is an access route to a site of public importance.

                  This movement within the programme of works may be considered by
                  the Area Managers and shall be subject to the approval of the Head of
                  Highways and Transportation.

                  4.4.5 Public Rights of Way

                  Works to alleviate public rights of way problems that cannot be
                  undertaken by either:

                  •   Reactive Works
                  •   Routine Works
                  •   As part of other Programmed Works

                  shall be prioritised on a cost/benefit basis to be set out as part of the
                  Public Rights of Way Strategy.

Land Drainage     4.4.6 Highway Drainage
Act

                  Works to alleviate highway drainage problems that cannot be
                  undertaken by either:

                  •   Reactive Works
                  •   Routine Works
                  •   As part of other Programmed Works

                  shall be prioritised on a cost/benefit basis utilising the Prioritisation
                  Criteria for Highway Drainage, Flood Alleviation and Land Drainage
                  Schemes procedure.

                  Movement within the programme of works may be considered by the
                  Area Managers and shall be subject to the approval of the Head of
                  Service.

                  It should also be noted that where highway drainage is being
                  developed, consideration should be given to the application of
                                                                                                         Programmed Maintenance


                  sustainable methods of drainage.

                  4.4.7 Embankment & Cutting

                  Works to embankments & cuttings are currently undertaken by

                  •   Reactive Works or
                  •   As part of other Programmed Works

                  4.4.8 Landscaped Area & Trees

                  Works to landscaped area & trees are currently undertaken by

                  •   Reactive Works

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                  •   Routine Works or
                  •   As part of other programmed works

                  4.4.9 Fences & Barriers

                  Works to rectify problems with safety fences & barriers that cannot be
                  undertaken by either

                  •   Reactive Works
                  •   As part of other Programmed Works

                  shall be put forward for inclusion within the programme of works during
                  the next financial year.

                  Movement within the programme of works may be considered by the
                  Area Managers and shall be subject to the approval of the Head of
                  Service.

                  4.4.10 Traffic Signs & Bollards

                  Works to traffic signs & bollards are currently undertaken by either

                  •   Reactive Works or
                  •   As part of other Programmed Works

                  4.4.11 Road Markings & Studs

                  Works to road markings & studs are currently undertaken by either

                  •   Reactive Works
                  •   Routine Works or
                  •   As part of other Programmed Works

                  4.4.12 Traffic Signals, Pedestrian & Cycle Crossings

                  Works to traffic signals, pedestrian & cycle crossing are currently
                  undertaken by either

                  •   Reactive Works or
                  •   As part of other Programmed Works
                                                                                                       Programmed Maintenance


                  4.4.13 Street Lighting

                  Programmed maintenance is targeted at all works of a scale beyond
                  that achievable through routine means, thereby promoting the
                  serviceability and sustainability of the asset.

                  Projects involve:

                      •   Lighting column replacement

                      •   Lighting column installation refurbishment (i.e. lantern and
                          photocell replacement)

                      •   Lighting column painting

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                      •   Traffic sign and bollard replacement

                  For all street lighting and illuminated sign and bollards detailed
                  information, please refer to either the street lighting service delivery
                  agreement or the street lighting policy document.

                  4.4.14 Bridges

                  Assessment, Strengthening and Upgrading of Structures

                  These items are part of a once and for all programme that parallels the
                  Highway Agency’s “15-year Bridge Rehabilitation Programme”. This
                  programme commenced in 1988 to provide a bridge stock in the County
                  that would cope with the revised European regulations permitting 40
                  tonne lorries. The Council’s overall strategy for bridges is set out in the
                  LTP and makes clear that the aim is to make sure that at the end of the
                  LTP period (2001 – 2006) the network should have no more restrictions
                  than before the programme of assessment and strengthening began.

                  On completion of this programme there will remain a large continuing
                  requirement for maintenance as the heavier vehicles cause accelerated
                  deterioration of the existing bridge stock.

                  Where this cannot be achieved immediately and a problem is identified,
                  it may be necessary to impose temporary weight or lane restrictions
                  until strengthening is completed. Some bridges, particularly those on
                  minor roads, may have a permanent weight restriction imposed as an
                  alternative to strengthening where satisfactory diversion routes exist.

                  Ancient Monument structures or those listed, as being of architectural or
                  historic importance, will be maintained to preserve their historic
                  character and fabric.

Highways Act      4.4.15 Regulatory Functions                                                   10.4, 12.5
1980, NRSWA

                  Regulatory Functions are currently undertaken by

                  •   Reactive Works
                  •   Routine Works or
                  •   As part of other Programmed Works

External          4.4.16 User & Community Response                                              10.5, 12.6
                                                                                                             Programmed Maintenance


Communica-
tions Protocol
                  The Programme of Works shall be supplied to Council Members and
                  Local Parish Councils.

                  If, in the opinion of the Area Manager or his/her representative,
                  individual elements of work require publicity, then this shall be entered
                  into in accordance with the External Communications Protocol.

                  The Service will undertake customer survey work throughout the year,
                  these surveys shall raise the issues of:

                      •   Perception of Value
                      •   Adequacy of communication
                      •   Quality of the finished product

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                      •   Perceptions upon overall condition of the Highway Network
                      •   Suggestions for Service improvement

                  The results shall be used to inform future policy, strategy and service
                  delivery.

                  4.4.17 Co-ordination of Standards                                           11.6, 12.5,
                                                                                              12.8

                  If, for reasons of necessity and/or valid engineering reasoning,
                  programming processes have been entered into that differ from those
                  contained within this Plan, then a procedure note should be prepared,
                  and submitted to the Head of Service. Procedure notes should include
                  for:

                  •   The actual process undertaken.
                  •   Reasoning.
                  •   Comment upon its success.

                  Such notes shall be considered at review (see Section 9) for inclusion in
                  this plan.




                                                                                                            Programmed Maintenance




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GEM,                                                                                          13.1 to
Highways Act      5 Winter Service                                                            13.12,
1980                                                                                          17.6
                  The winter service is a key element of the Highway Maintenance Plan
                  affecting the safety of the travelling public and the availability and
                  reliability of the network throughout the winter period. The aims,
                  policies and standards are detailed in the Winter Service Plan. Briefly:

                  5.1 Core Aims

                  The aims of the winter service are during the winter period (3rd week of
                  October to the 3rd week of April)

                  •   To minimise the risk to the travelling public from the hazardous
                      effects of ice and snow on highway surfaces

                  •   To maintain the availability and reliability of the highway
                      network throughout the winter period

                  5.2 Policy

                  Of the 3258 kms of metalled county roads, some 930 kms (29%) have
                  been identified to receive treatment as a first priority whenever
                  carriageway surfaces become or may become dangerous through ice
                  and snow. These routes, defined in the Winter Service Plan have been
                  established using the following criteria:

                      •   Strategic routes
                      •   Other heavily trafficked routes
                      •   Commuter routes
                      •   Routes of importance to the emergency services
                      •   Regular public transport routes with weekday frequencies of 2
                          hours or better
                      •   Topography

                  During prolonged/severe winter periods, and dependant on available
                  resources, treatment shall extend to other areas of the network based
                  upon the same prioritisation criteria. These routes are again defined in
                  the Winter Service Plan and will include footways and cycleways.

                  The service shall be delivered in line with the Authority's Good
                  Environmental Management Procedure OPWM38. The purpose of this
                  procedure is to minimise pollution from leaching of dissolved salt and to
                  make most effective use of salt by using only when conditions require.

                  5.3 Processes and Delivery

                  The processes and delivery of the Winter Service have been developed
                                                                                                         Winter Service




                  over a period of time using well proven preventative measures and
                  established practices for the clearance of snow and ice.

                  Teams utilise weather forecasts based on information from local
                  outstations, national trends and inspections to determine the most
                  appropriate action necessary to achieve the stated aims.

                  The decision process must ensure that:
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                  •   Early morning treatment is completed before 7.30 am.
                  •   At other times, respond within 1 hour of the instruction (or at the
                      precise time instructed if at a timescale of greater than one hour
                      is requested) with a target treatment time not exceeding 21/2
                      hours.




                                                                                                       Winter Service




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GEM, County                                                                                   14.1 to
Flood Plan,       6 Weather and Other Emergencies                                             14.3, 17.6
Major
Emergency         During such events the Reactive processes (as described in Section 4.2
Plan.
                  of this Plan) shall typically be adopted to manage the immediate effects
                  of the weather and other emergencies.

                  During normal office hours the Street Care Line (01432 261800) can be
                  used to contact the service. Outside normal office hours (Core Office
                  Hours are 9:00am to 5:15pm Monday to Thursday; 9:00am to 4:45pm
                  Fridays) the service operates an emergency contact system. This can
                  be accessed via the Herefordshire Council switchboard 01432 260000.
                  The emergency out of hours contact shall co-ordinate the Reactive
                  maintenance response for their defined area of the county.

                  In the event of severe flooding in Herefordshire, procedures defined in
                  the County Flood Plan shall apply. Herefordshire Council will respond
                  alongside other organisations. The role of the Service is to endeavour
                  to continue to provide its normal range of services at times of severe
                  flooding, whilst addressing the emergency support being enhanced by
                  the voluntary agencies and will liase with utility companies and national
                  agencies, including Government, when necessary. The Council may
                  implement the major emergency response plan, activating traffic
                  diversion schemes, undertaking emergency engineering work and
                  maintaining school transport services. Services will also include:

                     •   Issuing sandbags, through the Area Teams and/or parish
                         councils

                     •   Officers attending control centres

                     •   Co-ordinating the Council’s response from its Emergency
                         Control Centre and Directorate Control Points

                     •   Implementing and co-ordinating Voluntary Action support.

                     •   Arranging emergency transport facilities

                     •   Assisting in the provision of a media and information
                         service, including a public ‘Help line’ telephone number
                         which will be notified through the media services

                     •   Providing traffic diversion information, in conjunction with
                         the Police and Highways Agency

                  In the event of a major emergency affecting Herefordshire the
                  procedures defined in the Major Emergency Response Plan shall apply.
                  Herefordshire Council will respond alongside other organisations, the
                  role of the Service is summarised below:
                                                                                                           Emergencies




                     •   Provide staff, equipment, transport, plant and other
                         resources

                     •   Maintain essential routes and bridges

                     •   Provide geographical and technical information

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                     •   Carry out enforcement duties

                     •   Implement elements of the relevant County Emergency
                         Plans

                  Following such events and where the opportunity exists to do so, the
                  Authority shall seek to obtain grant aid to:

                     •   Meet the cost of reactive measures

                     •   Provide alleviation works

                  Where successful in its application, the Council shall direct all resources
                  obtained, in accordance with any specified spending instructions, and,
                  for highway maintenance, towards routine and programmed works to
                  mitigate the long-term effects of such events upon the sustainability of
                  the highway network.




                                                                                                           Emergencies




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                  7 Delivery of the Highway Maintenance Service
Managers          7.1 Staff Resources                                                           13.10
Guide,                                                                                          13.8, 15.7,
Conditions of                                                                                   16.3, 16.6,
Employment,       The staffing structure of the Highways and Transportation Service             17.7
Staff Review &
Development.
                  currently contains approximately 184 posts.         The Service has
                  undergone a fundamental review and a revised structure was
                  implemented in July 2004. The following staffing details currently apply
                  in the Service.

                     •    The Head of Highways and Transportation reporting to the
                          Director of Environment, with overall professional responsibility
                          for work carried out in the Service.

                      •   Area Services Manager. Reporting directly to the Head of
                          Highways and Transportation with responsibility for the county-
                          wide functions of Street Lighting, Traffic, Casualty Reduction
                          and the Network Support Team. The Area Services Manager is
                          also responsible for the Southern Area Highways Team

                     •    Area Highway Teams. There are three Area Teams: North,
                          South and Central. Each manages the development and
                          delivery of the highway maintenance service in their specific
                          area. The Area Teams are also directly responsible for public
                          conveniences, street cleaning and are the first point of contact
                          with the community with a strong focus on local accountability
                          and delivery.

                     •    Construction Team has the task of delivering programmed
                          schemes up to final design stage in accordance with the Area
                          Team's construction programme. The Construction Team is the
                          Service's link with Owen Williams Consultants who are part of
                          the Strategic Service Delivery Partnership.

                     •    Transportation Unit develops Highways and Transportation
                          policy, including other deliverables within an integrated transport
                          framework including Public Transport, Parking and Public Rights
                          of Way. Highway and Transportation development control is                           Delivery, Performance & Review
                          also located in this section which comments on all highway
                          aspects of development proposals.

Managers          7.2 Leadership
Guide,
Conditions of
employment,       The Council recognises that leadership is not the sole reserve of Senior
Staff Review &
Development.
                  Management and actively encourages staff of all levels to take a lead
                  role in the delivery and development of the Highways and
                  Transportation Service. Leaders include all those managers who
                  conduct Staff Review and Development reviews (see Section 7.3).

                  It is the role of the Service's leaders to ensure that

                     •    The Councils long-term vision, mission and values are clearly
                          set out and understood by all employees.
                     •    Employees are encouraged to use their skills creatively, and
                          develop their potential, so that working for Herefordshire is a

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                         positive experience.
                     •   Everyone within and outside the Council is treated with fairness,
                         courtesy and respect.
                     •   The service is continually improved by setting high standards,
                         managing performance, listening to each other, our customers,
                         the public and partners.
                     •   The service is continually improved by working closely with and
                         responding to the needs of the communities we represent, our
                         customers, the public and partners.
                     •   We communicate in an honest, open, timely and regular way,
                         and make sure people are recognised for jobs well done.
                     •   Ideas are encouraged and taken seriously; we learn from things
                         that don’t work and make sure we share learning and good
                         practice.

Managers          7.3 Training & Development                                                   6.9, 7.3,
Guide,
Conditions of
Employment,       7.3.1 The Staff Review & Development Process
Staff Review &
Development.
                  In accordance with Herefordshire Council policy, a formal annual review
                  of staff development and performance (SRD) will be held for all staff.
                  The review and development discussion will be conducted between an
                  appropriate manager or supervisor and the individual jobholder. The
                  SRD will have three main purposes:

                     •   A review of performance in the previous year
                     •   Setting objectives for the coming year
                     •   Identifying and agreeing training and development needs for
                         both the coming year, and in the longer term

                  The SRD discussion will also form a key part of career management
                  and development for all employees. It will

                     •   Facilitate longer term planning
                     •   Form part of employee development
                     •   Provide key information on skills and experience

                  7.3.2 Training in Key Skills                                                             Delivery, Performance & Review
                  Whilst the SRD process will identify particular training needs, there are
                  a number of key skills required throughout the service for which all staff
                  should receive regular training. This training can take several forms
                  including team meetings and other ‘informal methods’ but should be
                  recorded on the individual’s personal training record. Training in key
                  skills include:

                     •   Health & Safety
                     •   Environmental awareness, use of GEM Procedures
                     •   Diversity – Respecting Customers and Colleagues
                     •   Relevant Council policies and plans

                  7.3.3 Professional Development

                  The Person Specification for each post identifies the basic qualification
                  requirement of that postholder. Through the SRD process, managers
                  should identify the level of professional qualification to which each post
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                  holder should strive, and the associated training needs.           Where
                  appropriate a training agreement should be considered.


                  7.3.4 Wider Training & Development Objectives

                  To ensure competence in user and community contact, training and
                  support will be made available to Council Members and staff on the role
                  of the Highway Maintenance Service. This training where required shall
                  take the form of a general overview of the Highway Maintenance
                  Service, with further briefings on relevant points of detail for those
                  personnel whose primary role is to deal with service requests and
                  community information.

(Rethinking       7.4 Partners
Construction),
Strategic
Service           In the delivery of the service, Highways and Transportation has the
Delivery
Partnership
                  following external links:

                     •   Government Office for the West Midlands – strategic planning,
                         development and transport policy.
                     •   Environment Agency, Internal Drainage Boards, riparian owners
                         – liaison with respect to environmental impact assessments,
                         consents and drainage.
                     •   The Strategic Service Delivery Partnership (SSDP).
                     •   Contract Services Partner Herefordshire Jarvis Services – carry
                         out maintenance and safety works on the highway.
                     •   Other Contractors – tender to carry out maintenance works of a
                         major and/or specialist nature, that are agreed to fall outside of
                         the SSDP.
                     •   Consultancy Services Partner Owen Williams Consultants –
                         provider of technical consultancy support
                     •   Statutory Undertakers – co-ordination of works, liaison with
                         respect to emergencies and improvements affecting the
                         network.
                     •   English Heritage – liaison with respect to environmental impact
                         assessments.
                     •   English Nature – liaison with respect to environmental impact
                         assessments and consents.                                                        Delivery, Performance & Review
                     •   Countryside Agency – liaison on public rights of way
                         programme.
                     •   Police – close contact on a variety of issues particularly traffic
                         management highway safety, crime prevention and emergency
                         planning.
                     •   Herefordshire Nature Trust – maintain special interest roadside
                         sites.
                     •   Council Members, Parish Councils, various special interest
                         groups and statutory consultees – views of the public
                     •   Businesses and private individuals – information and monitoring
                         of proposals.
                     •   Primary Care Trust– health improvement plan (road safety).
                     •   Southern Marches Partnership – rural transport partnership &
                         initiatives.
                     •   Community Council – rural transport partnership.

                  In Addition to this Engineering and Transportation has internal links with
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                  most other services of the Council.

(Rethinking       7.5 Procurement                                                                 7.3,12.4,
Construction),                                                                                    13.8,
Herefordshire                                                                                     13.11,
Council’s         Reactive, routine, programmed and winter service activities are                 16.1 to
Constitution                                                                                      16.7
Best Value
                  delivered through the Strategic Service Delivery Partnership. This
Service           Contract establishes a long-term relationship based upon the clear
Review &          measurement of performance and aims to make substantial
Improvement
Plan, EFQM        improvements in the quality and efficiency of the highway maintenance
Excellence        function.
Model E & T
Assessment
Report,           Those major programmed works not delivered through the SSDP shall
Strategic         be procured in accordance with the Council’s constitution and shall
Service
Delivery
                  wherever appropriate, adopt a partnership approach (see section 3.5) in
Partnership       order to add value to the works. Again, in the interest of adding value to
                  the service delivered, services, materials and products may be procured
                  through consortium or agency arrangements.

Herefordshire     7.6 Financial Management                                                        11.5, 17.1
Council’s                                                                                         to 17.7
Constitution
Best Value        Corporate finances are managed by the County Treasurer. The Service
Service
Review &
                  manages the delivery of Highway Works with the support of a local
Improvement       Integrated Management and Finance System (IMAFS). The delegation
Plan, EFQM        of financial responsibilities is clearly defined, with each officer having an
Excellence
Model E & T       authorised spending level. The value to which an individual may
Assessment        authorise is established at a level to ensure the delivery of a responsive
Report
                  service. Low cost reactive works can be authorised by a range of front
                  line staff, whilst high value programmed works can only be authorised
                  by senior officers.

                  The IMAFS system has links to the Contract Services Partner for the
                  electronic transfer of data between teams. In addition, links between
                  the highway safety inspection records and IMAFS support the tracking
                  of works from identification to completion.

                  Highway maintenance is funded from the Council’s Revenue Budgets
                  and Annual Capital Approvals. Expenditure is managed in accordance
                  with corporate monitoring procedures. The Council has adopted a policy
                  of permitting Winter Service funding to be rolled forward within each                        Delivery, Performance & Review
                  year's revenue budget. Directorates have permission to vary
                  expenditure by 1% each year and Corporate policies set out the level of
                  authority necessary for the authorisation of exceptional variations in
                  expenditure.

                  Spending officers are defined for each budget centre and have
                  responsibility for managing expenditure in compliance with Council’s
                  Standing Orders and Financial Regulations.


                  7.7 Claims Management                                                           6.11


                  It is an aim of the Service to take timely and effective action to minimise
                  the risk to users of the highway network. Never the less, defects may
                  arise that present hazards or inconvenience the travelling public. These
                  may lead to claims against the Authority. In responding to reports of
                  defects, it is the aim of the service to minimise the risk of escalation into
                  claims.      This will be managed by applying the standards and
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Plans
                  procedures detailed within this Plan, with the intention of finding
                  effective solutions to the problems raised.

                  It is recognised that such a claims management approach will not
                  prevent all claims from being pursued. The service will continue to
                  record service requests, complaints, claims and compliments received
                  together with its actions, including no action where necessary, so that it
                  may offer a proper defence against all claims. It is not the intention of
                  the service to be defensive but to focus its resources upon the delivery
                  of the highway maintenance function, and hence the reduction of risk to
                  users of the highway network.

ICT Strategy, E   7.8 Technology                                                               8.3, 13.7
Charter, IEG
Statement, BV
Improvement       The Highways and Transportation Service is committed to the
Plan.
                  assessment and use of technological developments to enhance service
                  delivery. Examples of this commitment can be found in the use of a
                  G.I.S. based safety inspection system, E-links to our Contracting
                  Partner and in Winter Service weather forecasting and detection
                  systems.

GEM               7.9 Materials & Treatment                                                    13.8, 15.1
                                                                                               to 15.9

                  In selecting materials and treatment to deliver highway maintenance,
                  the core requirement of safety, serviceability and sustainability must be
                  satisfied. To do so means that materials selection must take account
                  of:
                      • Quality
                      • Environment and
                      • Value

                  Quality: The level of quality must be both appropriate and consistent in
                  its application throughout the County. It is an aim of this plan to meet
                  the quality needs of the service by promoting the use of quality
                  management systems, in accordance with ISO 9001.

                  Whilst most works should be undertaken in accordance with approved
                  works specifications (utilising products that have received national
                  approval under National Highway Sector Schemes (NHSS) or the                              Delivery, Performance & Review
                  Highway Authorities Product Approval Scheme (HAPAS), it is
                  recognised that this should not limit Herefordshire’s ability to take
                  advantage of innovation and hence drive continuous improvement.
                  Such departures from the approved works specification should only
                  take place with the prior approval of the Area Manager. In any event, if,
                  for reasons of necessity and/or valid engineering reasoning, different
                  materials and treatment have been adopted, then a procedure note
                  should be prepared and submitted to the Head of Service.

                  Environment: In the selection of materials and treatment their
                  environmental impact must be assessed. It is an aim of this plan to
                  maximise the environmental contribution and sustain Herefordshire’s
                  biodiversity, character and heritage by the adoption of Good
                  Environmental Management (GEM) procedures in highway
                  maintenance works, all in accordance with ISO 14001.

                  Whilst most works should be undertaken in accordance with approved
                  works specifications, it is recognised that this should not limit
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                  Herefordshire’s ability to promote Environmental Sustainability by taking
                  advantage of locally sourced materials, recycled materials,
                  environmentally friendly methods and innovation. Such departures from
                  approved standards, should only take place following an assessment of
                  risk and with the prior approval of the Area Manager. In any event, if for
                  reasons of necessity and/or valid engineering reasoning, different
                  materials and treatment have been adopted, then a procedure note
                  should be prepared and submitted to the Head of Service.

                  Value: The value of the selected material and treatment must also be
                  considered. Least cost solutions rarely demonstrate Best Value and the
                  selection of quality, sustainable solutions promote savings in whole life
                  costs. Achieving Best Value is a core aim of this Plan. It is, however,
                  recognised that budgetary constraints and the needs of the County as a
                  whole will at times limit the potential for improvements in whole life cost.

                  Whilst most works should be undertaken in accordance with approved
                  specifications, this should not limit Herefordshire’s ability to promote
                  value by the use of local industry and take advantage of innovations.
                  Such departures from approved standards should only take place
                  following an assessment of risk and with the prior approval of the Area
                  Manager. In any event if, for reasons of necessity and/or valid
                  engineering reasoning, different materials and treatment have been
                  adopted, then a procedure note should be prepared and submitted to
                  the Head of Service.

                  Procedure notes should include for:

                  •   The actual material and treatment selected
                  •   Reasoning
                  •   Comment upon its success

                  Such notes shall be considered at review (see section 9) and
                  considered for inclusion in future works specification.




                                                                                                            Delivery, Performance & Review




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                  8 Performance Targets
WM                8.1 Key Performance Targets                                                 9.5, 11.1,
Benchmarking                                                                                  11.2, 11.3,
Club, EFQM                                                                                    11.4, 11.5,
Excellence        The following are Key Performance Targets of this Plan. These will be       16.2
Model E & T
Assessment
                  subject to change during the life of the Plan, as the service standards
Report, Best      develop. All current Performance Targets of the Service are listed in the
Value Service     Annual Business Plan.
Review &
Improvement
Plan, LPSA,       Local Public Service Agreement – 2nd Generation (LPSA2G)
Business Plan
                  (Target is subject to confirmation)

                  1. To reduce the number of killed or seriously injured casualties
                     resulting from personal injury road accidents on roads within
                     Herefordshire to an average of no more than 129 by 2008.

                  The National Best Value Performance Indicators (PI’s) are Key
                  Performance Targets of this Plan.

                   BVPI     P.I.
                   Code
                    96      Condition of principal roads
                  97a & b   Condition of non-principal roads – classified and non-
                            classified
                     99     Road safety
                    187     Condition of footways
                    100     Number of days of temporary traffic controls or road closure
                            on traffic sensitive roads caused by Local Authority
                            roadwork’s per km of traffic sensitive road.
                    165     Percentage of pedestrian crossings with facilities for the
                            disabled
                    178     The percentage of Footpaths and other rights of way which
                            were signposted where they leave a road and easy to use by
                            members of the public
                   215a     Rectification of street lighting faults: non DNO
                   215b     Rectification of street lighting faults: DNO

                  The following Local PI’s are Key Performance Targets of this Plan.                        Delivery, Performance & Review
                  P. I.
                  Safety
                        • The percentage of the Principal road network with a skid
                          resistance above the investigatory level
                        • Percentage of routine safety inspections completed within the
                          required time limits by the Authority’s Highway Inspectors

                  Sustainability
                     • The annual expenditure for reactive maintenance to running
                         surfaces compared with the annual expenditure for programmed
                         structural maintenance

WM                8.2 Customer Targets
Benchmarking
Club, EFQM
Excellence        The following Local PI’s are Customer Targets of this Plan. These will
Model E & T       be subject to change during the life of the Plan, as the service
Assessment
Report, Best
                  standards develop. All current Performance Targets of the Service,
                                                                                                            64
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Herefordshire's                                                                                     COP
Plans
Value Service     along with their full definition and the outturn achieved are set out in the
Review &
Improvement       Annual Business Plan
Plan, LPSA
                  P. I.
                  Serviceability
                        • The average length of time in executing non safety actionable
                          repairs in the highway compared with the stated objectives of
                          the Authority’s policies
                        • The percentage of major Highway schemes that over run the
                          published completion date

WM                8.3 People Targets
Benchmarking
Club, EFQM
Excellence        The following is a People Target of this Plan. Targets will be subject to
Model E & T
Assessment
                  change during the life of the Plan, as the service standards develop. All
Report, Best      current Performance Targets of the Service, along with their full
Value Service     definition and the outturn achieved are contained in the Annual
Review &
Improvement       Business Plan.
Plan, LPSA
                        •   To have 30 members of staff by April 2008 who are trained in
                            the assessment of the impact of works on the environment.
                            The aim is that officers will be competent to draw up an
                            assessment of the impact upon the environment of any
                            proposed works, in advance, where they involve a change to




                                                                                                            Delivery, Performance & Review
                            the natural environment, especially those areas adjacent to
                            sites of environmental importance.

WM                8.4 Society Targets
Benchmarking
Club, EFQM
Excellence        The following are Society Targets of this Plan. These will be subject to
Model E & T
Assessment
                  change during the life of the Plan, as the service standards develop. All
Report, Best      current Performance Targets of the Service, along with their full
Value Service     definition and the outturn achieved are contained in the Annual
Review &
Improvement       Business Plan.
Plan, LPSA
                  BVPI       P.I.
                  Code
                  100        Number of days of temporary traffic controls or road closure
                             on traffic sensitive roads caused by Local Authority
                             roadwork’s per km of traffic sensitive road.
                  165        Percentage of pedestrian crossings with facilities for the
                             disabled
                  178        The percentage of Footpaths and other rights of way which
                             were signposted where they leave a road and easy to use by
                             members of the public

                  Many of these Performance Indicators are reflected in the Strategic
                  Service Delivery Partnership’s movement to outcome specification.




                                                                                                                       65
Links to                                                                                      Links to
Herefordshire's                                                                                  COP
Plans


                  9 Review Mechanisms
EFQM              9.1 External Review                                                         6.2, 9.3,
Excellence                                                                                    9.12, 9.14,
Model E & T                                                                                   10.2, 11.6,
Assessment        The Highway Maintenance Service was the subject of a BV Inspection          13.6, 13.9,
Report, Best                                                                                  15.1, 17.7,
Value Service
                  during March 2002. The review concluded that Herefordshire Council’s        18.1, 18.2,
Review &          Highway Maintenance was ‘a fair service that has uncertain prospects        18.3, 18.4,
Improvement       for improvement’.                                                           18.5
Plan,

                  The implementation of this plan is a key element in ensuring that the
                  Council meets the challenge of BV and delivers continuous
                  improvement in Highway Maintenance.

                  The Comprehensive Performance Assessment, which is carried out
                  every three years by external inspectors, assesses how well services
                  meet the needs of the users. The maintenance of highways and
                  footpaths are considered as part of the assessment.

                  9.2 Internal Review

                  The Service shall be subject to annual review. The review mechanisms
                  include the Annual Progress Report of the Local Transport Plan and the
                  "Herefordshire Driver", based on the European Foundation for Quality
                  Management (EFQM) Excellence Model. The output from the Model will
                  provide:

                      •   A score; this can be used to demonstrate and track
                          improvement in the Service.

                  and, most importantly, will identify

                      •   Strengths within the Service and
                      •   Areas for improvement.

                  As a result of this review an action plan will be developed and this will
                  be used to develop the Policy, Strategy, Processes, Delivery and
                  Performance Targets of this Plan.                                                         Delivery, Performance & Review
                  The Environment Scrutiny Committee has responsibility for the
                  monitoring and review of the progress of the Service towards the goals
                  of the Highway Maintenance Best Value Improvement Plan.

                  In any event, this Plan shall be subject to the review programme as
                  detailed in the table below. Each review shall adopt a risk management
                  approach and introduce those changes that are necessary to ensure
                  that the Health & Safety, Environmental, Political and Financial risks
                  both to users and the Authority are managed effectively:

                  Heading           Content of Review                  Timing of Review

                  Performance
                  Targets
                  Key               Tracking of progress               Bimonthly



                                                                                                                        66
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Herefordshire's                                                                                 COP
Plans
                  Key              Outturn                              Annual – April.
                                   Changes to targets
                                   Resultant amendments to the
                                   Plan
                  Customer         Tracking of progress                 Bimonthly
                  Customer         Outturn                              Annual – April.
                                   Changes to targets
                                   Resultant amendments to the
                                   Plan
                  People           Tracking of progress                 Bimonthly
                  People           Outturn                              Annual – April.
                                   Changes to targets
                                   Resultant amendments to the
                                   Plan
                  Society          Tracking of progress                 Bimonthly
                  Society          Outturn                              Annual – April.
                                   Changes to targets
                                   Resultant amendments to the
                                   Plan
                  Policy &
                  Strategy
                  All levels       Inclusion of changes in Policy Annual – January
                                   and Strategy. Development of
                                   Service Level Policy and
                                   Strategy.
                  Processes
                  Network          Frequency of Inspection              Annual – January
                  Inspection       Items for Inspection
                  Regime           Degree of deficiency
                  Reactive         Changes arising from new or          Annual – January
                  Processes        revised procedure notes.
                                   Changes due to Other
                                   influences.
                  Routine          Changes arising from submitted       Annual – January
                  Processes        procedure notes.
                                   Changes due to Other
                                   influences.
                  Programmed       Changes arising from submitted       Annual – January
                  Processes        procedure notes.
                                                                                                        Delivery, Performance & Review
                                   Changes due to Other
                                   influences.
                  Service          Tracking of Progress                 Continual
                  Delivery
                  Programme
                  Service          Amendment to Content.                Quarterly – April,
                  Delivery         Adjustment to timing of activities   July, October,
                  Programme                                             January.
                  Winter Service   Changes arising from submitted       Annual – April.
                                   procedure notes.
                                   Changes due to Other
                                   influences.
                  Delivery
                  Staff            Development                          Annual – January
                  Resources
                  Leadership       Development                          Annual – January


                                                                                                                   67
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Herefordshire's                                                                                  COP
Plans
                  Training &       Development                         Annual – January
                  Development
                  Partners         Development                         Annual – January
                  Procurement      Development                         Annual – January
                  Financial        Development                         Annual – January
                  Management
                  Risk             Development                         Annual – January
                  Management
                  Plant &          Development                         Annual – January
                  Equipment
                  Technology       Development                         Annual – January
                  Materials &      Changes arising from submitted      Annual – January
                  Treatments       procedure notes.
                                   Changes due to Other
                                   influences.

                  In addition to this Elements of the Authority and its services may be the
                  subject of a number of Adhoc reviews that may result in changes in this
                  Plan.


                  10 Appendices
                     A. Summary of Review of the Code of Practice for Maintenance
                        Management
                     B. Parish Councils participating in Minor Highway
                        Maintenance Scheme
                     C. Plans Showing Team Areas and Contacts
                     D. Highway Maintenance Programmes

                  11 Supporting Documents
                     1. Service Business Plan
                     2. Highway Maintenance Operational Standards Manual
                     3. Herefordshire Council Good Environmental Management
                        (GEM) Brochures
                     4. Herefordshire Partnership Appraisal Tool Assessment
                     5. Local Transport Plan 2001/02 – 2005/06
                     6. Herefordshire Council Corporate Plan 2003/06
                                                                                                         Delivery, Performance & Review
                     7. Street Lighting Service Delivery Agreement
                     8. Service Delivery Agreements with Herefordshire Jarvis
                        Services and Owen Williams Consultants.
                     9. Winter Service Plan (currently under review)




                                                                                                             68
                Appendix A
Summary of Review of the Code of Practice for
        Maintenance Management
    Review of Code of Practice for Highway Maintenance                                                                                     APPENDIX A




                                                                             Changes from
                                                                                                                  Recommendation
CoP Recommendations. These with inter-authority interest are                  previous HMP
shaded.
5. POLICY FRAMEWORK FOR HIGHWAY MAINTENANCE
R5.1 Use of Code by Authorities. This Code of Practice should be used
by authorities as a benchmark against which to develop and review
                                                                                No change          Adopt. Continue to use this established practice
local highway maintenance policy and, where necessary, to identify the
nature and extent of local variations.
R5.2 Context of Corporate Policy Policies, priorities and programmes
for highway maintenance should be developed within the context of the
wider corporately defined strategic objectives of the authority and
“cross–cutting” issues, such as regeneration or social inclusion in order
to maximise opportunities for added value and to identify and resolve
any potential conflicts. Conversely, maintenance policy and priorities                               Adopt. Create a template framework which
should also where necessary help to influence and shape the wider                                     clearly established and documents these
                                                                           New feature - sensible
policy agenda.                                                                                        relationships, to be included in all Service
                                                                          change in line with Best
                                                                                                    Planning documents as a reference. Officers
                                                                                  Value
R5.3 Context of Transport Integration. Policies, priorities and                                        responsible for policies will need to liase
programmes for highway maintenance should be developed within the                                  (annually) to maintain this integrated framework
context of the wider objectives for transport integration and network
management, including strategies for public transport, walking and
cycling to ensure programme
coherence, and to realise opportunities for added value.




                                                                                                        Adopt. Officers responsible for policies will need
                                                                                                             to apply HC sustainability appraisal to
R5.4 Principle of Sustainability. Policies, priorities and programmes for                                new/amended policies as they arise. Need to
highway maintenance should have particular regard to the principles of            New feature            remain aware of increased costs arising from
sustainability and the application of the “precautionary principle”.                                     sustainability and Member support for it (cross
                                                                                                             ref 15.4). Also list relevant aspects in
                                                                                                                        Maintenance Plan




                                                                                                        Adopt. Also publish key documents (LTP; BVIP;
R5.5 Publication, Adoption, and Incorporation of Highway Maintenance                                      Service Plan; Maintenance Plan;) annually on
Policy and Strategy Policies, priorities and programmes for highway                                       internet for wider publicity, with explanation of
maintenance should be formally approved and adopted by authorities,                                      connections between them. Create Network &
after consultation, published and incorporated into a Highway Network             No change                 Asset Management Plan. Development of
Management Plan and the Local Transport Plan. They should also                                             assets management is part of the BV review
influence the authorities’ Asset Management Plans and Best Value                                            action plan and should embrace principles
Performance Plans.                                                                                        outlined in Code, with emphasis on whole life
                                                                                                                              costing.
                                                                                                        Additional work required on a corporate basis to
Additional findings and/or recommendations of the review team
                                                                                                             ensure that plans link where appropriate.
6. CONTEXT OF BEST VALUE FOR HIGHWAY MAINTENANCE


R6.1 Principles of Service Delivery. Policies, programmes and service
                                                                            Fundamental change in
delivery arrangements for highway maintenance should provide for
                                                                             the focus of the Plan in
efficient, effective and economic management of the network, giving
                                                                            line with Best Value and                          Adopt
priority to the needs of the user, and support to the wider corporate
                                                                              the Local Government
objectives of the authority. Network safety and statutory duties should
                                                                              Modernisation Agenda
be a prime consideration even if not specifically identified by users.




R6.2 Best Value reviews. Best Value reviews should seek to identify
                                                                            Fundamental change in
opportunities for highway maintenance to add value to other services
                                                                             the focus of the Plan in
provided by the Authority and others and also to reconcile service
                                                                            line with Best Value and                         Adopt.
conflicts where these exist. This Code should be used in Best Value
                                                                              the Local Government
reviews as an aid to Bench–marking the policies and practices of the
                                                                              Modernisation Agenda
Authority.




                                                                             1
    Review of Code of Practice for Highway Maintenance                                                                              APPENDIX A




                                                                             Changes from
                                                                                                                Recommendation
CoP Recommendations. These with inter-authority interest are                 previous HMP
shaded.


                                                                    Fundamental change,
                                                                      the previous plan is
                                                                                             Adopt. Use combination of Citizens Panel, Local
R6.3 User and Community Consultation. The views of users, the wider prescriptive and does
                                                                                             Area Forums, Parish Councils, Scheme specific
community and their representatives should be sought in the              not allow for a
                                                                                                consultation and day to day contact. Must
development and review of highway maintenance policies,             community influence.
                                                                                              ensure that this feeds Policy/ Strategy/ Service
programmes and priorities and subsequently reflected back to them. This element is essential
                                                                                                                  Delivery.
                                                                    if we are to move to a
                                                                        customer focus.


                                                                          Previous Plan relied
R6.4 Consultation with other Authorities. Consultation should also take upon the basis of the
place with adjoining authorities and agencies in the development and      COP being applied
                                                                                                Adopt. Establish Annual border liaison meetings
review of highway maintenance policies, programmes and priorities.         consistently in all
                                                                                                            at an operational level.
Consultation should particularly address issues of consistency and the   authorities to provide
scope for joint or cross boundary working.                              any link (NB HMP an ex
                                                                               H&W doc)



R6.5 Information and Publicity. Timely information and publicity about   Fundamental change,
                                                                                                  Adopt. Identify operational standards that also
the nature and programming of highway maintenance works should be        previously reliant upon
                                                                                                 require publicising i.e. Pothole Leaflet? Use the
provided to enable those affected, where necessary, to make               the HMP being in the
                                                                                                 local Press, Council publications and Internet as
arrangements to mitigate such affects. Where practicable, information      'Public Domain' via
                                                                                                             a public service provider
should be updated if works are delayed or extended.                              Council.



R6.6 Public Transport Reliability. Particular attention should be paid to
the quality and timeliness of information to providers and users of
public transport in view of the importance of maintaining confidence in   Fundamental change.
                                                                                                    Adopt. Through the improvement of existing
the timetables of advertised services. Closures and diversions should No formal link previously
                                                                                                       links and the quality of information.
be for the minimum period required for efficient completion of the works       identified.
and authorities should ensure compliance with the planned date for
their removal.



                                                                                                  Adopt. Use combination of Citizens Panel, Local
R6.7 Obtaining User and Community Feedback. Arrangements should
                                                                         Fundamental change.      Area Forums, Parish Councils, Scheme specific
be made for receiving regular feedback from samples of users and
                                                                           No previous link          consultation and day to day contact. Must
others affected by works in order to monitor performance and review
                                                                              identified.          ensure that this feeds Policy/ Strategy/ Service
practices as appropriate.
                                                                                                               Delivery. Establish P.I.




R6.8 Management of User and Community Relations. Arrangements
should be established to receive and deal with compliments, service      Fundamental change.
                                                                                                    Adopt. Integrate with Council Modernisation
requests, complaints and other information from users and the              No previous link
                                                                                                                    Programme.
community, including standards for response, arrangements for                 identified.
immediate or planned action, and recording of all transactions.


R6.9 Competence in User and Community Contact. Personnel
responsible for dealing with user and community compliments, service
requests, complaints and information should be competent to                                   Adopt. Deliver through Training at 3 levels,     1:
determine the relative urgency of response and to enable immediate        Fundamental change.     Within (Detailed) 2: Reception (I.e. Info)
action where necessary. This is of particular importance in the case of     No previous link    (relevant Detail) 3: Other front line (General
Call Centres potentially dealing with a wide range of services, and clear      identified.           overview of service). Integrate with
checklists and procedures should be provided, together with relevant                                     modernisation programme.
training and support.




R6.10 Out of Hours Arrangements. The arrangements should enable
                                                                          None, from present
the Authority to receive and respond to user and community requests                                                    Adopt
                                                                               practice
for emergency action at all times.




                                                                         2
    Review of Code of Practice for Highway Maintenance                                                                                    APPENDIX A




                                                                               Changes from
                                                                                                                     Recommendation
CoP Recommendations. These with inter-authority interest are                   previous HMP
shaded.
                                                                             Change in focus.
                                                                               Previous Plan
R6.11 Management of Claims. Arrangements should be established for
                                                                         prescribed measures in
circumstances where service requests and complaints might develop                                        Adopt. Deliver through change of focus in
                                                                         order to defend against
into claims against the Authority or others, including standards for the                                    present systems and by Training
                                                                         claims, COP introduces
management of claims and provision of ongoing information.
                                                                           claims management
                                                                                 approach.


R6.12 Monitoring of User and Community Contact. The arrangements
should provide for the regular monitoring of users’ and community          Fundamental change.
                                                                                                       Adopt. Deliver through Business Planning and
compliments, service requests, complaints, and information the nature        No previous link
                                                                                                         the Council's Modernisation Programme
and standard of responses and the subsequent review of practice in              identified.
the light of this




R6.13 Involvement of Employees, Contractors and Agents.
Arrangements should be established to facilitate the involvement of all
                                                                           Fundamental change.
Authority elected members, employees, contractors and agents in                                        Adopt. Use annual staff opinion survey to feed
                                                                             No previous link
building commitment and pride in the highways maintenance service                                           Local PI (see partnership Charter).
                                                                                identified.
and maximising individual contributions to the process of continuous
improvement.




Additional findings and/or recommendations of the review team              Fundamental change.
                                                                                                         Adopt. Deliver through change of focus in
BV link as established by the Inspectorate between Highways               Previously link not firmly
                                                                                                            present systems and by Training
Maintenance Improvement works and Accident reduction.                            identified.




7. L EGAL FRAMEWORK FOR HIGHWAY MAINTENANCE




R7.1 Approval of Policies and Arrangements. Policies and
                                                                   Emphasis on departures
management arrangements should be clearly defined, including                                    Adopt. If any standards are below those
                                                                      from CGP requiring
reasons for any differences from practice identified by this Code,                           recommended in the National Code, legal and
                                                                    clear identification and
formally approved and adopted by the Authority, published and                                     insurance advice must be obtained.
                                                                            reasons.
regularly




R7.2 Consistency of Application. These management arrangements
should include a regime of safety inspection, and response
                                                                                    None                      Adopt. BV requires consistency.
arrangements to be consistently applied, in accordance with principles
of risk assessment and management.
                                                                                                           Adopt. Identify staff needs through SRD.
R7.3 Understanding Legal Obligations. All employees, elected
                                                                                                       Include summary statement of obligations in all
members, contractors and agents for the Authority involved in the
                                                                                                               contract documents/partnership
procurement or delivery of highway maintenance services should
                                                                                                         arrangements/service supply arrangements.
understand the extent and nature of the Authority’s legal obligate
                                                                                                           Induction/refresher training for Members.



R7.4 Comprehensive and Accurate Records. Comprehensive and
accurate records should be kept of all highway maintenance activities                                     Adopt. Develop consistent approach to
undertaken, particularly safety and other inspections, identifying the                                  recording of activities (not just inspections).
time and nature of any response, including nil returns




                                                                           3
    Review of Code of Practice for Highway Maintenance                                                                                  APPENDIX A




                                                                                  Changes from
                                                                                                                     Recommendation
CoP Recommendations. These with inter-authority interest are                      previous HMP
shaded.



R7.5 Co–ordination of Records. Arrangements should be established
to ensure the effective co–ordination of all highway maintenance                                           Adopt, with a programmed approach to
records with other relevant record systems, including road accident                                                    implementation.
information, together with a programme for regular review




R7.6 Identification and Response to Changes. Arrangements should
be established for early identification of both planned and evolving                                      Adopt. Develop mechanism for altering
changes to the highway network and to traffic distribution and                                           hierarchy, permanently and temporarily.
characteristics, in order that corresponding changes can be made,                                      Develop process for increasing inspections on
where necessary,to the hierarchy, frequency of inspection and                                                temporary diversions if required.
response for those elements of the network affected.




8. MAINTENANCE STRATEGY AND NETWORK HIERARCHY




R8.1 Development of Maintenance Strategy. The strategy for highway Highway maintenance is
maintenance should be developed within overall policy considerations, no longer considered in
                                                                                               Adopt. Deliver in the new Highway Maintenance
consistent with the long term plan, based on principles of asset      isolation. Focus on User
                                                                                                                      Plan
management, whilst responding constructively to the expressed views     & Community need.
of users and the community and minimising disruption to them.            Longer term view.




R8.2 Objectives and Scope of Strategy The objectives of the strategy
and of the individual highway maintenance categories should be clearly        Consideration of total
defined in terms of safety, serviceability and sustainability. The strategy    Highway Asset in
                                                                                                                           Adopt
should incorporate all maintenance types and categories, and have             greater detail. Local
regard to the differing requirements of the area, including rural and              variation.
urban differences.



R8.3 Network Inventory. The strategy should be founded upon a
detailed inventory of the network configuration including all significant
                                                                              Expansion of inventory
elements requiring maintenance, together with detailed information on
                                                                              to include all Highway Adopt. Implement through a staged programme
the scale, nature and distribution of use by all categories of traffic. The
                                                                               assets. Promotion of   of inventory recording based on local priorities,
information should ideally be incorporated into a GIS system, together
                                                                                GIS. Integration of            needs and risk assessments.
with other related information, including highway condition surveys, for
                                                                                   related data.
ease of interpretation by non– technical stakeholders, and regular
updating.
R8.4 Network Hierarchy. The strategy should define hierarchies for all
elements of the highway network, including carriageways, footways,
and cycleways. The hierarchy should take into account current and      Previously the Hierarchy
expected traffic characteristics and use, having regard to Local        was 'Cast in Stone' by
                                                                                                                           Adopt.
Transport and Development Plans and the requirements for the United the Plan. It is now to be
Kingdom Pavement Management System, (UKPMS), National Road                    Dynamic.
Maintenance Condition Survey, (NRMCS), and New Roads and Street
Works Act, (NRSWA).




                                                                              4
    Review of Code of Practice for Highway Maintenance                                                                                      APPENDIX A




                                                                                 Changes from
                                                                                                                       Recommendation
CoP Recommendations. These with inter-authority interest are                     previous HMP
shaded.


R8.5 Local Influences on Hierarchy. The hierarchy should also take              Potential for sub -
                                                                                                          Adopt. Develop through a process of review,
account of local circumstances, for example the influence of schools        division of hierarchies to
                                                                                                          taking into account some specific criteria for
and hospitals or particular concentrations of older, disabled or other          account for local
                                                                                                                     Schools and Hospitals.
potentially vulnerable users.                                                    circumstances.



R8.6 Integrity of Facilities for Walking and Cycling Particular account
should be taken of the need to establish continuity in routes for cycling      No previous link           Adopt. Develop such routes through a process
and walking, and priorities for sections of highway linking segregated           identified with         of review, defining them in the network hierarchy
cycling and walking facilities, in determining maintenance                   sustainable transport.       and applying appropriate standards for repairs.
requirements.
R8.7 Consistency with Adjoining Authorities. The strategy should be        Previous Plan relied
co–ordinated with adjoining authorities, including those responsible for  upon the basis of the
maintenance of the strategic network, to ensure that network               COP being applied
                                                                                                 Adopt. Establish a process of formal liaison with
management practice, standards and programmes meet road users’              consistently in all
                                                                                                  bordering authorities at an operational level.
reasonable expectations for                                               authorities to provide
consistency, minimise disruption to users and the community and          any link (NB HMP an ex
provide value for money.                                                        H&W doc)




R8.8 Designing for Maintenance. Authorities should establish
arrangements to ensure that all highway improvement schemes
including traffic management, environmental schemes and minor                                                 Adopt. Develop Maintenance Audit and
                                                                             Fundamental Change,
works are designed to facilitate future maintenance in accordance with                                       coordination proceduresfor relevant new
                                                                             previous link informal.
the principles of this Code and informed by developing local                                                       schemes within the highway
experience. Consideration should be given to introducing formal
maintenance audit on a selective basis to assist this process.




R8.9 Identification of Maintenance Implications. Any additional
maintenance costs, including Winter Service, arising from all new and
improvement schemes on the highway should be explicitly identified
                                                                                                         Adopt. Revise local development standards to
and taken into consideration in evaluating the scheme. Where                 Fundamental Change,
                                                                                                          incorporate appropriate provision for future
schemes provided in conjunction with new development are likely to           previous link informal.
                                                                                                                      maintenance costs
involve unusual maintenance requirements and costs, consideration
should be given to securing a commuted sum from the developer for
such additional maintenance costs.



                                                                      Fundamental Change,                 Adopt. Need to identify level of qualification to
R8.10 Training and Development. All personnel involved in the highway
                                                                         previously it was                which each post holder should strive and then
maintenance should demonstrate levels of competence commensurate
                                                                      assumed that the staff              identify the associated training needs through
with their responsibilities, preferably through professional or
                                                                       are competent and it               the SRD process. Note the basic qualification
non–vocational qualifications (NVQ and SVQ). Authorities should
                                                                      was not necessary to               requirements of the post are defined and would
ensure that necessary training and support is provided for such
                                                                       demonstrate this by                 remain as the Person Specification for each
competence to be maintained and updated
                                                                           qualification.                                      post.


9. INSPECTION, ASSESSMENT AND RECORDING




                                                                             5
    Review of Code of Practice for Highway Maintenance                                                                              APPENDIX A




                                                                               Changes from
                                                                                                                 Recommendation
CoP Recommendations. These with inter-authority interest are                   previous HMP
shaded.



R9.1 Inspection and Survey Regime. Authorities should develop and
implement an inspection and survey strategy to provide accurate,
timely and relevant information on the condition of the highway
                                                                                                     Adopt. Through the Development and more
network, including cycleways and footways, as a basis for assessment
                                                                           Change in detail only   consistent application of existing processes and
of local maintenance need. The strategy should incorporate safety
                                                                                                       the establishment of periodic reviews.
inspections, service Inspections and structural condition surveys,
including frequencies, together with appropriate response
arrangements in each case.




R9.2 Recording of Information. Information from all inspections and
surveys, together with any immediate or programmed action, including
                                                                                                     Adopt. Through the Development and more
nil returns, should be accurately and promptly recorded, monitored,
                                                                           Change in detail only   consistent application of existing processes and
and utilised with other relevant information in regular reviews of
                                                                                                      the establishment of an periodic reviews.
maintenance strategy and practice. This is particularly relevant in the
case of safety inspections.




R9.3 Consistent and Benchmarked Procedures The strategy should
                                                                                                   Adopt. Through the Development and more
comprise consistent procedures including reasons for any differences      Adoption of performance
                                                                                                  consistent application of existing systems and
from practice identified by this Code, formally approved by the           management approach.
                                                                                                    the establishment of an periodic reviews.
Authority, published and regularly reviewed.




R9.4 Approach to Highway Condition survey. The highway condition
survey strategy should reflect the different requirements of the network
                                                                         Replace the previously
based upon the defined hierarchy, and may be based on “coarse”                                      Adopt. Scope of the inspection regime to be
                                                                            defined 'detailed
visual walked or driven surveys, or machine collected data according to                             based on a balance between resources, legal
                                                                          inspections'. Better
particular circumstances. Detailed visual surveys may be cost                                             duty, risk and community needs.
                                                                                defined.
beneficial in certain heavily built up areas, and to supplement data in
more localised cases to assist in consideration of treatment options.




R9.5 Scope of Highway Condition Survey. The highway condition
                                                                            Previous plan
survey strategy should provide as a minimum the structural condition
                                                                       prescribed a set level
information necessary to determine and monitor relevant BVPIs. It                                   Adopt the principal, but suggest the evolution
                                                                        and did not make the
should however also provide information to support more detailed                                     from the base requirements. This is to be
                                                                     line to the establishment
assessment and monitoring of highway elements, for example surface                                     established through periodic reviews.
                                                                         of a programme of
and road edge condition in order to establish a five year programme,
                                                                               works.
and to assist the programming of routine maintenance.




R9.6 Co–ordination with NRMCS. The highway condition survey
strategy should be compatible with the requirements for surveys of
strategic and local road condition specified through NRMCS and to                  None.                               Adopt.
facilitate the provision of information to NRMCS as a basis for
assessment of national maintenance need, where this applies.




                                                                           6
    Review of Code of Practice for Highway Maintenance                                                                               APPENDIX A




                                                                               Changes from
                                                                                                                  Recommendation
CoP Recommendations. These with inter-authority interest are                   previous HMP
shaded.
R9.7 Accuracy and Reliability of Data. Highway condition assessment
data from visual, deflectograph or other machine surveys will have         Introduction of quality
                                                                                                         Adopt. Incorporate highway condition
considerable influence on BVPIs, spending levels and priorities. It will    management upon
                                                                                                     assessments in specifications for procurement
need to be accurate, complete and repeatable, and high standards of        condition assessment
                                                                                                         of contract and consultancy services.
quality management and control should therefore be applied to its                  data.
specification, procurement, collection and processing.


R9.8 Visual Survey Data Processing for Structural Condition Index.
Visual inspection survey data to be used for highway condition
assessment purposes should be processed by a pavement
management system accredited to UKPMS Tranche 2, or equivalent or          Change in detail only                        Adopt.
versions subsequently approved, in accordance with the currently
approved set of Rules and Parameters, to provide Structural Condition
Indices and relative technical priority for network sections.


R9.9 Supplementary Visual survey Data Processing. Visual inspection
data may also be processed according to other rules at the discretion
of the authority in order to consider other options for technical
prioritisation. Any variations from the current Rules and Parameters       Previously no variation Adopt. Through the Development and consistent
utilised by the authority should be recorded for LTP monitoring                 established.               application of existing systems.
purposes and information from both scenarios should be presented for
purposes of comparison.


R9.10 Adoption of Economic Prioritisation. Bearing in mind the “single
capital pot” arrangements for local authority capital expenditure and
                                                                       Fundamental Change.
competition for funding of other services authorities should also
                                                                           Weak link only
consider the adoption of more advanced processing facilities
                                                                       established previously         Adopt. Aim for introduction in 2004/05 works
incorporating economic prioritisation. These are provided for in UKPMS
                                                                            for Highway              programme. Further develop existing systems.
Tranche 3, and will be enhanced to take account of ongoing research
                                                                       Maintenance through
and developments, in particular that being undertaken by the Highways
                                                                                LTP.
Agency in respect of HAPMS.


R9.11 Measurement of Skidding Resistance. Authorities should
develop a strategy for managing the skidding resistance of running
surfaces based on the principles defined in this Code and include this
in the Highway Management Plan. The strategy should provide for
regular measurements of skidding resistance followed by detailed
investigation where the skidding resistance at a site has fallen to, or is
                                                                            No major change. Detail Adopt. Through the Development and consistent
lower than, the pre–determined Investigatory Level for that site.
                                                                                better defined.             application of existing systems.
Treatment should be prioritised if the skidding resistance is significantly
below this level, or if the number of accidents or proportion of accidents
in wet conditions, or that involving skidding, is greater than normal.
Otherwise, treatment should be carried out over a longer term to bring
about an overall high standard of skidding resistance.



R9.12 Optimisation of Survey Regime. Authorities should plan and
co–ordinate their inspection and survey regime to provide a                Fundamental change.
                                                                                                   Adopt. Through the Development and consistent
cost–effective regime consistent with the characteristics of the area.       Previously links not
                                                                                                   application of existing systems, including closer
Although different types of survey may be undertaken independently or      firmly established and
                                                                                                      integration of council services involved in
together any safety issues identified during service inspections or           areas of work are
                                                                                                     highway and environmental management.
condition surveys should be recorded and actioned in accordance with         treated in isolation.
safety inspection regime.



R9.14 Developments in Survey Technology. Regular reviews of survey
strategy should take account of new technologies and methods. For
                                                                        No formal review
example, given the significant influence of carriageway “rutting” in                                  Adopt. Through Service review and effective
                                                                     process has previously
determining structural condition the use of more accurate “rut bar”                                               Business planning.
                                                                        been established.
measurement should be considered where appropriate.



10. CONDITION, STANDARDS, AND INVESTIGATORY LEVELS




                                                                           7
    Review of Code of Practice for Highway Maintenance                                                                                  APPENDIX A




                                                                                 Changes from
                                                                                                                    Recommendation
CoP Recommendations. These with inter-authority interest are                     previous HMP
shaded.




R10.1 Definition of Standards or Warning Levels. Authorities should
prescribe standards for the management of the highway maintenance
service, defining the nature and extent of works to be undertaken in
                                                                            Changes in detail only. Adopt. Through the Development and consistent
particular circumstances of maintenance need, and the level of
                                                                             Now better defined.     application of The Highway Maintenance Plan.
urgency that will be assigned to the response. Such standards should
relate to safety, serviceability and sustainability
objectives.




R10.2 Consistent and Benchmarked Standards. Authorities have                Fundamental change in
discretion to define and review their own standards in the light of local    the focus of the Plan in Adopt. Review standards against local needs
circumstances, but should benchmark these against those identified by       line with Best Value and    through periodic reviews and benchmark
this Code for the purpose of Best Value comparison, and apply them            the Local Government through National, Regional and Local Indicators.
consistently.                                                                 Modernisation Agenda



R10.3 Application of UKPMS System Intervention Levels. The standard
System Intervention Levels for application of structural maintenance
treatments prescribed within the currently approved set of UKPMS
Rules and Parameters and other DETR advice should be used for
consistent calculation of Condition Indices, BVPIs, and structural       Change in detail only.                           Adopt.
maintenance “backlog”. Authorities may vary these at their discretion to
consider other options for technical prioritisation. Any variations from
the current version of UKPMS Rules and Parameters utilised by the
authority should be recorded for LTP monitoring purposes.


R10.4 Standards for Regulatory Functions and Utilities Management
                                                                        Change in the focus of
Authorities should establish standards and response arrangements for
                                                                       the Plan in line with Best
the regulatory elements of the highway maintenance service. Particular                            Adopt. Through the Development and consistent
                                                                         Value and the Local
emphasis should be given to the management of utilities in accordance                                   application of existing mechanisms.
                                                                             Government
with the relevant guidance Codes of Practice in order to minimise
                                                                        Modernisation Agenda
disruption to users and the community.




                                                                    Fundamental change in
R10.5 Standards for User and Community response. In addition to                                Adopt. Processes to be developed through the
                                                                     the focus of the Plan in
“operational” standards, authorities should establish standards and                           Council's Modernisation Programme. Standards
                                                                    line with Best Value and
response arrangements for the user and community response aspects                                    to be consistent with Council wide
                                                                      the Local Government
of the highway maintenance service.                                                                      communication standards.
                                                                      Modernisation Agenda




Additional findings and/or recommendations of the review team


                                                                          Change in the structure
                                                                                of the HMP to
                                                                           enable/reinforce actual
                                                                          Service Delivery, by the
Establishment of a Highways Maintenance Operational Standards and           use of an operational
Procedures Manual as an integral part of the Highway Maintenance               standards and           Adopt. In linking to the structure of the HMP.
Plan, to aid service delivery in line with the aims and objectives of the   proceadures manual          Use headings as this Section of the code.
Plan.                                                                     capable of 'stand alone'
                                                                           use. That is in line with
                                                                           the aims and objective
                                                                          of the Plans (HMP, LTP,
                                                                                     HP).


11. PERFORMANCE INDICATORS, COMPARISON AND TARGETS


                                                                             8
    Review of Code of Practice for Highway Maintenance                                                                                  APPENDIX A




                                                                                Changes from
                                                                                                                    Recommendation
CoP Recommendations. These with inter-authority interest are                    previous HMP
shaded.
R11.1 Development of Performance Based Service. Authorities should
establish a framework of Performance Indicators and Outcome Targets
against which to measure the performance of the highway                                                Adopt. Through effective Business Planning.
                                                                            Not on previous CGP
maintenance service and support the pursuit of continuous                                                     Link to Local Trasnport Plan.
improvement. A period of five years for targets will usually be
appropriate.
R11.2 Best Value Performance Indicators. Authorities should establish
systems to provide information for current national BVPIs relating to       Not on previous CGP                            Adopt
highway maintenance and others subsequently developed.
R11.3 Indicators for Integrated Transport and Wider Policy. The
Highway Management Plan or Asset Management Plan should identify
                                                                            Not on previous CGP                            Adopt
the contribution of highway maintenance to BVPIs relating both to
transport and wider policy areas.
R11.4 Local Performance Indicators. The Highway Management Plan
or Asset Management Plan should also identify regional or local
performance indicators, based on outcomes, for performance                                                 Adopt. Link to annual Business Plans
management purposes, having regard to the summary of
Benchmarking Information included in Appendix D.
R11.5 Use of CIPFA Code of Practice. The development of financial
performance information for benchmarking purposes should for                                               Adopt where consistent with corporate
                                                                            Not on previous CGP
consistency be based upon the categories and definitions contained in                                              accounting practice.
the CIPFA Code of Practice.
                                                                                                       Adopt. Through participation in benchmarking
R11.6 Sharing Performance Information. Authorities should, where
                                                                                                        networks such as Midlands Benchmarking
contractually possible, arrange to share performance information in the
                                                                            Not in previous CGP       Group, New Unitaries Benchmarking Group and
interests of the wider continuous improvement agenda through
                                                                                                         National Benchmarking Club for Highway
participation in benchmarking networks and similar arrangements.
                                                                                                                         Works.
12. PROGRAMMING AND PRIORITIES


                                                                       Previous plan identified
                                                                        some of the criteria by
R12.1 Defining Priorities. Priorities for highway maintenance activity
                                                                       which activities could be
should be based upon the objectives and outcomes for each
                                                                        prioritised, but did not   Adopt. Through the development and
maintenance category defined in the Highway Management Plan and in
                                                                         identify the means of application of consistent processes and criteria
accordance with the principles of Best Value and the legal obligations
                                                                       application. Excepting in     for prioritisation and programming.
of the Authority. The process should be clear, transparent and
                                                                            the area of safety
consistently applied.
                                                                          inspections were all
                                                                              were a priority!




R12.2 Priorities for Programmed Maintenance. Preliminary priorities for
highway structural maintenance should initially be established utilising
                                                                                                       Adopt. Through the development, expansion
the output of technical (and economic prioritisation) processing from a           See 12.1
                                                                                                      and consistent application of existing processes.
UKPMS accredited Pavement Management System, The preferred
model will have the objective of minimising cost over time.




R12.3 Modification for Local Circumstances. Initial highway structural                                      Adopt. Through the development and
maintenance priorities, obtained automatically from data processing,        Fundamental Change,       consistent application of systems already in use
should be reviewed and adjusted where necessary to take account of            No previous link           in some areas to take account of technical
more detailed technical information and local circumstances, and                established.           information, local circumstances and relevant
modified economic priorities defined.                                                                             local economic prioirities.




                                                                           Highway maintenance is      Adopt. Develop existing Local Transport Plan
R12.4 Scheme Development. Modified economic priorities should be
                                                                            no longer considered in      programmes to produce a more holistic
developed into individual schemes based upon maximising added
                                                                           isolation. Focus on User     approach to maintenance schemes, taking
value to the wider transport and corporate objectives of the authority,
                                                                             & Community need.           account of wider Herefordshire Plan and
together with relevant technical considerations.
                                                                              Longer term view.                Corporate Plan objectives.




                                                                            9
    Review of Code of Practice for Highway Maintenance                                                                                    APPENDIX A




                                                                                Changes from
                                                                                                                     Recommendation
CoP Recommendations. These with inter-authority interest are                    previous HMP
shaded.
R12.5 Programme Assembly. The developed structural maintenance
schemes should be assembled into programmes of work in                                                     Adopt. Through the development and
                                                                           Fundamental Change,
co–ordination with other highway maintenance and improvement                                            application of improved project management
                                                                             No previous link
programmes and integrated transport schemes on related parts of the                                    systems and a partnering approach to delivery
                                                                               established.
network to maximise added value to the network and to minimise                                                     of works programmes.
disruption to users, and the community.
R12.6 Adding Community Value. All programmed highway
                                                                                                       Adopt. Through the more holistic approach to
maintenance activity should realise its potential to add community         Fundamental Change,
                                                                                                       the management of the highway environment,
value at minimum cost, for example by the incorporation of dropped           No previous link
                                                                                                        including closer working and liaison between
kerbs to assist disabled people, modification of unclear signing or road       established.
                                                                                                         operational teams to develop best practice.
markings.


                                                                                                         Adopt. Need to phase the transition from
R12.7 Extent of Structural Maintenance Programme Programmes for            Fundamental Change,           present 2 year approach to 5 year period.
major highway structural maintenance should be drawn up over a                Not previously               Achieve through the development and
rolling five–year period reviewed annually.                                    established.              consistent application of prioritisation and
                                                                                                                 programming processes.


R12.8 Consultation on Maintenance Programme. Consultation should
                                                                                       Adopt. Use R8.7, NRSWA coordination and LTP
be undertaken with adjoining authorities, other agencies, public   Fundamental Change,
                                                                                        Links. Make information available to the public
transport operators and the local community, preferably on the        Not previously
                                                                                         through Local Area Forums, the internet and
combined works programme for maintenance and improvement as part       established.
                                                                                                    council publications.
of the LTP process, but in any event on the maintenance programme.
13. WINTER SERVICE
R13.1 Winter Service Policy. Authorities should formally approve and
adopt policies and priorities for Winter Service which are coherent with
                                                                           Current Routes based        Adopt. Policy contained in Highway
wider objectives for transport integration and network management,
                                                                                on historical    Maintenance Plan to be more fully developed to
including strategies for public transport, walking and cycling. They
                                                                           development and route    reflect priorities of Local Transport Plan,
should also take into account the wider strategic objectives of the
                                                                                 hierarchy          Coroporate Plan and Herefordshire Plan
authority and “cross–cutting” issues, such as regeneration or social
inclusion.
                                                                                                       Adopt. Consult through representative groups
R13.2 Winter Service Operational Plan. Authorities should formally
                                                                                                      and organisationsations (such as Herefordshire
approve, adopt, and publish, in consultation with users and key            Increased Consultation
                                                                                                         Plan Transport Ambition Group). Publish
stakeholders, a Winter Service Operational Plan based on the                  with Stakeholders
                                                                                                         summary of Winter Maintenance Plan on
principles of this Code.
                                                                                                                          Internet
                                                                             Service will need to
R13.3 Winter Service Route Planning. The Operational Plan should
                                                                               address broader
define treatment route plans for carriageways, cycleways, and                                            Adopt. Need to demonstrate 'Reasonable
                                                                           hierarchy of routes such
footways based upon the general maintenance hierarchy but adapted                                        Policy'. (listing showing priority/hierarchy).
                                                                               as footways and
to into account the factors identified by this Code.
                                                                                  cycleways
R13.4 Co–ordination and Co–operation. Winter Service policy and
Operational Plan should be co–ordinated with adjoining local and               Closer working       Adopt. Exchange copies of Winter Maintenance
strategic authorities to ensure that route planning, and treatment            relationships with       Plans. Display route overlaps and cross
regimes meet road users’ reasonable expectations for consistency,          neighbouring authorities     boundary on all published information.
and provide value for money.
R13.5 Publication and Information. Authorities should make widely
                                                                                                           Adopt. Communicate daily actions to
available for users and the community a non–technical summary of the
                                                                                                      surrounding Authorities and Council's Website.
Winter Service Operational Plan including plans of the treated network,         New Feature
                                                                                                      Produce Winter Brochure. Add gritting routes to
together with guidance on safe use of the network. They should also
                                                                                                                        website.
establish arrangements for local radio information.

R13.6 Annual Review. All aspects of the Winter Service Operational                                          Adopt. Limit consultation to relevant
                                                                           More formalised annual
Plan should be reviewed annually in consultation with users and key                                     stakeholders as circumstances change and
                                                                                   review.
stakeholders to take account of changing local circumstances.                                                             dictate.

R13.7 Weather Forecasting and Detection Systems
Authorities should take full advantage of weather forecasting                                         Adopt. Continue existing policy with renewed
                                                                                 No change.
information services.                                                                                 emphasis on IT/technical developments.


R13.8 Service Delivery Arrangements
Authorities should review annually arrangements for delivering Winter
Service in consultation with all service partners including consultants,
                                                                                New Feature                                 Adopt.
contractors, District and Local Councils and volunteer wardens, to
ensure clear terms of reference for the provision and management of
all resources, health and safety, and insurance.




                                                                           10
    Review of Code of Practice for Highway Maintenance                                                                                APPENDIX A




                                                                                  Changes from
                                                                                                                   Recommendation
CoP Recommendations. These with inter-authority interest are                      previous HMP
shaded.
R13.9 Annual Technical Review
All vehicles, plant, fuel provision, equipment and maintenance
arrangements should be checked annually in order that any necessary
                                                                                   No change.                             Adopt
action can be taken to ensure full operational service status prior to the
inter Service season. This should include checking the calibration of all
de–icing equipment and spreaders.
R13.10 Personnel, Training and Development. Training and
development needs, in particular those relating to health and safety, of
                                                                             NVQ training of staff                        Adopt
all personnel should be reviewed annually in order that any necessary
training can be provided prior to the Winter Service season.

R13.11 Salt Purchase and Storage
Authorities should manage the purchase, storage and use of salt and                                  Adopt. Exisitng consortia purchasing contract to
                                                                                   New feature
other de–icing materials consistently with the principles of Best Value                                         be renewed for 2004/05.
and sustainability and consider the benefits of consortia purchasing.
R13.12 Information Recording and Monitoring
Comprehensive and accurate records should be kept of all Winter
                                                                                                      Adopt. Continue to extend GPS trial if results
Service activity, including timing and nature of all decisions, the           Improved recording
                                                                                                         demonstrate a clear business/service
information on which they were based, and the nature and timing of all             system
                                                                                                                     justification.
treatments. The use of data loggers should be considered to assist
with this process.
14. WEATHER AND OTHER EMERGENCIES
R14.1 Planning for Emergencies. Authorities should establish, in
consultation with others, including emergency services and relevant           Closer Links with
agencies, operational plans and procedures to enable timely and              Emergency Planning,                          Adopt
effective action by the highway maintenance service to mitigate the          Environment Agency
effects of emergencies.
R14.2 Operational Plans for Emergencies. The content of operational
plans and procedures should be based on those developed in respect Integrate Winter Service
of Winter Services and summarised in Appendix H of this Code,                 Policy with other
                                                                                                                          Adopt
adapted to suit the particular risks and requirements for the situation in    Contingencies ie
question. It will be essential to address specific health and safety       flooding, fuel spillage
issues relevant to each emergency.

R14.3 Planning for Civil Emergencies. Authorities should ensure that
the role and responsibilities of the highway maintenance service in           Clearer
responding to emergencies, are defined in the Civil Emergency Plan, definition/identification of
                                                                                                                          Adopt
maintained by the authority’s designated Emergency Planning Officer, highway maintenance
that these are understood by all personnel involved, and that all          service role.
necessary contingency planning is in place.
15. MATERIALS AND TREATMENT



R15.1 Best Value and Sustainability. Consideration of sustainability
                                                                             Fundamental change.
should be a fundamental component of Best Value reviews relating to                                   Adopt. Develop existing Good Environmental
                                                                              Previously links not
highway maintenance which can open up new areas for consideration                                            Management (GEM) systems).
                                                                              firmly established.
of continuous improvement and stimulate innovation and creativity.




R15.2 Maximising Environmental Contribution. Materials, treatments
and processes adopted for highway maintenance schemes should
routinely be appraised for environmental contribution and for wider          Fundamental change.
                                                                                                     Adopt. Through the expansion of GEM and the
issues of sustainability. Authorities could consider undertaking an           Previously links not
                                                                                                                use of QA procedures.
environmental appraisal of their Highway Maintenance Strategy, and            firmly established.
environmental audit of a sample of individual schemes, in order to
develop good practice.




                                                                             11
    Review of Code of Practice for Highway Maintenance                                                                                    APPENDIX A




                                                                                  Changes from
                                                                                                                      Recommendation
CoP Recommendations. These with inter-authority interest are                      previous HMP
shaded.
R15.3 Application of Technical Standards
Authorities should generally apply approved technical standards for
materials and
                                                                                Previously links not
processes, and ensure the provision of a quality testing, control and
                                                                             firmly established in the    Adopt. Through the appropriate use of QA
management regime
                                                                              plan, but being applied        procedures and sector schemes.
consistent with the principles of continuous improvement. The
                                                                                    in practice.
development of the industry “Sector” schemes is particularly helpful in
this context and these should be
supported.

R15.4 Balancing Standards and Sustainability
                                                                             Fundamental change.
Subject to risk assessment, authorities should encourage the                                             Adopt but MUST be subject to rigorous Risk
                                                                              Previously links not
relaxation of technical standards where this would bring significant                                                  Assessment.
                                                                              firmly established.
benefits of sustainability.


R15.5 Consistency with Character. Authorities should ensure that
materials and treatments for any scheme are consistent with the                Previously links not
                                                                                                         Adopt. Devlop Operational and local technical
character of the area and for example do not contribute to the              firmly established in the
                                                                                                         standards to reflect local needs and national
“urbanisation” of attractive rural areas. Conversely, in heavily trafficked plan, but being applied
                                                                                                                        best practice.
urban areas materials, should be of sufficiently high quality to avoid             in practice.
premature deterioration and consequent poor appearance.



R15.6 Nature Conservation and Biodiversity. Highway verges, and
landscaped areas should be managed with specialist advice, in                Previously links not
accordance with the principles of a Biodiversity Action Plan to meet      firmly established in the
                                                                                                                             Adopt.
legal obligations particularly in respect of injurious and noxious weeds, plan, but being applied
support conservation and add landscape value, with specialist advice             in practice.
where necessary.


R15.7 Depots and Materials Storage                                              Previously links not
                                                                                                         Adopt. Review future requirements for depots
Depots and materials storage areas should be managed to mitigate             firmly established in the
                                                                                                             and materials storage and apply GEM
visual intrusion and to avoid pollution in accordance with legal and          plan, but being applied
                                                                                                         procedures to existing and proposed facilities.
community obligations.                                                              in practice.


R15.8 Waste Management. Authorities should define and apply                     Previously links not
policies for the minimisation, and sustainable management of waste           firmly established in the
                                                                                                               Adopt. Through GEM procedures.
arising from highway maintenance activities, including the                    plan, but being applied
encouragement of materials recycling.                                               in practice.



R15.9 Purchasing. Authorities should define and apply policies for the          Previously links not
                                                                                                       Adopt. Through the expansion of GEM, the use
sustainable purchasing of materials and services including                   firmly established in the
                                                                                                        of Environmental Assesment procedures and
encouragement to utilise products manufactured from recycled                  plan, but being applied
                                                                                                              effective procurement processes.
material.                                                                           in practice.


16. PROCUREMENT AND SERVICE DELIVERY


R16.1 Best Value Procurement. Procurement of highway maintenance
                                                                                Philosophy not
services should be based on the principles of Best Value, in
                                                                             developed in previous                            Adopt
accordance with standing orders of the authority, to facilitate creativity
                                                                                     HMP
in service delivery and finance by potential service providers.


R16.2 Performance Based Contracts. Contracts for the provision of
                                                                                Philosophy not
highway maintenance services should be performance based so far as
                                                                             developed in previous                            Adopt
practicable, and should be framed so as to facilitate continuous
                                                                                     HMP
improvement.


R16.3 Procurement Options. Authorities should assess a range of
procurement options for the delivery of highway maintenance services.           Philosophy not
The principle of continuous improvement is more likely to be achieved        developed in previous                            Adopt
through longer term performance based Partnerships than through                      HMP
relatively short term conventionally based contracts.



                                                                             12
    Review of Code of Practice for Highway Maintenance                                                                               APPENDIX A




                                                                                Changes from
                                                                                                                 Recommendation
CoP Recommendations. These with inter-authority interest are                    previous HMP
shaded.

R16.4 Inclusion of Related Functions. In assessing options for the
                                                                              Philosophy not
scope and content of highway maintenance contracts, authorities
                                                                           developed in previous                         Adopt
should consider the extent to which they should include other related
                                                                                   HMP
highway construction and management functions.


R16.5 Contract Flexibility. In the light of the significant developments
currently taking place in the field of highway management                   Philosophy not
procurement, contracts should so far as practicable provide for          developed in previous                           Adopt
flexibility to incorporate emerging practice and reviewable over perhaps         HMP
a five year period.



R16.6 Joint Contracts. Authorities should consider the extent of              Philosophy not
                                                                                                       Adopt where a robust business/operational
potential benefits to be gained from joint contracts with adjoining        developed in previous
                                                                                                             case can be demonstrated.
authorities for aspects of highway maintenance.                                    HMP




R16.7 Agency Arrangements. Where an Authority has agreed agency
                                                                              Philosophy not         Adopt. Improve accountability for delegated
arrangements for other authorities to undertake aspects of highway
                                                                           developed in previous      functions under the Parish "Lengthsman"
maintenance on behalf of the authority, the Strategy should set out the
                                                                                   HMP                                scheme.
agreed management accountabilities and financial arrangements.



17. FINANCIAL MANAGEMENT

R17.1 Financial Information and Planning. Strategies for highway
maintenance contained in the Highway Network Management Plan and
                                                                                                                        Adopt.
the Local Transport Plan should be supported by clear financial
planning and management information arrangements.
R17.2 Sources of Finance. Financial planning arrangements should
consider the scope for introducing new sources of finance, for example                                                  Adopt.
through PFI, and developers’ contributions.
R17.3 Budget Preparation. The preparation of budgets for highway                                       Adopt where consistent with corporate
maintenance should reflect the CIPFA Code of Practice for Best Value                                 accounting procdures. Five year planning is
accounting and be based on a rolling five–year period consistent with                                 consistent with Capital Strategy and Local
the maintenance strategy.                                                                                          Transport Plan.
R17.4 Financial Accountability. Systems for financial management
should recognise the need for the delegation of financial accountability                                Adopt. Through an explicit scheme of
to be consistent with delivering high standards of customer                                        delegation for highway maintenance operations.
responsiveness.
R17.5 Accounting Flexibility. Arrangements should be established for                                Adopt through existing budgetary processes for
carry over of expenditure at year end which recognise the sensitivity of                             handling over/under-spends within prescribed
highway maintenance works to variable weather conditions, particularly                                    limits, including ring-fencing of winter
in the pre year end period.                                                                                    maintenance revenue costs.
R17.6 Weather Sensitivity. Consideration should be given to special                                 Adopt through effective reporting of budgetary
financial arrangements including the use of reserves to deal with                                  implications during periods of excessive weather-
extended periods of bad weather, the frequency of which is expected to                               related costs to allow financial provision to be
increase.                                                                                                           considered "in-year".
R17.7 Budgetary Control. Standards and procedures for budgetary
control should be established, consistent with the principles of this                               Adopt. Through continued development and
Code. Systems should preferably enable easy and electronic data                                             review of existing systems
exchange between client and major service providers.
18. MONITORING, REVIEW AND REPORTING
R18.1 Risk Management Approach. Arrangements should be made for
frequent and regular monitoring of overall network management
                                                                                                    Adopt. Through performance review including
performance, including effectiveness of inspection, information
                                                                             New requirement           accidnet/claims histories and whole life
systems, and response arrangements, and changes introduced where
                                                                                                                 maintenance costs.
necessary to ensure that personal and financial risks both to users and
the authority are managed effectively.
R18.2 Monitoring of Indicators, Targets and Outcomes Arrangements
should be made for monitoring of strategic highway maintenance
objectives and outcomes, including BVPIs and other key indicators of         New requirement        Adopt. Through effective Business Planning.
network condition and performance, and changes introduced where
necessary to ensure that progress towards targets is maintained.




                                                                           13
    Review of Code of Practice for Highway Maintenance                                                      APPENDIX A




                                                                            Changes from
                                                                                           Recommendation
CoP Recommendations. These with inter-authority interest are                previous HMP
shaded.


R18.3 Monitoring of Procurement Regime. Arrangements should be
made for monitoring the performance of procurement arrangements
and the extent to which these are contributing to the pursuit of        New requirement        Adopt
continuous improvement, and changes introduced where necessary to
ensure that the necessary progress is maintained.



R18.4 Enhancing Benchmarking Information. Arrangements should be
made to share ongoing monitoring and Benchmarking information with      New requirement        Adopt
others in the interests of the wider Best Value agenda.



R18.5 Monitoring Research and Developments. Arrangements should
be made to ensure that the results of ongoing research are monitored
                                                                        New requirement        Adopt
and incorporated into highway maintenance practice where desirable
and with respect to local circumstances.




                                                                       14
          Appendix B
Parish Councils Participating in
 Minor Highway Maintenance
     Parish Councils Participating in 2004/2005
                            Abbeydore & Bacton
                                  Aymestry
                                    Brilley
                         Brimfield & Little Hereford
                               Border Group
                                 Clehonger
                                   Clifford
                                   Cradley
                                  Dorstone
                               Eaton Bishop
                               Ewyas Harold
                                 Fownhope
                              Hampton Bishop
                          Hentland & Ballingham
                                Holme Lacy
                                Kentchurch
                               Kilpeck Group
                                 Kimbolton
                                   Kington
                                      Lea
                            Leintwardine Group
                                    Linton
                                 Little Birch
                                 Longtown
                             Lower Bullingham
                                   Luston
                                   Madley
                           Monkland & Stretford
                                    Orcop
                                   Orleton
                                Peterchurch
                              Richards Castle
                               Upton Bishop
                                   Walford
                                  Weobley
                                  Wigmore
                                 Vowchurch

                       Parishes included in 2005/06

 Bishopstone & District Group                                 Lyonshall
     Birley with Upper Hill                                  Much Birch
            Colwall                                             Putley
             Cusop                                          Pyons Group
          Eardisland                                      Stapleton Group
       Eardisley Group                                 Titley & District Group
      Holmer & Shelwick                                    Wyeside Group
 Kingstone & Thruxton Group
Kington Rural & Lower Harpton
                Appendix C
Plans indicating the Maintenance Teams Areas
    and Contact Details - see separate plan
         Appendix D

Highway Maintenance Programme
HIGHWAYS AND TRANSPORTATION SERVICE

PROGRAMME OF HIGHWAY CAPITAL
          WORKS
         2006/2007
      (Note: Excludes Bridge Strengthening and Maintenance)


                S. Oates, B.Sc.(Eng), C.Eng.,M.I.C.E.,
     Highways and Transportation, PO Box 236, Hereford, HR4 0WZ
                      Telephone 01432 260000
                         HIGHWAYS AND TRANSPORTATION SERVICE

                         PROGRAMME OF CAPITAL WORKS 2006/2007



INTRODUCTION

This document is the outline programme of Highway Maintenance capital works to be undertaken by
Herefordshire Council’s Engineering and Transportation Service for the 2006/2007 financial year. The
areas of works included for are: -

•   Carriageway Treatments
•   Footways and Kerbing

PROGRAMME DEVELOPMENT

Outcomes

The 2006/07 Programme has been developed to optimize its contribution to Herefordshire Council's
vision for:

    •   A safer highway network.
    •   Improved travelling conditions for all highway users.
    •   Greater care for the local environment.

Recognising that this vision will only be achieved through adopting a longer term approach to the
management of the highway asset, the programme has been built using the methodology set out below:

METHODOLOGY

The programme has been built in two stages:

•   Stage1: Theoretical analysis of the United Kingdom Pavement Analysis System (UKPMS)
    output (which directly informs the BVPI’s).
•   Stage 2: Practical input of Highway & Transportation teams, utilizing the output from Stage
    one to inform and develop a deliverable programme of works.

This approach is building upon the principals set out in the 2004/05 Highway Maintenance Plan, which
were based upon guidance within the National Code of Practice for Maintenance Management
“Delivering Best Value in Highway Maintenance”. The Highway Maintenance Plan states:

The output of UKPMS shall form the foundation for the carriageway works programme. Road condition
data for input to UKPMS is collected through Coarse Visual Inspections (CVIs) and automated data
gathering equipment (SCANNER) in accordance with national guidance issued annually. This approach
is being developed to determine where treatment should most effectively be applied to prevent or
minimise further deterioration from consideration of cost parameters including maintenance work costs,
routine maintenance costs, delay costs and accident costs. This approach should meet the safety,
serviceability and sustainability criteria for the prioritisation of programmed works.

Whilst the output from UKPMS should meet the overall needs of the community, it is technically based
(highway condition surveys) and does not take direct account of community effects.

The output from UKPMS and other condition monitoring systems are technically based and will not
always be sufficient to identify priority maintenance needs. The Council has adopted key priorities within
the Corporate Plan and other plans/strategies which will also be taken into account in the development
of the highway maintenance programme. The following categories have been included in the list of
programmed schemes to identify the factors supporting their inclusion in the programme.:

   A. Identified in the analysis of UKPMS/Scanner/Scrim output.
   B. The route is the subject of repeated Class 1 defects as identified through safety
      inspection.
   C. The route is identified as an Accident Cluster site, the cause of which is attributed to
      deficiencies in the carriageway condition or for which maintenance works should be co-
      ordinated with other safety treatments to minimise disruption and provide efficiencies in
      service delivery.
   D. The route is identified within the Safer Routes to Schools programme.
   E. The route is an access route to a site of public importance.
   F. The route is the subject of concern that cannot be addressed by routine or reactive works.




Whilst every effort has been made to achieve a balanced programme that will provide effective
management of the highways assets, it may be subject to change in content and detail through the year.
Such changes can arise from the need to address unforeseen maintenance demands arising during the
year, delays in achieving site access due to external factors (eg emergency utility works), budget
amendments identified during monitoring and opportunities identified during the year to achieve
efficiencies through re-alignment of programmes.
Highway Maintenance Capital Works Programme 2006/07
(Note: Excludes Bridges)

Road No         Title                                    Length    When      Reason Budget
                                                         (m)                 for wk
                Carriageway Resurfacing

A4110           South of Wigmore                             400     May     A         38,000
A4110           Mortimers Cross                              350      Jul    C         38,000
A4110           Stone House Safety Scheme                    350     Jun     C         48,000
A4112           Sarnesfield Dips                             100     May     A         17,000
A4113           Bucknell Turn - Reeves Lane                  350     Jun     C         38,000
A4113           Hillpike                                     150     Jun     C         18,000
A4137           Marstow                                      400     Jun     F         48,000
A417            Stretton Grandison                           400     May     F         53,000
A44             Moseley Farm bend to Pembridge               550     Jun     C         80,500
A44             Headbrook Rbt to Penrhos (Phase 2)           900     Jun     A         97,000
A449            Ledbury Rugby Club To Bypass                 300     May     B          5,000
A449            Bredenbury Towards C1116 Junction            400     May     F         28,000
A449            Docklow                                      400      Jul    C         28,000
A465            Commercial Road Hereford                     500     Apr     C, E     130,000
B4348           Dorstone Village                             250     Jun     F         13,000
B4348           The Rhydd                                    300     Jun     A, C      58,000
B4362           Cockgate Towards Bircher                     800     Aug     A         58,000
B4399           Sink Green - Gate House Road                 600     Oct     F         28,000
C1175           Coddington X To C1174 Jct. Slatch Farm       650     Aug     A         23,000
C1203           Longtown Lay-by and footpath                 200     Jun     F         13,000
C1235           Saddlebow Hill                               300     Jun     A          9,500
U65008          Ripplewood                                   670     Aug     F         16,000
U65035          The Crest Edwin Ralph                        120     Aug     A          7,000
U65644          Nash End Lane Nr.Bosbury                     800     Aug     F         22,000
U70608          Henry Street                                 200     Jun     A          8,500
U72613          Walkers Green                                500     Oct     F         18,000
U73229          The Hollies                                  250     Jun     B          8,000
U80205          Stonebow Road                                160     Sep     E, F       8,000
U81023          Faraday Road                                 350     Sep     F         13,000
U90411          Batch Lane                                   400     Aug     A         10,000
U91414          Sheriffs Lane JC1031 To JC1027               600     Aug     B         12,000
U91426          Holmes Marsh Lyonshall                       500     Aug     A         18,000
U93706          Arkwright Close Leominster                   200     Aug     A         18,000
                                                                                    1,027,500
                Surface Dressing

A4110           Aymestrey Towards Mortimers Cross            630   Jun-Jul   F        15,000
A4110           Lower Bewdley Bank Safety Scheme             500   Jun-Jul   C         9,000
A4137           St Owens Cross                               200   Jun-Jul   C         4,000
A417            Bodenham to C1114 Pencombe Junction         1500   Jun-Jul   B, F     29,000
A438            U90401 Staunton Junction To Portway         1050   Jun-Jul   C, F     21,000
A449            Walwyn Arms - Much Marcle                    150   Jun-Jul   C         3,600
A466            Bends near Timber Lodge                      250   Jun-Jul   C         5,400
A466            Lyston Smithy                                300   Jun-Jul   C         6,500
B4214           C1062 Jnt. To C1061 Thornbury                630   Jun-Jul   A         9,000
B4214           Munderfield To U65606 Junction              2300   Jun-Jul   A        27,000
B4214           C1172 Jnt. Beggars Ash To U67003 Jnt.       1800   Jun-Jul   A        31,000
B4220           Jnct. C1136 Stanford Ct. Farm               1450   Jun-Jul   F        21,000
Road No   Title                                         Length    When      Reason Budget
                                                        (m)                 for wk
          Surface Dressing (Contd)

B4222     Lea                                               450   Jun-Jul   A         4,300
B4348     Dorstone to the Bage                             2800   Jun-Jul   F        18,400
B4348     Vowchurch Common                                 1200   Jun-Jul   C         9,000
B4348     Crossway Farm                                     700   Jun-Jul   C        11,000
B4349     Shenmore to Tyberton                             2500   Jun-Jul   F        15,200
B4349     Clehonger Court                                   900   Jun-Jul   C         4,800
B4362     Cock Gate Cross Roads                             650   Jun-Jul   F        15,500
B4362     West Of Byton To County Boundary, Combe          1700   Jun-Jul   B        25,000
B4521     A49 to A4137 St Owens Cross                      1500   Jun-Jul   F        11,000
C1001     Walford - Brampton Bryan                         6010   Jun-Jul   A        19,000
C1007     Kinsham To Lingen                                2980   Jun-Jul   A        27,000
C1011     Presteigne To Cemetery                            860   Jun-Jul   A         7,000
C1039     Baskets Gate To Yarpole Village                  2900   Jun-Jul   B        26,000
C1039     Yarpole Village To Bircher                       1030   Jun-Jul   A         8,000
C1051     Brimfield Village                                1120   Jun-Jul   F        11,000
C1054     Burnthouse To C1053 Jct. Bleathwood               850   Jun-Jul   A         7,000
C1073     Stow To Millhalf X Rds                           1060   Jun-Jul   B         6,000
C1112     Ford To Stoke Prior                              2100   Jun-Jul   A        17,000
C1126     Marden - Sutton St Nicholas                       700   Jun-Jul   A, F     11,000
C1126     Sutton St Nicholas - Withington                   700   Jun-Jul   A, F     11,000
C1127     Lower Lyde                                        700   Jun-Jul   A, F      9,000
C1131     Westhide                                         1200   Jun-Jul   A, F      9,000
C1132     Stokes Lane A465 Jnt. To B4214                   2200   Jun-Jul   A        13,000
C1157     Hollow Lane To Staplow Cross Rds C1172 Jnt.      2300   Jun-Jul   A        14,000
C1162     Nurseries To Ham Green (U66406)                   950   Jun-Jul   B         7,000
C1234     Pontrillas to Orcop                               400   Jun-Jul   F         2,700
C1292     Haugh Wood                                       2000   Jun-Jul   A, F     15,000
U70412    Lincoln Hill                                     2500   Jun-Jul   F        13,900
U72407    Withington Marsh                                 1200   Jun-Jul   A, F      9,000
U75016    Urishay Common                                    600   Jun-Jul   F         6,300
U92600    The Broad To Lydiatts Cross Roads                1610   Jun-Jul   A         9,000
U92603    Eyton - The Riddle                               1840   Jun-Jul   F         8,000
U93000    Styches Lane                                     1200   Jun-Jul   F         8,800
U930209   Dilwyn Common Rd.                                1200   Jun-Jul   F         9,000
U94202    Pike Crossroads To The Bache                     2150   Jun-Jul   A        11,000
                                                                                    590,400
          Surface Dressing Preparation

A4103     Monkhide To Upper Eggleton                                Jun     B         7,000
A4103     Stiffords Bridge to B4220 Junction                        Aug     C         8,800
A4103     Tanhouse Lane Towards Storridge                           Jun     B         8,000
A4110     Aymestrey - Café Entrance                                 Jun     A         4,000
A4110     South of Wigmore                                           Jul    A        16,000
A4110     Street Lane - Ledicot Lane Jnt.C1034                      Jun     A        14,000
A4111     Cemetery Bend to Kington By Pass                           Jul    A         9,000
A4111     Hollywell Dingle                                          Jun     A         4,000
A438      Portway PH To B4230 Junction                              May     B         8,000
A44       C1066 Jnt. Whitbourne To County Boundary                  Jun     A         7,000
A465      Rosemaund Junction To Monkton Farm Shop                   Jun     B        14,000
B4203     O'Mallys To Bromyard Downs Jnt.                           May     A        11,000
B4214     B4220 Jnt.to C1152 Catley                                 May     A        10,000
B4214     Panniers Lane                                             May     A        14,000
Road No       Title                                     Length   When     Reason Budget
                                                        (m)               for wk
              Surface Dressing Preparation (Contd)

B4361         Rosebank To Portway X Rds B4362 Jnt.                Jan     B         9,000
B4362         Cock Gate Cross Roads Towards Bircher               Apr     A        16,000
C1007         Kinsham - Lingen                                    Apr     A         4,000
C1019         Wigmore To Elton                                    Apr     B         8,000
C1023         Stockley Crossroads To Byton Hand                   Apr     A         8,000
C1031         Lyonshall To Bollingham                             Jan     F        19,000
C1039         Baskets Gate - Yarpole Village                      Feb     A         7,000
C1049         Haynal Lane To Ford                                 Apr     F         9,000
C1054         C1053 Jnt. To Bleathwood Manor                      Apr     F         9,000
C1080         Almeley To Kinnersley                               Feb     A         6,000
C1095         Weobley Junction C1094 Ledgemoor Turn               Feb     B         8,000
C1292         Dormington-Mordiford Part                           Sep     A, F     19,000
C1297         Haugh Wood                                          Aug     A, F     29,000
U65605        Church House Lane, Acton Beauchamps                 Dec     A         7,000
U72214        Fownhope                                            Oct     A, F      9,000
U72215        Fownhope                                            Nov     A, F      9,000
U72407        Withington Marsh                                    Dec     A, F     16,000
U92600        The Broad - Lydiatts Cross Road                     May     A         4,000
U92602        Eyton - The Riddle                                  Mar     A         7,000
Various       County SD prep for SD 06/07                         May     A         9,000
                                                                                  346,800
              Carriageway Repairs

A1110/A4113   Carriageway Pushes And Heaves                       Mar     B         5,000
A4103         Tanhouse Lane                                         Jul   F         5,000
A4110/A480    Carriageway Pushes And Heaves                        Oct    F         5,000
A4137         Carriageway Pushes And Heaves                       Aug     A         5,000
A417/A4103    Carriageway Pushes And Heaves                         Jul   B         5,000
A438          Carriageway Pushes And Heaves                        Oct    F         5,000
A44/A438      Carriageway Pushes And Heaves                         Jul   B         8,000
A44/A465      Carriageway Pushes and Heaves                        Mar    B         5,000
A449          Carriageway Pushes And Heaves                         Jul   A         5,000
A465/A4103    Carriageway Pushes And Heaves                       Sept    F         5,000
A466          Carriageway Pushes And Heaves                         Jul   A         5,000
B4348         The Bage                                             Jan    F         2,500
B4352         Bredwardine                                          Jan    F         2,500
B4360         Kingsland Village                                    Apr    F        10,000
B4399/B4224   Pushes and Heaves                                   Sept    F        10,000
B4521         St Owens Cross                                       Oct    F         7,000
C1073         Eardisley & Brilley Area                            Dec     A        11,000
C1098         Madley / Bridge Sollers Passing Bays                Aug     F        15,000
C1108         East Of Canon Pyon                                  Sept    F        20,000
C1122         A49 - level crossing                                 Mar    F        12,000
C1131         Westhide To Ocle Pychard                            Nov     A         8,000
C1152         Canon Frome Area                                    Nov     A        10,000
C1153         Stretton Grandison                                  Dec     A         8,000
C1157         A438 Jnt. Towards Wellington Heath                  Sept    A         9,000
C1165         Colwall Area                                        Sept    A         7,000
C1167         Colwall Area                                        Sept    A        10,000
C1177         Coddington To Mathon                                 Oct    A         8,000
C1209         C1209 Peterchurch To Urishay                          Jul   A         1,600
C1209         Peterchurch to Urishay (C1207 - U75410)              Oct    A        13,600
Road No   Title                                       Length    When     Reason Budget
                                                      (m)                for wk
          Carriageway Repairs (Contd)

C1234     Orcop, Grange Court                                    Nov     F         9,000
C1235     Lyston Lane, Orcop                                       Jul   A         6,300
C1235     Orcop To Bagwyllydiat                                    Jul   A        13,400
C1248     Welsh Newton                                            Mar    F         2,500
C1262     How Caple                                               Mar    F         1,600
C1262     Llanwarne (B4348 - A466)                               Nov     F        10,000
C1264     Tump Lane - Wormelow                                   Aug     F        10,000
C1281     Lea Line                                                Mar    F         2,000
C1303     Putley Area                                             Oct    A        10,000
U65016    Edwyn Ralph Church Road                                May     F         5,000
U65212    B4214 Jnt. To C1135 Jnt. Avenbury Court                 Jun    A        12,000
U65622    C1140 Jnt. To Whitehouse Farm                          May     B        10,000
U75220    Bredwardine Hill (U75221 - U75219)                      Oct    F         9,000
U80147    Rosemary Gardens                                        Feb    F         1,000
U81100    Huntingdon Lane                                        Mar     F        10,000
U91010    Kington Golf Course Road                               Mar     F        16,000
U92622    The Goggin                                              Jan    A         5,000
U92624    Brightall Common Road                                   Jan    F         6,000
U93209    Dilwyn Area                                             Jan    A        15,000
U94202    Grantsfield Hatfield and Puddlestone Area              Mar     A        20,000
Various   Pre Surface Dressing and MA patching                   Sept    F        20,000
                                                                                 417,000
          Haunching

A44       Weston Turn To Cotmore Bend Phase 1             500    Jun     C        10,000
A44       Docklow To Bredenbury                           500    Jun     B         7,000
A456      Little Hereford Area                            250    Jun     B        10,000
B4204     Pouk Lane Jnt. To Yearston Court                250    May     B         8,000
C1031     Rhyse Lane                                      300    May     B         8,000
C1228     Haywood Lane Recycling                          500    Oct     B        48,000
U72004    Kilforge Farm                                   300    Dec     B        12,000
U72004    Near Carey Court, Tree damage                   100    Dec     A         5,000
                                                                                 108,000
          Micro Asphalt

B4214     Old Road Bromyard                               350     Sep    F        13,000
B4218     Walwyn Road Colwall                             800     Sep    B        28,000
B4224     Walford Road, Ross                              700     Sep    D        24,000
B4224     Walford Village                                 400     Sep    D        15,800
C1275     Coughton, Walford                               350     Sep    D        13,700
U65416    Clover Rd.Bromyard                              140     Sep    F         7,500
U67262    Queens Ct.Ledbury                               120     Sep    F         5,500
U70708    Church St & Old Maids Walk, Ross                350     Sep    F        14,700
U70740    Duxmere Drive, Ross                             450     Sep    F        15,200
U70741    Goodrich Close, Ross                             65     Sep    F         2,000
U70742    Bernard Hackett Court, Ross                     150     Sep    F         5,000
U70742    Falaise Close, Ross                              90     Sep    F         3,000
U70743    Tintern Close, Ross                              70     Sep    F         2,300
U70744    Conde Close                                      40     Sep    F         1,300
U71237    Grange Park, Whitchurch                         350     Sep    F        10,500
U73229    The Hollies, Clehonger                          400     Sep    F        14,000
U80231    Gandison Rise                                    60     Sep    F         1,600
Road No   Title                                           Length    When    Reason Budget
                                                          (m)               for wk
          Micro Asphalt (Contd)

U80241    Seaton Avenue                                        40     Sep   F           900
U80244    Mount Crescent                                      150     Sep   F         8,500
U80245    Lyndhurst Avenue                                     80     Sep   F         3,000
U81004    Ingestre Street                                     160     Sep   F         4,500
U82321    Orchard Gardens                                     300     Sep   F         7,500
U93658    Ridgemoor Road Estate                               300     Sep   F        11,000
                                                                                    212,500
          Footway Resurfacing

A438      Whitecross Road, Bricknell Close - Bagally St              Feb    B, E     20,000
A449      Top Cross, Ledbury Towards Police Station                  Oct    B, E     20,000
A449      Bargates, Leominster                                       Nov    E        20,000
C1124     Old Garage, Marden                                         Mar    F         1,500
C1126     Ridgeway Road, Sutton St Nicholas                          Mar    F         4,000
C1130     Garden Cottage, Bartestree                                 Feb    F         2,000
U72605    Sutton St Nicholas                                         Mar    F         2,000
                                                                                     69,500
          Footway Maintenance

A44       Hodgebatch Farm to Bromyard Timber                         Aug    F        15,000
B4228     Ledbury Road, Ross (Farm to Oak Tree Pass)                 Jan    F         1,000
B4234     Copse Cross Street, Ross                                   Jun    F        12,400
B4234     Ledbury Rd, Ross (Oveross Cl - Oak Tree Rise)              Jan    F         1,000
B4234     Walford Road, Ross                                         Sep    F         8,000
B4234     Walford Road, Ross. Ashfield Crescent                      Oct    D         7,000
B4234     Walford Road, Ross. Roman Way to Purland                   Oct    D         7,000
B4323     Walford Road, Ross                                         Jan    F         6,400
C1261     Poolmill Cottages                                          Jan    A         1,000
C1263     Cross in Hand Cottages - Callow                            Jan    F         2,000
F82212    Grafton Walk                                               Aug    F         1,500
F91002    Markwick Close, Kington                                     Jul   F         3,000
U65404    Highwell Avenue, Bromyard                                  Aug    F         7,000
U65420    Stallards Close, Bromyard                                  Aug    F         3,000
U65435    Loden Avenue, Bromyard                                     Sep    F         5,000
U66612    Stone Drive, Colwall                                        Jul   F         6,000
U67231    Bray Avenue                                                Sep    F         4,000
U67232    Warren Drive                                               Sep    F         6,000
U67233    Biddulph Way. Ledbury                                       Jul   D        15,000
U67233    Elmsdale Road                                              Aug    F         7,000
U67234    Dunns Copse                                                Aug    F         3,000
U67235    Lambourne Close                                            Sep    F         8,000
U67262    Queens Court                                               Sep    F         6,000
U70018    Powell Croft, Upton Bishop                                 Jan    F         1,000
U70600    Wye Street, Ross                                           Aug    F        10,000
U70604    Greytree Road, Ross                                        Nov    F         1,700
U70606    Nursery Road, Ross                                         Dec    F         6,000
U70610    Cantilupe Road Ross, Ph 2                                   Jul   F        12,000
U70612    Ryefield Road, Ross                                        Nov    A         5,000
U70613    Weston Grove, Ross                                         Nov    D         5,000
U70614    North Road, Ross                                           Nov    F         2,000
U70709    Church Close, Ross                                         Oct    A         1,300
U70729    Eastfield Road, Ross (part done)                           Nov    F         6,000
Road No   Title                                           Length   When        Reason Budget
                                                          (m)                  for wk
          Footway Maintenance (Contd)

U70740    Duxmere Drive, Ross                                        Dec       F           9,400
U70741    Goodrich Close, Ross                                       Dec       F           1,400
U70742    Bernard Hackett Close, Ross                                Dec       F           1,600
U70742    Falaise Close, Ross                                        Dec       F           2,000
U70743    Tintern Close, Ross                                        Dec       F           1,400
U70744    Conde Close, Ross                                          Dec       F             800
U71237    Grange Park, Whitchurch                                    Oct       A           7,200
U73225    St Michaels Close, Kingstone                               Sep       F           8,800
U74423    Callowside, Ewyas Harold                                   Aug       E           7,300
U74428    Vicarage Close, Ewyas Harold                               Aug       F           7,400
U74429    Olde Shoppe Lands, Ewyas Harold                            Sep       F           7,800
U80023    Nelson Street                                              Aug       F           3,700
U80031    Hampton Street                                             Aug       F           2,100
U80147    Rosemary Gardens                                           Aug       F           4,200
U80148    Knightswood                                                Aug       F           4,000
U80203    Symonds Street                                             Aug       F           3,600
U80208    Andrews Close                                              Aug       F           1,600
U81001    Bishopstone Road                                           Aug       F           2,400
U81110    Trinity Road                                               Aug       F           6,000
U81114    Ferndale Road                                              Aug       F           7,300
U81116    Oatfield Close                                             Aug       F           3,700
U81119    Cliveden Grove                                             Aug       F           2,400
U81120    Sheridan Road                                              Aug       F          13,500
U81130    Derwent Drive                                              Aug       F           2,200
U82113    Treago Grove                                               Aug       F           7,100
U82134    Kestral Road                                               Aug       F           3,300
U82139    John Tarrant Close                                         Aug       F           2,200
U82225    Green Croft                                                Aug       F           3,400
U82225    Honddu Close                                               Aug       F           7,200
U82308    Broad Leys Crescent                                        Aug       F           2,100
U90421    Manor Close, Almeley                                       Aug       F           4,000
U90422    Bells Orchard, Almeley                                      Jul      F           4,000
U91236    Greenfields, Kington                                        Jul      F           5,000
U92628    Mortimer Close, Orleton                                    Aug       F           5,000
U93660    Osborne Place, Leominster                                   Jul      F           7,000
U93663    Kenwater Close, Leominster                                  Jul      F           5,000
U93667    The Rugg, Leominster                                       Jun       F           4,000
U93684    Westgate, Leominster                                       Jun       F           5,000
U93695    Radnor View, Leominster                                    Jun       F           4,000
U94001    Cherry Brook Close to A49, Hope under Dinmore              Sep       F           4,000
                                                                                         369,400

                                                                            Grand Total 3,141,100