Information Technology Professional Program
“This program addresses a unique need in our industry that has not been
adequately addressed by either the private or public sector in Canada today”
- Microsoft Canada
Created in partnership with Human Resources Development Canada (HRDC), the Software Human
Resource Council of Canada (SHRC) and the information technology (IT) Industry, the Information
Technology Professional (ITP) Program is a twelve-month intensive training program focusing on technical,
business application, workplace, and career enhancement skills. The curriculum provides opportunities to
learn networking technologies, operating systems, business application development, and programming
languages. While emphasis is placed on the business applications of client/server technologies, graduates will
also possess the critical workplace skills required by today's work environment, including self-direction, self-
marketing, networking, presentation, writing, and interviewing skills. Instructional methodology integrates
discovery-learning techniques, real life simulations, and hands-on applications allowing students to apply their
acquired knowledge and skills to industry-based cases, simulations and projects. Information technology
careers for ITP graduates may include systems administrator, team leader, project manager, application
developer, business systems analyst, consultant, and entrepreneur.
An exciting aspect of the ITP Program is its innovative use of a unique instructional methodology which
incorporates a business simulation environment integrally into the everyday activities of the students. The
program creates a unique, stimulating learning environment in which students can master current workplace
training requirements, resulting in a smooth transition from education to employment. From the first day, the
students, in addition to their regular instructional sessions, become active employees of Millennium
Corporation - a simulated training and consulting organization. Students, through Millennium Corporation,
work on several IT and IT-related projects as if they were employees of a consulting company. These
projects cover several different portions of the curriculum, which is delivered in a just-in-time manner to meet
the needs of the current project. Over the course of the year, the students are given the opportunity to work
in at least three different positions within Millennium Corporation (including Executive and Management
roles, and/or in the Departments of Information Technology, Human Resources, Finance, Operations, and
Marketing). The simulation is specifically designed so that the students learn how to use the technical,
business, and leadership skills covered in the instructional sections of the ITP Program within and for a real
“The business simulation is one of the many aspects of the ITP Program which
makes it a better option than other post-graduate programs.”
- Conrad Bartels, ITP Student
An important component of the ITP Program is the 12 week work period, which commences after six
months of intensive training. Terms one, two, and four of the ITP Program are spent in classroom and lab
activities. The third term is spent working in the IT industry. The work-term provides students with an
opportunity to apply the skills and knowledge they have learned to an actual business situation.
Placements for the work term are arranged through each one of the five delivery centres across Canada.
Salary levels for the work-term are determined by the employer’s own pay scale.
“There is a real need for a program like this in BC. Of the 20,000 jobs that are unfilled in
information technology nationally, we estimate between 15 and 20 percent are in BC.
Companies are having considerable difficulty filling positions because there aren’t enough qualified people.
We welcome this program as a means of providing the employee pool and producing the next generation of
professionals needed by these emerging companies.”
- Bob Skene, Executive Director, Vancouver Island Advanced Technology Centre (VIATeC)
The curriculum, and related Millennium Corporation projects, were developed through co-operation with
government, recommendations from members of the IT industry, and input from educational institutions. As
this program addresses many leading edge subjects, the curriculum is continually being updated to meet the
changing needs of the workplace.
The instructors for the program come from private IT consulting firms or training institutions, industry,
government, and the university community. They are selected for their knowledge of their subject area,
experience in the IT industry, and understanding of adult education. Many of the instructors also participated
in the development of the national ITP curriculum.
The ITP Program curriculum focuses on three areas:
• technical - 35 percent of program
• business applications - 35 percent of program
• workplace and career enhancement skills - 30 percent of program
To give an idea of the types of training that the students receive, the combined course titles for quarters one,
two, and four are listed below (quarter three is the work-term period):
PC Fundamentals PC Troubleshooting and Utilities
MS Windows 3.1 MS Office Integration
DOS 6.22 Introduction MS Access for Windows
MS Windows 95 System Administration MS Networking Essentials
MS Windows NT 4.0 Administration Novell Netware 4.11 Administration
MS Windows NT 4.0 Core Technologies Java Programming
Lotus Notes Lotus Notes Application Development I
Visual Basic Lotus Notes Application Development II
HTML Internet Browser and Pegasus Email
Internet MS Exchange Server
MS Internet working with TCP/IP MS NT 4.0 for the Enterprise
Project Management Finance
Business Organisation and Operations Database Management
Systems Analysis and Design ISO 9000
Enterprise Information System
Writing Skills Team Building
Time Management Interviewing and Focus Groups
Leadership and the Management of Change Effective Meetings
Customer Service Negotiation
Presentation Skills Listening Skills
Problem-Solving and Decision Making Skills Internal Consulting Skills
Conflict Resolution Marketing and Selling
Work-term Presentations Entrepreneurship
Career Enhancement Skills:
Lifelong Learning Personal Goal Setting
Systematic and Personal Review Managing Cultural Diversity
Motivation and Leadership Managing Stress
Ethics Career Planning
Future of Work
ITP graduates will receive two certificates: a national certificate from SHRC and the Microsoft Certified
Systems Engineer (MCSE) designation. In addition, many students will also obtain Lotus (CLP) and Novell
1) The SHRC certification is given by all of the ITP Program institutions across Canada. SHRC represents
the Canadian software industry and was founded by a partnership of the Information Technology
Association of Canada, Canadian Advanced Technology Association, Canadian Information Processing
Society, Association of Universities and Colleges Canada, Association of Community Colleges of
Canada, and Human Resources Development Canada. To receive this certification, the student must
successfully complete all courses in the program, receive a satisfactory evaluation from their work term
employer and from the student’s peers in the Millennium Corporation simulation, and obtain the MCSE
designation. Exceptional students will receive the SHRC certification with distinction.
2) For network professionals, Microsoft offers the MCSE credential. MCSEs are qualified to effectively
plan, implement, maintain, and support information systems with Microsoft® Windows NT™ and the
Microsoft BackOffice™ integrated family of server software. To become a MCSE, students are
required to pass four operating system exams and two predetermined elective exams. The operating
system exams require candidates to prove their expertise with desktop, server, and networking
components. The elective exams require proof of expertise with Microsoft BackOffice products.
The ITP Program is offered at: University of Victoria in Victoria BC, Lampton College in Sarnia
Ontario, Champlain Regional College in Montreal Quebec, Productivity Point International in Ottawa,
and a cooperative between Red River College and Productivity Point International in Winnipeg.
REGISTRATION AND CONTACT INFORMATION
To be eligible for ITP, students must already possess a degree, diploma, or certificate from a recognized
college or university. Tuition is $12,000 for the full twelve months. This fee covers all instruction, lab costs,
course materials, and the cost of writing the Microsoft certification exams.
For further information about the ITP Program, please contact Francois Camus at 563-2288.
For further information about the Coop Program, please contact Carolyn Perkins at 236-1001.