ITI Terminology

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					                     ITI Terminology
                    Network Newsletter
        Issue 9                                                                January 2002

                  Editor: Position Vacant (Guest Editor: Margaret Rogers)

        Following three successful years of editing our Newsletter, Ann Napthine has decided to resign
        because she will be spending more time in Suffolk (sounds good!). I am very grateful indeed to Ann for
        her efficient and good-humoured stewardship of the Newsletter through its early days and for her
        numerous entertaining and informative reports of our meetings. It was good to feel that Ann was in
        charge. We look forward to seeing her at future meetings when she is able to join us. Thanks Ann!

        Many thanks to Rosemary Furley for kindly agreeing to write the report of our 8th December

        M           anaging Terminology for
                    Translation Our December
                    workshop took place in one of the
        University of Surrey’s large computing labs.
                                                               The first presentation was given by Raphael
                                                               Prono Terminology Manager of GKLS,
                                                               (Global Knowledge & Language Services)
                                                               Slough, showing us how a terminology
        After bemused students, who had not read the           department works with translation in mind.
        notices proclaiming our presence there that
                                                               The company itself was founded in 1992 as
        day, had moved out, around 20 network
                                                               Xerox LTC and became part of Xerox GKLS in
        members settled down to listen to Margaret
                                                               2000 with 650 employees worldwide.
        Rogers, the energetic organiser of the
                                                               Operation centres are in Welwyn Garden City,
        workshop, introduce the programme. As usual
                                                               Slough, Singapore and the USA, with
        this gathering provided the opportunity for a
                                                               translation hubs in Portugal and Spain. GKLS,
        very useful exchange of information. In
                                                               Slough, with 130 employees, specialises in the
        addition to listening to two presentations and
                                                               automotive industry, with firms such as Ford,
        trying out some terminology management
                                                               Scania, Sony, Massey Ferguson, Jaguar and
        software for ourselves, we also had the
                                                               Perkins as clients. The need for terminology
        opportunity to:
                                                               management has recently become particularly
(ii)              order a CD-ROM from Network                  apparent with the merger of Ford and Jaguar,
             member Joost Buysschaert (for details,            requiring the harmonisation of thousands of
             see below)                                        terms.
(iii)           find out about the LISA (Localization          Terminology services provided to internal
             Industry Standards Association) bulletin          customers, i.e. in-house and translation
             board for discussing terminology issues.          suppliers (=freelancers), include creating and
             Anyone can join it at                             updating databases for projects, merging data
                    from copies of databases, updating FTP (File
             and read the results of the survey which          Transfer Protocols) for external translation
                                                               suppliers, and creating on-demand glossaries.
             led to its setting up at
             In-house translators are also trained in the use
                                                               of terminology tools.
(iv)             receive information about future
             meetings of sister organisations (see             For external customers GKLS use XTS (the
             below)                                            Xerox Terminology Suite of tools) to extract
                                                               terms automatically from legacy material –
some going back 10 years or more – to create a      another challenge but GKLS is developing its
terminology database in both source and target      own tools, which, it was hoped, would provide
languages. They also maintain existing              better functionality and a greater sensitivity to
databases for these customers. The testing and      context.
development of new terminology tools is
                                                    Another success of terminology management is
another important aspect of the work, as well
                                                    the development of terminologies in different
as providing support to the sales and marketing
                                                    languages for global use i.e. terminology
team when bidding for projects. The company
                                                    harmonisation. The process of validation tends
also participates in international organisations
                                                    to be slow – it could take from 6-12 months for
and events such as the LISA terminology
                                                    a global automotive manufacturer to agree on a
                                                    preferred term for all the synonyms which have
Raphael then gave two examples of happy             ever been used in its documents worldwide –
customers. In 1998 a terminology database for       but it can be done. Raphael did qualify this by
the first company was started and now has           pointing out that synonyms cannot always be
5000 entries in 13 languages with context,          eliminated: divisions within the company may
definition and technical data. The company          not be able to reach an agreement! Similarly in
pays for every term in the database. So far18       answer to a question on controlled English, he
terminology orders have been successfully           said that someone within the company has to
delivered. All translators who are employed by      have the power to decide which term is to be
this company are expected to use the database,      used in their documents e.g. hood or bonnet.
which does initially slow down the experienced      According to Raphael neither term would
translators but in the end facilitates consistent   confuse an English-speaking automotive
terminology selection. Customer satisfaction        engineer but to achieve consistency one or
levels have been high.                              other must be chosen.
The second company, which uses 26 languages,        Raphael concluded by showing how freelance
wanted to reduce their translation validation       translators can make the best use of
costs. GKLS was asked to create, validate and       terminology management. He naturally extolled
update source and target language terms in a        the virtues of GKLS's current practice for
terminology database. A translation memory          external translators whereby they are given a
system was also introduced. When all this was       monthly update of terms used via a Word
fully in operation, the need to validate terms in   export file. He discussed the pros and cons of a
the completed translations at the end of a          concordance search in translation memory
project was removed; once again, the customer       versus a search in the company’s terminology
was very satisfied.                                 databases. Often the concordance is quicker
                                                    (assuming the translator is working with the
Another success of terminology management is        memory tool at the time), but often not enough
the development of terminologies in different       context is given or information about the term
languages for global use i.e. terminology           (‘metadata’) which would allow the translator
harmonisation.                                      to use the target term with confidence. All
The tools used by GKLS include XTS (Xerox           translators are asked to feed new terms,
Terminology Suite), which is able to recognise      corrections etc. back to Raphael using a
roots of words e.g. bolt and its plural bolts,      template. Finally, he concluded that it is
Trados Translation Memory and, for                  always well worth creating your own database
terminology maintenance, Trados Multiterm.          after each project!
However, a company which outsources                 All in all a very informative and interesting
translations must take into account not only the    presentation giving considerable insights into
technical functionality of particular tools, but    the advantages of terminology management,
also the licence costs of distributing the          especially in the long term.
software to their translation suppliers.
                                                    The second presentation was a Tools
Raphael then summarised the challenges and          Demonstration of TermStar (& web version
successes of terminology management. The            WebTerm): Transit Satellite by Gerald
former was undoubtedly the high initial cost        Dennett, MD of Star UK Ltd.
and the customers' reluctance to pay for a
"glossary." A low level of commitment from          The group website address of the company is
external translators towards terminology was It
currently employs 600 people working in 21               Languages cannot be added to the catalogue
countries.                                               provided in TermStar but language variants can
                                                         be accommodated
TermStar is concept based, not word based,
meaning that all synonyms, abbreviations etc.            By answering members queries Gerald
are grouped together in the same entry.                  demonstrated clearly and helpfully how
                                                         TermStar could be used and how easy it was to
TermStar, the terminology management tool,               use. He emphasised that Star is a translation
was started 17 years ago and Transit, the                company marketing its own tool while other
professional translation tool including memory           companies may simply be software companies.
and automatic background terminology
searches, 15 years ago. The systems are                  After a delicious buffet lunch, we returned to
designed to work in conjunction with each                the lab for a short demonstration of XTS and
other and their distinctive feature is the way in        Trados systems by Raphael Prono. Then we
which their multiple dictionaries can be used.           tried them out for ourselves using our own
For each project a new specific dictionary can           data, finding our way between Termfinder,Term
be created from these multiple dictionaries.             Checker and Term Organiser and learning how
                                                         to edit. This "hands-on' experience is the only
TermStar is concept based, not word based,               practical way of learning your way around and
meaning that all synonyms, abbreviations etc.            we were very grateful to Raphael and Margaret
are grouped together in the same entry. The              for being around to answer our many queries. I
record format for each entry has 26 fields, each         think we all learned a great deal from the day
for a different type of data, as well as fields          and once again many thanks to Margaret
which you can define yourself. Views and                 Rogers for all her hard work in organising such
layouts can be altered and Gerald assured us             a useful and interesting workshop.
that the system is easy to use for anyone
familiar with Windows.                                                        Rosemary Furley, Jan 2002

Terms can be entered while working on a
project and with Rapid Entry they can be                 Star UK Ltd.‟s website is:
edited, e.g. from plural to singular, or the field
can be marked as mandatory for the particular            bin/lokal.cgi?inhsp=gb&inhort=stlon&inhalt=compa
project or client.                                       ny&sprache=engl

The use of terms can also be controlled (and
hence validated) by, for example, exclusively
using the BMW dictionary for BMW projects.

A    s usual, a very short business meeting concluded the afternoon. We discussed:
     the proposed new regs for Networks and Regional Groups were discussed again (see Sue‟s
    report below)
   the vacant editorship – any takers out there? It basically involves writing up the meetings twice a
    year! Please contact Margaret for further info. (
   ideas for the next workshop included a joint meeting with the Law, Insurance & Finance Network,
    following the very successful joint meeting with the Medical Network (MR has initiated contact)
   the Network‟s finances. Treasurer Pat Walton reported a balance of £1290.51 (30 November 2001)
    with some bills outstanding and the transactions for the December 2001 meeting still to be made.
   The meeting agreed that we should continue to run subsidised workshops for members.
   Pat is currently preparing the end-of-year accounts but if anyone would like a copy of the interim
    Income and Expenditure statement which Pat prepared for the meeting (many thanks Pat), please let
    Margaret know.
        Response to Michael Benis re. the ITI Bulletin: Rates & Salaries Survey
(Aparicio, Antonio/Benis, Michael/Cross, Graham 2001 „Rates & Salaries Survey 2001‟, Bulletin of the
                 Institute of Translation and Interpreting, August-September 2001.)
         Dear Michael
         Just to say that I enjoyed reading the results of the rates and salaries survey in the Bulletin published earlier in the year.
         It is always useful as a source of information for future curriculum development.
         At the end of the article you ask for input on future surveys: how about including something on terminology
         management? This could be seen as an amplification of the specialisation angle and productivity aids. It would certainly
         be useful for translator trainers to have an overview of how working translators (and interpreters) manage their
         Many thanks again for the survey.
         All best wishes
         Margaret Rogers

Anglophoner Tag 2002 (thanks to Brigitte Scott for this information)
Straelen, 7-9 June

 The general theme of AT 2002 will be "The World of Literature". This will cover not just literary
translation but also such subjects as the teaching of literature and the translation of technical literature
with localisation, linguistic, legal and other aspects being considered.
For those interested there will be a visit to the europäisches Übersetzerkollegium (http://www.euk- on Friday afternoon where we will hear about working conditions for literary translators.
The meeting on Saturday will take place at Straelener Hof (
 On Sunday a trip to Schloss Moyland ( is planned.
Useful information on Straelen ("Blumenstadt") and how to get there can be found at and
Details will follow in due course.
Reiner Heard, ATICOM, Winzermarkstr. 89, D-45529 Hattingen
Tel.: 02324/593 599 + 0201/184-4379
Fax: 02324/681 003 + 0201/184-3966

John Graham has sent us the following information from Germany on the DTT’s bienniel symposium:
                                      Deutscher Terminologie-Tag e.V.
            eTerminology: Professionelle Terminologiearbeit im Zeitalter des Internet
                                       12. - 13. April 2002, Köln
                 Tagungszentrum Maternushaus, Kardinal-Frings-Straße 1 – 3
   Neue Entwicklungen bei der Terminologieverwaltung
   Terminologieverwaltung am rechnergestützten Übersetzungsarbeitsplatz
   Webbasierte Terminologiearbeit und Terminologieextraktion
   Terminologiearbeit in der Softwareindustrie und bei der Softwarelokalisierung
   Terminologiearbeit in der technischen Dokumentation und in der Normung
   Terminologiearbeit in der Fachwörterbuchproduktion
   Terminologiearbeit in der öffentlichen Verwaltung
   Terminologieverwaltung beim Konferenzdolmetschen
   Austausch von terminologischen Daten
                                         Further information:
                              Deutscher Terminologie-Tag e.V. (DTT .e.V.)
              Florian Simmen (Geschäftsführer)                       Jutta Zeumer (1. Vorsitzende)
Laboratoire de terminologie, Université de Genève             Hauptstraße 6
40, Bvd Pont-d'Arve, CH-1211 GENF 4, Schweiz                  D-69117 Heidelberg
Tel: +41-(0)22-705 87 25                                      Tel: +49-(0)6221-27248
Fax: +41-(0)22-705 87 50
e-mail:                           e-mail:
                 Zimmernachweis: KölnTourismus, Unter Fettenhennen 19, 50667 Köln

   The Inter Agency Term Exchange (IATE) was mentioned at the meeting as an ongoing project
    for the creation of a single central terminology database for all the institutions, agencies and other
    bodies of the european Union. It is currently under development but should be accessible in June
    2002. See for some background
   Those of you who’ve been experiencing difficulties accessing eurodicautom might like to try the
    following URL:
   Alison Penfold has been trawling around on the Termium website and came across the following: a
    manual of terminology management (bilingual: the French original has been adapted into English).
    It can be downloaded from:
   Patricia Hawkins de Medina reports from her Spanish translators’ list
The Glosario Internacional para el Traductor (bilingual English-to-Spanish) by Marina Orellana (and
     John Chadburn) is *_excellent_*. Its subtitle is "Glossary of selected terms used in international
     organizations", and it is one of the standard specialised dictionaries most English<-Spanish
     translators keep on their desks in international organisations (the United Nations and its agencies,
     the World Bank, the IDB, and so on).
Although the Glosario excels in its thorough coverage of "international-speak", it is also surprisingly
     rich in technical terminology, particularly in the prime technical and financial fields of
     international development (highway construction, cement plants, fisheries, textiles, tax systems,
     debt relief, banking systems, etc). The current edition is the Third Edition (645 pp), published in
     1990. It has gone through several printings, of which I believe the most recent was in 1998.
The Glosario Internacional is privately published in Santiago, and has no ISBN number, which is why
     it's sometimes rather difficult to find. International Book Distributors in New York City lists it at
     US$36.00 ( I have heard it is also available through (

                                                          day. The main modifications requested by delegates
Conference of Coordinators of ITI Networks                have been clearly set out in both the earlier reports.
and Regional Groups
                                                          However, I specifically raised the question of
Milton Keynes, 12 October 2001                            Margaret‟s position as Terminology Network
                                                          coordinator under proposed rules 5.3.2 (a) (i) and
  ince Margaret Rogers was unable to attend this
  conference, I represented the Terminology
SNetwork on her behalf. Margaret has already              (a)       (i)      Each network or regional group
  circulated the “official” report on the conference to             must be represented by one person or a
the Network. I have read through it carefully, and                  committee of two or more.
the one major error I found in it relates specifically
to the Medical Network, so I shall not correct it here.             (ii) The single person must be a member
Otherwise it is an accurate report, although                        of the Institute; the committee must
understandably it does not go into the details of                   comprise a majority of members of the
every discussion – or, indeed, the arguments that                   Institute.
arose at some points. ITI Bulletin readers will also      I was assured that as a representative of a corporate
have seen the report of the conference provided by        member, Margaret was duly qualified to serve as
the LRG delegation for the Members‟ Supplement.           coordinator.
Therefore I do not propose to give a full report, but     Brigitte Scott had raised with Margaret in advance
rather to concentrate on the elements of relevance to     her concerns about the possibility of Council
the Terminology Network and, in particular, of            appointing a representative of a network or regional
relevance to concerns raised by members in advance        group. It was agreed at the conference that rule 5.3.2
of the event. In fact, some of the concerns raised        (d) should be deleted from the bylaw. [„In the
had already been dealt with by the modifications          absence of any rule to the contrary, a network or
included in the revised draft of Bylaw 5 circulated       regional group is represented by a single member
prior to the conference.                                  appointed by the Council or elected in accordance
Item 1 on the agenda (Who is an ITI member?) gave         with (b) by its members who are members of the
rise to some acrimonious debate, but in my opinion        Institute.‟] Rule 5.3.2 (b) remains in place: „A
this matter was at last clarified, as set out in the      network or regional group may be temporarily
official report. As this is such an important issue       represented by a single member of the Institute
(raised with Margaret in advance by Joost                 appointed by the Council, but an election should
Buysschaert in relation to corporate members and          take place as soon as possible.‟ However, it was
by Alison Penfold in relation to non-upgrading            made clear to us that this did not represent a desire
AITIs), I shall repeat the answer here:                   to centralise running of networks/regional groups,
                                                          but rather a possibility of keeping them alive, should
The term „member‟ without any qualifying word             a network or regional group suddenly find itself with
encompasses every category of member bound by             no coordinator. I feel that this is entirely acceptable.
the rules of ITI: qualified members – at present
ordinary members (i.e. MITIs), fellows (FITIs) and        Item 7 (Are the national rules for directories too
honorary fellows (hon. FITIs) – and non-qualified         strict for networks and regional groups?) also gave
members – students, associates, corporate members         rise to some fairly heated debate. The official report
and companions. In ITI‟s memorandum and articles          states that „The delegates came to no conclusion on
of association and in its bylaws, 'member' is used in     this question, but were inclined to accept any
no other sense. The main difference is that qualified     general ITI policy that might be formulated‟. This is
members are entitled to vote at general meetings,         one area where network practice appears to differ
etc., while non-qualified members are not.                from that adopted by regional groups (although
                                                          there are exceptions to the general rule in both
NB: subscribers to ITI Bulletin are not members of        cases). Despite the fact that no conclusion was
ITI.                                                      reached, the overall feeling was that non-qualified
                                                          members should not be included in (network)
It was generally agreed that the present membership
                                                          directories distributed to potential work providers.
nomenclature is misleading for the membership and
                                                          This does not, of course, apply to the Terminology
the public alike (and could possibly give rise to
                                                          Network membership list.
abuse by non-qualified members), and Council was
asked to look into this matter.                           Members who have read the earlier reports will have
                                                          observed that a number of agenda items were not
Items 2, 3 and 4 are adequately covered in the two
                                                          discussed owing to lack of time (and, in particular,
reports I have mentioned, and it was, inevitably,
                                                          to the duration of the discussion of items 1 and 5).
item 5 (Can networks and regional groups accept
                                                          Although they were not of immediate import, they
draft bylaw 5 as it stands?) that gave rise to the
                                                          could usefully be discussed at a later date. I had
lengthiest debate and the strongest feelings of the
                                                          already suggested that this conference should
                                                          become an annual event, and it was generally felt
that this was a good idea. This also proved to be       actually be taken to incorporate our suggested
Council‟s intention, if at all possible. This was the   modifications into the draft bylaw. It was felt that
first time that network and regional group              much of the value of the conference would be lost if
coordinators or representatives had ever got together   this was not the case. The modified version was
on an official basis, and I believe that we have much   circulated as Annex B to the official report, and we
still to discuss. One of my own concerns is that I do   can only hope that this is the version that will be put
not believe that it is always possible to apply         to this year‟s AGM for approval.
identical rules to networks and regional groups, i.e.
                                                        Any member who has questions about this (partial)
there are some fundamental differences between the
                                                        report or about the event in general is welcome to
two types of grouping. This point could usefully be
                                                        email me, and I will do my best to answer them.
discussed by representatives of the two types. It is
now hoped that funding will be made available to
organise a similar conference this year.
                                                        Sue Young
One concern raised by a number of delegates was
that it was not made clear whether action would

Belgian Network member Joost Buysschaert has sent the following information:
ELeCT 2000 is the name of an electronic                 As the project is now being continued without
dictionary with roughly 500 concepts in five            outside funding, we have set up a sponsorship
languages (English, French, German, Spanish,            scheme: anyone contributing 15 euros is a
Dutch) taken from the realm of public relations,        sponsor and gets an ELeCT CD-ROM. For a
marketing, the press and the printing and allied        number of categories – and these include the
trades. We extracted the material from the              members of the ITI Terminology Network! – the
terminological database EDiCT which we have             contribution has been lowered to 10 euros + 2
been compiling with the help of student theses          euros for postage, packing and handling. Talking
since 1990. The students were asked to do in-           Sterling, this means that the CD-ROM is yours for
depth research on the terms: they had to unearth        approximately £8.
definitions, look for illustrative examples in the
primary literature and contact knowledgeable            ELeCT 2000 reflects work in progress, which
informants.                                             means that not all 500 concepts have been
                                                        covered for all five languages. The first money
From this wealth of information, our team at the        that we will generate with your help will go
Centrum voor Terminologie extracted the salient         towards filling these gaps.
information: the most common equivalents, an
English definition, and a reliability code for each     If you want to find out about terms like account
term indicating how frequently it was found in          director, audience composition, catchline, city
the sources. The resulting lexicon has now been         desk, corporate advertising, halftone, press
made available on CD-ROM together with a user-          officer, reproduction fee, slip proof, tabloidese
friendly search facility developed by BIKIT. Its        and their equivalents in other languages, order
three-column interface allows you to do a               your copy from: or write to
standard alphabetical search, or to look up a           Joost Buysschaert, CvT, Vertaalkunde, Groot-
term as part of a compound, or to look it up on         Brittanniëlaan 45, B-9000 Gent.
the basis of an approximate spelling (fuzzy             Visa    and     Mastercard/eurocard         accepted!
search ).


                Next Meeting of the ITI Terminology Network:
under consideration – one proposal is to have another joint
            session with another ITI Network
                 Your ideas are welcome!