Internet - You've got mail _1998_

Using E-mail“YOU’VE…GOT…MAIL!”James C. SeidlSponsored by The Friends of the Albion Public LibraryE-mail Reliability•Most reliable of all Internet services•According to a study released in July 1997 –91% of E-mail messages arrive at their intended destinations within five minutes, even during peak network usage hours–5% of messages arrive within 30 minutes–1% of messages arrive within one hour–3% arrive between one and 12 hours after being sentTypical E-mail MessageExample of Web Page E-mail LinkE-mail linkE-mail AnatomyHeaderBodySignatureAttachmentsE-mail HeaderHeaderE-mail BodyMessagebodyE-mail SignatureSignatureE-mail AttachmentsTwo attachmentsAttachments•Method of sending files with E-mail messages•Single E-mail message can have multiple attachments•Allows documents of all types to be transferred–word processing–spreadsheets–graphs/charts–images/line art–audio, video, animationAttachment Problems/Solutions•Attachments can contain viruses •Size of incoming attachments may be larger than network can handle•Does the recipient have a program that can read your attachment?E-mail Addressing Scheme•E-mail has a specific syntax •All E-mail addresses are lower case•Spaces never part of an address•E-mail address is actually two addresses–user personal account name –ISP domain nameAnatomy of E-mail Addressjseidl@hotmail.comUser name“at” symbolDomain nameDomainextensionFinding E-mail Addresses•Several E-mail address databases exist–Bigfoot: http://www.bigfoot.com–Four11: http://www.four11.com–Switchboard: http://www.switchboard.com–WhoWhere?: http://www.whowhere.com•Most provide millions of personal and business E-mail addresses•Search by region, state, or cityBounced Mail•E-mail that has failed to reach its destination•Primary reasons for bounced E-mail–incorrect address–recipient account no longer exists•Returned to sender as “undeliverable”–bounce time varies–some undelivered mail never returnedExample of Bounced MailBounceindicationMessage from AutoresponderMailing Lists•Type of bulletin board•Topic specific•User must subscribe to list•Over 71,000 mailing lists available•User receives messages via regular E-mail–allows you to include any customer or business partner that has an E-mail account in a mailing list Mailing List Distribution ProcessThe mail list server maintains a list of subscribers and their respective E-mail addresses.----------A subscriber composes an E-mail message intended for all subscribers of the mailing list.1The subscriber then posts the message to the mailing list server.2Copies of the message are sent to all subscribers of the mailing list.3Types of Mailing Lists•Active–all subscribers can participate and post messages•Passive–only the list owner can post messages•Moderated–a human moderator filters messages and keeps order•Unmoderated–no mechanism by which messages are filteredChat Sessions•Real-time communication •More expensive than E-mail or text conferencing•Text-based “telephone conversation”•Can be conducted via Web pages•Can be conducted using special software•Not bandwidth sensitiveHotmailhttp://www.hotmail.comInboxEmail messageAccess and PasswordUser guideEmail functionsEmail abuseComposeAddressesFoldersOptionsPasswordPOP Mail AccountsFiltersSignaturePreferences