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									INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Appendix A. Student survey

About this questionnaire

RGU has established a working group to look at the future of teaching and learning in the
University. As part of the work of this group, we would like to find out about your opinions on
the future of learning, both within RGU and beyond.

Confidentiality is guaranteed. All data is recorded anonymously: you will not be identifiable at
any stage. We are asking for your feedback for research purposes only, so we would be
grateful if you could be as honest and objective as possible.

The questionnaire should take at most 15 minutes to complete.

Very many thanks. Please feel free to contact us if you have any questions or comments. Send
your comments by email to S.N.K.Watt@rgu.ac.uk, and put the word "Survey" in the subject

Stuart Watt
School of Computing
The Robert Gordon University
St. Andrew Street
Aberdeen. AB25 1HG

Section A. Background questions

Q1. What School are you studying in?
(Please select one)

          School of Life Sciences

          School of Applied Social Studies

          School of Health Sciences

          School of Nursing and Midwifery

          School of Pharmacy

          Aberdeen Business School

          School of Engineering

          Gray's School of Art

          The Scott Sutherland School

          School of Computing

Q2. What year of study are you at?
(Please select one)




                                                                     APPENDIX A. STUDENT SURVEY





Q3. How old are you?
(Please select one)

            19 or less

            20 - 24

            25 - 34

            35 - 44

            45 or more

Section B. University support and facilities

Q4. Which sessions do you feel you learn from most?
(Please rate each one with a number between 1 and 10, 10 being the highest)


            Laboratory classes




            Independent project work

            Group project work
            Independent (e.g., library based)

            Other (please specify:              )

Q5. Which learning environments do you feel you benefit from most?
(Please rate each one with a number between 1 and 10, 10 being the highest)

Please rate each type of learning environment according to how you gain from it now, and how
you see future students in 2020 gaining from it.

                                                                 In the



INITIAL REPORT – LAST REVISED – 03/06/2010 16:58


The Library

Virtual (e.g., the iNet, Virtual Campus)

The Internet

Other (please specify:                 )

Q6. Which learning materials do you use most?
(Please rate each one with a number between 1 and 10, 10 being the highest)

Please rate each type of learning material according to how you use it now, and how you see
future students in 2020 using it.

                                                                 In the
Bought books

Borrowed (e.g., library) books

Lecture notes

The Library


Electronic materials (e.g., the iNet, Virtual Campus)

Internet materials (e.g., from outside the University)

Other (please specify:                 )

Q7. Which kinds of communication tools do you use as part of your learning?
(Please select all that apply)

Please select the types of communication tool that you use now, and those you see future
students using in 2020.

                                                                 In the

Web discussion groups

Instant messaging

Audio conferencing

Video conferencing

Mobile phones (e.g., SMS)

Other (please specify:                 )

Q8. Which kinds of assessment do you gain from, and need more support with?
(Please select all that apply)

                                                                        APPENDIX A. STUDENT SURVEY

Please select the types of assessment you gain from most now, and those you need more
support with, to enable you to gain more.

                                                         I gain most I need more
                                                       from this now help with this
Self assessment

Group assessment

Peer assessment

Tutor assessment




Lab-based assessments



Other (please specify:              )

Q9. How much time do you spend learning each week?
(Please specify the number of hours)

Please estimate how many hours you spend learning on and off campus today, and how might
time you would expect future students in 2020 to spend learning on and off campus.

                                                In the
On campus

Off campus

Q10. What other facilities do you feel a University should provide in the future?

Section C. Your opinions of learning

Q11. Which skills do you feel University study provides you with most ?
(Please rate each one with a number between 1 and 10, 10 being the highest)

Please rate the types of skill according to how well University study provides it today, and how
important you feel it will be to future students in 2020.

                                                                    In the

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Knowledge and understanding (e.g., subject
Reasoning and thinking skills (e.g., ability to use
subject to knowledge effectively)
General „key‟ skills (e.g., literacy, numeracy)
Professional skills (e.g., those specific to my
„Learning how to learn‟ skills (e.g., reflection,
independent learning)

Other (please specify:                 )

Q12. Please indicate the strength of your agreement or disagreement with each of
the following statements
(Please select one for each statement)

                                                     Strongly                      Strongly
                                                                Disagree   Agree
                                                     disagree                       agree
Online learning has the potential to greatly
enhance my learning experience

I believe that within five years at least half the
students in RGU will study predominantly by
online learning

The majority of students straight from school
can not learn effectively in a course delivered

Studying for a degree from home will become
the norm within the next ten years

I have no wish to study undergraduate courses
through online learning

Q13. Why are you studying?
(Please select all that apply)

          For personal development

          For professional development

          To get a better job in the future
          To improve career prospects in my
          current job
          To change career

          General interest in the subject

          To complete an unfinished education

          I like studying for study sake


If other, please specify:

                                                                          APPENDIX B. STAFF SURVEY

Section D. Other comments

Q14. What can the institution do to improve your learning experience?

Q15. Can you suggest any other new uses of technology that could enhance your
learning experience?

Q16. Any other comments

Please use the space below to elaborate on any of your answers, comment on any aspect of
your learning experience, studying or the course, or workplace support issues not covered by
the questionnaire.

Thank you very much for your participation.

If you would like to receive a summarised copy of the results, please add your email address
to the box below, and we will pass them on to you after the survey has been completed.

Please keep me informed. My email address is:

To return your questionnaire, please press the "Send Data" button below

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Appendix B. Staff survey

About this questionnaire

RGU has established a working group to look at the future of teaching and learning in the
University. As part of the work of this group, we would like to find out about your opinions on
the future of learning, both within RGU and beyond.

Confidentiality is guaranteed. All data is recorded anonymously: you will not be identifiable at
any stage. We are asking for your feedback for research purposes only, so we would be
grateful if you could be as honest and objective as possible.

The questionnaire should take at most 10 minutes to complete.

Very many thanks. Please feel free to contact us if you have any questions or comments. Send
your comments by email to S.N.K.Watt@rgu.ac.uk, and put the word "Survey" in the subject

Stuart Watt
School of Computing
The Robert Gordon University
St. Andrew Street
Aberdeen. AB25 1HG

Section A. For all staff

Q1. What School or department are you based in?
(Please select one)

          School of Life Sciences

          School of Applied Social Studies

          School of Health Sciences

          School of Nursing and Midwifery

          School of Pharmacy

          Aberdeen Business School

          School of Engineering

          Gray's School of Art

          The Scott Sutherland School

          School of Computing


          Department of e-Learning (DeL)

          The Library
          Information Technology Services
          Centre for Student Access

                                                                            APPENDIX B. STAFF SURVEY

          Other (please specify:               )

First of all, we are interested in any suggestions you may have for ways of improving teaching
and learning in RGU.

Q2. What could the institution do to improve students' learning experience?

Q3. What could the institution do to better enable staff to deliver effective teaching
and learning?

Q4. Can you suggest any new uses of technology that could enhance students'
learning experience?

If you are involved in student teaching and learning, we would like to ask you a few more
questions about your opinions of how this may change in the future, so please continue the

If you are not directly involved in student teaching and learning, please feel free to skip to the
last part of this survey and make any final comments before returning your feedback.
Skip to the last part of the survey

Section B. University support and facilities

Q5. Which sessions do you feel your students learn from most?
(Please rate each one with a number between 1 and 10, 10 being the highest)


          Laboratory classes




INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

            Independent project work

            Group project work
            Independent (e.g., library based)

            Other (please specify:                 )

Q6. Which learning environments do you feel your students benefit from most?
(Please rate each one with a number between 1 and 10, 10 being the highest)

Please rate each type of learning environment according to how your students gain from it
now, and how you see future students in 2020 gaining from it.

                                                                  In the




The Library

Virtual (e.g., the iNet, Virtual Campus)

The Internet

Other (please specify:                 )

Q7. Which teaching materials do you use most?
(Please rate each one with a number between 1 and 10, 10 being the highest)

Please rate each type of teaching material according to how students use it now, and how you
see future students in 2020 using it.

                                                                  In the
Bought books

Borrowed (e.g., library) books

Lecture notes

The Library


Electronic materials (e.g., the iNet, Virtual Campus)

Internet materials (e.g., from outside the University)

Other (please specify:                 )

Q8. Which kinds of communication tools do you use as part of your teaching?
(Please select all that apply)

                                                                         APPENDIX B. STAFF SURVEY

Please select the types of communication tool that you use now with your students, and those
you see yourself using with future students in 2020.

                                                                    In the

Web discussion groups

Instant messaging

Audio conferencing

Video conferencing

Mobile phones (e.g., SMS)

Other (please specify:             )

Q9. Which kinds of assessment do you use now, and need more support with?
(Please select all that apply)

Please select the types of assessment you use most now, and those you need more support
with, to enable your students to gain more from.

                                                       I use this      I need more
                                                          now         help with this
Self assessment

Group assessment

Peer assessment

Tutor assessment




Lab-based assessments



Other (please specify:             )

Q10. How much time will students spend learning each week?
(Please specify the number of hours)

Please estimate how many hours you expect students to spend on their studies, on campus (in
and out of formal tutor-led teaching situations), and in other study off campus.
on and off campus today, and how might time you would expect future students in 2020 to
spend learning on and off campus.

                                              In the
On campus - tutor-led teaching
and learning

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Non-tutor-led study on campus

Other study off campus

Q11. How much time will you spend teaching each week?
(Please specify the number of hours)

Please estimate how many hours you expect to spend on teaching on and off campus today,
and how might time you would expect to spend teaching in 2020, on campus.

                                                    In the
On campus teaching (e.g.,
Off campus teaching (e.g., work
at home)

Q12. What other facilities do you feel a University should provide in the future?

Section C. Your opinions of learning

Q13. Which skills do you feel University study provides students with most?
(Please rate each one with a number between 1 and 10, 10 being the highest)

Please rate the types of skill according to how well University study provides it today, and how
important you feel it will be to future students in 2020.

                                                                    In the
Knowledge and understanding (e.g., subject
Reasoning and thinking skills (e.g., ability to use
subject to knowledge effectively)
General „key‟ skills (e.g., literacy, numeracy)
Professional skills (e.g., those specific to my
„Learning how to learn‟ skills (e.g., reflection,
independent learning)

Other (please specify:                 )

Q14. What factors do you identify as being the greatest obstacles to your making
more use of online learning in your courses?
(Please rate each one with a number between 1 and 10, 10 being the highest)

                                                                           APPENDIX B. STAFF SURVEY

Insufficient knowledge of authoring packages

Insufficient knowledge of the iNet / Virtual Campus

Not enough time to develop effective resources

Unreliability of IT provision

Limitations of the medium for teaching in my discipline

Perceived resistance from the learners

Other (please specify:                )

Q15. Please indicate the strength of your agreement or disagreement with each of
the following statements
(Please select one for each statement)

                                                     Strongly   Disagree       Agree    Strongly
                                                     disagree                            agree
Online learning has the potential to greatly
enhance the students' learning experience

I do not perceive online learning as a threat

I believe that within five years at least half of
our students will study predominantly by
online learning

The majority of students straight from school
could not learn effectively in a course delivered

If we do not offer courses online we will lose
market to other universities which do

Studying for a degree from home will become
the norm within the next ten years

I have no wish to deliver undergraduate
courses through online learning

Section D. Other comments

Q16. Any other comments

Please use the space below to elaborate on any of your answers, comment on any aspect of
your experience or workplace support issues not covered by the questionnaire.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Thank you very much for your participation.

If you would like to receive a summarised copy of the results, please add your email address
to the box below, and we will pass them on to you after the survey has been completed.

Please keep me informed. My email address is:

To return your questionnaire, please press the "Send Data" button below

                                                   APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

    Appendix C. Student survey – detailed quantitative analysis

    Total number of responses: 867; from a sample size of #.

    Q1. What School are you studying in?

                 Responses by School





            50                         Ab

                                         ur P

                                          er E

                                           Hie d

                                           si h


                                             ea S

                                             ng a

                                              C Su

                                                en n
                                                l thoc

                                                 om th

                                                   GB e


                                                     pu erla
                                                     ra sri
                                                      d cy



                                                        y 'in g
                                                         ie Stu

                                                         tin nd

                                                            nc d





                                                                i fe



                 Responses by Faculty







                      Health & Social Care   Business School   Design & Technology


    INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

    Q2. What year of study are you at?

                   Responses for each year of study






                          1           2         3     4        5     Masters    PhD

                   Year of study

    Q3. How old are you?









                         19 or less       20 - 24   25 - 34    35 - 44    45 or more


    Q4. Which sessions do you feel you learn from most?

                                           APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

This question asked students to rate each type of session between 1 and 10 according to how
much they learned from it.

              Which sessions do you learn from most












                                 Se atio





                                    m ns






                                            ri e






This evidence seems to indicate that lectures (perhaps surprisingly) are regarded as delivering
by students. Other learning sessions – and in particular, examinations, seminars, laboratories,
and group projects – perhaps deserve greater attention in future.

A closer look by faculty (below) showed some important differences between discipline areas.
Although generally teaching methods not used in a discipline area were given a low rating,
there are still some important patterns. Examinations are not seen as benefiting students in
any discipline area.

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

                             Mean rating



                       6.5                                                Faculty
Mean Rating

                       6.0                                                     Health & Social Care

                       5.5                                                     Business School


                                                                   G nde



                                                                        u p nt p


                       5.0                                                     Design & Technology

                                      Se i na
                                       Le rato


                                                                            pr roj


                                         m tio
                                         c t ri e


                                                                                ec ct
                                            ur s

                                            in n s






                             Learning environment

              Other study sessions that students mentioned they benefited from included:

                 Work placement
                 Clinical Placement
                 conferences
                 article reading
                 Group revision sessions with friends
                 studio work
                 tutorials with support from staff
                 meeting with supervisor
                 intranet
                 lecture/tutorial combined based class similar to college/school where you are taught the
                  theory/background for a proportion of the session then put into practise with example
                 Supervisory sessions
                 resource classes
                 visits to hospitals/clinics
                 from class mates
                 Practical classes
                 Self Study
                 clinical Areas
                 group study period re-examing tutorial etc
                 presentation
                 EBL
                 electronic examination practice
                 kitchen practicals
                 tutor talks in seminars
                 related work/projects at home
                 intranet on line facility F.E.
                 discussions out of class
                 independent research
                 www

                                          APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

   Group Interaction
   essays
   practical classes
   Research Papers
   writing
   home work
   Internet search
   workshops
   Contact with industry personnel
   student interaction
   experience in work environment
   Problem based learning
   Networking with professionals
   Tutorials when the exams are based on the tutorials (and they usually are) are best for
    learning because once you can do the tutorial, you 'know it'.
   videos/interviews
   Interactive (small sized, in terms of number of students) tutorials
   PhD student . Question does not apply
   Interactive (small sized, in terms of number of students) tutorials
   former pupil lectures
   Industry Practitioner Lectures
   field projects
   Lecturer's feedback
   VC lectures
   Online (Focussed Mailing Lists)
   computer aided learning packages
   Intensive lock-in practitioner-led workshops
   Talking with other students & lecturers informally
   Class Discussions
   Student Club
   resourse classes
   Research Student
   Talking with colleagues
   Discussion with Colleagues
   field trips
   interaction and imformation exchange with other students
   Skills lab
   self study
   peer support
   online studying, perception etc

Q5. Which learning environments do you feel you benefit from most?

This question asked students to rate each type of learning environment between 1 and 10
according to how much they benefited from it.

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

                           Mean rating



Mean Rating


                       4                                                                           In the future
                           Laboratories         Tutorials         The Library     The Internet
                                     Lectures               Studios         Virtual

                           Learning environment

              Here, most learning environments showed little change, although there was evidence of a
              significant growth in the use of laboratories, studios, Virtual and Internet resources. These
              were confirmed by a series of one-way ANOVA tests – these changes were all significant at the
              p < 0.001 level or less.

              As expected, again there were big differences between the faculties and Schools in their use of
              these different learning environments.

              Other learning environments students mentioned that they benefited from included:

                 On-line database of professioanl socities
                 supervisor direction
                 Other University Libraries
                 work placements
                 clinical placements
                 interaction with other students
                 at home
                 projects
                 Combined lecture/tutorial 'super class' like college/school
                 Studio practice
                 Supervision
                 self study
                 Lab discussions with other students
                 practice
                 other students
                 Data Bases - Cihnal
                 Research Journals/Papers
                 interactive programs
                 personal tutor
                 Group Projects
                 student interaction
                 experiential learning

                                                                APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

                 Networking
                 Discussion Groups (Online mainly due to ease of access, scope for input and free
                  anonymous dialogue.
                 interviewing
                 online journals and academic texts
                 Site Visits and industry practitioner lectures
                 Cafeteria! No, seriously.
                 Class Discussions
                 Private study
                 access to nursing journals in the workplace
                 journals
                 Seminars
                 skills lab
                 discussion forum
                 discussion with course-mates
                 peer support
                 study groups

              Q6. Which learning materials do you use most?

              This question asked students to rate each type of learning material between 1 and 10
              according to how much they used it.

                            Mean rating





Mean Rating


                      5.5                                                                      Now

                      5.0                                                                      In the future
                            Bought books   Lecture notes     Journals     Internet materials
                                  Borrow ed books   The Library Electronic materials

                            Learning materials

              There was strong evidence of significant change more or less across the board in learners‟
              expected use of materials. Only use of the library was expected to remain unchanged. There
              was a trend to a downward change in use of lecture notes. Significant changes were found in
              all other types of learning materials, some increasing, with others decreasing, all at p <<

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

                             Mean rating




Mean Rating

                                                                                  Health & Social Care
                                                                                  Business School




                                      Le ed b

                                       Th not

                       4.5                                                        Design & Technology


                                          J o ra r


                                                                               et ter
                                            ur oo k


                                             ur y



                                                                                    at l s





                             Learning materials

              Again, there are important differences in the use of the different types of learning materials
              between the different discipline areas.

              Other materials that students mentioned they used in their studies included:

                 On-line database of professional societies
                 data collected by self
                 FRENCH DOCUMENTS
                 Borrowed books
                 interactive programs
                 other students views
                 experiential learning
                 Networking
                 database papers
                 interviewing
                 art materials
                 access to library resources from the net (read content of book etc...)
                 Online (Web based Contents and Mailing Lists)
                 TV, OTHER PEOPLE
                 Media
                 NEWSPAPERS
                 related TV programs
                 tutorial sheets + solutions
                 would use library more if there would be enough books
                 material found by classmates

              Q7. Which kinds of communication tools do you use as part of your learning?

              Participants were asked which types of communications tools they used as part of their
              learning, both now and in the future. They could choose to select as many as they wished.
              Here, email was the big winner – already used by 85% of students, and expected to rise to

                                           APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

91% in the future. Also expected to rise – and even more dramatically – were the web and
video conferencing and communication. Other media were expected to fall in use – these
included instant messaging and audio conferencing.

Only mobile phone use is not expected, by students at least, to increase significantly in the
future. Apart from this, all media showed a significant change in one direction or the other.

              Percentage of responses










                                               ob ren
          0                                                            In the future


                                                 i le




                                                      ph ng










              Medium of communication

Other kinds of communication medium mentioned by students included:

   phone, discussions with friends
   Face to face
   Writing letters
   networking e.g. conferences
   lectures on disc
   Group Meetings eg study sessions
   Self study
   talking to other students
   notes in pigeon holes
   Ad-hoc Group Meetings
   writing
   portable laptop computers
   iNet
   drop-in sessions
   experiential learning
   Tutor, colleagues
   none
   Computer Baised Training modules
   meeting people, visiting places
   The as yet uninvented thing that will make multimedia conferencing painless
   peer group
   Power point

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

              Q8. Which kinds of assessment do you gain from, and need more support with?

              Participants were asked which kinds of assessment they gained most from now, and which
              they felt that they needed more support with.

                            Percentage of responses





Mean Rating


                                                                                I gain from this


                        0                                                       I need more support
                                                         La se w


                                                            bC o

                                        Pe p


                                                              -b rk


                                                                rias s


                                                                  ts e

                                                                   y so



                            Kind of assessment

              Q9. How much time do you spend learning each week?

                            Mean rating




                       12                                                               In the future
                                    On campus                    Off campus

                            Location of study

                                             APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

Looking specifically at the expected number of study hours in the future, there are some clear
differences between the discipline areas. Business students expect to spend fewer hours
studying on campus in the future compared to other disciplines.

             Mean rating





                                                                Health & Social Care
                                                                Business School

        28                                                      Design & Technology
                     Now                 In the future


Finally, there is some evidence of an „I will work harder in the future‟ effect – looking at the
estimated total number of study hours, in all discipline areas there was clear evidence that
students expected to study for more hours per week in the future. Interestingly, the total
number of hours was consistently lower in the Business School than in the other discipline

Q11. Which skills do you feel University study provides you with most ?

This question asked students to rate each type of skills between 1 and 10 according to how
much they felt University study helped them build that type of skill. Again, students seemed to
expect more support in all skill areas in the future compared to the present. They also seemed
to feel that key skills, and to a lesser extent reflective learning skills, were not as well
developed by University study as knowledge and understanding, cognitive skills, and
professional skills. The high weighting of professional skills is a positive indicator of our
success and standing in this area.

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

                             Mean rating




Mean Rating


                       5.5                                                                             In the future
                       Know ledge and unders              Key skills             Learning to learn
                                            Cognitive                  Professional

                             Skill type

              As elsewhere, there was evidence of differences between discipline areas.

                             Mean rating




Mean Rating

                                                                                              Health & Social Care
                                                                                              Business School

                       5.5                                                                    Design & Technology
                      Know ledge and unders           Key skills        Learning to learn
                                          Cognitive            Professional

                             Skill type

              Other skills that students felt University provided them with included:

                 algebra (I'm rubbish at it)
                 social skills
                 Study support
                 fight your own battle
                 you and only yourself

                                           APPENDIX C. STUDENT SURVEY – DETAILED QUANTITATIVE ANALYSIS

   Interpersonal Skills
   General IT skills
   experiential learning
   research evidence based learning and practice
   The university exams for computing do not require independent learning at all - the only
    time I was forced to learn independently was on my work placement because nobody there
    had a clue. The reason one doesn't have to learn independently at RGU is because the
    lecturers will answer any question (about their subject) that you ask them. You are NEVER
    told to learn it for yourself, they will tell you everything you want to know. This is not
    necessarily a good or a bad thing.
   common sense
   Group Communication
   computer skills
   support for older students on basic electronic skills
   networking with classmates

Q12. Please indicate the strength of your agreement or disagreement with each of
the following statements

We asked students to express the extent to which they would agree to each of the following
statements. This showed again that there is a wide acknowledgement that online technologies
have the potential to enhance learning, but in most other statements, there was no clear
consensus (among students) from any likely change.

                                                                               Percentage who
                                                                              agreed or strongly
Online learning has the potential to greatly enhance my learning                    71%
I believe that within five years at least half the students in RGU will             53%
study predominantly by online learning
The majority of students straight from school can not learn effectively             57%
in a course delivered online
Studying for a degree from home will become the norm within the                     41%
next ten years
I have no wish to study undergraduate courses through online learning               48%

Q13. Why are you studying?

Participants were also asked to say what their reasons for studying were – in this case they
were able to choose as many reasons as they liked. By far the majority of students were
studying for personal or professional reasons of one kind or another, as shown in the following

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

              Percentage of responses







                                  G o

                                  Cv e




                                    ha ca

                                     et na



                                        ng re
                                         a ld



                                           be e

                                           e er



                                               tte ve

                                               ca pr


                                                   re os
                                                   r j lop



                                                      er p




              Reason for studying

Other reasons participants gave for studying included:

   I want to achieve my full potential
   To improve english language skills
   to ensure i earn i high wage in the future
   not ready for a job just yet
   to improve job prospects in the future
   Because it's expected
   Ambition
   to be inspired, learn about oppurtunities within a subject, talk to lecturers well versed in
    the subject
   blunder mistake
   To follow my lifelong dream of becoming a midwife
   so I can become a biological scientist and so offer me a better career in life
   I have no idea what I want for a career, but the course falls into some of my stronger skills
   had to do something after leaving school, didn't fancy full time employment straight up
   To get more life experience
   always wanted to become a nurse
   to gain a degree
   I have to if I want to do physio
   to experience foreign life
   future career
   To make parents happy
   To become a qualified Nurse
   I have a disability, and my choices were limited
   it is a research job
   also next step from school
   Get a job that pays enough to let me do the things that are truly important
   To fulfil my ambition to study computing
   My children are aware of University because I attend. My parents didn't attend and maybe
    that is why I am a mature student instead of straight from school
   I always wanted to study pharmacy so this was my last chance to do so.

                                             APPENDIX D. STAFF SURVEY – DETAILED QUANTITATIVE ANALYSIS

   enjoyment of subject
   to make my family proud
   To be qualified to do what i want to do!
   uni life, too young and not ready to get a full time job
   to challange the potential i may have
   Requirement of the job
   to get a career
   I want to see if I can create something new
   to be the best
   More money
   I like learning
   always wanted to do this
   because i want a degree
   To enter my chosen profession
   Apply it for goodness of human race
   better job and better pay
   to become an expert and make a difference in the education of others!
   To get my ideal job
   in order to get job
   Allow me to be a Social Worker
   Exposure to a different environment and culture as well as to make friends.
   only way to obtain a district nurse post, so no option but to do a degree course
   Future research & consultancy
   Didnt know what else to do when i left school...
   Good Money from good job
   To get far in my career
   i love the subject

    INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

    Appendix D. Staff survey – detailed quantitative analysis

    Q1. What School or department are you based in?

                             Responses by Faculty





                                Health & Social Care           Design & Technology
                                                  Business School                          Other


    Q5. Which sessions do you feel your students learn from most?

                                 Comparison of staff and student attitudes to sessions



        Mean rating

                        6                                                                                    Staff
                       5.5                                                                                   Student








                                              r ie




























    Of these, the differences in attitudes to examinations, lectures, and library-based study are all
    strongly statistically significant (ANOVA tests, in all cases p < 0.01).

                                                                          APPENDIX D. STAFF SURVEY – DETAILED QUANTITATIVE ANALYSIS

              Q6. Which learning environments do you feel your students benefit from most?

                            Mean rating




Mean Rating


                      4.5                                                                               In the future
                            Laboratories        Tutorials         The Library         The Internet
                                         Lectures           Studios             Virtual

                            Learning environment

              Of these, the differences in virtual and internet materials are all strongly statistically significant
              (ANOVA tests, in all cases p < 0.01).

                          Mean rating




Mean Rating

                                                                                               Health & Social Care
                                                                                               Business School

                      3                                                                        Design & Technology
                          Laboratories      Tutorials       The Library    The Internet
                                   Lectures         Studios           Virtual

                          Learning environment

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

              Q7. Which teaching materials do you use most?

                             Mean rating





Mean Rating


                       4.5                                                                            Now

                       4.0                                                                            In the future
                             Bought books   Lecture notes     Journals     Internet materials
                                   Borrow ed books   The Library Electronic materials

                             Learning materials

              Of these, the differences in bought books, lecture notes, electronic and virtual materials are all
              statistically significant (ANOVA tests, in all cases p < 0.05).

                           Mean rating



Mean Rating

                       5                                                                 Health & Social Care

                       4                                                                 Business School



                                      Le d b



                       3                                                                 Design & Technology




                                                                                     et ter


                                             ur y



                                                                                          at l s








                           Learning materials

                                                           APPENDIX D. STAFF SURVEY – DETAILED QUANTITATIVE ANALYSIS

              Q8. Which kinds of communication tools do you use as part of your teaching?

              In almost all respects, the pattern for staff is very similar to the pattern for students. Email
              dominates now, with a significant expected increase in web communication to almost the same
              level. Instant messaging and audio conferencing are expected to fall, and video conferencing
              and mobile phone use expected to increase. In all cases apart from email, there is a
              statistically significant change (ANOVA, p < 0.01).

                              Percentage of responses



Mean Rating








                                                               ob re
                        0.0                                                          In the future


                                                                 i le nc




                                                                     ph ing









                              Medium of communication

              Q9. Which kinds of assessment do you use now, and need more support with?

              Staff were asked which kinds of assessment they used now, and which they needed more
              support with in the future.

                               INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

                                                   Percentage of responses



                 Mean Rating

                                                                        Ex                       I gain from this

                                             0.0                                                 I need more support

                                                                         La rse


                                                                            bC wo
                                                              Pe p


                                                                              -b r


                                                                                rias k s


                                                                                  ts e

                                                                                   y so


                                                   Kind of assessment

                               Q10. How much time will students spend learning each week?

                                             Mean number of hours





Hours per week

                                        12                                                            When

                                        10                                                               Now

                                         8                                                               In the future
                                                        On campus                 Off campus

                                             Location of study

                                                           APPENDIX D. STAFF SURVEY – DETAILED QUANTITATIVE ANALYSIS

                             Mean total study hours



Hours per week

                                                                            Health & Social Care

                                                                            Business School

                        10                                                  Design & Technology
                                      Now           In the future

                 Q11. How much time will you spend teaching each week?

                               Mean rating





                        20.0                                           Faculty

                        18.0                                                Health & Social Care

                        16.0                                                Business School

                        14.0                                                Design & Technology
                                       Now          In the future


                 Q13. Which skills do you feel University study provides students with most?

              INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

                             Mean rating




Mean Rating

                       6.0                                                                           When

                       5.5                                                                             Now

                       5.0                                                                             In the future
                       Know ledge and unders              Key skills             Learning to learn
                                            Cognitive                  Professional

                             Skill type

              Of these, the differences in cognitive skills, key skills, and especially in reflective learning skills
              are all statistically significant (ANOVA tests, in all cases p < 0.05). The others show no
              evidence even of a trend in the future.

                             Mean rating




Mean Rating

                                                                                              Health & Social Care
                                                                                              Business School

                       5.5                                                                    Design & Technology
                      Know ledge and unders           Key skills        Learning to learn
                                          Cognitive            Professional

                             Skill type

              Q14. What factors do you identify as being the greatest obstacles to your making
              more use of online learning in your courses?

                                                                         APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

                                              Obstacles to online learning



   Mean rating

                 6                                                                           Health & Social Care
                                                                                             Business School
                                                                                             Design & Technology


                     Know ledge Know ledge Resistance Limitations Not enough Unreliability
                          of    of iNet/VC    from    of medium       time      of IT
                      authoring             learners

Of these, only resistance from learners showed any evidence of a difference between discipline
areas. Overall, the two most highly rated factors were lack of time and unreliability of IT

Q15. Please indicate the strength of your agreement or disagreement with each of
the following statements

                                                                                                   Percentage who
                                                                                                  agreed or strongly
Online learning has the potential to greatly enhance the students'                                      64%
learning experience
I do not perceive online learning as a threat                                                           84%
I believe that within five years at least half of our students will study                               28%
predominantly by online learning
The majority of students straight from school could not learn                                           55%
effectively in a course delivered online
If we do not offer courses online we will lose market to other                                          58%
universities which do
Studying for a degree from home will become the norm within the                                         19%
next ten years
I have no wish to deliver undergraduate courses through online                                          31%

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Appendix E. Student survey – open-ended comments

Verbatim comments follow, here and throughout all non-committal responses (e.g., “No idea”,
“No”, “None”, etc.) have been removed for brevity. All others are included unchanged.

Q10. What other facilities do you feel a University should provide in the future?

The furniture is falling to bits and is, in some cases, very uncomfortable. I think the
university's HSE advisor needs to look into this problem.

Wider access to on-line journals, essential not just for research but for showing students
what cutting edge research is taking place and enabling them to learn more widely in their

More informal spaces - cafe style place with computers - to chill out and work in.

More up to date computers for PhD research, not 'hand me downs' and improved office
accommodation - difficult to do research in a 'stagnant' environment where no one wants
to be. Learning has an emotional and creative side - need facilities to foster and reflect this
too. Physical learning environments are every bit as important as virtual learning

I have felt that a sports centre should have been created a long time before now. However
I am glad to see the complex is nearing completion and will allow future students time to
escape their academic stresses at a cut price in comparison to high street gyms.
Academically, i feel the majority of computers in the faculty of Design and Technology
need serious upgrading given that the computers in the the faculty of Health and Social
Care are of excellent standard.

1.Research-based laboratories equipped with state-of-the-art equipments.

2.Higher degree of colaboration with students from outside the city and university

3. Subsribing to on-line library of professioanl institution(s)

better parkig for the students

A library in the Scott Sutherland School with books relating to construction would be
handy. It would be better than getting soaked in the rain everytime we want a book

Wireless networks

It should provide facilities which are upto date with current technology and should accept
these new technologies as learning tools more quickly.

Video conferencing

update computer and stable broadband

Being able to access the sharded drive from any computer. i.e from home

practical learning exposure

-more money to be given so that more experienced tutors can be employed, (ie from the
industry itself.)
-getting students from different areas of the school to interact with each other more.
-having all different years in each course involved in other projects. again, better
interaction with all years in the course.
-not excluding any course away form its main school, keeping everyone together.
-more help finding employment after completing the course.
-i feel that i am sometimes not learning as much as i ought to. i personally feel that the

                                                       APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

average university day is not long enough and feel that we should be in there more hours
than we are timetabled for at the moment. as i do work at home i dont feel as bad
however i would be much happier if there was a tutor onhand constantly for us to discuss
things with. again more tutors are needed for this to be possible.
-plenty more job placement opportunities.
-more live briefs, possible cash incentives would help too.
-more scope for placements abroad, quite limited at present, especially for my particular

I think more focus should be on group assessments and group learning, with a clearer
emphasis on what each assessment within in each topic aims to evaluate.

Better conditions for students to work in, i.e. good air condition and ventilation so that
laboratories and lecture rooms are not too hot

Better facilities at campus for learning - more computers, information available for learning


More training opportunities ie: workshops,training weeks etc

improve the current library service since many journal papers cannot be borrowed
immediately, which are important for a research student


More help with referencing for college students going straight into 3rd year!!!!!!

More help with essay writing for college students going to 3rd year!!!!!!!!

Not enough beiing done to help

wireless internet; more and various types of sport activities; have a separate office in the
campus to organise and promote charity events; set up a special department to promote
written and oral communication, presentation skills by organising teaching workshop in the
weekend (Saturday) as most students will have time to attend then.

The role of the library needs to be taken very seriously in the future - it would be all to
easy to end up with a situation where people are expected to get all information online,
etc.. Whilst more and more information will be freely available through open source
journals, etc.., it is still important that there are places for people to read and contemplate
away from a compute screen.

As a comment specific to this usinversity, the social facilities for both staff and students
are pathetic - the wholesale outsourcing of such facilities via competetive tendering
processes has left this and I am sure many other universities with a complete lack of
informal space that people might want to use, as opposed to using the spaces provided
(thereby creating the necessary usage statistics to justify their retention) due to a lack of
any real alternatives. People learn by talking to other people - to do this requires an
environment conducive to talking - not simply an environment designed around either the
architecture of the building or the available space. Some of the best learning environments
are the most surprising, and often the least expensive!

should be more flexibility on purchasing of e-journal licences, so that students from other
universities can use on walk-in basis.

better food

study links to other universities / business schools
more electronic journals
electronic access to core text books
investigate exams system via iNet

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

electronic submission of official coursework assignments rather than paper copies

should be more flexibility on purchasing of e-journal licences, so that students from other
universities can use on walk-in basis.


24 hour computer rooms like Aberdeen University

Internet connection in halls

Access to software via login either from on campus or off which becomes no functional
when you log off or leave the university network.

Additional open classrooms during the weekend so groups can meet in a neutral place.

Everything they have at the current time, which includes as up t date and cutting edge
technology to save from teaching students out dated topics. Possibly more hands on in
certain lectures when it comes to hardware, showing examples of the technology rather
than just discussing it.

Laptop users should be capable of connecting to the university network, and use that
connection as the cimputers provided by the university would allow.

A seriuos connection with the outside environment to help students to find a good job in a
short time.
Education should be aimed to a real profession and university should realistically and
actvilly help students to find their position in the society.

greater access and opportunities to work experience earlier in the course.

An on-line, up to date, all inclusive information board.
What I mean is a simplyfied version of the existing ones with more frequent updating on
information in it.

a larger library than RGU have got already - with more electronic learning

help with banking/finance for foreign student

Less lectures, they don't have an impact. even the lecturers say you only take it about
10% of what you are being told. need more tutorials, smaller classes. more one-to-one,
personal tutors who make an effort.

Information on web based materials, such as relevant study websites from outside the

asessment through computers
More regular feedback on work handed in.

Gym, modern Lab (24hrs), student pub

Improved e-learing capabilities for Distance Learning students - inc. making the courses
fully electronic-based (e.g. returning of marked assignments via e-mail, not on paper).

Free printing as most modules now require you download notes, print them and bring
them to the lecture. Students already pay course fees - £10 free printing a year is nothing
compared to a minimum £1205 in course fees.
In the future when funds become available, more technology for individuals to support
learning. Such as a pilot program in the US where a well known university gave all fresher
a 40GB iPod loaded with uni data (calendar, course materials, etc) for free. Or other well
known American universities which give students free PDA's to support their learning.
Their course fees are comperable to RGU's in some cases, and they don't waste their
money on sports centres which charge more than Aberdeens most expensive gyms!

                                                       APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

Access to more online journals as I have had big problems trying to get hold of a wide
enough range of journals for my project as the university and Aberdeen University did not
stock enough of the journals that I needed.

virtual private network to H drive and university based applications would be very nice - it
was implemented in my last place of work - by me !!

Better facilities for all courses i.e. better kitchen and restaurant learning areas such as
Kepplestone had.

Modern technology. Consistency between lecturers / tutors.

Sports facilities, a comfortable communial area

Access to network facilities off campus. i.e. H drive and network software.

there is definately a need for a sports facility but that is in the process of being built.

I can't think of anything else the uni needs to supply. I think it's fine as it is.

More support for students in the form of a guidance teacher.

more quiet rooms in order to concentrate more, without computers just desks and a strict
no speaking policy

keep computer facilities and lectures for listening skills. Large scale ongoing project
oppurtunities for students (not just what is needed i.e. 4th yr project).
More choice on your stdy timetable, ability to take additional units, complete modules
earlier, work over summers or just take shorter holidays etc.

Gym, Pool and 24hr access to the Univesity Labs

student facilities for eating / chatting so that computer labs and library are free for those
studying to do so in peace

An oranised way for students to get together and revise for exams in groups. If it was
arranged by the Uni it would not turn into more of a party and more work would be done!

Access to much of the material is only available on campus such as the i-net and it can be
a logistical nightmare for me to access some information even a small piece of knowledge
for some subjects. I would like to access this from my own home.

More accomodation on campus

Easier timetables to read

Learning material and lecture notes on line.
Assessment tests to help rememeber what you have learnt

I thnk the university of the future will be mostly i-net based, with virtual tutors running
online classes which can be accessed continuously daily...so you can pop in and out when
you need info and when it suits you, as well as online continual assessments

24hr access to computer facilites

More facilities to allow study at home.

cheaper food, free car parking for students, more IT facilities, more core text books,

Internet based home study option. video linked teaching.

a change machine to get pound coins out of when you need them for the printer.

No separate lecture and tutorials - a combined class is preferable where the student

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

assimilates the background knowledge and then implements it through practise
questions/exercises/class assessments.

More books availabe from the library. More laboratory activities.

Good computing facilities and good areas within hte university for both private and group

a creche, better standards of information technology



Easier access to equipment, such as digital cameras, memory sticks, video cameras...not
every student can afford these things and it would be helpful if they were readily available
in the university.

I don't think any more is really needed

Wireless networking to allow students to access the web wherever they are on campus. As
more students get laptops and hand held devices become more utilized it would help not to
have to go to the library or computer suite to access online facilities - information at your
fingertips on demand.

Better parking facilities for part time post grad students in full time employment

Sufficient number of up to date work stations for everyone.

Better eating facilities

More electronic material and materials available from the internet off campus.

student selfstudy building

More and faster computers

I study with the RGU 15 years ago and returned to study just recently. I have seen IT
technology unfold which has improved study at least from my perspective with readily
available information posted to Campus site..For part time students like myself I would say
that it would be worthwhile considering "Net Meeting" style lectures where the student can
log onto a website and participate in lectures. Practicality of such service and loading of
networks make this a little prohibitive at present. Web Broadcast could be considered as
an alternative.

24 hour labs
Possibly some kind of wireless MAN network such as the type edinburgh university has
been trialing for a number of years now.

The University should offer all students access to online journals and online libraries, eg.

better student union
more shuttle bus's

wireless web access

video streaming of lectures, so you can loggon to your PC at an allocated time for the
lecture tobegin and then watch and replay bits that you don't understand.

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

I think the facilities here are excellent but perhaps more variety of food facilities and
slightly less expensive.

Future 24 hour library, computer lab and canteen facilities based on potential usage.

The current facilitiies suffice much more than none. The library should be stocked with
more current books and research materials to cater for the ever increasing change in
information and student population. The business school, especially, must provide students
with more robust statistical packages and thorough instruction on their applicability. Also
arrangement for access to world renowned and resourceful business and finance journals
should be considered


One-to-one support for part-time students new to university. These students have no idea
of what is an acceptable level of coursework, etc

One-to-one support for part-time students new to university. These students have no idea
of what is an acceptable level of coursework, etc

interactive classes/tutorials

Just more computers because you can nevcer get on one when you need to.

group work with the students in the year above to learn from, they could give advice on
coursework and exams. it would benift both years.

More labs, and generally more project work and less exams. I believe that will help
students get in touch with the object of their study and understant the nature of it. Exams
surelly play an important role in uni but I believe that what student's are lucking is practice
and real nature of the proffesion that they have chosen.

I think they should provide extra classes that help students with their modules to help
them understand it better maybe away from the rest of the class on a one to one basis as i
feel i have problems understanding some of the european law but cannot find anyone
within the university to help me.

Proper Canteen facility and must be reasonable prices

more digitised texts as they easier to find relevant information in

The only things i can criticise the university is about the lectures. i think their should be
more tutorials/ seminars and less lectures.

More information resources available online - perhaps in the future an online library

Longer site opennng hours; improve bus cervice, especially during weekend; sport
facilities, and etc.

Free parking for students or at least cheaper facilities than £130 per year.

Almost 24 hours access to appropriate learning materials/support from University via

I feel that the food could be alot better


University should deliver for what it is getting fees.

Instant messaging services within the university, so you could see when your fellow
classmates are online or other students on the same course and would allow you to ask
questions and create discussion. I believe this would be very effective, and much quicker

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

than email. also you should be able to request a short Q&A session with a lecturer via this
method possibly.

More tutorial meetings. Better access and feedback after assessments. Especially in
honours year so that you have a more comprehensive view of your progress throughout
the year.

they should have more computers available . it is impossible to get a computer when they
also use them for IT classes. They need more than 1 pohoto copier in the health & fauclty
building . it is a bit of a joke for the amount of nursing students.

more sports facilities, a wider range. more facilities for between lectures with somewhere
comfortable to sit


A decent art school, ie the porta-cabins. Try improving upon your existing buildings before
spending millions and millions on an impressive but over priced eye-sore. Does the
university really care about their students or just getting more applications?

More parking and making it free. Less uni time, more hands on.

more facilitys for part time evening students to have tutorial contact with tutor,s

More facilities for printing and photocoping, more open areas for taking a break during
studying and provide an area for eating so dont have to leave the bulding and disrupting
your study for a break.

Communities group through phone communications. Mouth to mouth discussion between
lecturers and students; and also between students from one faculty and another.

sport centre

More facilities for laptop users - a portable inet ie one that users can 'plug' into

more help from lecturers.

More help on exam techniques and better preparation for exams, if time is available a little
one to one time with tutors of specific modules.

Better support for distant learning courses and access to personal tutors.Just a little
guidance would help instead of being told it is self directed learning to then discover the
direction taken does not fit in to the narrow path choosen by the markers who are
obviously looking for something specific and we are to be able to mind read.

More silent areas in library

university needs to supply classes, where the mature student, can learn the mathematical
skills that they did not have years ago, especially the new formula's for drug
administration. Younger students need more interaction with clinical placements as that's
where the true learning begins. Also more than three quarters of an hour to learn about
computer skills (IT).

revision/extra tutorial groups for subjects people find harder to understand and may not
be coping with.


Access courses to further education (e.g postgraduate courses such as pgde)that require
equivelent G.C.S.E/Higher Mathematics and English should be made available as
short/summer/evening classes so the qualification can be obtained.

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

more help for students with children

library or self study area for each building. More Electronic study

library or self study area for each building. More Electronic study

I feel that engineering students would gain from an engineering student support where
you can pop in and get help, a dedicated area

Labs would be more effective if more staff were available to help students. Often only one
member of staff is there which means groups of students sit and do nothing for long
periods of time until the lecturer can see them.

look forward to sports centre

Better cantine facilities, students would stay on campus more for both social and learning

more library books, much more help if you r a direct entrant student, more information on
who, what where should you require help

Open more doors for the students.Students in the future will be willing to work harder at
the same time get diverted easier with the latests technical gizmos. so they must be given
more opportunities or problems, concerning their subjects, to deal with making them more
sharp and interested in learning.

im happpy

libraries that are quiet, i find the library i use (garthdee) to be too noisy, i have to rely on
the libary computing facilities to complette assignments. however i feel most times i am
unable to as of the level of conversations taking place in the library.

better meeting places, common rooms etc where we can spend time between lectures or
doing group work, that isnt a lab. better facilities where all lecturers post information on
the intranet. better leisure facilities.

Lectures recorded and somehow available through intranet instead of just notes so that if
a lecture is missed through illness or work commitment it could be referred to at a later

An Inet with more of the lecture notes on it.

Give students more guidence as to how to study and how to go about making study plans.

to teach something and effectively evaluate what has been learned

parking for students

more self supported assessments throughout the year to ensure learning is maximsed

more tutorials given by practicioners and service users - those who are living with the
subject for real

i feel that the university provides generally all needs of the students at the moment
although due to its location there isnt much to do to relax between classes and time for
study. although i expect the gym will supply this to an extent

better menu in the canteen with cheaper prices

Free laptop hire for coursework purposes, some people don't have hi-spec computers at
home, and doing coursework at uni late at night is not practical.

common rooms for students with drink/snack machines and up-to-date information on jobs

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

etc in room

Great levels of direct contact with national and international colleagues.

university should try to improve the library book strength as there are not enough
books.also the i net should be open so that the students could audio and vidio chat with
their parents and collegues and friends.

Internet assessment package that students call view their results of assessment, instead of
mailing that will cause to waste time and lose the mails.


Suitable recreational areas within the campus buildings for students and postgrad's to
meet & relax together, discuss their work and escape the unsuitable library conditions
where students don't respect the study-time of other students, via means of chattering,
using mobile telephones etc. Somewhere other than the restaurant areas on the campus.
What about some of the staff common areas being openned up for post grads? Now that
would create a great environment within the RGU campus. Perhaps it would then feel like a
university and not an oil office building? You did ask for honesty, didn't you?


I find it difficult to actually get to library, need 2 buses there and 2 back. Recall notification
is a nightmare often the book is recalled before i have time to check it.Have much more
books or e mail more info and joural info as it is the cutting edge of the field.

Better car parking and once the gym is commissioned this will be an excellent facility

help with students to own/hire and pc's at home and to have access to all software
requirements at home at a reasonable cost. ( i.e ) MS OFFICE, C++ Builder, MathCad etc

Practical art work is quite old fashioned in that students need to be on campus using
facilities and developing ideas. With increased use of digital media in creating art and
viewing art/transmission it is possible that more offcampus work could be done. Even with
increased online learning, I believe that especially young students have neither the
discipline or focus to work on their own and a great deal of social skills and teamwork,
communication and interaction with tutors and other students would be lost.

some sort of activities eg snooker, pool, keep fit

more research based projects

I do feel that there is a lack of photocopiers in the Faculty of heslth building, where ther is
only one which is not functional most of the time.

More Project rooms in the Library for group study

increase in sports and recreation facilities

more computers

We should be able to get our exam results online like most universities. The printers
should work all the time and also we need a the lecturers to make sure that if they want
us to print off notes before class that they are actually available for us to do so.

More web based coursework - continue to provide good quality labs for independent study.

several small warm cafe areas rather than the cold bleak dining areas we have at present,
that can be just as important as video conferencing!


A Virtual Lecturer, Who can make intelligent replies to questions and where the depth of

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

answer is dependent upon the leval of learning by the student.

more comfortable areas to relax between studying, classes and lectures


Better access to lecturers. Garthdee isolates lecturers and students from one another. The
design is very poor.

more computer labs for internet access
laptop loans for those who do not have computers at home

More hands on labs, we had several really good labs working on car engines and
gearboxes but then the university seemed to run out of steam. more computer labs in

Online tutors
Online counseling

More computer software for research work.

Longer library opening hours

Meeting rooms that private study groups can meet in and use preferably having access to
the internet and a projector.

better canteen facilities at a more affordable prices!

Maybe a room just for students to go in a study.

proper canteen facilities(they took ours away)!!!!!!bigger car parks and reduced prices.

better communication between staff

They should provide a sports faicilty

more access to help if needed. it should more widely available.

Easier access to staff. Earlier information available about forthcoming semesters.

i feel that as more students are using computers more and more for learning that the
university should try to provide more computers where possible.

Sufficent facilities available currently but must be maintained for the future.

interactive course based software

parking spaces free. more books core module books vital for each student group or work
area. lab top skills core computing skills prior to start course not as part of course options
more of them

More books in the library and more up-to-date books.
more classes on using the likes of Ovid and how to look up journals.

more computers will be needed

there should be more interaction between the course years, this would enable younger
students to ask advice, re. subject selection etc.


Perhaps, a sort of chat room on the i-net where students coulds log in and speak about
their studies or course work in case people are having any problems.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

more nuerology books.

free sport facilities, free printing,

More books on construction management. A variety of it will definately help me to get
more knowledge and different idea of what's the construction world really is.

Out of hours help.

The basics ( decent canteen, bank, pub, shop on campus ) would be nice....
In the business school, there isn't really anywhere people can go just to hang out and
chat. I think this is quite important.

- all time accessable workshop (modell making)
- all time accessable print and plot facility (after having detailed introduction and payed

A Christian or scripture union. I only regret not starting one up myself but my time is
nearly over in the university but if that was to start you would be amazed at the difference
prayer could do this this place.

More computers and quiter areas (like the 6th floor in the library) to study in.

a bigger eating area/cantene

More workshops etc on how to use the IT facilities already available

more accurate timetable organisation

Remote coursework submission. Remote access to uni computer programs/network.

For Now, Nothing

Study groups for students during reading weeks, including tutor support. Examinations can
be very daunting and the option to join study groups, where students can exchange
thoughts and ideas could be very beneficial. Also, if tutors are available to answer
questions or help students with problems, this also would be very beneficial. This may
already be available, but if so I am not aware of this. Also, in society today we rely heavily
on the internet and IT communications for our educational purposes and I think personal
or group support, where you are speaking directly to tutors and students has more of an
impact. IT Communications are brilliant and can be accessed very speedily, however, I
think we are losing touch with the personal element, where people are giving the support
directly, not via a machine.

Wireless internet access


More Specimen exam papers

Video conferencing and reports from other countries and their policies etc

computer based examinations, less of a dependency on hand written. Most people type as
fast as they can write, saves good students being penalised for bad hand writing!

Later night facilities for studying.

Better, bigger leisure facilites, and canteens.

Study groups for exam or coursework preparation, More of the recommended text books
to be avaliable in the library, more internet access avaliable, more group interaction such
as more tutorials and more vocational aspects and job preparation covered.

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

Better list of internet resources, as there is too much rubbish out there to trawl through.

Maybe working with other unis who provide the same course, determine whether there is a
difference in what each are studying etc.


More considerations for mature students ie childcare and timetabling more flexible for
those with children.

Dedicated staff should seek to ensure every student is never left alone like I was. Having a
limited mental impairment disability, fellow students AVOIDED me and two lecturers had
very little time for me. Isolation can be, and WAS very damaging; I would not wish that on
anyone. More choices should be available for disabled students to join in small groups. For
example, simple groups where disabled students are free to discuss their situations with
other like-minded and/or disabled students. Feeling included rather than excluded can
often make all the difference. Please be under no illusions how difficult it is for a student
with a disability. Being amongst hundreds of other students, especially in the atrium or
restaurant is crippling when you have no-one who is willing to talk, or cannot relate to you.
It would be so easy to set up small groups, and there must be a number of students who
are not as quick or smart as the average student. There appears to be a growing number
of depressed people nationwide, and like me it's no joke. I have contemplated taking my
own life whilst on this postgraduate course - purely because the university has little
provision for students like me. Don't get me wrong though; I have attended one-to-one
sessions with the disability sections. However what I, and many others I'm sure NEED is to
be amongst others in group situations. All one-to-one contact does is exacerbate my own
problems, thus making me feel even more helpless. Throughout my whole time I have felt
very aware that students are just left to "sink or swim" Who is going to be accountable
when the next RGU student takes his or her own life? Please read this through again, and
think about the points I'm making.

more detailed feedback on assessments and the ability to attend lectures via the interent
or web (learning from home)

More IT facilities to cater for increase in demand for online learning

Better use of technology within lectures to enhance learning experience and make whats
taught more memorable.

school of engineering must be renovate as a business school in Garthdee

Access to a greater varity of journals and if possible easier access to full journal articles on

free car parking to encourage peolpe to attend lectures and to vist the libary

Wifi network
restaurant for students

(Note: I am an answering this question in engineering point of view only as i am an
engineering student)
1) Access to most of the company articles and materials.
2) Visits to industries + detailed study of the process they undertake. ( the visits must be
for a week or 2 atleast)
3) Industrial interships & placements by the university as a part of study. so that the
students are assessed on what they have learnt and they get guidence on what they have
to look and observe in the industry.

better canteen (cheaper healthy options as these are usually the most expensive)

There is a lack of quiet study space in the library and elsewhere at the moment, it would
be nice to see this increased. There are a lack of library books for the Law classes, this has
not improved much over the 5 years I have been at uni, a few more core texts kept in

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

short loan would be very useful.

The computer fercilities in St.Andrew Buidling need updating.

Car parking, free printer paper. A student should be able to come into uni and not have to
spend anymore money on top of what they have already paid. Also when any of the
technicians are informed that the printer is out of paper i expect them to do something
about it immediately or at least let me do it myself.

Later opening hours.
Open classrooms at night/weekend to allow for private study areas.
Improve the computer hardware in areas it is required first, e.g. improve engineering
computers before the computers in the school of art.

i feel that a lot more should be put on the internet and more online assessments could be

The library facilities could be better. Poor selection of up to date books and number of
books. Need to rely on electronic materials.

lectures that are filmed with a web cam, then if a student could not make it in, they could
watch from home via an i-net link.

faster computers, printers, especially those in the library

Better quality of lecturers.
Better admission procedures so it's not just a case of whoever can pay the fees.
Affordable education.

better choice of fresh fruit and healthier meals in the restaurant. fitness centre when it

More computers to make it easier to work on campus where required and more
refreshment areas for regular breaks.

More colour printers in the library, there is only 6. For a university of its size that it quite

The students should be able to access their H Drive and the applications that are set up for
each student to use.

video conferences with lecturers
group video conferences

direct access to uni database from external.

more electronic resourse so we can share the information althogh it just a book in liabrary.

A proper canteen.

Virtual lecture or virtial tutorial or virtual examination revision

More examination tutoring in HOW to answer the examsination questions.

Better travel arrangements to the university with student accomodation nearer to

wireless connection to internet

I think that the univercity accomodates all facilities

have connections for lap tops

possibly video conferencing with lecturers who are not always on the univwersity premises

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

a building where all classes are inside instead of portakabins so that there are no
leakages; an art shop inside the art college that students can go inside and look at the
materials like the one in the Edinburgh College of Art; at least 2 internet access points in
each classroom with CAD programmes; at least 1 colour printer in each of the computer
labs in the art college; an art library within the art college to provide info when you want

facilities are good enough, don't feel that anything else is required

A member of the module team to help consult at week-ends for students to help with
guidance with their course work.

Easier access i.e. parking

A gym, fortime you have spare between lectures and water in lecture rooms as it is proven
to help concentration.

wider selection of interactive learning

wireless net working in all buildings including halls of residence to allow tudents to work on
own laptop as most have and will have in the future. More relaxed study areas like
common rooms, perhaps outwith librarys, for group work as a relaxed atmosphere aids the
flow of ideas.

More simulated or real life scenario problems to tackle especially during modules

Web based learning should be fully explored hopefully not to reduce the excellent tutor
and lecturer based study but to improve access to materials. An example would be to
make library based materials available online. Also video based conferencing between
universities so students all over the country can "sit in " on lectures given by the truly
gifted lecturers from other universities and well respected scientists.

common room more study labs

video and audio conferencing

Encouraging environmentally friendly transport.
e.g less cars, more bus, even more bicycles.

A chill-out room or cantine like, for each course or course groups. As such that there are
more self service and chill out facilities, and that the different years of the same course
share the same room and so get to know eachother and mix.

I may not be typical of your respondents as I am doing a professional development course
- PQ1 - therefore work based learning is important. However while I was studying for
diploma and masters I especially valued work placement experience and feel this is an
important component of learning.

better computer facilities on campus.
the network is terrible

I feel that a constant supply of exam type questions and the expected answers to achieve
a grade 6 would assist all students from first year on in what exactly is expected. The
bottom line is that we are here to achieve hopefully a first class honours degree, so the
more assistance we can get to understand the workings of exam type questions and
answers the better.

more advanced software, like endnot, analysis tools ( ATLAS.ti for research needs,graphic
design software for PC designer-user and webcam support for video conferencing without
firework limits.

Needs a union that sells alcohol down at Garthdee, every one goes home at five. Could do
with more project rooms. Colour photocopiers would be a bonus.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

i think that in the future students will not being doing as much work in the future on
campus but will be doing their work through i net and internets.
i feel that for the future the university should make the i net better and more reliable as
half of the work we are meant to get on the i net doesnt go on.

Wireless (already being intergreated)
all notes in eletronic format (not just at lecturers discretion)
information that is easily found (inet impossible to find what is needed, but it is there)
study from home homework days

Better lecture notes. We have had one subject (so far) this year in the school off
engineering. The standard of lecture notes and equipment in there was awful. Fortunately,
the notes and facilites provided in the School of Computing at St. Andrews street was first
class (which is just as well because the course is very hard).

Adequipt printing facilitys at an aforadble price, the lack of facilities at the moment is

Secure remote logins to access local files (H drive) without having to use CDRWs/USB
memory sticks or emailing files.

In general, I think information should become much more accessible. Things like exam
marks/feedback from assessments should be available via online portals. Also, things like
online class notice boards (possible maintained by the class's personal tutor) would help
remind people about hand-in dates for assessments or inform students about other things
like seminars related to a module.

very happy so far with RGU

More discussion on specific topics in a group to allow a better personal understanding

Access from personal computer/laptop to the university network.
should have more electronic books especially academic reserves and those recommended
by lecturers or listed in the module descriptor.

more computers in the libary and some macs in there to as it is hard to transfer my work
at the moment also colour printing could be cheaper as art students need it a lot and so it
is very costly

workgroups for interdisciplinary projects to engage in local problems etc.

all night computer rooms and studios

creches, child care facilities as children have half term and we do not.



A comfortable place to relax to reflect on what you have learned after a lecture or a
seminar instead of fighting for space to sit down. A quiet area away from the horrendous
noise in the canteen.

modes of correspondance with companires/firms in our respective fields of study so as to
provide us with a better understanding of dealing with practical scenarios rather than just

leisure activities and better food

A 24 hours library or at least 24 hours computer labs.

Maybe official online discussion forums (through the iNet or otherwise) where every

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

student who undertakes a module is able to use and where content is supervised by an
appropriate member of staff (eg module co-ordinator) in a messageboard style. There is
currently a discussion group but this is done via email and this results in much less
involvement from students. Also I think more material should be made available by
universities (online or in book form) because if it is imperitative we have read or
understood information for a module the costs of getting this material is currently very
high or if you want to lend it from the library you usually can only have it for a week
because of the high demand and generally low supply.

None that I can think of, with the arrival of the wireless network there isn't really anything

7 days a week lecturer support

I am a distance learning student, so do not really use the facilities at the campus.

widen the scope of information available to students so they can read more. this is aimed
at especially to ensure that journals closely related to a particular course or module made
available on-line and off-line. some journals in the library are incomplete. i always find
good articles from Construction News Journals but are unable to get hold of them to read.

Having a limit on the number of books you can borrow from the library is very annoying.
Also a heavy demand section with more books that are currently due in the short term
loan section and being able to borrow them for 24 hours at a time would be particularly
useful. e.g. all key texts or recommended readings would be available in this section. Also
if three or more people put a hold on a particular book it would automatically be put into
the 'heavy demand section'. Not being able to access the materials you need for course
work is particularly frustrating.

Universities are places of academic learning. Anything which improves the quality of
teaching/learning, such as, more teaching staff, with larger budgets so that more(and
smaller)classes can be held, for those that want it, with more interactivity. For me the
ability to observe a post mortem examination would be useful, unfortunately that is not
possible at the moment.

24 hour Computer labs at halls of residence .

Individual computer workstations in the studios, colour laser printers nearby.

The canteen! more help with written work, you could have a tutorial half way through
writing a essay and get feedback from the lecturer on what he/she think of it.

Enhanced IT facilities to enable students to gain more from distance learning.

laptops to all business school students

A quiet area in the library where chatting,whispering, group work and mobile phones are
punishable by public stoning.


A way to access the university software from a home computer - this would prove very
helpful when doing coursework that requires software provided on the university network.

A more personal service

Wireless intranet access.

Better I.T facilities

Sports, 24 hour subject matter walk in studios for idea communication especially for the
new age design subjects such as AIR, with PC access

Full intranet access from remote computer, eg home PC. Lecture/seminar notes online as

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

standard, not just at discretion of tutor.

i strongly feel that a university should provide students with a 24 hour operating computer
room and a library room. many students like who do not have computers at home face lots
of problems.


-education on eco designing and living
-personal tutors should be more sincere in offering their time and advice (we don't want
scared bunny rabbits), some students need serious advice on life matters, and i don't
mean councilor advice!

Short courses out of term time or in the evening allowing me to increase my skills in
technical drawing, essay writing and perhaps even revision classes before exams.

All facilities are fine. Could do with more computer availability during the period where the
majority of courses are doing coursework.

Sports facilities however these are gradually on their way.

Better lab facilities for computer network design students.

Better food options and more recreational facilities

The university should provide more support for direct entry students as some find it
difficult to fit in.

A better INet service.

Proper sport facilties, a decent student union

Lectures to be recorded and available on the i-net.

Adequate canteen facilities for all students, not just those in the highly populated
buildings. 24 hour studio access for art + architecture students etc, especially close to
hand-ins. It should make sure that printer credit machine function effectively in all

Cheaper accommodation & tution fee for international students. Should introduce more
Specialization courses in Computing at Masters level.

I think the university should cater for the different ways that people learn. Some people
learn well from lectures, others need a broader understanding of the basics and more
simple reading references could be provided. Also, more time should be spent doing
practical work with theory built in as it is a more realistic view of how you can use the
knowledge that you learn.

enforced absolute silence areas,more rooms for groups to meet together, better refectory
services, up-to -date books in library

More comfy chairs and better food.

more project rooms with access to a computer to enable students to meet and discuss
work. Coffee and water dispensers and a microwave. Lockers. More computers and longer
opening times.

More computers. Better journals.

Videos of all lectures on the i-net.

None that i can think of.

A radical look at the exam procedure. Needs a common room, somewhere students can

                                                       APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

mix freely within st andrews st. Most ideas etc that arise come from talking over with other

Have more library books available for core texts that students need.
The referencing guidelines should be more clear.

Students should be provided with more help when needed.

A more stronger and influential Students Union, it seeems nowadays the union can't do
very much for the average student.

access to exam results online
access to past exam paper solution

to have the option of sending your esays or assigments to tutors via e-mail.

better canteen espicially in garthdee. Do we have a Gym? Do we have a swimmin pool?
More interaction with companies

Lack of sport facilities at School Hill Campus.

Not sure if this is really answering the question but rgu provide a great study support
service which I feel should be emphisised. I got help a couple of weeks ago which two and
a half year on wished i had done something about sooner. I was not really aware of this
help as thought it was for students with learning difficulties or disabilities. I am not the
only one to have thought this as other people on my course have had the same thoughts.

common rooms for all students to promote feelings of belonging to a group and to assist
group support from students at same level

Free water for all students and staff. Better permits for the car park especially if students
are on placement.

Real and worthwhile enterprise/innovation support in partnership as opposed to the IP
theft that seems to be the norm.

More universities should move towards having various materials such as exam papers,
lecture notes, course summaries etc available on line. This would mean a student only
prints what they acturally need and means those studying part time or travelling long
distances etc will find things easier.

Real and worthwhile enterprise/innovation support in partnership as opposed to the IP
theft that seems to be the norm.


free water i.e water fountains situated around campus.

The university can expand and improve the quality of the available facilities such as
Library, computing, recretion etc.

Audio & Video Confrncing facilities

More adequate printing, photocopying facilities

Better access to books, especially obtaining books from different campuses.

smaller groups more personalised learning

Car Parking.

Inter diciplinery forums, links between other universities at student and tutor level for

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

cross pollenation of ideas

Inter diciplinery forums, links between other universities at student and tutor level for
cross pollenation of ideas

A bigger place to read and take a coffee or a drink..

Quiet areas in the library. Sometimes it is very difficult to concentrate in the hustle and
bustle of the library. Rooms for group work should also be made available so as a group
you have somewhere to go for discussions

distance learning

this is for question above, when i am in class i do learn and in the future i can imagine
being in less but still learning more, and i do a lot of work out of class, and off campus and
more work will be needed to be done of campus, but cant give excact numbers as i'm in
class different times each week

Although cost is an issue, the library should have more copies of more up to date
books/journals/manuals etc.

better parking facilities for staff and students

More computers
Better canteen facilities especially for nursing students, starting this term in jan no
facilities for three days because the business students were not in

Common rooms, student lockers


More of the same! Filling in the questionnaire made me realise that contact with teaching
staff greatly enhances the learning experience.

interesting , innovative lectures. a good sports club with professional coaches for each

lectureres could be a bit more organised. My criticism is more about the tutors than the
facilities which are fine.

I think the university particularly at St Andrews Street needs the facilitiy of a good
refectory one which provides good quality healthy meals to students for sensible prices. A
common room for chats and lunch breaks would also be necessary so that the library is not
full of people who have time to spare but who dont want to do anywork and therefore
mess around on the computers and talk when these are needed by other students for
serious working. Maybe it would be possible to provide more information for students as to
where they should go for help in times of crisis!

Current services are satisfactionary. Give more times spending on practical exercising.

the computer lab should be open 24 hrs.

more support from tutours

Student in the Scott Sutherland school for example spend a large proportion of the year in
university. Proper meals and relaxing areas should be provided to encourage their studies.

better IT without crashes every once in a while, 100% unsensored internet access,
individual feedback sessions for coursework and exams, not just announcing the grade

proper area for student to have small discussion or even just to chill out-with a proper
facilities eg. sofa

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

Readily available notes

It's hard to say.. perhaps you might have suggested the sort of thing the future might
bring? As far as delivering information, i think electronic presentation of text and other
media is fine just now, though i would expect delivery to become more slick. Surely to
make it more effective as regards getting the point across lies not in the domain of
technology, but psychology? But now you're asking.. i would like to have some sort of a
bluetooth adaptor hard wired into my brain, and you simply have to turn up, get within
10yards of the info terminal and zap! 'you have successfully completed the tutorial.. have
a nice day'.

sports facilities
better cafeterias
much better photocopying facilities
more access to tutors

More places to relax after studying all day - after a while your brain hurts!

If learning & teaching materials are predominately available on line or through some other
media in the future, to save on lecture hall space/ lecturers time etc. and to increase/or
incorporate much larger student numbers - some assistance must be made available to
students to enable them to have possession of/access to the required technical hardware -
if the emphasis is going to develop into more self taught based study.

More fun based environments, in which to work. There used to be common rooms at
Garthdee Business School, and then they were made into more offices. Those informal
common rooms were great for group work, and general socialising. Shame we lost them!

Accessible parking or the ability to use a park and ride from outskirts of the city.
Purchasing parking tickets for residential areas is difficult until you know where to
purchase them.

Wider range, easier access and up to date subject specific publications.

The portal is a step in the right direction, more functionality with this. Continuing to utilise
the iNet and using that to provide more information.

More help with IT.

good food!!!

Tutorials on basic/advanced computer skills...course based. bigger rooms to avoid
squashed feeling.


sports and more relaxation places. more online books that you can print off (no

better stocked library, more copies of books required for coursework

recorded lectuers I'am currently an employee of ABB Atomation Technologies and they
have a system in place that uses Interwise software which alows interactive lectures to be
broadcast worldwide over the intranet. These lectures can be recorded and kept so that
they may be refered to at any time (when convient) and it means lectures can be studied
by students time and time again or if a lectuer is missed through Ill health which is a big
issue, we can address this problem. This method is particularly useful where IT based
systems are the subject of the lecture, Computing lectures etc, also there is no reason why
lectures can't be recorded the technology is there now it just has to be harnessed.

more information should be given as to how to write an academic essay properly as no
handouts were actually given.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Inter diciplinery open forums

more canteen facilities, places to study, shuttle buses that manage to cater for the volume
of students.

better car parking and for the part time degree students more topic choice

Lecturers need to be more accessable, either by phone, instant messaging, or in some
other remote way.

More avalible, acessible electronic equipment. Longer opening hours of design studio.

develop the wireless connection, group activites in first year to get to know other stidents
better, up to date software

Even though what I am about to suggest is been done in the University but I want it to be
introduced in my department i.e. the issue of practical experience like attachment to some
corporate organisation and as well inviting professionals to come and give lectures on
specialised areas. This will definately help students appreciate the course been taught,
probably it is been done in some courses but in the department of Law impetus should be
geared towards that end because last semester we had only one of such.

I feel Robert Gordon provides excellent facilities at the moment and must continue to keep
up to date with technology in order for this to continue.

More IT Labs

Acess to online liabrary should be made more simplier.

Creche / nursery / free car parking facility

Better iNet facilities, better advanced planning...

A sport facility which will soon be commissioned and for the student union centre/student
union building, there should be a seperate room for non smokers who are interested in just
relaxing and watching sports without the harrasment of those that drink and smoke.

interaction with other universities doing similiar courses including overseas. To enable
interaction with other cultures, learning and knowledge of subject matter.share resource
material and research.

Video lectures available as streaming video

more online learning groups.

in an art school, i think time leaning and creating in the sam space as other people is
essential, so i dont think that should be reduced in the future. if anything, more actual
studio space might be required at grays.

more quiet space, more group discussion rooms, bigger tutorial rooms

More strict because the profesional world is.

eaiser to access pc terminals rather than just in IT suites, say dotted around the buildings
in coffee area, reception etc for easy quite access or printing. More photocopiers. Free
drinking water - dehydration is a major factor in fatigue.

Having no internet access at home is a problem which should be looked into for some

Computer software as the main design tool is not fully explored and utilised. The school
should start to concentrate the use of various programmes in design. Seminar and
workshop on the use of these graphic softwares should be held as part of the main events
in the school. Because of the lack of emphasis and manipulation of these graphic

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

softwares, the standard most of the design work of students from ths school is low.

more computer equipment is required.

To be perfectly honest I think RGU in terms of facilities and lecturer capabilities are
superb. I could not fault RGU in any way when it comes to these areas.

apart from "educational" facilities, i feel that the university should provide students with
sports and recreational facilities that are readily accessible to all.. both indoor and outdoor
facilities should be incorporated into this..things like a gym, swimming pool, squash courts,
games halls etc

Field trips, practical tutorials

creche that is more aminable. having one at just garthdee is not helpful

group rooms for project/group assignments.
Silent study rooms allocated for personal study and conference rooms for group use on pcs
/flipcharts for course work presentations etc

every one knows that dyslexics have problems with spelling. However ther is little
understanding of the bigger picture and how it affects every thing, clumsy, keeping up
with conversation,misspronounciation of words,ideas come into my head from know where
i have to spend a lot of time back. tracking/ making up development.Sometimes I get the
impression that lecturers, students not all but some think that I am stupid - I am not it is
just that my brain works diffrently.

wireless networking

I would use the library far more often but unfortunately it's to noisy there.

Appropriate learning spaces, e.g. less cramped desks in classes.
More group work and tutorials to supplement lectures.
Free printing
Easy off-campus access to iNet and electronic resources.

Explaining procedures a bit more clearly to direct entrants as some forget that direct
entrants are not fully up to speed on procedures.

Q14. What can the institution do to improve your learning experience?

Improve the furniture. Easier access to labs (the office won't let me have a swipe card for
C306 etc as they say I have no need for one.)Security won't let me in at all at the
weekends as the rooms are locked and I'm not allowed a swipe card. The lecture notes for
Advanced Data Networks (EN4530) are atrocious.

provide better supervision and career guidance
courses tailored towards actual jobs

Release answers to past-papers and tutorials.

Understand PhD students' need better and provide appropriate learning opportunities, not
just 'teaching' ie. the PGCert RM

The institution could give you more practical abilitiy laboratories to improve your hands on
experience. This point is regarding my course only and I suggest probably more courses
involving computing modules.

Do more practice. The theoric stuff learnt are not enough applied.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

1.Apart from what was mentioned before, employment of higher calibre research students
in order to have some sort of meaningful scientific discussion
2. Genarl-purpose courses such as PG cert should be much more focused on each

improve the inet based information so lecturers note can be read without having to print
them out.

Better communication with Part time students

professional expertise

Provide more/better feedback on how i've performed in exams and assessments, and
suggest areas where i have made mistakes

Give more Help at exam time and better feedback.

Make lecture notes, which are available online, more detailed and clear. They are currently
normally in note form which can make fully understanding them diffecult.

The lectures could use the option which are avalible to them better. Why are people still
reading of bland overheads when power point presentations with the option for videos and
aminations are in place? Also lectures need an element of showmanship to there character,
if they dont have this then they should not be in the job.

More feedback on exam results

the use of more practical case based study material would make the subject matter more

I think all tutors should provide answers to tutorials that some students may not have
been able to attend. This will also help the ones that did attend.

Give more feedback when things like essays are handed back

provide more guidance

provide quotas for photocopying and printing, easier to learn from printed material than

Better course structure eg : subject matters that go hand in hand with current

More self directed work ie: tutorials rather than lectures

Make timetabling more clear, and cool lecture rooms

Orginize much more lectures and seminar,which are focous on the up-to-date science
development in the world

i think there should be more one to one tuition not just in tutorials.

By giving longer time for normal matured students during the examinations. Set up special
tuition classes for them in the weekend.

As I said earlier, provision of informal (real... not virtual) space where you might go to sit
and have a chat over a coffee about something - preferably in the building (the situation at
the scott sutherland school is pathetic!)

Also, stop the ridiculous amount of spam email that gets through the system - how much
time is lost across the university trying to filter this stuff out?

have lectures / group discussion sessions in rooms that are designed for such composite

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS


More 'practical' based learning and examinations

Longer opening hours, especially at exam times

Provide more industrial placements for students and have more links with industry as
Heriot Watt does in the Offshore industry.

It is doing alright as it is.

Quite difficult to integrate as a part-time student with family and work commitments. I'm
not sure however that the University can do much more than it does already to assist in
this area.

My experience of an international course is that the student complement is so diverse in
terms of language and culture that it can be difficult to conduct useful discussions in a
lecture or seminar environment. A stronger core of students with English as first language
might assist - providing a foundation within which the advantages of internationalism can
be more fully developed.

greater access to local companies for help with development of ideas and final solutions
including models.

Can offer more assistance at certain times instead of throwing us in at the deep in when it
comes to essential peices of work

Having larger lecture theatres than everyone being squashed together. All lecturers must
use microphone to speak when leacturing.

Workshops involved in the field of work that the students will/might enter after graduation
(for example with co-operation from companies that have in the past employed students
form RGU).

As I said before, less lectures, smaller groups for tutorials and seminars. More visitors, i.e.
professionals from firms. not just managers though, people from all aspects to cater for all
possible career paths.

Make better use of the inet and have a designated structure for it's material.

Provide feedback on all work handed in as quickly as possible so problems that arise are
dealt with immediately and not allowed to build up over the course of the year.

provide a good facility

I think that the future of all universities, esspecially 'new' universities is moving more
towards and electronically based learning experience. For me this is not the way forwrd. I
think that there should be more interactivity between students and lecturers not with
computers and the internet.

As a remote DL student, I think more contact from the course tutors would be a great
benefit - it would help me through those bad times when my motivation falters.

Scrap the iNet. It's a failure and as a Class Rep I know because most students complain
about it. Switch the a better more organised system. Look at Glasgow University's student
intranet/extranet or use a standardised application such as Blackboard. Even open source
software would be cheaper to install, configure and maintain. The iNet actually hampers
learning, not encourages it and has a very poor feature list compared to other portals and
to student needs.

Allow access to more journals.

The group coursework i felt was not beneficial - it was done outwith the context of how it
is handled in real life situation - there is no group coursework for the 4th year honours

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58


more contact with students by tutors

Give more help with revision skills for exams

Provide more access to computers. Prevent the loan of journals as they should be
accessable to everyone.

Encourage communication and exchange of ideas with people from other universities

Offer more opportunities to apply developed skills in real environments

Bridge the gap between lecturer and student

Change learning to be more coursework based and phase out exams. Exams are all down
to your performance on that day and not continually throughout the year. We seem to be
heading in that direction anyway. I believe that RGU should lead the way as an up to date
University and not let traditional Universities old techniques influence the way our future
students should learn. No peer grading - there is a tendency to be bias.

more skills sessions in the future.

A common format between the notes from modules- some of them are more difficult to
understand and are less structured than others.

Nothing. It's great as it is.

more course specific practical classes

more ongoing assessments; could be as simple a an online questionaire to see

Introduce some more practical Labs

More core text books in libary available.

Noise control in I.T labes and library. More quiet study facilities.

More online learning

Better communication between staff and More tutors.

Prevent the network from crashing at the most inconvenient times.

For Masters level education, the links between the classroom and business is imperative -
this is not always made clear in my experience so far

having timetables that are easy to read

provide more computers

Better scheduling of classes i.e. long gaps of over 4 hours in between classes are

Keep courses and learning materials up to date and relevant. Provide greater feedback
during course

provide more core text book so that we are not forced to buy many of them on what is
already a tight budget, example: I am one of an intake of 290, there have been several
times when our core text books held in the libary for us to use amount to the grand total
of 3! COME ON how is this supposed to work?

spend more time on subjects that are going to take a while for students to get the hang

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS


Better lecturers (there are some very good ones, but also some very poor ones) that enjoy
their subject and enjoy teaching it with the ability to make everyone understand the

If students learning psychologies and skills be reviewed and improved in generally or
individually if it is possible. Thus, improve students learning abilities and willingness.

In my opinion, not go to a predominantly online based environment. The internet and i-net
are good support tools but the modules which i learnind most from this year were those
delivered by good lecturers with well prepared materials and supporting notes

more internet based links


I find that I learn most through group discussions with my fellow students and tutors. It
helps me keep an open mind by hearing other people's opinions and also I need to hear
criticism about my work so that I can learn and gain from my faults, this improves me
learning. The institution should continue to encourage group learning sessions.

more personal feedback from tutors on how you're developing

More relavant books in the library.

Increase the level of student support available. That is student support ACTUALLY
available, not people just sitting listening to problems then promptly forgetting about

Make all the lecturers more approachable and not stuck up and get them to give straight
answers to any question that any student may have.

Make the materials that are taught relevant to the work in industry and possibly create a
working style atmosphere so the graduates are well equipped to go into industry.

develop the Intranet further. Making it easier to use, quicker with more access to

Personally I feel attending a class helps focus and share problems, I have found studying
with the OU difficult as one-one face to face teaching was not available unlike RGU - Online
library with access to learning materials would be helpful appreciate that this is already in
place however not all lecturers take advantage of the service and post course information.

Not have a part of a subject delivered through online only, no lectures or tutorials

more feedback on progress

Better structured courses and teaching. Better outcome and higher standard of work
demanded by students to create benchmarks throughout the year.

Have periodic reviews of staff to ensure that they are teaching the course properly.

the university has a lot of facilities and at the moment it is good enough

provide more time in the labs with better and more uptodate equipment, and lecturers to
support you when you need them to

Improved management and organisation of Intranet material at departmental level

I am satisfied with the provisions and faciities offered to me at this time.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58


Increase the personal approach to studying, being able to discuss things face to face, and
ask questions is far better that doing it by computer.

Better basic information on University "life" for new part-time students, i.e. what you can
take in to the lecture theatres,etc

Better basic information on University "life" for new part-time students, i.e. what you can
take in to the lecture theatres,etc

less time sitting in lectures, interactive learning would benefit, i would learn alot more and
gain more understanding on subjects

provide a lot more hands on approach in uni and cut out the subjects that are not relevant
to the job that you will have when qualified

Same as last comment, more computers

having day release where students can work in the subject they are studing

provide extra tuition for classes for students that are struggling

Their should be practical studies for everyone

To enhance my knowledge and understanding and to make me aware of what skills to
apply to different situations.

upgrade the facilities in st. andrews street library, in terms of greater number of important
books available

Less lectures- more tutorials. Don't just give out past papers, let us see the answers, so
we know what to revise.

Use technology more efficiently, a the moment e.g. iNET is not used consistently by all

Relate academic issues to real life examples, i.e. provide students more real life
opportunities to apply their knowledge

Use modern ways of communication to allow students better access to learning materials
that will further their understanding of the subject. Most importantly these materials have
to archives but very up to date information to allow access to wider spectrum of
information and thinking.

For the lectures to be more Consistent when they are marking essays and not to have
conflicting requirements

Provide more computers for students.


Instead of only concentrating on fees the university should realise its fundamental duty to
deliver knowledge. Which in present senario is zero or if negative is possible then thats it

to improve lectures effectiveness, if any way the lecture could be video recorded and
available to playback over i-net.

Tutors spending the allocated time in studio instead of sporadically appearing.

Have more interactions with the tutors and not just be in a class for group work with a flip
chart and left to get on with it. therefore coming out of class wondering what it was meant
to be about .

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

attempt to attract better students, rgu is viewed as a uni for "thicks." Also, the attitude,
application and teaching ability of certain lecures is terrible


provide staff

More clinical practice as i feel i learn more by doing than reading.

Make the tutorials more interactive and reduce the amount of presentations that we have
to do to our class that do not count towards the grade. Especially in 4th year

Aiming you in the right direction to be able to find out knowledge for yourself. I think you
learn and remember the information better.

give more chances for communion between the students who come from different

Better classroom availability.

collection of viable information from student about the strengths and weaknesses in their
learning experiences

I don't think that a student can rely much on lectures. Hovewer, I believe that tutorials
(i.e.,seminars) could be used more effectively. Basing on my own experience I can say
that students were not encoraged enough to do reading or research before seminars and
discussions were not very exciting. Also, as an international student, I would like to have
more support with writing essay.

One predominant problem is workload in the arts based courses - it may be beneficial to
cut this down or channel it differently. Also, there are often shortages of
computers/printers/scanners etc and it would be much more practical to have more of

A little more help in explaining key ideas

Provide face to face support and a little direction

Make nursing school more organised

More international activities

Enhance the skills side of learning to be a nurse and make it geared more to the practical
side of nursing.

Expand, make more available maths classas, also expand time in ITclasses as am
computer iliterate.

more practical learning to underpin the theory

Get more funding for research and for lecturers

More help with coursework essays

more support from tutors and explainations of the coursework

I feel I would gain from a drop in service that was available from 9 - 5 monday - friday

I would like to have more feedback from my courseworks and general study. I feel like I
am doing well but would like to know exactly what my lecturers think. The only feedback
students recieve is written on their courseworks, in my experience.

I have found the most useful classes were like Therapeutic Communication - using a

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

combination of learning methods. Third year has been most useful to me in Nursing

better lecture facilities rather than lecturers just reading from notes

give more project opportunities to the students.

More tutor support

see question 10- noisy libraries, also the chance of lecture notes to hand for students with
limied time to access a computer to download notes.

all lecturers make their notes and extra information availble on the intranet. more practical
classes to reinforce the principles learnt in lectures. structured tutorials to gain the support
lecture material.

Better lecturers able to teach and to motivate their students. For the university to increase
the amount of library material available, e.g. there should not be "poor" subjects with very
limited number of journals .
To stop changing the courses (structure and content) every year in the quest of a better
course, but to look at other universities were similar courses are run successfully.


more computer access in library for coursework and other help

more copies of books available in library - especially core texts
larger storage in email memory

feed back on progress throught the semester would be beneficial as weaknesses can then
be improved on before exams/assignments

Be more thorough in teaching, i feel that if you area stuck are having problems it is quite
difficult to approach a member of staff for help

larger range of books in the library, more tutorials with lecturer,
give us a placement in design - will give us an understanding about the types of jobs there
is involved in design

enforce attendance

have better stock of books in library or lend them out for less time so everyone has access
study rooms or common rooms to relax in and chat to other people in the school

Continue to give me the space to finish my doctorate!
Continue to minimise bureaucracy!

well the institution can start teaching.just browsing the web dont make you a
knowledgable person. application and undestanding the subject is more important then
finding journals and theoritical stuff said by others which has been criticized by some one
else and no longer is of value now

Library materials at this stage are limited and therefore need to be improved.

specialise my course-hospital+community/industrial into different degrees

It could make an effort to cut the down-time of its computing system?

I find formal set exams difficult through nervousness ,and feel I would be more accurately
asessed in my learning through continuous asessement and corsework

provide more books etc and more time for seminars whether online or in the real
world.Perhaps have more info re actual jobs and placements of a few weeks to allow
students to actually see how the degree will work in the potential workplace.

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

more courework less exams, exams are only learned for the sake of passing it.
Courseworks stick around in my head longer thus provide me with more knowledge

A couple of the lecturers , in my opinion , are not up to standard and perhaps they need

Because lecture notes have to be printed from i net many students don't bother getting all
the required notes due to printing costs. Free hand outs should be re introduced

The art school is understaffed and more tutors - even part time would be terrific. The
existing staff are really stretched - but could not be replaced by e-learning

Just be approachable and helpful.

I feel mosr tutour interaction with students would be of benefit to all. Many of us feel as
though we ase stumbling around in the dark , half of the time.

More core study books in the library, More time in tutorials rather than large lectures,
important points can get lost in the noise!

no lectures or tutorials early in the morning

More guidance and practical help at the beginning of the course.

employ tutors who care about their subject and have some actual teaching and people
skills, these are sadly few. also it could bemuch better organised... no ammount of
computer wizardry can compensate for too many students being crammed into too small a
classroom or being told the lecture will be cut short again due to rooming problems


This will sound petty, but I am doing my Masters which is supposed to require that i do a
lot of self study and research. However a lot of notes that I receive are that well written
that I do not need to do this. So for the masters pooer written notes will be helpful. I said
it was petty.

By limiting the 'red tape' involved (e.g., annual reports, mandatory courses). By providing
easier access to useful software.


Be less subjective in the marking system. Less airy fairy questions for essays. More time
doing not what the NMC say we should be doing but what we feel we need as well.

Although the internet is a great gate way to the world, students only learn by teaching, i.e.
someone with them to show them how it works. I dont think the University should lean
towards distancer learning because although it may get you a degree, when it comes to a
work environment you will have no idea what to do, there is a lot more to a degree than
sitting exams. Work placements should also be used, whether it makes the dergee
accredited or not they are a brilliant idea.

More learning support, for essays etc. Make it clearer what is expected in the essays

Organise courses on the use of computer software

Tutorials and personal contact between students and tutors are very important parts of
learning - online learning can do a lot to support this role but should not replace it.

Provide far better feedback on assignments rather than just having it handed back marked
and a pass is a pass so be happy with it. Well we (Post Grads) are not happy with just a
pass we want to know and understand why we didn‟t get full marks.

better system for borrowing/returning books-more avaliability of books

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Organise time tables better for students who have to travel long distances

Ensure better computers and Internet connections. !!!! (to start with)

Although technology is a useful learning tool, it's important that there is a solid staff base.
It would seem that staff are being traded for technology - not the best approach in a

more help with course work and better communication skills between staff

Lectures being cancelled without notice is annoying as i have to travel 16 miles to uni.

Better organisation within the structure of the course

I believe that some students are being accepted into courses when they clearly do not
meet the required prerequisite standard. I have been disappointed with my Masters thus
far because some students can not even speak basic English and are therefore disruptive
in class.

I can not speak for all of the Masters subject but I can say that I have been disappointed
also with the way the MBA Project Management module was structured and presented.

i travel daily from elgin to university so online learning and lectures over the internet
would improve my learning experience

Give clearer information on the course and what is required for individual assessments

give more feedback when mistakes are made and more positive feedback

Continue with good access to computers, maybe have more access to better computers in
town so you don't have to come all the way out to garthdee.

Perhaps provide feedback on exam results, maybe through a session with the individual's
personal tutor - would provide students with an opportunity to see how they are
performing against the University's criteria and assess any areas that they may require
assistance with.

More IT taining particually how to do effective internet searches

more flexable learning times sat, sun eg.study day topic before the day, smaller groups.

more integration between course subjects! it is much better for understanding if all
individual subjects are geared towards a final goal or project. do the lecturers actually talk
to each other? all it takes is a little communication and responsibility on the part of those
running the course!

make it more pratical based

more availability of books and reading lists prior to the semester starting

as my course is essentially a practical course i feel that the institution could offer more
practcal skills. i feel that i lack practical kmowledge because of the way my course is

More teaching on referncing. In a recent assessment I was dissapointed in a the grade that
I received. A major criticism was that I did not reference properly. As I worked extremely
hard on the assessment, I feel that more tuition on referencing would only have resulted in
a much higher grade.

Nothing. I think that the library, i-net etc. provide students with all they need to learn. The
next step is up to the students to in fact learn the material.

give induction courses of how to use the intranet - at leest 3 hours worth

                                                        APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

more real case study(no more non-profit organisations)

Have more revision classes so you can gain more help if required

sometimes provide better notes

More technical education and also team work projects. I find that i learn a lot from
integrated studies especially projects that collaborate with other professionals eg
architects, interior design, etc.

Start handing out notes again. Spend more time on tutorial work. Make access to intranet,
e-mail a first day compulsory training session to ensure everyone knows how to do it.
Don't just assume we all have access.

better communication re school or department specific events/ news.

More time should be spent on how to learn.

Show us the relevence of the subjects we are studying in relation to our course

Make it clear what resources and facilities are available and how to use them

i think enough facilities are already in place.

More information on what is available for Part Time students

Greater feedback from assessments perhaps by email.

Encouragement and Motivation.

More assessment throughout the modules to make students more aware of how they are
coping with the course, without assessment we are cluless.

I am enjoying my Degree Course with RGU, however, I felt uncertain of many things at the
beginning and I am still finding my feet - so to speak. As mentioned, everything is very
speedily accessible on the intranet and there is lots of information at the touch of a button.
However, as I have just begun my course in September 2004, I am still getting used to
the way things run. I am often emailing tutors or calling the help desk trying to find out
information. So electronically, everything is fine. It is again the personal element that is
lacking. When beginning the course I attended the two evening induction and now that I
am further into the course, I think that the induction could have involved a few of the
more simpler, more often asked questions by students. I do realise that all of this
information is readily available to students via the intranet, but when students begin a new
course, wether they are straight out of higher education, school or like me a mature
student, we all need support and guidance and we all have many questions. A more
personal approach from staff to offer support and guidance would go a long way. Getting
your head round learning, exams, assessments etc is hard enough, without having to
worry about the more trivial things, like where to find..........anything or who do I speak to
about this or where do I top up my printing card or how do I fill in the assessment
forms/am I doing it right? the list goes on. So the bottom line is, find a more personal way
to support students in the beginning to help us to merge into the way of Uni life, because
there are so many things to think about initially and it can be quite daunting.

Ensure that the calibre of students admitted are high so that there would be good
contributions from all in the class and there can be reasonable level of positive competition
bringing out the best in all.

Provide first years with more help on things such as; how to write essays.

Provide more computers or just ensure all computers are working

penalise poor particapation in tutorial groups. "i'll sit here and say nothing, in case I'm

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

wrong" attitude is hugely detremental to all attendees.

Put less emphasis on passing assessments an more emphasis on learning materials. Most
people only focus there learning on the knowledge that will allow them to pass the
assessment instead of focusing on learning in general.

More hands on experience and less theory.

More resources in the library and students or tutors avaliable to help with the
understanding of certain topics when studying.

Less time spent in lectures having the notes read out to us and more time doing practical
exercises or tutorial time.

More textbooks available.

Take more time over teaching - rather than rushing things through. I have a mental
impairness disability. I only manage because I insisted on help from my course leader

more seminars to discuss difficulties

give more detailed feedback and hands on experience in university

Be different and innovative. Learning is made fair easier if the experience for the student is
more memorable.

Less emphasis on one-off end of term exams and more emphasis on learning year round.

More focus on improving students core professional skills to ready them for entry into the
real world.

I believe that the lectures shoudl have a better understanding of teh carrer into which their
students plan to go into, pharmacy be it community or hopsital is a very specific career
and I believe that whislt non-pharmacist lectures can be very benifical many of them have
unrealistic views of the role of the pharmacist in the health care team.

provide more clinical experience and more illnesses for us to learn.

Be more clear about the rules that apply when resitting exams and what happens to
students who don't pass. Number of people I know are unsure and effected by this.

with some lectures in more detail about my research topic

I feel thta all learning should be geared towards your degree - much more labs and
practical work relevant to your degree should be in place so that you put all the theory
learnt into practice.

Communication and exchange beteen RGU and other universities are expected to be
reinforced in future.

1) provide more class room guidance.
2) more personal attention on students rather than a group guidance.
3) give more time for students and lecturers to interact.
4) objective assesment of the courseworks & assignments after a periodic input about the
topics. ( not one week crash courses)
CLASS IS NOT WISE. it is a market.

Clearer lectures should be presented. Most of the time lecture notes are just copied
directly from text books which students already have.

Make certain that every single piece of paper that was handed out in class is available on
inet, in particular worked solutions. Tell the lecturers not to expect students to have copies
of the notes they only put on the inet that morning at 8:30 or whatever. Every module

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

should be split perfectly into week by week lectures instead of just one huge subjecxt
matter. This greatly improves note keeping, keeps you on time better and makes it more
noticeable if you have missed or are missing notes.

Have better, more practical timetables. People can't be in two places at once! Don't give us
assignments where part of the subject matter is not being studied for another year!

Do not recommend useless and overpriced books.
Introduce school style homework to ensure both students and lecturers are carrying out
Hands on group work and lab sessions are far more effective learning tools than endless
theory. These should be brought back, not replaced with so called new initiatives.

More attentive lecturers. Better access to lecturers. Greater use of the inet for lecture
notes and other subject related materials.

i feel that we should have more guided studies as they are a good way to learn but i feel
lecturers should go over the answers

Provide a better intranet service. Provide lecture notes intead of students paying for own

how to find the materials related to my subjects

In some lecture give more tutorials in class

Better feedback on assessments.
Provide staff who look as if they care.
Provide staff who reply to emails.

Providing a day during the working week where there are no classes and the day can be
used on courseworks and revision.

It would be good if lecturers did not wait till the week before an exam to post tutorials
answers online so students can prepare for the exam.

provide more tutor contact

have discusion groups on topics that are being looked at to be able to understand the
information in a different way.

actively participate in the module, more towards discussions rather than "spoon feeding"

I would like to see lecturers changing there titles to teachers, then students would have a
better chance of not just passing the exams, but actually learning more about there
chosen subjects. This does not apply to all lecturers as some will bend over backwards for
you, but the majority don't give you the time of day.

Key computer skills development that are needed in the workplace ie SAP, Intermediate
Excel etc.
Also more focused tutorials centred around developing beyond lecture notes

I think RGU is one of the best institutions that I've studied at. The computer system needs
to be upgraded and made faster

give more feedback through term time and not just at exam time! Constructive criticism
would help!

More professionals coming in from the working environment giving discussions to the class
and demonstrate how the material that we are learning is used in the real world

Having less breaks between lectures and instead have a full day of lectures then an

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

afternoon off so we can study for example the next day

offer more help to students who really need it.

more feedback

think it is well balanced the way it stands.

More emphasis on skills rather than theory in Uni.

Improve access to online journals. Lessen the time it takes to recieve grades on prior
work, this is essential as being new to the university, I need to know exactly what the
tutors are after in order to maximise any grades I may achieve.

Get timetables correct instead of me spending time working them out i would have more
time to study

Keep going much as they are now. Be available as much as possible and continue to be as
easily approachable as i find them now. Tutors to be approachable and easy to talk to, like
<name withheld> does

more academic approaches on the subject would be useful to gain understanding and
knowledge- e.g. mini essays, critical diaries, learning of history of subject- and more
seminars and tutorials. lectures could be aimed more at teaching of materials and the craft
instead of just one off lectures from various artists.

Library needs more books!! Intranet not very useful for lecture notes, i.e. notes removed
from site without warning.
Noise in lectures off putting, lecturers should be able to exclude disruptive students.

It could give us more time to complete essays while we are learning about the subject at
university, not when we are on placement&have enough to think/worry about.

instead of having notice boards on 5th floor plus timetable plus online info, a more
streamlined use of information sharing would be effective , ie just online or notice boards
on 1st floor (5th floor being narrow and if a few people gather to look at it the corridor
becomes blocked.

More links with industries within this region, so that students can have industry related
projects that can promote better learning experiences.

Bring online more materials so students are not forced to spend forever trying to access
books from a library which has to few books and does not keep pace with development
within courses ie new groundbreaking challanging books get published and are not
bought.Improve the i net so it works properly, too many system failures.

low turition fee

smaller classes

keep our interest. too much lectures which after a while our consentration wonders

Provide clearer information re accessing online information/resources.

more tutorials

In many subjects where internet searches are involved a whole class are spending a great
deal of time on the net looking for the same or a related topic on which the lecturer setting
the work has already a great deal of background material. What a waste of our time. From
unsuccessfull searching we learn nothing. Given guidance as to where to look and what to
look for would allow more time to assemble, prepare and learn the material. A greater deal
of communication between subjects would allow work to be scheduled in a realistic manner
as would a timetable of work to be achieved handed out at the start of each semester,
allowing students to plan their time, as you would in a job, this would reduce unnecessary

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

pressure on students and ultimately could improve the outcome of their final degree mark,
and enhance the reputation of the university.

The institution should employ graduates with education background to enable effective
transfer of knowledge

offer specific skills and practice for study

Try to encourage a culture of team spirit and not have everyone leaving once the classes
are over.

more support. lectures arent very effective as the theatres are too big eith too many
students, you do not take as much information in so more little tutorial groups would be
highly more effective

Very important - link to outside world. have people from the business come and speak to
us and show us that what we are learning is actually of some use, lets see it in practice!
better linkage between modules i.e. can follow same path in different areas (parallel

Improve the student tutor ratio, too many students in class affecting learning

Improve the standard of the school of engineering - especially the lecture notes and the

Use More hands on experience.

Tell lecturers to liven up their plain text based powerpoint lectures by using multimedia
effectivly, not just putting up black and white text.

cut out three hour long seminars, too long, start to loose interest in this seminar due to its

More discussion on specific topics in a group to allow a better personal understanding

Have smaller class for tutorials.

explain when we go wrong how we are doing it and how we could improve

basing the course programme onto the latest psychologigal facts of the learning process
might be worth concidering, especially respect the achieveable amount of cognitive intake
for students per day!!! less is sometimes more!!!
examinations are probably not the best way to test the understanding of a subject. in
working life one can look details up in books anytime. in my opinion it is unrealistic to
pretend that one has to know every little detail by heart! the basic concepts are often
getting lost between the heaps of detailed information!

basic needs. a good canteen, computers, lecturers and information thats all you really

I would like to know more about study skills. I am a mature student and when I was young
we were not checked for dislexia etc... and would like to have the opportunity to find out if
I am.


More feedback on a personal nature. Felt like just a number. Felt lecturers were too busy
to bother them with little issues, however, always found them approachable and eager to
help when I did approach them. Would have liked more hands on learning on a one to one
basis with small difficulties I had then to rely on my peers to answer

improve lecture material

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

more support

Work on timetables a bit more, the past 2 years my timetable has been a shocking
disgrace and it just means I have to put far much more effort in to travelling. This may not
sound like a problem, but it gets to the stage where you just can't be bothered staying in
town for say 1 tutorial that takes place 4 hours after a morning lecture, etc...

Remove the 'them and us' barriers presented by many lecturers

I am satisfied with my learning experience.

no comments, apart from the unavailability of some journals

The university can feel quite impersonal in comparison to where I studied for my
undergrad. It would also be useful if tutors were allowed to grant extensions when a
student expresses to them that they have been stressed or experiecing difficulties without
feeling that the only way to justify not being able to get work done with a medical
certificate. Also if a studuent has a chronic condition set off by stress I think it is
unreasonable to expect a medical certificate to be submitted every time an extension is
required. Surely this information can be kept confidentially on a personal file. I know that
Doctors find this frustrating too.

Exposure to materials/research works in other similar institutions of leraning globally.

More and smaller classes, with more interactivity.

Increase the amount of interaction between students and tutors .
Encourage students to form multi-nation study groups so as to make the most of an
international enviroment.

Increase the amount of interaction between students and tutors .
Encourage students to form multi-nation study groups so as to make the most of an
international enviroment.

Provide more crits at the end of each project

Try to encorporate more flexibility in the timetable

the institution can develop a program for the lecturers on how to carry students along ina
class and maybe 3 hour lectures should be reduced to 2. This way students are not too

make lectures a bit more interesting rather than going on and on

Increase motivation within students. Have lectures lasting for more than one hour and do
not timetable a morning lecture from 9am-10 am then an afternoon one from 4pm-
5pm..people may actually turn up for lectures.


Provide answers to past exam papers

make it more personal. I am just a number

Make learning online easier, e.g. making sure lecture notes are available online for all who
need access to it

Have smaller groups to learn in and more interaction with the topics involved eg nursing
students more time in skilss centre learning practicle skills

Increase practical learning, partnerships with companies with student involvement
possibly. Provide open access course based studios. Reduced examination focus increase
and make more difficult assessments

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

Provide more clear feedback on assessments

Perhaps slightly more study leave. As a part time student, I have had to use annual leave
and unpaid leave to ensure that I have met exam committments.

the university can ristrict the number of students in a class.
at present i have around 120 students in mt class.
the professors are really good and we students can gain a lot out of them provided we get
some personal attention-it is very essential.

Make car parking free, my course is expensive and it adds more to people's spending, we
already pay to go to uni, it puts me off going when i can work better at home. They should
encourage students to attend as it helps with studio dynamics.

more one to one communication between my self and my tutors more often either through
e-mail or personal meetings.

Students could benefit from a minority of staff becoming more approachable.

Encourage students of the importance of studying and encourage them to show self
discipline in setting out time for study.

provide marks for essays etc within the 2 weeks stated, rather than still be waitng for
marks 2 months after submission

i feel a more disaplined atmosphere would help me, but im awear that it wouldnt for others

Make sure there are no duplication between classes if there are external lectures. But also
ensure there are external lecturers who can share their experiences with you.

The university needs to keep up with the IT demand. If there are interactive packages
available online then it would be helpful if you were sure you would get access to the
package(s) when you require. At present this is not the case and can be very frustrating
when you have selected a study period and you can't access the package of your choice.

It would be better if my course were available online as I have to travel 60 miles to get to

Give more explanations and clarity.

prepare a guide for every individual coursework.

Be more organised in advance, don't change dates/nights of lectures. Stick to the planned
programme particularly with regard to hand in dates of assignments and lecture dates and

To give more feedback on formal assessments eg. give students their exam papers and go
through the paper as a class so students can find out what mistakes they made and learn
how the questoins should have been answered. The same goes for courseworks: it would
be useful to see the markers comments and a sample answer too. At the moment, with
exams and courseworks the only feedback we get is a grade (a single number that covers
a band of upto 30%), never knowing which parts were right, which were wrong and what
the answer actually is.

Make sure the tuturs have a clear idea of what they are are asking from the students,
what the students are expected to achieve from the work and what the end product should
be and make sure they communicate this effectively to the students.

I think that there should be more contact of students and their individual tutors. They
should not just be there if you are struggling or unhappy about something.

Be more procise in what it requires especialy in essay writting

im lucky my course does not just require essays as i find these very difficult to write. with

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

different assessments (such as web pages, leaflets, proposals etc for those of us that know
work but are unable to express that through essays or reports

I have only been enrolled for a couple of weeks

A tutor who is interested in their subject and students conveys that in lectures and
teaching sessions.

Increase the amount of time teaching clinical skills and subject specific material to
students studying for vocational qualifications

i prefer face to face consultations and at the moment i feel that i am intruding when i ask a
tutor for a meet. more involvement with a personal tutor. it keeps it real and i believe that
there is too much emphasis nowadays to do things electronically.

The University should keep their word when it comes to classes and how they recruit.

Increase tutorial time

I believe the institution does all it can.

I feel that the course I am studying should have more classes as I only have classes that
take up 12-16 hours a week.

Better quality of computer equipment, and a proper canteen, rather then a Costa coffee

Improve the quality of lectures
Establish more consistent pattern of tutorials
Increase the number of electronic journals available through the library
More effective timetabling - at the moment this seems to be driven by the availability of

More tutorials and less lecture because during tutorials there is direct feedback and the
student is active, whereas during the lecture the students are more passive.
The content of the course should be more up to date to give a better level to students
when they leave uni (e.g .net)


mainly to have the avilable rooms for a particular module rather than not knowing where
you are half of the time

Don't make the classes so big. schedule more individual learning. Ask the students what
they would like in their course before you compile it each year. More varying subjects.
More choice.

To find alternative ways of sitting exams.

be more organized for example have lecture notes on internet before lectures so we can
take meaningfull notes

Increase the resources in the library, obtain more journals online or in paper format
Have the inet working, so that when lectures put up information we can can acess the

Better support for DL students. There is at the moment a huge variation in the
commmitment of different lecturers.

So long as there is institutional transparency in process and action it comes down to the
individuals providing specific functions - and that is always subject to the vagaries of
human nature.

Not spread itself too thin. Ensure adequite resourses for students to use (ie hardware) and

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

the relevant backup (ie consumables and technicians) is in place. Careful timetabling, yet
not so overcrowded that there can not be some flexibility.

as I am on a distance learning course much of the work is independantly completed. It
would be nice if tutors contacted students from time to time to offer support.

provide more subject matter and more accessable learning support on campus

expand scope of industrial visits to expose students to facilities and equipment

Much more use of visual aids e.g. presentations, videos, photographs, diagrams.

My learning experience will be greatly improved if the university can make the
programmes taught more practical. Translating what is learnt to what is required in the
field will be easier if more practical situations are handled during the learning programme.

The university can go the extra mile to invite professionals to address and give practical
examples to students on what obtains in the field.

Better personal feedback to students on cousework

I really think that the University have good teachers, some of them. Some have a good
way to teach others not. But I can say that there are also bad teachers that they teach
some things written but they don't explain, don't try to do the teaching more
understanding, interesting and new to the studend. They teach because they are been pay
to teach no to give something to learn to the student. I want to learnt at the university
new things and be teached in this new things. More labs and tutorials will be helpfull but
good ones.

better examination procedures - more encouragement

at the moment i like my course and interaction with lecturers, i dont like the idea of
internet working and if it ends up having to do all the work on i net, i think i will not get so
much out of it

More ongoing assessment of student's grasp of the subjects.

Increase the amount of tutor time and the no. of tutors

Improve lectures and course material or more online learning

More nursing pratical
Too much emphasis on other topics that would be more beneficial in the final year
especially as we lack basic nursing skills for placements

A sa part-time student, it is very difficult to get personal feedback and to meet up with
tutors - we are in danger of receiving no one-to-one feedback whatsoever, and this must
be taken into consideration when thinking about technology

Get rid of theatre lectures and deliver interactive lectures through the tutorials.


INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

use of blackboards alongwith powerpoint slides would enable better understanding of

more tutorials required for each subject. Now not all subjects are provided with tutorials.
Most of the teaching staff either too busy or not at office.

Guide us a little better as alot of us have not done essays and coursework for a long time.

Provide more feedback from lecturers, maybe making time for even smaller discussions
and help from them than exist now in tutorials.

it can garentee a wednesday afternoon off in all time tables to allow people to represent
the university in their sport

Giving help in other aspect also, such as funding. I like to do Phd in Artificial Intelligent
after my MSc but I do not have money. I have the ability, courage and desire but i do not
have enough funding.

Be fair to all the student.this includes that not only students which is send in by big
organization benefits from RGU.

develop theoretical knowledge

The institution needs be be organised. If they know what they are doing the students
experience is made a lot easier

realise it is dealing with adult students, not pupils

*better computer at library (at the moment it is so slow and only few have dics rewritable)
and other facilities like room to view vcd or video (maybe there is one now..hmm)
*more reference books
*mprove on the heating systems especially in scott sutherland school room SA18 and
*lecturer note should be on the inet few days before lecture start for student can read and
understand and knows what to ask

Stop buggering about with this fuckng iNet shite. The amount of lecture notes, tutorial
solutions etc which are missing from my courses is an absolute disgrace. How the fuck are
you supposed to learn if you don't have the support? Fucking amatuers.

I have just started the course and at the moment I am enjoying the learning experience

possibly make tutorials +lectures?) more interactive? the current system has not worked
that well for me. i simply attend so my grants are not taken away from me. - i learn from
the notes we can download from the inet, at home. few lectures hold my attention for
more than the first couple of weeks (sometimes it's dull delivery, though it's mostly dull
course content that is to blame). with tutorials, you invariably find that the tutor's help and
assistance is spread too thin. perhaps some sort of an interactive run-through of the
content might work better for a numpty like me.

provide better facilities

continue with the training available to help use and understanding all the new technology/
software packgages etc.

More feedback on work as its hard to know what is expected of me in my course

more tutor time

I feel the introduction to IT skills could have been a bit longer and more in depth. If other
students like myself are novices to using computers I feel I have spent a lot of wasted
time on how to gain access and information that I could have used studying.

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

1. Provide a wider range of subject specific publications.
2. Improve on line accessability.

Continue to provide facilities with which I can further my knowledge/understanding/skills
within the topic of my degree.

The Librarians should understand that not all departments help you with IT

ban students from all social life

offer more tutorials (discussions (or case studies) about 'knowledge' you picked up in the

Try not to cram too much learning into too little time so that it is a bit rushed in some

computer training


Not make it compulsary for us to go to every lecture and tutorial we are adults now so
treat us like it.

sports facilities

make the skills laboratory work more effectively for students e.g. certain tutors do not
have up-to-date skills and sessions are far too rushed and students feel they do not
benefit enough

timing of essays could be better, often have to be written when on placement, working full
time, travelling and looking after family

Better studio space,( light is a constant issue as is space. More tutors in Fine Art Painting
would be a definite advantage, it would allow for greater diversity in subjective input. A
present just three tutors teaching accross all years of the degree course, they are coping
with 125 first years and 65 students accross the remaning years. As fine art student work
in individual dedicated spaces, tutors must attempt to see 180 students each week to give
individual tuition time. It is a very specific need in the area of fine art and should be
adressed with urgency

Stop changing seminar groups and lecturers each semister.

more tutorials instead of large lectures
more time in skills lab

integrate part time better than they have

Make it easier to contact teaching staff. Often e-mails, calls are left unanswered.

More accessible teachers

Add more books in the library that are up to date and then improve the inter personal
relation of the students and lecturers/staff.

make acsess to the university easier, then I would attend the library more.

I feel very lucky that in my Department the staff do all they can to assist in our learning.
Technology is important and has many benefits but cannot replace being taught by people
who care about both their job and our future.

As a first year student in my first semester I find RGU to be delivering the essential
learning experience I require at this stage at a pace that is suistable to me.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

As a first year student in my first semester I find RGU to be delivering the essential
learning experience I require at this stage at a pace that is suistable to me.

school should have an online bookshop where students can buy books online.

Some of the courses that are new to the students,the lecturers could take more time in
explaining the concepts and models.
Courseworks are good as long as the students understand the questions and how to apply
the knowledge gained.The bus system from the residential area to Gathdee is not
efficient.What happened to the free shuttle bus that was running before now?

Have moore interaction with the students on distance learning courses to enable the
support network to be more cohesive.

A slightly more personal approach from tutors. It would be there if you sought it on

Facilitate online learning and groups like OU does

create some sort of art students society.

more tutorials, with better time management. Some tutorials are rushed.

Be more accurate and more strict

As the only 4 flexible route students on our course we feel ina minority to say the least.
We are not truly flexible when it comes to the academic side and would like to see more
family friendly initiatives

There are often a lack of key texts for my course. We have to work out who has which
book and ask to borrow it to copy quite often

Have lecture slides ready and on inet at least two days before lecture

Take away the exam, because i hate exam although i know this is the way to test the
student on how far they understand the knowledege being taught. however i think the
faculty can choose to introduce some coursework that related to the actual practice world
for the student to take over the traditional exam. this is another way to test the student as
i think this is more practical and close to the real industrial world as university is a stage to
prepare the student for the furture and not quizing the knowledege of the student.

Seminars and workshops

reference the lecture notes better.
make lectures 1 hour as standard.

introduce more of real life pratical experience of each module be done

Better tutor feedback on assignments, both courseworks and lab work.

provide more resources such as computers and materials required by cources.

provide more tutorial/seminar time in which questions can be answered in depth etc

I find no fault.

make sure that any relevant information is posted on the inet to help students learn, this
is not always the case with some lecturers..
sometimes those lecturers who use OHP notes cannot put anything on the Inet, so anyone
missing a lecture etc will lose out on anything said

Practical or hands on learning

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

more books and copies of books avaialble in library to cover areas in more detail.

the practcal side of art is time consumming. They have to be realistic of what can be done
in a set time frame remember we have to fit in critical studies.

Spread assessments out, maybe more online and not just on site.

sort out the inet into a more structured format - just now we cant tell when new
documents have been uploaded or revised.

Facilitate small group seminars where importance is placed on participatory discussions
rather than listening to a lecture delivered over 3 hours to a class of 250+. This method
can feel impersonal and intimidating resulting in people in the lecture holding back from
voicing their thoughts/ ideas. A combination of both lectures followed by separate seminar
discussions is perhaps more effective than lectures alone.

Provide resources, for example books (latest editions) and provide study areas in the
library where it is absolute quiet including computer areas. This was very disappointing.

make it more interesting and enjoyable, somehow

Improved facilities, e.g. desks and rooms.
More tutorial teaching

Q15. Can you suggest any other new uses of technology that could enhance your
learning experience?

If technology is supposed to help in the learning experience the academic staff need to be
proficient users of it!
The possibility to find lectures you've missed in the Inet.

Computers appropriate to the needs of the PhD student, with the software they require.

Have most of the exams online, on secured machines in the RGU for example, but no more

Workshops being made available on line to users out with the uni intranet

Wireless networks withn buildings would allow for easier use of internet on campus.

No. Perhaps more interactive lectures or more visually interesting lectures. For example a
lecture could be supplemented by a video.

Being able to take part in a lecture via a video conference link

video, or audio live communication

make lectures interesting!!!

-video conferencing
-more up to date computer hardware and software.
-colour printer for my course's use

Access to other University learning material. Perhaps a joint university knowledge

none on top of my head at the moment

Video conferencing to smaller groups of students ( better learning environment)

open library on-line and every kind of journal parpers could be found in it.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

use of personal laptops that can be hooked up to the univ system
multiple choice tests on inet after each formal lecture

Cannot think of any at this time

I expect that Wi-Fi could aid in that area, allowing laptop users to remain mobile, while
working with university material.

greater use of video conferencing to discuss with respected lecturers and designers.

more online tutorial type exercises and more questions that would be exam type in order
to prepare us for exams

As a student nurse, some knid of software where there's an online patient, thus we can
practise treatment, diagnosis and assesment. The software can tell us what we've done
wrong or right and what should we do.

more internet, computer based exams. written exams are unfair, and have no benefit for
students. basing a semester's education on a couple of hours is not only unfair, its stupid.

Better teaching of various computer programmes.

The DL "lectures" could be delivered on video.

WiFi network access for students within RGU - many of us bring laptops to support out
VPN to allow us to securely access all university resources from home - NetStorage isn't
fantastic and there are areas of the intranet we can't access from home.

mobile phone reminders for changes in times of lectures. Sometimes a change of lecture
time or a lecture cancellation can be at very short notice so a text message would be
preferable to an email.

Virtual lectures - which could be repeated if points were not picked up first time around.
recorded on video and replayed on the inet. good for distant learning - good idea ?

Virtual lectures so you can view them again and again. Re-design the inet to make it more
user friendly for obtaining materials and uploading them.

interactive online learning could be good, if interesting and a line of contact for problems.
Interactivity could be with online program alone or as part of an online group (with real
time vidio links)were the knowledges is accumaltated and all are able to access (online
classroom but only less intimitating to speak out..maybe).
Interactive games like soccer manager, where you would for ex. construct a bridge and
oversee all problems which might arise.

online chat/forum sounds like a good idea

Relevant pages of text books put online???

Virtual interaction with other pupils

Access to shared drive from home.

Wireless technology to allow laptop users within the campus to use internet and online
services from their own laptop. So they don't have to wait until a university machine
becomes free.

Virtual labs, use of internet to record actual labs for replay

Intranet that not was constantly experiancing difficulties!

be able to get lectures from home so I didnt need to travel into uni everyday

                                                        APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

Perhaps hearing other lecturers from other universities would be interesting and helpful.
Video-conferencing would be good for this purpose.

As I said before on demand online access via wireless networking accross campus.

An alternative method of learning than online for those who have difficulty learning from
computers. If I wanted to teach myself from a pc I would do a home study course, not pay
to go to university. I would like to be taught by people, not a software package.

Audio lectures that you could take home and relisten to as it may help you take in more.

Make the software available from the inet, even just a trial version so students can use it
in their own time.

Record lectures so they can be viewed in "my Office space" at a later date. Stream Lecture
live on the net, so they can be viewed from home. Use intranet more for submitting
coursework and general everyday use.

Computer based training with interactive tutorials - online to allow student asses their
individual performance based on the course learding outcomes.

Before the introduction of new technology ensure that staff are competent at using the
current equipment and not wasting time at the start of each lecture when they attempt to
work it in vain.

online record keeping ( for medical notes) could be a good thing to know for health science

video streaming lecturers, presentations

An increase / improvement in the numbers of digital / audio and computer e.g. (lap-top,
voice recording and transcribing)equipment available for short / long term loan within the


can't think of anything no

Have an online help so if a stdent is working late and there is no lecturers around to help
they can go online and type the question in and there is someone there to help no matter
what the time because with asking for help from a lecturer they can sometines take days
to get back to you for just a simple question.

Their should be some home work given to each student to complete and feedback. It must
be completed otherwise their should be remarks outomatically for student to check his
progress everyday and same should be done with professors to check any time a student if
he is doing well. This all should be on internet formet.

more digitised texts

For tutors to actually answer important emails.

Ability to view library books over the internet

availability of referencing checking system to students

Clearly instant messaging and discussion boards are essential for speed and efficiency of
learning. I feel it is very important for education facilites to look into Open Source software
and opportunities, which I feel will advance not only technology itself but change people's
perception on life it.

Accessing the S-drive from computers external to the university computers.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Teach basic things and then go for using technology.

instant messaging. dictaphones made available to students for lectures.

An insirational art school. Technology? Bricks?

Something that would enable successful copies of powerpoint lectures. As sometimes the
slides are shown too fast to be written by hand.

Through intra-net, that is, community gruop between tutor and student for all

For me, RGU's learning facilities are praiseworthy and I cannot think about anything else
that can be done.


Online subject/module testing with real-time feedback

A web based self-service system witch is able to manage my study plans and activities....

more online examinations and the ability to practice these at home

Video links with other Universities, joint tutorials (Globalisation)

when doing work on line I would be shown virtually what I was doing wrong

The inet could be improved. I only use it to download notes but would like to use it to
obtain general information such as important dates etc. (instead of looking at the notice
board for my course)

more video recording with feedback and groupwork presentations where the group is

its useless for the university to provide the latest technology to the students, i would say
its a waste of money. i would suggest that deserving students must be given opportunities
in companies which specializes in the area of the students' interest.

Improve the ease to access databases with e.g. full text articles.

ensure they work effectively

more online discussion groups appropraite to the course for disucssing the subject with
other classmates

more lecturers able to use power point and putting notes on intranet.

no, prefer to be taught by a person not a computer

more regular module related updates to the Inet, for example a bulletin board or a forum.

the intranet is an excellent idea but at present does not seem to be being used by all
tutors or to its full extent

vidio and audio chat for knowledge transfer which is unfortunately not available because of
the fire wall.

On line lecture notes.


If lectures could be accessed or issued as CD this would aid revision process prior to

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

video linking to home

better access to journals and research info

I'm a big fan of the inet and the fact that we can download notes. Perhaps it would be
good if the subjects had an online "learning room" where students from the same year and
course can logon to talk and help each other.

I also feel that there is a lesser number of computers than I would like. This makes
preparation for assessments difficult as there is not always enough to go round.

More web based course work.

subscribe to more online journals as it is annoying to search for information for a long time
only to find out that it is subscription only.

At the moment most of the materials on the virtual campus are just word, powerpoint or
adobe acrobat files. Which even low are valuable as resource are not exciting. Should a
vitual learning enviroment not be one in which dynamic and eye cacthing learnig aids
interact with the students like asp pages. An area where students wish to go learn and not
one where they have to go to download those notes they have lost.

I am personally dislexic so i find it quite hard to keep up with lectures whilst writing notes
on what they lecture is saying. Instead of giving every studient with diffiucties a recorder
of their own it might prove more resorce full if when the lecture is using a microphone in
lectures just to record what they are saying then put it on the inet for these pupils. I would
not advise this for the use of all studients as it may encorage them not to attend lectures
at all. However some students may greatly improve their grades if they could keep up with
the lectures.


Better access to all the intranet and online resources from outside the university. Less
downtime and faster connections. Where is this new wireless broadband we keep getting
told about?

The aim of a degree is to get graduates a job, so the university should employ all the
technology industry uses. examples of new technology should be in the university so
students can build on it, perhaps better them.

Example essays/exam papers online.

Software for referencing and data analysis

Read and Write software readily available

video conferencing

On line turorials for long distance travellling students

Continued development of the i-net. It is very useful

possible create a video feed to lectures if you are ill or anythin you can still see the lecture
or tutorial.

online lectures.
web conferencing

Computerised patient scenarios.

subject specific data bases (ie psycology, social philosophy ect)

back ground music at lunch time. fire drill experience.access to jym at lunchtime or any

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58


Online library. i.e. the ability to access and view all books online. Start scanning!

no, i feel too much emphasis is placed on technology already, particularly as my course
doesn't really require it.

virtual reality

For the moment, i think that the uni already gave me quite a lot of technology facilities
that helped me to carry on with my studies.

Online library of ebooks?

An online induction pack with regularly asked questions by students when beginning a

Availability of some CBTs.

Video conferencing with other countries

Other microsoft packages

Computer based simulations of practical techniques.

More online collaboration facilities for group working.

Video link to other unis or instituitions where we will probably end up working in.

To work all the time

No. Is technology the 'be all and end all'??? People have feelings and needs. More personal
contact should be encouraged, in my opinion. People relate to people, don't they?

examinations done on the computer and not paper based with lots of writing

WiFi hotspots around University to allow students who have a laptop to use them
effectively which would in turn free up IT resources for those who dont own a laptop.

As journals become an intergal part if the learning experince it maybe an idea to teach
students hoe to access these effectively on-line from the start of the course.

1) provide access to the oil-giants (or the suitable industries for the corresponding field)
papers, tabels, logs, information which will educate the student about the current scenario.
2) Use internet during the class & lectures to provide the examples or to let people
understand the data.

The idea of getting feedback from coursework is long overdue but there has to be a better
way than using the carbon copies. Surley this defeats the point in having the inet. At one
point niether the lecturers (once i tracked them down 25mins later) or admin had any
copies of the particular one i was wanting. The receptionist even tried to deny that the uni
kept blank ones but i did not belive this to be true so kept at her until i got one. This the
kind of thing i find unnaceptable considering how much money i pay the uni.
Also what is the deal with forcing students to microsoft products, in particular Internet
Explorer. There are some major disply errors when using Mozilla (netscape) to access the
inet from home and when i asked the IT department i was told they dont care cause uni is
based on MS system and active X controls. The university should know better than anyone
the risks of online security especially in the shoddy browser that is IE. Think of all the
international students that use the machines on campus. I definetly do not ever access
secure information from on campus.

Purchase sufficient licences for software packages.
Purchase industry relevant software. i.e software that is actually used in industry.

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

more online assessments as i enjoy doing them as the feedback is good

Some lecturers put their lecture notes on the inet. Others don't. This should be common

Video conferencing would be ideal for when the weather is bad and it is difficult to travel
and also for occasions where you are too ill to travel and you could watch the lecture from
home and not miss anything.

more colour printers in the library

Recording of leacutres

video conferencing, 24 - 7 feedback, Artificial Inteligence (A.I)

virtual tutorials or lecutres, recomendations of further study sources beyond lectures.

Specific online tutorials for subjects delivered in the course of the simester

Emphasis to students, they must have good computer knowledge prior to undertaking

some way of making lectures more handsd on for the students, get them involved to hold
their attention

I think the technology we have, such as being able to print off&look at our lecture notes, is
adequate. I do not think that all learning should be electronic.That defeats the purpose i

the wireless net work as mentioned above as it would allow me to use facilities such as the
internet and online journals on campus on my own machine and not have to save work to
disk/cd to transfer it or print

Unlimited access to lectures especially for module based course where lecturers are only
avalable within each module week.

Broaden the i net so it can be used to display subject material such as key lectures from
lecturers. Video conferencing so that lectures can be viewed at home. Web based
discussion groups, access to lecturers online at pre-determined times as a form of personal

Tutor comments/critiques could be sent by e-mail - perhaps in future work could be
submitted in that way also

Using the iNET would help. Better search engines for science students e.g. Copernic agent
basic(cuts out the dross). Electronic subscription to a greater range of scientific journals
would also help.

online video-conference and more advanced software and computer,and wireless internet
everywhere in university

mobile phones - email

No, just make sure there are enough decent computers to use. This has been done in St.
Andrews Street but not been done in the School of Engineering.

I dont think there is currently a need to bring and use new technology to enhance learning
experience. All that needs to be done is to use the current technology effectively and add
multimedia to presentations.

My subject is painting so I would like to see video 'workshops' by important painters, you
never get to see good artists at work, we have little information on their techniques.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58


Technology that works! Training for tutors - some were excellent at putting material on
inet and some just did not bother.

a database which would have a multi pronged approach:
1. data provision 2. data verification

None, there is already good technology in place.

As previously suggested a 7 days a week link to a lecturer would prove an advantage.

it is quite sufficient at the time being

Introducing use of softwares on creative thinking will greatly affect the performance of

No, Internet sources of information should be used as a supplement to university (on
campus) delivered courses.
How can you deliver a lecture by text message?

Recording of tutorials and storing them for future axcess so that students can revist
lectures. A good and low cost start will be to record lectures in audio format. This

Recording of tutorials and storing them for future axcess so that students can revist
lectures. A good and low cost start will be to record lectures in audio format. At Duke
University in Durham, North Carolina ,USA ,lectures are audio recorded on digital format
and each student is issued with an iPod to listen to the lectures.

Easier access to laser printers, digital cameras, scanners etc.

I would like my laptop (indeed any home computer) to be able to retrieve information from
my H-drive in school, that way when the sytem goes down I dont have to panick. IT
department should look into this.

online learning


video links to other places of learning to broaden the perspectives and experiences

sms messaging to inform of timetable changes

CBT / Online training courses. Video lectures & seminars post to url, Virtual learning so
course can be completed at individuals rate. Ie some modules may be known and the
student could then complete it in days as apposed to a semester, could immerse
themselves in the module and complete it.

Some of the core reading lists being available on CD to loan, as books tend to go on loan
really quickly and I have sometimes struggled to get the reading material I require in time.

it would be good if there was a way that we could possibly get quicker feedback from
lecturers, or always have a way of contacting them even if they are not on campus. e.g

more lectures from successeful designers for fourth years. it's inspiring. videoing lectures
would help.even on line.

perhaps that all tutors are taught how to use the inet effectily. so i am able to gain easier
access to my notes because the shared drive notes are difficult and time consuming to find
in relation to the i net which is must faster and easier to access from both home and uni.

A txt or sms system whereby the cancellation of classes can be advised before students
leave from long distances to attend a class which has been cancelled. Only a problem for

                                                         APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

students without the internet at home but this still affects some students and could
therefore do with some consideration.

have a wireless network in the uni so peolple cld take in there laptops to work saving u
moving files around between computers and differant system septups

A better range of software available in the labs.

software - taking you step by step in a certain subject area like the one for students doing

It could be useful to have an online resource centre for each module. It could perhaps start
with the recommended books (on the MUD) and then be added to by students and
lecturers as they find useful books, journals, websites, articles, etc. relating to that
module. This would give future students a point from which to start their private study.

To view technics required in nursing practice before and or during practice sessions.

NoI like books, newspapers and journals as you can read them any where-ie waiting for
the school bu or on a picnic.

more computers specifically for nurses in the health facualty

Make sure that the i-net is up and running. RGU will lose out to other schools that can
offer better IT service.

Interactive learning software - I'm sure that in the future it'll be possible to design
software that really involves the student in learning and gives better results than regular
class teaching.

Provide I T skills training as integral part of degree

Perhaps video confrencing materials to aid lectures.

Provide quiz test online so students can test their knowledge before exam and know what
to focu on.

to be able to send ones work such as assignments or eassys to tutors especially when at

RGU embrace technology too much. Nothing like good old fashioned human interaction and
teaching. computer screen is too cold and impersonal.

The use of C.A.L packages has been a great help and would be beneficial in the future.

Making sure the computers and printers that you have work.

Fiscal alliances between institutions to create super- universities with shared electronic
assets accessible to all accredited subscribers (students, faculty, etc.) If not, UK education
is doomed.

Compatability and communocation. The former to ensure the technology actually works
and without communication there is no learning.

making relevant information more readily available on the i net

The use of audio & video confrencing facilities.

access to very good tutorials

Google desktop has revolutionised access to copies of journal extracts stored on my own
computer. This has increased there value and effective use enormously

what i read earlyer on messenger and conference on internet, i think that could work as

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

my course has brain storming, and that might work over the internet if everyone on the
course was in same room, giving each other ideas, or solving problems together

The use of online assessments


similar searching engine to google will be very helpfull. Now the data bases liks are
available but it is very difficult to get your stuff, because of the searching criteria is not
wild. Many people are using google so I think RGU may be paying for websites without

Try to find the a way through the technology to "learning from example"

computer skills

too much IT already

Guns: to threaten staff with so that they actually take notice when you tell them "This isn't
good enough"

virtual practice placements when teaching techniques so can see the effectiveness and
outcome of the topic being taught at that time.

Video Conferencing

Instant e-mail help desk or access to specific person/s to assist with simple queries on how
to use the inter/intranet.

As previous.

Being able to navigate better on the web.


Blackberries could be given to each pupil so that they could access there emails in their
pockets. Or a system that allows people to access ther emails via mobile phone.

online library i can print from - meaning no photocopying

more articles with full text on ovid, often article of interest was not available in full text

No in the degree course i am studing. No tecnical substitute is reasonable in relationship to
this course

improve virtual learning

The use of mobile technology to deliver lectures and answer questions.(e.g. mobile
phones, PDAs, etc.)

As I am still in the process of discovering my technology skills I feel I am unable to answer
this at present.

As I am still in the process of discovering my technology skills I feel I am unable to answer
this at present.

Video & audio conferencing. Video lectures.

More access to articles online without having to go to library, and to be able to submit
assignments online like the OU

more study cases and example in media format

                                                    APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

On line tests e.g. multiple choice to test learning
Allow lectures to be recorded and put on internet or availible on request

the faculty should have or may introduce a new internet link with other universities. we
can have our own exhibition web page online as well. this will allow student from other
universities to view our work,and on the other hand if other universities do provide a web
page for their student exhibition, this might be a good learning place or web page that can
let us got a different idea what other people are doing. we even can have a small
discussion corner in the web page to allow student around the world to give cmment or
ask question.

music and film

One American Uni were giving all new students Ipod's to recoed their lectures on so they
could play them back later and take better notes of what teh lecturer said. Some form of
recording teh lecture would be agreat help as there is not always time to not everything
said by the lecturer when in class

Knowledge testing online could be helpful, to allow me to assess my learning as I go along.

Audio notes mp3 format

Q16. Any other comments

What on earth is the point on sticking a gadget on the doors of C306 etc requiring the use
of a swipe card and then refusing to let students have a swipe card ??????? I'm on a
computing course and I ***need*** into that room !!!!!!!!!

Courses need to be indepth enough for students to gain a proper grasp of their chosen
field, many areas are often skimmed over, due to the modular structure of courses.

I personally thought the handling of the work placement programme was a catastrophy. I
have visited Napier University and they have notice boards dedicated to their Industrial
Placement. This contains a list of jobs available and contact details of how to apply. I did
not appreciate getting kept in the dark with regards to what companies were available to
apply for. <Name withheld> held our CV's and sent them out to selected companies that
he decided. I feel Napier's process seems much more efficient.

Decrease the fees for the overseas student. It seems so unfair, and unjustified to let them
pay so much more.

I hope that University ecucation does not become an online process as the best part of Uni
is meeting and interacting with different people.

One major downfall I have found with this year is that the students are constantly being
used as guinea pigs in the courseworks and exams. For two of my exams this semester we
have been told there is no point looking at past papers as the exam is a new format. This
is very unhelpful and adds a lot of added stress due to not knowing what to expect. A
format for everything should just be decided and not changed. How can someone getting
their degree this year be the same as someone from last year, every degree seems to be
different as the years go on.

Quality education first , technological advancement second

This questionnaire really isn't appropriate for PhD students. Hence a lot of questions not
answered as really not applicable. Sorry!

This questionnaire really isn't appropriate for PhD students. Hence a lot of questions not
answered as really not applicable. Sorry!

Contact time with lecturers and with other students is an essential element of education -

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

particularly so for younger students and for students on vocational courses. Contact
enhances scope for learning and helps develop personal qualities which may be essential
for future integration within a professional environment. The potential offered by
technology is immense but it must be grounded by the element of personal contact.

Video conferencing should be developed more so that more people can see lectures

The announcement of exam timetables should be made much earlier than now. I am
saying this on behalf of international students. I ended up paying quite a lot more for my
airline ticket to home and back due to the late announcement of the exam dates. I would
appreciate the notification of the exam dates to be at least a (1) month earlier than last
time just for the sake of saving the money and patiens of international and U.K stodents
going for hollidays via airtravel.

too many tech problems with rgu. need to sort this out as people lose trust in the syste,

I think I've said enough. It seems that RGU has lost sight of it's core customers - the
people who are studying NOW. Most plans, while being fantastic and beneficial to students,
won't be implemented for another few years meaning no current students will benefit
which is unfair as we are missing out when compared with other universities such as
Glasgow Uni.
RGU wins out on course choice but not much else right now.

I do, however, always welcome the option to give feedback so thank you for that!

Workplacements are a problem.
Don't do away with exams they are good, and prove you can learn all the topics and
remember most of them.
Courseworks are good - for programming and designing prototypes.

My learning experience at this university has been very interesting.

As of yet, some of the learning situations (eg seminars) I have not encountered.

online learing would be useful for some courses, but not many others. The face to face
commnication i.e. during brainstorming exercises can only be acheived around others.It
might be cheaper to work online, but this is not suitable for a degree program where you
are developing a professional (within the public eye at times). Also it could be demoralising
without the symbol of buildings.

Overall things are good with the learning environment although I feel that more hands on
work would help back up the in class lessons.

I feel that even though online learning could be popular to alot of people there will still be
those who wish to actually attend university. For some, university is not just for study but
also for the social learning experience, making friends etc. I do not feel the the need for
this will reduce in later years. However,I think having the posibility of studying a degree
online is a good one and would open doors for a alot of people whom otherwise may not
be able to study.

I could comment on quite a lot of issues however I am studying for an exam tomorow but
would be willing to elaborate at a later date.

It is essential to still have the support of the lecturers especially when contemplating a
new subject matter, just to clarify issues, however once you understand the subject it is
easier and more convenient to study from home, no hassle, no travelling, no boring
pointless lectures.

I think the main structure for teaching in a University should be altered for the future to
adopt an approach similar to the style used in Colleges - in particular like Aberdeen College
(at which I graduated a successful HND student). This style allows for maximum
knowledge gain through a 'teaching a topic then practising it' approach - it is the way in
which we assimilate information naturally. I have found the University system to be very
'traditional' to the point of being elitist - I have heard many times being said when I

                                                    APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

challenge the teaching system that "We don't want to hold your hand" to which my reply is
"I don't want my hand held, I want to be taught and ultimately to understand". I came to
University from College hoping that I would broaden my knowledge base in Computing and
gain further skills useful in industry. Sadly I learned a great deal more in College and find
University disappointing. I find most lecturers try to be helpful but most consider that a
system they worked through must be fine as it seemingly worked for them - but they
haven't attended other types of further education institutions.

In Computing Lab work is very important for skill learning but I found the CM3006 and
CM2020 courses (the only ones I had with labs) to be disappointing. It is mostly reading
bad notes on monotonous tasks with no satisfaction at completion. This would be better
structured to allow a project style approach to give students something to work towards
and achieve a sense of accomplishment upon completion.

I like the inet with the personalised work space, this is a very good example of how i think
technology can support learning. Obviously it is good to offer a choice of online learning to
people who can not make it into the set time classes but i would not like to see this replace
university study as it is today

I feel that online learning will become more utilized in the future but people also like the
social aspect of comming to university, meeting and talking to thier peers. That can not be
replaced by online access to courses. Also practical skills cant be taught by distance
learning. You really need to handle and practice rather than watch.

I have recently completed a course where one part it was delivered solely online. I did not
enjoy this experience at all, people pay to study at the University and the interaction that
it involves, not to receive a course online with no lectures or tutorials and no sign of a

online learning is ok but i find a bit of paper some times easier to use and is more portable

Although I am a Masters student, my assessment of current benefits is based on
experience of pre-Masters course modules. I expect that my assessment would change
after experience of the course itself.

Although there are a few questions that can be answered on this questionnaire, in the
main my answers are not truly representative of my experiences. My studies are at the
PhD stage where there is a greater emphasis on independant study and learning,
significantly different to that of an undergradute programme and its mode of delivery and
teaching and learning experiences. I feel that this questionnaire is too generic to be
applied appropriately to ALL students with varying experiences of the teaching and
learning environment at whatever stage they study at.

It may be more beneficial to design seperate questionnaires for under and postgraduate
students to reflect their course/study/learning experiences. Thank you.


I've never been to Univeristy before but was expect to have a certainly level of understand
on how the University operated jsut because I was attending a post-graduate course. I'm
also part-time and not in student accomodation so wold not pcik up this information in the
normal way a full-time student would.

I've never been to Univeristy before but was expect to have a certainly level of understand
on how the University operated jsut because I was attending a post-graduate course. I'm
also part-time and not in student accomodation so wold not pcik up this information in the
normal way a full-time student would.

Student should be assured about their future prospectus, for the studies they are carrying
on with.

more checked "homework"

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

I feel that shared knowledge is the only true knowledge, and that only things will progress
if a positive, progressive bias is taken on boards for all challanges, where everyone's
opinion must respected and considered.

Studing in the university is the biggest mistake of my career. One is forced to think as to
what is the contribution of the university. To me its sheer drain of money.

I wish there was better organisation throughout the course. There was agreement and
continuity on how courses are marked and that this process is explained to the students.
Better lines of communication with students and tutors and good time management with
regards to assessments. When applying for the course it should be made clear the cost of
materials etc throughout the course.

I would like to say I am a nursing mature student and wanted to do this for a long time
however I would like to say the teaching and training at RGU is to much theory and not
enough practical .which means it is really scary to think you might qualify as an
uncompetent nurse due to the lack of training. there is more to nursing than essay writing
and being able to reference.we want to be good hands on competent nurses

stop and look at the schools is it really providing an effective method of learning? Forget
technology, try improving grass root learning. DO NOT RUN BEFORE YOU CAN WALK!!!!!!

Overall I have enjoyed the course work. I much prefer the enquiry based learning, within
small classes instead of large lectures. Also assignments and essays

Great improvement so far. Hope to make use of the experiences in the developing
countries if given opportunity.

I think it would be convenient always to have one copy of each book on shelf only for
consultation so one can use it within the library any time in case of emergency (actually I
never had such an emergency so I am not sure may be it is in fact available)

work place support is very good but the academic support is very poor and this is as a
mature student so god help the young ones. It comes as no suprise that the drop out rate
in the school of nursing is so high

Make a general timetimetable of 6 hour slots for 6 subjects. Start lectures at 5 past the
hour and finish them at 5 to the hour. This will prevent delays of congestion and gives
students 10 mins to move between classes. Lecturers can book a double period if
necessary. This will help stop room shortages as most people book 4 hrs and only use 2!

As I have mentioned, I believe that more hands on clinical placements are the best areas
to improve a students learning capabilities, especially for someone who has never been in
a clinical setting before.

I think having the first semester of first year filled with Business courses at the Business
School isn't a very well thought out idea. Some students at the business school are doing
courses that have little to do with Finance or Economics (eg, Publishing, Journalism) and
aren't very capable at the subject. Having at least one course specific to the entire course
would make it much easier.

I feel I have been supproted well at RGU but would have benefited more from a drop in
cetre for engineering students

I dont believe the virtual campus is of any use to full time students who attend uni. I can
see its benefits for distance learning or night class students, however, I hardly used the
system atall for a module which was based on it. Students that did use the virtual campus
did so because they thought they had to although they did not benefit from it.

I have found taught skills such as reflection and role play very helpful. Skills laboratory
good but not enough of it.

i think some of the lecturers should be more explanatory when delivering a lecture, they

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

assume we understand what they read from the notes, there should be more questions
from the lecturers and more participation from the students. Tutorials very beneficial the
lecturers are helpful during these sessions.

I feel we shouldn't have to pay so much for the use of paper at university, since printing
our lecture notes is the only way we can obtain them.

there is a site at www.socialwork-students.com which is helpful in my opinion - a similar
chat site forum at rgu online especially if lecturers participated would be appreciated

i think my course needs better communication between the lecturer and class, sometimes
we dont get told stuff we should know. want to learn more about design instead of doing a
self-directed project for the whole year - would like work experience to make sure design
is something i want to do as a career

I'm happy with the space and encouragement that my tutors have provided with me
throughout my studies. Can't complain.

I sometimes find it most annoying, when we are assigned a certain assignment and the
guidelines which corispond are given two or three days before. surely it would be more
beneficial to the student if these were given at the beginning of each module. To ensure
the studnet is adopting the correct studying strategies.


Some of the questions were a little difficult to answer, since PhD study does not involve
many of the sessions or environments mentioned in Q4 or 5, for example. Perhaps a 'non
applicable' option might have been useful?

The mentoring system is very poorly monitored in my opinion. Useless mentors educating
the nursing staff of the future is not a good idea. Mentors should have at least each year a
day of study and development in educating students. If the wards or NHS are not willing to
pay for it then the university should. 50% of our marks are from external placements. We
should have a high quality system there just as we have in the university academic

Overall RGU teches very well. I understand the need to keep up with other universities,
but I don't think distance learning is an option, rather more hands on and money spent on
gettin examples of technology.

I have enjoyed my learning experience tremendously but I feel that consideration should
be made towards long distance travellers and the timetable be designed more
sympathetically with this in mind.

A very common theme that appears in our student conversations is the large disparity
between lecturers rules/way of doing things. They most certainly don‟t adhere to academic
regulations, for example word counts in assigments. Why do we get marked down for poor
referencing when they don‟t provide clear referencing in class or lecture notes? They need
to set a good example! Practice what you preach!

I think all my lectures are given to us is a good order so that the subjects flows. It is
broken down for everybody to understand.

RGU is one of only a few Unis where lecture notes are made available on-line. This is a big
plus point

I have also been disappointed with level of services provided by some staff at RGU who
appear to be less that professional. This applies mostly to the younger staff who I have
found incompetant in some cases and rude in others.
For example: I requested of the course administrator that a room be booked so that my
group could meet to discuss our strategy for a presentation, I was told that a request had
been sent through but it was unlikely that a response could be given until 2 days time and
that I may not get a room at all. I asked whether it would be better to contact directly the
person who books the room and was told that there would be no point as I don't have the

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

influence that "she" had. I ignored this advice and booked the room directly with success.

the course i am on - computing and information - is not what i thought it was. i feel
mislead and would never have chosen this course if knew what it was really going to
involve. i feel more tutorials with lectures input would benefit more as i feel you learn
better by actually doing something rather than sitting listening.

I think a lot of important social and interactive skills are learnt through attending
university and virtual learning will elimate this.

univ to intervine if not allowed time off for study in work place to reduce stress levels in an
effective way and not leave it solely to the indivudal nurse all alone.

I disagree that exams are the best way to learn. in some subjects they are relevent but in
architecture they are a farse! just a memory test! they detract time and effort from course
work where so much more can be learnt. it is so easy to integrate exam sylabis into
project and studio work. Someone at the top needs to stand up and take note. Have a bit
of courage to make changes instead of cowering in an office deliberating. it will be to the
benefit of all!

It sometimes seems that the courses are trying to change for the sake of change,
something new and everybody is on the bandwagon! The internet age and computers are
all very brilliant and good, but fallible and impersonal, they lack subjectivty and reason
and they cannot hold an interesting conversation with you about your work!

However, there are many aspects of learning which can be accomplished online, but many
that cannot. The online learning experience has to be enhanced and complemented by
discussions and interaction with your student peers and tutors. Surely, the university
experience is about more than just a degree. A future where all students are stuck in their
own homes in front of a pc is hardly comparable to getting together in the library, lectures,
tutorials and then the Union!

i feel that i learnt best through courseworks. i do not believe exams to be an effective
method to assess someone's knowledge of a subject, all you test is how well they cope
under pressure and how good their memory is

basically i'm implying that perhaps too much emphasis is placed on technology and
academia. Again the job i am training to do is practical, my course should reflect that.

In a recent lecture, a lecturer used the white board to display some information. This was
pointless as I struggled to read the information and would have done so even if I was sat
at the very front. I could have missed vital information. Using an OHP or something to
display the information would have enabled everyone to see.

i do not have any studios or workshops, so i did not give a grade for any of the questions
regarding the matter. Other than that, about courseworks. I believe that students are
struggling with courseworks and things. I agree that there are a lot of courseworks but
normally i get to know stuff thru courseworks where i get a feeling or a click of
understanding when i got the coursework back. Of course this happens when i get good
marks. But nevertheless, for me, courseworks make me read more and absorb more
rather than listening in a lecture because i tend to be on and off when listening to lectures.
However, lectures are good when i am relaly paying attention. Its just my own situation. it
might be different for other people. Anyway, hope this helps....thanks..

Again just to emphasize that part time evening students don't always have access or know
how to access the intranet and e-mail systems. This information is not available easily out
of hours.

Although the emphasis in future may be for on-line learning,
there should be a recognition that some students find it difficult to learn on-line or do not
like learning on-line (or even from other PC based materials)

Overall I rate the academic services provided quite high.

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

Definately more work place support and after graduation advice or career advice, more job
preparation also.

less notaice bords more e-mailing

I think that in almost every class, tutorial, lecture or seminar, students should be given the
opportunity to voice or write down their comments on methods of learning and teaching.
Endless questionnaires have limited value, where they are not answered honestly or
carefully enough.

The quality of knowledge delivered via online, constrained by the limitation of this special
means of communication may be an issue for the popularity of online learning.

1) give more hours of lecture.
2) provide individual assessment.
3) more course-work & assinments rather than one work in one year.
4) Reduce the class-strength from 30 to 10 in a cohert.
5) distribute the hours throught-out the year. Not one week crash courses.... which are
useless for students.

not a big fan of online study etc. think its lazy and discorages people to get out there and
see things. the best sources are not found on the internet!

I feel that curremtly the university provides well for my learning experiences, however I do
not know how this will change as I continue through my time at university.

Nothing annoys me more than having to drive for up to fifty minutes in rush hour to come
to uni for lecture from 9, 9:10-9:50 then drive home again. If classes like this were moved
to 10 much less petrol would be used and the length of lecture wqould exceed travelling
time. I consider this important as tuition fees go up and up every year but hte uni does not
get any better. In fact the students are lumbered with more and more costs to the point
where lecturers dont even turn up with the right amount of notes.

i am really enjoying my course although it is always changing and i like the new online

There is so much more to University for young students than learning the subject chosen.
Life skills, communication, sport, sex, drinking, making friends, finding new hobbies,
finding love etc.

I feel that thermofluids on my course was a joke, there was 4 lectures for thermofluids,
each lecturing a topic each, one week we would have one lecture and the next week we
would have another lecture for another topic. Needed to do more tutorials in class so that
we get a better understanding of the topic and time to ask the lecturer questions. Other
students that i have spoken to has said the same, some are writing a letter to the head of
Engineering Department for this to be looked into.

RGU's fees are far higher than other UK universities for a lot of courses and I feel that this
is this way due to the fact that it can exploit the fact that it is the main business school
outside strathclyde uni and practically the only business school in north of scotland. I think
rgu is getting a bad reputation for taking anyone in just to get fees, and I think the quality
of staff is often poor - it is one thing taking in field professionals but when these people
have absolutely no desire to be academics, it is quite difficult for us to learn from them.
RGU are always finding cheaper ways to do things, even though they compromise learning
in the process.

i started at uni to improve myself personaly and professionally i feel online learning is not
for me as i enjoy the social side very much meeting new friends and prospective work

I am really enjoying my learning at RGU and feel it offers me a wide range of skills and
opportunities to learn.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Motivation - the younger students would need to be motivated so they would do their
course from home/online.

my comments are based on my experience as a distance learning student

although i think learning online will shortly become the norm, and this has many benefits, i
feel study in university gives the 'personal touch'. also, for practical subjects i can't
invisage learning online alone.

The course I am completing at present has extremely knowledgeable and helpful tutors
who are easy to contact. However, I feel that one of the modules we were provided with
online for the distance learning had been adapted for this particular course in a rushed
fashion. Some of the concepts were not explained to the extent needed to complete the
coursework and I constantly had the feeling that I had missed a lecture! I think some of
these modules could be read over by someone who does not know the subject, and beefed
up a little so they aren't as scary to students first starting the course.

I am enjoying my experience at RGU, think there could be more done for preperation of
essay writing though, in the terms of referencing etc!

So far my learning experience has been brillant. I think that rgu have set vey high

Course structure should be improved, especially 3rd year. Possibly through greater
emphasis on time management issues in 1st and 2nd year.

Firstly, since I am a masters student, I have yet to use all of the facilities offered by RGU.
Online learning is no real substitute for Lecturer based interactions, as I learn a great deal
from the lecturers past experiences, such as comments made while lecturing.
You must realise that a lecturer will have spent a great deal of their life devoted to the
subject and tapping that huge resource is more efficient and effective than all the self
study and book work in the world. University is a substitute for experience, as a Student I
feel I can better my time here by tapping the experience of others while familiarising
myself with the theories and covering the essential points of my chosen subject. I have
previously learned more from a single conversation with an experienced scientist than i
have in a whole year of listen, learn, repeat style examinations.
It is my firm belief that Universities will endow their students with better prospects, if they
concentrate on basic theory and the application of it. This would include real-life problem
solving based on prior experiences, especially for the field of science.
Universities must also allow sufficient budget for the provision of online access to journals.
Increasingly, many tutors will not accept written work, so it is easier to manipulate
information when contained in electronic form, it is also a great deal easier to track your
list of sources and avoid plagiarism. Accessing web resources is also a great deal faster
and more efficient than trawling through a manual text, as with increasingly better search
technologies, it is ever easier to pinpoint your specific area of interest within large texts.
It is this students humble opinion that peer grading and the like is thoroughly worthless,
as most students will have the stick together mentality and try and ensure that all
students are graded equally. In addition, grading by someone who has no more
qualifications than I do, is very easy to fool, bullshit goes further.
I have a tendency to avoid doing work in the library, as simply put, I have more
technology available to me at home, so the more sources I have available to me online
and on the computer the better off students such as myself will be.

Hope this wasn't too long and boring for ya :D, toodle pip

i think this is a good questionnaire about learning at RGU and i hope the comments made
by it will be put into consideration. i think it a shame that my course has not really
changed and improved since it first started, however, it is good to know that now in 1st yr
more academic lessons are being taught. i hope more changes will be made such as
history of art being taught along with each subject, more lessons on materials and CAD,
lectures providing info on the craft etc.

It would be nice for RGU because its based in the oil capital of Europe to increase her ties

                                                     APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

with the hundreds of industries operating from here. In that way, students can benefit
more from the possibilities of being exposed to real life situations.

As it stands, apart from the library, the university offers a superb learning experience. The
quality of staff is very high and they provide students with the best they can offer in terms
of time and materials. The challange is to keep pace with the drive to online learning. It
would improve learning beyond anything previously offered if unversities could pool
resourses and allow lectures from key staff to be available online. For example on my
course the lectures given by Colin Keenan are inspirational and very informative. The
benefits of his lectures should be spread over universities as a whole. I am sure other
departments have people of the same quality as will other universities. Instead of students
working from limited access to knowledge pooling would open subjects up and increase
course potency.

Feel that you learn less in large class with others not doing same course

I think computer technology is going to be of great importance in the future and that
attendance onsite will be less so (lessenning the parking problems perhaps)- though
meeting others also studying is very important for peer suport.

i do not think that RGU has the correct infrastructure to provide a full online service in the
near future(5-10 years, and i also do not think that there will be adequate enhancements
in that area.

It seems to me that this desperation to get everybody constantly on computers and
computer learning is a way to sve costs for the university by removing paper costs,
however one thing which is not addressed is the fact that if you require a hard copy of
something it is now the student who has to pay, so the cost is not saved but merely
transferred to persons who are living on a shoestring or in large debt anyway- thanks very
much. This overriding obsession with branding and maketing reduces students to mere
commodities, I understand that this is the climate which the government has created
however we as students still remain as human beings even as the university marketing
machine forges ahead.

Its hard to study in the middle of a construction site.

i feel that if we were use the internet more as a source of learning through the university
then student nurses could get longer practical placements. the practical placements are
too short and if they were longer then student nurses could gain more important skills and

One or two initial classes to introduce the student to the concept of self learning/study,
directed learning etc. Not always clear what they are.

I feel that i can gain a good amount of knowledge from doing coursework.

the more high-tech you go the more problems your going to open up look at the amount of
times the server is down, its almost every week. how are people meant to study if they
cant access the material, what happens if there is a down time and i have an exam the
next day?

As above, more visual information on other painters work, perhaps having a pc in the
painting studios would help to have a quick look at something on the net. It would be very
good if there was an easily accessible database of pictures, painters etc that you could
access as you are working. At the moment you have to stop what you are doing and go to
the library to rummage through books, when you get back the inspiration has gone.
Perhaps the tutors could have a file of pictures that we could access relevant to the project
in progress. That would help a lot.

I have a hearing problem and could not believe that a brand new state of the art building
did not have a pa system in its classes. The air conditioning often drowned out what the
tutor was saying, the accustics were abysmal.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

I have asked myself if many of the lecturers actually want students to pass with good
grades. It seems many lecturers have a very high opinion of themselves and a pretty low
opinion of the student and often present demotivational barriers and comments in the path
of learning. Surely it is the responsibility of the University to provide the best opportunity
to each student to reach maximum acheivement ?

I am a social work distance learning student and i feel the course has been very well
organised and managed. I am offered very good support from the Uni, but the support i
get from the other distance learning students is equally important. Taking part in tutorials
or study groups with the other students is crucial to the completion of this degree.

better pastoral care, more established links with the professional world in regard to the
student's particular courses

Many of these answers apply only to my course, Visual Communication, and I don't feel
they would be similar on any other course. It is very difficult for me to answer more
general questions like those in question 12, as I have no experience of a more standard
way of learning across the majority of courses.

My learning experience has no doubt been improved with the facilities RGU has offered
me. I'm getting my money's worth in this aspect. However, lecturers need to carry
students along.


i had faced great problems when the university was closed for christmas vacation. for
around two weeks i could not do my coursework research with the computer facility, and i
had four submisions in january.

if the university could keep a room or couple open during these days, it would be very
helpful for students like me.
also the timings of the library could be increased.

better communication required to inform students of changes to lecture/lab timetable.

I disagree with the use of online learning. Having at as a resource is one thing but
reducing people contact by having home online learning I think is a step backwards rather
than forwards when it comes to learning and producing students with the relevant
knowledge they need to develop in their choosen career.

In the clinical practice more support from the university is required. To experience more
nurse training whilst on wards and less being used as cheep labour by the NHS

I found the tick boxes a little difficult - can't really think in terms of one to ten about this
sort of thing specially in making predictions!

i feel that the course timetable could be more user friendly. i have choosen to do my
degree and i feel that i could of completed at least three modules before the christmas
break because there seemed to be so much free time.

This survey is realy interesting, as it has given me the opertunity to put over my opinion
about the use of IT in future for students, I feel strongly though that computers should
help and aid learning, but should never take over from lectures, tutorials, I know from my
and other people's experience that distant learning isn't all is cracked up to be, it dose'nt
work as well as it should, and feel that if the university went down the road to a system
where everything was distant learning, it would actualy damage learning dramaticly
instead of inhancing it, and all this so that the university could save money!!

If you want any more information or clarification feel free to e-mail or arrange a meeting

                                                      APPENDIX E. STUDENT SURVEY – OPEN-ENDED COMMENTS

with me. I will try and voice the student concerns.

The use of community groups has been brilliant!

doing distance learning course, would find more support from workplace beneficial i.e.
more study time

I find questionnaires like this difficult. It necessitates the creation of a virtual "me" that I
have to insert into my interpretation of my perception of the question. My own experience
is that the realisation that education is a greater responsibility for the learner than anyone
else and I feel that this aspect is underplayed. Immersion in an active learning community
is the greatest thing a University can provide. This is not an easily quantifiable condition.
While Universities are chasing the Holy Grail of the RAE private enterprise is moving in.
Can I draw your attention to www.animationmentor.com as an example.

I found it difficult to equate a number with an opinion about a learning experience, or
someone else's experience in 15 years time.

I am a self funding distance learning post graduate (degree to be completed in 3 years). It
also involves a 19 week student placement which is preferably undertaken on a full-time
basis, in order to do this I have to resign from my current post, losing valuable income and
work weekends to maintain a contract(otherwise unbroken for 20 years) and earn money.
Trying to fit in work, family and study time is stressful, finding any sources of funding has
been fruitless. In other words workplace support is zero.

It is perhaps because I am only doing a basic BEng Hons degree and not a masters, but I
feel that being at university was sometimes too much like being at school again, except
without the constant tuition and help that you would get at school. By that I mean that I
had thought that being at university would have provided more links with what was going
on in the here and now i.e. breaking technologies and new ideas. I had often heard of
universities doing their own work on new and innovative subjects and making their own
breakthroughs etc. However on this course the course materials and learning subject
matter do not appear to reflect what will happen in the future.

My learning experience at the university has been good but I know it would have been
better if more practical situations were introduced to my programme. As a Postgraduate
student of Finance and a worker with over 33 years experience, I figure out that this
introduction will enable students relate more to the real life situations than the theoritical
aspects alone which do not normally occur.

I would like some courses to go more deeper in the subject no only introducction, for
introduction we can take a book and try to catch the subject, we need more deep teaching
at the university.

A good, efficient, professional and well run institution. It enhances learning and also makes
it a joy.

Mature students tend to be viewed as an unnecessary hindrance

I feel that technology can be a great aid in the learning process, but must remain just that
- an aid, rather than the main focus of teaching. Personal interaction is essential and
promotes the understanding of a subject as well as the enthusiasm involved in learning. As
a part-time student, I understand the issues surrounding time management, and for me
the intranet is a vital tool, as is my RGU email, but I do also feel that being able to speak
to someone about a subject is invaluable.

p.s. There are some options in this questionnaire that do not consider part-time students:
I am also a Post-Grad student and this is not designed for us....

Whilst new technology undoubtably has great potential to enhance the learning
experience, please do not lose the personal contact aspects of courses. I am sure that no
two courses with the same title is ever the same. They reflect the interests and
backgrounds of those giving and taking the course. I am sure that the interaction between

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

students and teachers in lectures, labs and tutorials is a vital part of learning.

Need to reduce the gap between real world project situations and threoritcal learning.

The institute helps some student to find work experience, which is essential when looking
to find a job after university life, however some are not receiving this. Can you explain

*improve on general facilities - xerox & Gpass machines always out of service and the
respond to fixed it very slow (scot sutherland school)
*not enough printer to use and the colour printer is too expensive

The iNet is just the latest in a long line of tools which are used by lecturers to remove
some of their responsibility. It's an absolute disgrace that students should have to pay for
their notes. This should surely be covered by tuition fees. Especially as the whole thing is
completely flawed.

Q10 distance learning student I spend at least 2hours most nights studying only attending
in the first year 3 5 day blocks at rgu.

I note that a lot of my answers don't mark much of a difference between now and the
future. How can we suggest what the future brings without some hints from yourself?

Feel there is a huge need to educate students to question the negative side of all this new
technology/ information available "on line" (internet sources etc) "Just because it's on the
computer doesn't make it true!" Students have to be made aware of the unreliability of
some the resources,and of the inaccuracy of a lot of the information available. Basically
anyone can put anything on the internet - and ultimately a huge amount of the material
"studied" by students online is absolute rubbish!

I fear I'm too old for this questionnaire
contact with fellow students, in my art course, has been invaluable - information
technology cannot compete with that

Computers are still a bit new to older students and even the most basic tasks that young
people can do, are often a puzzles to those of us who come late to the techno age. We are
often nervous of asking in case we appear ridiculous to others (in the know)

I am a distance learner

Practical skills are more effectively learned on clinical placement. Would enjoy at least one
day either weekly or monthly on the ward with a sister tutor rather than waiting until the
next block of placement comes around. We need to learn more people skills in relation to
patients and relatives.

do the IT thing take the University forward if you don't another University will be sure of

I along with many colleagues have been very disappointed in the inconsistancy between
markers, in the same subject, whilst marking assessments, accross many of my courses.

It is a privilage studying in RGU and if given the opportunity I would wnat to explore more
in terms of study in RGU.
Thanks alot

As this is a new experience for me and only finished my 1st semester I am very happy
with the facilities and the level of teaching. I would hope at the end of my second
semester that I will be able to comment more indepth on the questions I feel unable to at
the moment.

As this is a new experience for me and only finished my 1st semester I am very happy
with the facilities and the level of teaching. I would hope at the end of my second
semester that I will be able to comment more indepth on the questions I feel unable to at

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

the moment.

course materials are well structured and up-to-date. However, most recommended reading
materials are difficult to get.Also students should have accounts with the finance
department where they can acess their accounts in terms of fees they have to pay or
check balances on their account.

I did not enjoy the lectures in the night 6pm-9pm.Unless it can not be avoided, morning
and afternoon to me are a more conducive periods for lectures while the evening time can
be for relaxtion and personal study.

I have had to install internet access in my home which is costing money which I can ill
afford as a lone parent. I feel that this is an added pressure financially which detracts from
the course as I have yet another bill to pay, not to mention the need to buy a computer.

I believe that the university is particularly disorganised which is highly unproffessional for
a 'business' school. I know most of the other schools never have problems but most of the
time we do not know what is going on. We don't get told things, our courseworks often go
missing, we dont get told anything until the last minute and it gets irritating after a while,
it seems that priority is given to foreign students. If a friend/relative asked for my opinion
on rgus business school the one worded response would be disorganised and i know many
other students would agree with me.

The social space at the school is very badly designed and located. Discussion and meeting
new students/people is very important as a learning experience. The school and the
university in general is very lack and poor in promoting students interaction and
intergration through learning.

have already done so

I did a first degree with the OU and have experience of full-time further education too, so
the contribution my current course is making is to my professional knowledge, whereas
undergraduates may have more need of learning and basic skills.
My experience of distance learning with OU was very positive as they are extremely well
My experience with RGU has been less positive with regard to logistics such as timetabling,
which for mature part-time students is a real hassle. However, the face to face contact
with students and lectures is more suitable for me just now, so I have opted not to study
on a distance basis.

I am not an average student therefore please don't pay too much attention to the hours of
study. I am part time and since there is, currently, only 1 part time course available in the
Aberdeen area there isn't much of a selection.

I believe Distance and Online learning could be a major benefit to people in my situation or
similar. Online learning could be ideal for flexibility in a 'time-squeezed' society and where
every generation is becoming more computer literate.

However, I believe, we must remember that sometimes human interaction is the best way
to judge someone's development. I work in an organisation where it has become culture to
e-mail the person in the next room, this is something that has been highlighted and is
being tackled as it has lead to a lack of communication.

A balance of the two would be ideal but I don't think it would benefit future generations to
purely learn Online as this can seriously hinder social skills.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Appendix F. Staff survey – open-ended comments

Verbatim comments follow, here and throughout all non-committal responses (e.g., “No idea”,
“No”, “None”, etc.) have been removed for brevity. All others are included unchanged.

Q2. What could the institution do to improve students' learning experience?

They need to learn more independently, so give them more opportunities to do this

Aberdeen Business School is constantly evolving new products to gain new students, but
maintenance seems to be lacking, this covers courses, buildings everything. If we don't
keep the bread and butter upto scratch then it is absolutely ridiculous promoting new.

Have more space at Garthdee, Phase I - particulary in the seminar rooms and the library.

smaller class sizes

Improve and update the courses every year, trining their lecture at market level. And
teaching up to date technologies, and future tendencies. (This include the IT equipment
and software)

My experience so far in the School of Nursing has shown no problems. However when I
previously worked in the business school I would say staff availability and guidance was a
common complaint from students. As I often covered reception desks this was a large
cause for concern.

Provision of Learning materials eg, lecture handouts, on-line for full-time students, not just
those studying via the virtual campus.



From a technical point of view, attention to detail is distinctly lacking within RGU. While the
iNet, Virtual Campus, web site, email etc are all good products for enhancing students
learning, all of them have little niggles that can frustrate and annoy students trying to use

Sort out timetabling/rooming issues as this has an immediate and negative impact on
students' motivation and attitude to the institution.
Look at the quality of the lecturer input (?through peer review).
Due to our different intakes to other Schools, sometimes the services for students (e.g.
intranet, canteen etc) are not available.

Ensure that all students are at a minimum standard before allowing them to enrol on the
course. Some of our students (quite a few) are barely capable of stringing a sentence
together. Provide all students with a basic introductory course in IT skills/referencing etc.

Challenge the students more and initiate a mechanism to involve more debate in their area
of learning. At the moment most students appear to distance themselves from the learning
process. Increase the number of seminars to which students are obliged to go to
preferably during lunch time - if the University wants to engage in a research ethos then
the framework to involve the student base must be put into place.

help teaching staff do it better, see below

Improved online tutor skills and understanding about best practices for collaborative

                                                        APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

Improve the social space for the student to enable better interaction and provide space for
group work etc. Reliable IT systems!

From speaking to students, most of them are happy with the experience. I feel that the
institution is flexible enough in its dealings with people who require extra help or facilities.

Make it more personal; reduce class sizes; ensure all assessments are returned with
consistent, comprehensive feedback.

teach students and train students and test students on learning skills at the beginning of
their course, beforewanything else. ?If not up to speed kick them out.

(i) All syllabuses should be designed from the perspective of the student's learning
experience - not the desire of teachers to run a particular course.
(ii) Far, far too much time is spent in passive learning methods, particularly lectures, which
are of proven ineffectiveness. Far too little is spent in active learning, particularly seminars
and writing.
(iii) Students need regular, personal contact for support and development. Fortnightly
seminars are never adequate. All students should have weekly contact on each course.
This can be done through interactive learning in large groups.

Reduce the rigidity of the research environment to open up and encourage more self-
motivation and input from the students.

Remove modularisation and the semester system. Teaching is crammed into a short period
of time - no assimilation time and little chance to build up a really comprehensive study of
any one area, constantly having to revise topics at the beginning of a module

We must not drop academic standards.
I sense dumbing down to suit the fact that students are less equipped by secondary
We need to challenge them more not less and teach them to think rather than regurgitate.

Put up a board, catalogue or website of pointers how to help via selfhelp, i.e. how to
organise oneself, structure one's aims, obtain the right literature etc. This is adult learning
and imho wants adult procedures.

big question! I wonder if we encourage enough higher level skills like analysis and critical

Offer better facilities - there's no place for studnets to meet up and chat. The whole uni id
far too instrumental and functional. There is very little to engender creativity in teh
students. See soem of teh work by Richard Florida on teh creative class for this.

More setting of the scene of university learning for 1st year students - what does learning
at University actually mean?
More students centred learning rather than large lectures - students taking responsiblity
for preparing for classes rather then spoon-feeding

Provide student and staff common rooms, adequate accommodation for staff and students,
water on-site that students don't have to pay for.

It is my experience that students learn most from hands on experience like them carryong
out practical laboratory work and from feedback from employers this ability to carry out
work is a very important reason they employ RGU graduates

Staff should be more approachable

Support/Admin staff could provide better customer service to students.

My comments in this section are specifically related to opportunities to improve the
experience for students at Grays.
We need to provide better, more modern teaching spaces. Studio space is poor in

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

comparison to our competitors and needs to be upgraded in terms of flexibility, furniture,
teaching aids. Workshops need to reflect modern manufacturing processes - rapid
prototyping etc and there needs to be more social space for both staff and students so
more peer interaction/learning could occur.On the plus side the new sports and health
facilities on campus here will improve the learning environment significantly

Adapt an open module method.
5-6 core modules the students must take a year.
2-3 elective modules that must be passed but do not count towards the final grade.

Theoratical background should be functionalized with applied examples where possible.
The student should experiment and experience. I see the information technology (e-
learning and e-laboratories in particular) as a strategic tool, which can improve the
student's conception of theory.

Make it fun to learn. Make effective use of new technolgy, in partcular the

Help them realise that attendance would actually impact on their achievement?
My experience of open-plan staff seating in the Garthdee buildings also suggests that
students are less likely to come and see staff with queries or build up a good working
relationship with staff because we are much less accessible.

The atmosphere at ABS is typically undergraduate. Post-graduates need to be made to feel
a bit special and valued. I don't know of any other university which has no special
dedicated provision of space for post grad students to interact and develop.
Staff's ability to devote more time to smaller class tutorial work, such as case studies and
simulations. There is a need to look at how students have changed over the years (more
interaction with technology) and how we can capitalise on the change to enhance their
learning experience.

Ensure that the student's who are admitted to the university have the academic ability to
complete an academic degree. Many students are coming into the university who are not
capapble of studying at degree level. The current strategy of allowing students through the
gate without a Higher grade award, is effectively "setting the students up to fail". As the
student struggles withe the academic content, the student becomes discouraged. This
leads to many compensatory tacticts including plaigerism and cheating. The whole learning
experience becomes a confrontation with learning material and lecturers.

1. Insist that students attend classes.
2. Move towards a greater emphasis on student centred learning
2. Increase the amount of inquiry based learning for students.

More setting of the scene of university learning for 1st year students - what does learning
at University actually mean?
More students centred learning rather than large lectures - students taking responsiblity
for preparing for classes rather then spoon-feeding

Cut down the number of lectures and only give key "inspirational" lectures to support
intranet material. Control class sizes for tutorials and laboratory practicals. Increasing
class size plus the cut-back on lab demonstrators means that students are getting left
behind and feel lost. Safety and the student's learning experience are important.

Experience of teaching students at most levels has meant that I would identify the most
important issue that students have to deal with is integrating knowledge. The modular
structure of courses encourages a 'little boxes' mentality when we should be encouraging
students to think in course / professional discipline terms. Attendance is an issue (because
of the discussion that takes place within a class setting) - powerpoints on the I-net is not a
real substitute for this.

Make the computers more realiable and compatible with the servers ie the streamed video.
Put into practice what is preached about active learning by allowing tutorial groups to be of
a manageable size rather than dictated by staff availability. Look seriously at shared
learning so that its not just a case of putting students from dfferent courses studying a

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

similar subject into one lecture theatre to get the teaching covered with the few staff
available but is grouped to faclitate a richer experience for the students.
Ensure standards of good teachng practice across the university in regards to how the iNet
is used etc.
Encourage the social experience of the university by paying attention to environmental
details and opportunities for students to meet and learn informally in groups.

Efficient timetables
Contemporary experinces
Teach them what we can deliver dont promise what we cant
Consider cultural awareness
The iNet should not be the b all and end of

Smaller groups for computing labs. Alternatively more support for larger groups.

Institutions must relate previous knowledge to new knowledge, and across courses; relate
theoretical ideas to everyday experiences; distinguish evidence and argument; and
organise and structure content into a coherent whole.

More staff

I think we already do alot but I think financial constraints placed on the library do not
support the 2010 vision for the university to enhance the research activity.

Improvements to iNet, in particular reduction of waiting times at peak periods.
Improved out of hours access to labs.
Removal of extraneous furniture from classrooms in St. Andrew St.
Improved sport and leisure facilities at all sites.

Thorough preparation for the transition between secondary and HE learning environment;
mentoring of new students by more senior students.

Ensure the reiability of our IT infrastructure. Pervese as it may seem they should graetly
improve the social and sports provision - healthy bodies and minds.

Use teaching methods that require them to read more widely around the subject. Reduce
the number of lectures and concentrating more on seminars, particularly in the
undergraduate programme where this could be applied progressively as they move from
level to level

Have a better staff student ratio.

A wider variety of ways to get information to students and better ways of communicating
with students.

Ensure additonal time is built in to staffs timetables to allow for informal meetings with
students over and beyond tutorials.

Ensure appropriate attendance of students, it has a detremental effect on both students
and sfaff.

Provide resources to enable CL/PLs to respond quickly and effectively to student feedback,
e.g. more rooms to ease timetabling issues which seriously restrict teaching and learning

The institution should allow students to give their feedback on a course while it is ongoing
to identify any discrepancies or suggestion to improve its delivery. This feedback system
should be monitored frequently to enable the institution to follow up on students comment.

Improve the quality and communication of information generally. Technology is available
now for this (ERP, Expert Systems etc) but requires investment and quality
training/induction and imaginative implementation for the future.

Work with them - improve the Staff Student Ratio and jetison RAE Funding; employ

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

enthusiastic staff who may inspire their students rather than stand and spit out of their old
lecture notes.

Have no real knowledge of the learning experience given to students. I work in admin and
have no direct link to the teaching side - deal more with student records etc.

smaller class sizes, no evening teaching for undergraduates, easier access to academic

Encourage the use of new technologies in teaching or as final years projetcs.

Use a wide variety of different methods, tools and/or visits whenever possible.

more staff training, improved teaching standards, staff quality etc.

Timetabling of classes can be a problem for students. Having classes in concentrated
blocks for the same students seems to improve the likliehood of students attending most

Lighten up on some of the regulation that's there purely for administrative convenience,
rather than for academic reasons.

Improve the students - I'm not being facetious. They need to work more systematically
and harder.

Deal with students as individuals rather than huge groups. This requires breaking down
into smaller groups and staff resources or IT resources to support this.

Increase staffing levels so that academic staff have more time for developing the learning

By providing materials. Increase staffing provision. Increase visiting lecturer provision.
Recriut more international students. Provide more study visits. Improve and expand
current resources.

Increased staff so could do more small group teaching
Sharing innovative practice
Increased links with other universities

1)Point out the value of reading around their subject and not relying solely on
recommended text books.Francis Bacon wrote one of the most famous essays in the
English language on reading and said "Reading maketh a full man" or something similar.
2)Invite persons in industry or the public service to give talks about their work, including
the problems they meet and the solutions attempted.My own experience in my early days
was that some students often failed to turn up,considering this an opportunity for a free
period.I soon solved this by warning students that a question in the examination could be
asked where some aspects of the guest lecture would need to be known. That ensured a
reasonable turn-out and a question was often included where the guest lecture was
relevant to the answer.

Remove the ridiculous grading scheme and go back to percentages.

Include more practical demonstration in teaching

Better organisation and communication to largbe groups of students

Better teaching accommodation
The use of CBL for formative as well as summative assessment
Personal development portfolios
More imaginative types of assessments
More employer involvement

Reduce the number of assessments that students are given.

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

Ensure rooming is appropriate for learning needs and communicated in a manner students
can understand. For distance learning students review of library resources to ensure that
the books they have requested are not recalled as soon as they receive them via inter -
libaray loan. Some students have had to return books on receipt.

Be more creative in the way assessments are designed.

Organisational improvement on timetabling and resource availablitiy.

I believe that a constructivist approach to learning is one of the most productive learning
strategies. This means emphasising experiential learning, project-based learning and
research. We should avoid, where possible, formal lectures in favour of project-based
work. Assessment should be imaginative and based on developing portfolios of evidence
i.e. summative as opposed to formative assessment. Examinations which simulate real
situations should be used in favour of written test papers etc. This is a much better way of
assessing learning and more engaging for students.

Find ways of getting students to attend classes and prepare work for tutorials.

ensure there are sufficient resources and manpower to meet the students needs.

Greater emphasis on student centered learning NOT student led learning

Make sure all the network related facilities work properly all semester

Increase multi-disciplinary learning opportunities for students to help prepare them for the
reality of professional practice.
Maintain small tutorial group sessions.
Annual intake for School of Nursing & Midwifery to fall in line with rest of University to help
facilitate better student relations across the University.

Encourage greater student/student and student/lecturer interaction

Allow staff who are good at delivering more time and not expect them to become jack of
all trades.

Provide space for online feedback and access to online art works/texts which are relevant
to current studio pracitce

Encourage more self learning and for courses with a mixed background of students have
staff who can teach it to all and not from one perspective

Generally, providing innovative teaching material, inspiring our student to achieve.
Traditional lectures to be complimented with 20 minute 'breaks' so that students can
digest info in small chunks - use of music playing, moving about the room, not being stuck
on a chair for 55 mins not interacting. The teaching experience needs to involve the
student on an interactive basis.

Q3. What could the institution do to better enable staff to deliver effective teaching
and learning?

Learn from the mistakes

Again there is a lack of private space particularly for meetings with students. Also more
open communication.

team teaching would allow staff to pursue research agendas and thereby increase the
quality of their teaching

More training for staff/lectures, formal and informal inside and outside the University

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Get rid of innefective management. Likes of the Business School which has appaulingly
high staff turn-over due to poor working conditions. This reflects badly on students as
interuptions within departments can effect students learning when it comes to constant re-
shuffling of roles etc.

Provison of more administrative support, so lecturers can concentrate on lecturing, not
administration of courses.


Many staff are lacking in knowledge and enthusiasm for the use of technology within the
teaching process. Making this usage simpler for staff would begin to address this, but staff
also have to be trained in the most beneficial practices for using such technologies. This
training has to occur regularly in order to keep staff up to speed and continually refreshed
with the ideas that can make students learning environments more friendly and rewarding.

Ensure that rooming issues are dealt with on an institution wide level so that lecturers do
not have to make last minute changes to modes of delivery etc.
Put on other events such as the Faculty conference where experts in the university
demonstrate and describe innovative ways of working with students. Somehow all staff
should have to attend if possible.
Peer review of teaching

Support staff attendance at conferences/courses, even when they are not presenting, so
that they may keep up to date with recent advances.

As a new lecturer I feel unable to answer this question at this time

Loads, perhaps I speak from a position of ignorance being a seconded member of staff but
I have received no input on teaching styles and methods or use of IT in teaching areans
which whould have been most helpful, i feel I have beed making it up as I go along and
hunting in the dark, I do not come form a teaching background.

Requires to establish clearer priorties in School forward plans and strategies and fostered
by claer leadership.

Raise entry standards - too much time and effort is spent on the weaker students pushing
them through and not enough time is therefore left to motivate the brighter ones.

I do not feel that there is anything that has not already been put in place.

Provide more resources to enable staff to focus better on the classes to be delivered.

Provide time for and provide mentors to pull in good practice and share ideas across all
staff and to ensure staff operate at their maximum potential and that hey have suficient

Reorganize timetables. Permit the development of methods for interactive learning in large
groups, currently barred by those in authority.

Increase the amount of research activity by the individual lecturers. Active research should
be part of the lecturers remit to stimulate the students into research activity - teaching by

doing a good job there

Getting the basic IT material to work - often one turns up to teach and teh internet is
down or a comp does not boot up, so no PPT slides and a room full of bored kids!

Sharing of good practice throughout the University so same staff "reinventing the wheel".

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

sharing of good resources i.e. two different schools preparing very similar questionmark
material independently of each other

More systematic institutional support for students with disabilities to take some pressure
off academic staff.

continue to provide good laboratory provision and technical back up

Cut the individual workload

Support/Admin staff could provide better customer service to academic staff.

As above - better equipped studio spaces with modern teaching aids - data
projectors/video as standard

Allocate time (really allocate as in timtable) for staff development in teaching such as for
the TLT certificate.
Reduce the ammount of contact hours for example in labs by using postgrad supervision or
having unsupervised labs followed by supervised labs.

With respect to the answer given in the preceeding question, I would say, by providing e-
tools that can help develop courses (animations,video, graphics and so on).

Provide more training in the use of packages to create web based teaching and assesment
Change the personal tutor system so that a member of staff is responsible for a few
students throughout their time at University - rather than a whole year group

See above re office space.
Set achievable deadlines rather than, for example, asking us to write exams 9 months
ahead of time because it helps the administration staff. This means that it is impossible to
be creative about your teaching plan nearer the time because you have committed
yourself to the exam.

It could be more proactive in informing us what is out there and considered to be
innovative/best practice elsewhere. The University is great at undertaking change, but
changes are never given the proper underpinning. This is true of the Inet and the Virtual
Campus. Effective teaching and learning is not always about technology. Perhaps it could
run a master class in how to engage and inspire students. We don't learn as much from
each other as we could because there is no dedicated area for staff to meet informally.

Implement a policy where attendance at lectures is linked to pass/or fail. Staff become
demotivated when they are faced with a lecture hall of 20 students instead of 160
students. If staff are demotivated the desire to produce innovative teaching strategies is

1.   Ensure that all staff are active in research.
2.   Greater financial and promotional rewards and opportunities for staff.
3.   Greater funding for conferences
4.   Greater resource allocation towards staff development.

Sharing of good practice throughout the University so same staff "reinventing the wheel".

sharing of good resources i.e. two different schools preparing very similar questionmark
material independently of each other

Allow lecturers to specialise in the subject(s)they teach. The present situation is not helped
by the internal market which encourages Schools to operate like separate institutions.
Supported virtual teaching is the future but staff need time to prepare learning packages.

Recognition of the benefits of traditional methods, instead of the in-built assumption that
the answer for every problem is electronic!

Ensure decent staffing levels so that adequate time can be given for preparation and

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

administration, marking and research activity.
Ensure that staff are actively encouraged and rewarded to update their knowledge in
realtion to teaching and learning skills such as computer skills rather than allowing some
members of staff to take a head in the sand approach.
Facilitate better communication both formal and informal by stopping spam e-mails and
providing spaces and facilities which encourage cross faculty / school socialisation, the
sports centre could play a role in this.

Provide systems that work not bureacracy and commmittee after committee
Provide a better virtual campus. The moving around the windows is painful
Provide spell checks on the iNet and virtual campus
Do not block teaching
Consider more user friendly and industry based modules
Lets be the leaders and not the followers

Generally quite good at staff support

When new staff join they should be allocated a 3 month slot to complete HELT-The course
is designed to improve oour teaching but some staff can have delivered a huge amount of
teaching before they attend HELT.
The university could have a formal induction process whereby core elements eg where to
find things on the intranet, how to use a marking grid etc are explained. There are alot of
things already available to enable staff to deliver effective teaching-it's just that we don't
know where to find them all.

Improve iNet. The interface is awkward to use, slow at peak periods and unreliable for
certain functionality.
Reduce the levels of irrelevant email and questionnaires with which staff are bombarded.
General email announcements to all staff are particularly annoying and distracting.

Reduce central services to facilitate better SSRs

Ensure relaibility of IT infrastructure and be more flexible in the provison of teh same - far
too many standards that are set for minimal provision, some of work with graphics!

Enable off campus access to staff data drives.

Be less freely available for student drop in consultations

Make sure that more of them are experts in their subject - at the leading edge, doing
research, rather than just using the same textbooks that they expect the students to read.

Reduce workloads - especially administrative tasks.

Better investment in the underlying IT Infrastructure and technology.

Ensure appropriate teaching rooms that are flexible with flexible furniture arrangements to
induce interactive group/tutorial disussions.

Increase attendence availablility (other than when presentation) to confereces to update
knowledge and skills.

Provide more 'refresher' courses on effective learning and teaching (e.g. appropriate use of
the iNet, how to use PowerPoint more effectively, how to engage students etc.) - sorry if
this sounds like back to basics, although it is.

The institution should ensure that the visual and demonstration aid equipments are in
perfect working order to enable the staff to deliver effective teaching and learning.

                                                      APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

Allow more flexibility. Timetable/teaching accommodation constraints restrict time
available for non-teaching activities such as research.
Systems to allow working and teaching from home (or any other location outside
University if appropriate)

Give Professional Studies Advisor administrative support and more time/hours

employ more staff, so as to enable class sizes to be reduced.

more & better rooms suitable for teaching small groups

Add to CELT teaching program a possibility to record some good and less good lectures
than have a debate around the teaching methodes,rather than just theoritical course.

Availability of suitable rooms plays too much of a part in staff being able to deliver
effective teaching. More and ore programmes are being etup to teach larger and larger
groups of students with no accompanying increase in number of large rooms to achieve

better training to the staff

Take on more of the routine admin. Remove a few layes of management and comittees.

Get the students working.

Have one administrative person designated to sort out timetabling and rooming, so that
this job is taken away from lecturer's time.

Give staff more time for activities by employing more staff

Improve and expand current resources. Increase staffing provision. Increase visiting
lecturer provision. Recriut more international students. Provide more study visits.

more staff
rooms which better facilitate this process

Please forgive for saying that this question is put in very clumsy English. Should it not read
"What could the institution do to enable staff to deliver more effective teaching and

1) Mandatory courses in lecture preparation and delivery for all staff new to university
teaching (usually new staff). Courses, also mandatory, for staff every five years, possibly
introducing them to new and proven techniques.
2) Provide opportunities for short-time assignments to organizations relevant to their
subject teaching.

Appoint more staff, decrease SSR

Free up staff time. Encourage more staff into actually doing their subject (either through
schoolrly activity or research).

More dedicated time for research and CPD

Training in delivering to large groups, and in innovative assessment methods
An effective CBL system with adequate technical support

Reduce the number of assessments that students are given.
Only allow students to resit an assessment once or not at all.

Increase teaching facilities. Consider wishes of staff who often feel pulled between
teaching, research and writing. Review the amount of committees/groups within the

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

Reduce the size of classes or include more tutorials.

Improve facilities to allow for flexible use of space. Improve the quality of the virtual
learning environment - which is currently not fit for purpose. Provide more social spaces
for students and staff. Dramatically change the library provision, which is currently over-
centralised. I suggest a new library model would be more like a wheel with spokes. The
hub being a centrally held information resource. The satellite units would provide electronic
library provision plus localised subject-specific information e.g. technical information
relating to new materials or software manuals etc., and journals (subject specific).

I think that the university is doing its very best to do this, it is up to students to take
advantage of what is on offer.

Ensure staff have enough time to review and update their own knowledge and learning for
effective teaching.

Open discussion and guidance on more effective use, i.e. less spoonfeeding of information
with PowerPoint (or other teaching media).

More reliable IT provision for computer-assisted assessment.

At the moment, reduce demands on workload - increase administrative & lecturer staff
numbers - to free up available time for student learning opportunities and fuller
participation in scholarly & academic activities to update/enhance own knowledge base.
Buy in more web technologists/IT for each School/Faculty.
Buy in ready made interactive learning electronic packages to inspire students to learn eg
Anatomy & Physiology, & Pathophysiology.
Provide significant periods of dedicated time for staff to continually update & prepare
teaching & learning materials that will entice students to engage in learning.

Provide more time for staff to reflect, read current research, for informal discussions

Allow staff more time to prepare for teaching and give it higher profile. at times it seems
to be something we have to fit in around all the other duties and yet it surely should be
one of the most important as our greatest income is SHEFC. There are now too much
admin which leaves less time to concentrate on teaching and learning. time would allow
more development with multimedia packages, computer aided learning etc etc.

Set up a system where staff could 'drop-in' those texts/art works for each module.

Training given on how to really create innovative visual teaching powerpoint slides;(not
just the standard designs) to inspire individuals every time they teach to make every
lecture a motivational experience for all involved. Personal development accounts for a lot
of this; body language, using positive language that students can identify and respond to.

Q4. Can you suggest any new uses of technology that could enhance students'
learning experience?

More use of web base technologies and collaborative tools, and promote it use.

Memory Sticks. I have never heard of them corrupting and they hold far more information
that the popular floppy disks. And as most computers have USB ports, students can access
their information from whereever they are. It would also save on space on the H drives as
256MB for example will more than accomodate most peoples personal and work files. RGU
could try and get a deal from a company like Pretec (who make very small versions of the
Memory Stick) and negotiate a bulk purchase lowering them in price. Students could then -
on joining a course - be offered to purchase these devices to aid their learning. It could be
added to RGU's merchandise catalogue if they want to make a profit which they probably

                                                         APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

Live internet chats for virtual campus students, not just a message forum.


Most staff are unaware of the potential for students to submit coursework online, other
than through email. This has to be promoted more.
Use of video conferencing facilities to allow students to view lectures in other institutions
could also be of benefit in areas where those institutions have a stronger basis.

Not aware of any that aren't currently being used, although I am sure there are plenty

It's not new, but expansion of the use of online assessment tools might be good.

More use of Question mark perception - again I feel unable to answer this question fully

If i could master current technology I may be able to answer the question

I think the students would really appreicate being able to access results on line. The Open
University does a student homepage for you when you log on. I personally found that
really useful.

Classroom tresponse systems as piloted by Computing should be general equipmnet in all
large classrooms.

Most of the problmes lie in the lack of training in laerning design in the use of the
technology by staff. Pedagogy is the problem not technology.

No, students do prefer the personal touch that they get when they attend classes and a
member of staff is present.
Not all students are competent with technology or have easy access to it.

Every one should be trained on what we have and tested accordingly. Technoly should
never be a barrier to use.

The core problem at RGU is the relative lack of personal contact. Technological solutions
are liable to work against that.
There are also serious problems with the INet system, and INet, IWS and Virtual Campus
need redesigning from top to bottom, bringing all three systems together. But that is not a
new use of technology.

Technology is a necessary part of modern life but there can be too much. Interaction with
people rather than technolgy is one of the best ways to convey and encourage enthusiasm
in a learning experience.

Interaction using mobiles phones might be useful. Use of Interactive Classrooms. Using
more than one projection screen in class rooms.

No more please. The intranet is already severly impacting class attendance. Education
should revolve around interaction with academic staff. If students sense they can get
everything from the Intranet they simply do not turn up. Use technology to complement
and support in class learning not replace it.

Radical suggestion don't put class notes on the intranet use it to distribute suplementary
material that will challenege their reading and interpretation skills in follow up tutorials !!!!

I wouldn't suggest technology, rather techniques. Technology changes fast, but techniques
can be expanded.

Interactive whiteboard looks interesting.

See above re Questionmark and colelctive use of video materail - staff need to know what
resorces are within the University to share.
Video conferencing to practice areas to "real life" situations

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

More attractively designed webpage templates and virtual campus (which looks awful and

I recently saw a demo of an interactive botton handset that allowed students to each
answer questions from power point slides--this would be a good interactive tool to get
immediate feedback on the level of understanding of every student in the group and an aid
to maintain attention

The airport/wi/fi approach has to be embraced - if all students came with/were given a
laptop - this could bring big gains in efficiency of space, time and communications.
Other institutions have given out course materials on an Ipod (free to each student) this
could sound like a gimmic but there is something in this whcih taps into the current
students psyche and relates their learning to their own street culture - this could bring
about some interesting benefits in terms of their "brand perception " about their institution
- we need to use the technological tools which are desirable to our students

Need ot find an alternative to powerpoint as this send students to sleep

Electronic course development tools.

Make effective use of sms, wireless technolgy and interactive web material for the delivery,
and assessment, of course material. In particular make the assessments more like the
tasks that the students would have to perform in the 'real world'

The concept that mobile phones can be switched off! Seriously, it would be wonderful to be
more au fait with what is out there. There isn't enough time to explore, investigate and
evaluate alternatives.
For example, if computer based assessement was used students would be able to get
feedback on their performance much earlier in the session. Help us to set this up please.

Although Information Technology and in particular, computer software can enhance
learning, not all students find this an effective learning strategy. However, the old adage,
"A picture is worth a thousand words" is as relevant today as it has always been. Students
enjoy videos, DVD's etc. and combined with a discussion group (even in a lecture theatre)
this can be an extremely effective way of learning. Computer programmes which provide
interactive scenarios are an excellent learning tool in nursing and the university would
benefit from such programmes.

See above re Questionmark and colelctive use of video materail - staff need to know what
resorces are within the University to share.
Video conferencing to practice areas to "real life" situations

More and smarter use of the intranet. Computers and displays in laboratories would mean
that virtual teaching could be blended with skill development at the bench.

Use of course-maps to aid integration of module topics across a course. 'Class-test' aids
using e.g. QuestionMark Parcpetion - as a learning tool. Using simulation techniques -
similar to management games etc.

Encourage the use of video which is interactive and integrated into the module and course
learning outcomes rather than developing stand alone videos as an add-on to the teaching.
Use CAA appropriately to assess required learning outcomes but to do this may reauire
designated testing suites so that labs are not taken up with assessments thus
disadvantaging students who are needing access to the computers for self study or to write
coursework. Share resources which have taken time to produce and look at different ways
of using them.


Interactive CD roms

Perhaps more simulation software - and training to support it

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

Video conferencing in the clinical situation so that students can see what it's really like and
be able to ask questions of the people doing the job

Possibly, use of bulletin boards / discussion forums would be a good method of feedback
and further instruction of students. With a lot of these technological approaches, the
difficulty is in creating a culture of use, among both staff and students. It often involves
large initial investment that is idfficult to justify if modules are performing acceptably.

Computer Assisted Assessment to promote continuous feedback on learning achievement

Audio video tools to record and publish lectures. Better and more extensive use of our
existing IT tools to inform and communivate with the students.

Enable students to connect to our networks with their own equipment when on campus
e.g. portables.

No - I think we are laready over dependent on machines rather than people.

Using IM both as a way of communicating with studetns directly either within (probably
need a new breed of TA to help with this) or outwith a class.

Students don't need to physically be in a class to attend. With Broadband and a camera
(would need to display this somehow in the lecture theatre) students could interact with a
streaming video of module which should also be recorded for offline viewing alongside
course notes. Also With the addition of Wireless networking, students should be able to IM
a TA on a laptop or PDA to answer a question instead of interrupting the lecturer unless
the point would warrant further discussion.

The university needs to find a way of encouraging students (even paying for those that
cannot afford themselves) to purchase a laptop to bring it in to the school to connect up to
the wireless network, get access to applications relevant to a lab. This would reduce the
number of PC's required in labs.

Use of chat rooms on IM for "buddying up" for self helping.

Use of forums for slower response answers.

All students have a mobile... Communicate thru text with them

Student notes should not be held in a Microsoft format but in such formats as ebook or
PDF so they can be viewed electronically on a variety of different platforms (PDA for

on line forums and additional IT education

Perhaps 360 peer review (although this may be resource heavy).

It would be of great use if the lectures are made available in a video format online for
students to reflect on the previous lectures or to catch up on missed lectures. It will also
be useful during revision periods.

Faster more reliable networks.
More use of video technology - streamed video and video conferencing.
More resources available electronically - eBooks, eJournals and shared learning materials
between Universities.
More sophisticated online (formative and summative)assessment and marking systems.

paper and pencil - until they master the co-ordination of hand/eye/brain Students are
handicapped and may never use technology to its best advantage - remember it is ONLY a

increased use of electronic conferencing

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

CAVE is a relativelly new technology that allow students to visualise their design in 3
dimention and at a relativelly large scal. This will help them to understand better their

Unfortunately I think that increasing the use of new technology cannot move forward until
we are provided with increased computer rooms for teaching. All companies now depend
so much on computer use and I think this is how the student learning experience should
be streamed so they have practical knowledge of different software programmes (not from
a programmer point of view, but from a user point of view). This should be considered an
essential part of programmes developed for "Management" students, but again computer
resources for teaching students is limited due to increased student groups.

ICT, emailing, discussion group

Open access to the networks, which seems to be coming, slowly. Perhaps some foprm of
leasing/lending wireless-enabled laptops, and flash data sticks. Completely electronic
submission of coursework.

Not the issue.

Assessments electronically delivered

texting students reminders of deadlines and details of any changes to classes etc.

No. However, it is up to the university to ensure that all staff are aware of any new
technology that can enhance students' learning experience

Online tutorials would benefit students and enable them to take more control of their own

Issue students with laptops.

Perhaps using mobile phones for communication to students and for some assessments.

CBL - as above

All students should have to swipe their ID card through a device as they enter each and
every class. The device should forward the data to a computer that automatically collates
comprehensive attendance statistics.

I personally feel we have become over reliant on technology, with an ethos amongst
students that they only need to down load PowerPoint presentations off the Intranet. This
is only part of the story and students are not directing their learning with these

I think a wireless computer network would be of value and allow students to use their
laptop and other devices anywhere on campus. The internet provision is wholly inadequate
and needs to be updated to a VLE which matches the pedagogical approach to learning.
This is more about providing high quality communication tools, information retrieval tools,
collaborative working tools, as opposed to poor quality, unsupported presentations.

It is not a question of technology, it is much more to do with students' attitudes and

Greater use of the internet for searching out, sifting and retrieving relevant information to
inform the student in certain topic areas.

Ensure electronic platform/s are able to effectively support current & future E-teaching &
learning developments.

The new interactive toys <name withheld> showed where students could press a button
for the answer like audience answers in Who wants to be a millionaire. This would allow
students much more participation without showing them selves up in front of them peers

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

and yet they could learn the "correct" answer. It would be a great way to hold mini

video-conferencing for discussions?

Q12. What other facilities do you feel a University should provide in the future?

Other health facilities that are easily accessible
More computer access

As a lecturer brought in to increase research I would expect more research based learning.
More audio and video support for distance learning. More problem based teaching. An
introductory package for essential skills i.e. numeracy

State of the art laptops for staff and students, with fast reliable equipment

Access to skills laboratories and more use of sms messages on mobile telephones.

Studio classrooms, rooms for group projects, drop-in tutorial rooms

Just getting the basics to work - email, internet, intranet, ppt.

Access to H:/ drive from home for staff
Good video playing compatible system on iNET
Computer cameras for staff students faciliting face to face contact

Proper rooms (with doors) for staff who cannot carry out research, think or prepare
teaching materials in a call centre environment. Common room for staff, common room for
students. Basic standard requirements for a University.

question 11 doesnt cover me much I have a lot of research projects and 6 phd students
and masters projects

Gallery spaces, space for the public and external partners to interact with rgu/grays - a
retail outlet for student work

More facilities for students and staff to work from home, or cafes. e.g portable computers,
Virtual Private Networks, mobile wireless networks, more interactive on-line material.

Places for the students to go to relax. There is nowhere for them to go on the garthdee
campus at the moment apart from the library, so they all sit in there and talk.

this is taking too long to fill in...

A Theatre. Learning can be shared through "fun" and innovative practice by production
methods. Group collaboration is essential for this mode of learning and enhances the
student's ability to communicate, interact, research and retain information and enjoy

For which activity? Additionally, for whom?

Access to H:/ drive from home for staff
Good video playing compatible system on iNET
Computer cameras for staff students faciliting face to face contact

Intranet application co-ordinators(hands-on)within each faculty. A University graphic artist
to help prepare diagrams for computer packages. Lab-tops for teaching staff would help a

Facilities which allow and encourage discussion and exchange of experience and
information. This could be face-to-face or electronic means. The main value of this is in
student participation and frequency of contact as well as quality of contact (e.g. it may be

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

important in some circumstances to have a higher frequency of contact rather than an
especially high quality).

A cetral learning hub / library in a cafe style with relaible computer access and quiet or
social areas.

Internet cafe/libraries
Group areas
Cultural zones
Mini Villages to shop etc

University must provide students with all the studymaterials and tutorials, exam papers
etc all ifnormation written on a DVD and handed over to the students as soon as the
course commences.

Better access to email and h drive from home

Social and recreational spaces for staff and students - there is nothing on campus to make
students want to stay and benefit from peer interaction both on an academic or social

More staff - I think there is far too much emphasis on buildings and technology.

Additional teaching rooms, better use of existing space.

Home laptops for individual members of staff for working at home.

High quality conference facilities including accommodation.

Better access to networks from home.
Better information systems - ERP to manage all data and information to provide a better
quality service to staff and students.

Q11 is not appropriate to my work however, I am emplopyed 10.5 hours per week and
currently spending excess of 20 hours communicating with some 140 students outwith the
college - in offices; verifying their Quarterly submissions and visiting them, in their places
of work throughout the UK & EIRE. I am also required to deal with Stage 3 & Stage 6
Student enquiries and direct them in their future placements [Stage 4] and office
employnment post Stage 6]; Advise on CV preparation and Part 3 Final External
Examination and monitor the Part 3 Case Study prepared in the office. I also run an annual
Week long Course for Examination in Professional Practice & Management Candidates.

The University should provide greater support for these students - they are the future
employers of our future students and should not be alienated or 'ripped off' by resources
available to the PSA being skimped and uinreliable.

May be more exchange with other universities and countries as I feel that new generations
are not open minded enough.

Pay for staff broadband at home

Better on-campus unsupervised study facilities.

Flexible opening of canteen and other facilities throughout the calendar year not academic
year. Access to H drive from home computer.

Space. Storage space, IT equipment, additional staffing, additional technical staff.

Laptops for all staff

IT facilities to enable mobile work.

Wireless hot spots

                                                        APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

Wireless computer access throughout

A student refectory.
A well fed student is a happy student.
A staff refectory.

Bigger lecture theatres.

Facilities for social interaction. I think they should provide business start-up and incubator

Hasn't the university provided enough already?

encourage flexible working for staff as this will give the best benefits for student learning

Improved remote login to e-mail and iNet

free drinking water for students
fresh air.......... ie windows that open
proper common room for staff

will need to consider the provision or loan of wireless IT systems for staff & students with
connections to internet to be able to work effectively from home.
AND 'neverending' access to a backup service should anyone encounter any problems due
to increasingly flexible learning demands & opportunities.

Web cams so that we could talk directly to eLearning students from our offices this would
be much more personal than email.

Booths for specific use by students and staff to have discussion, one to one feedback - not
a teaching room, but perhaps a common room area where students can work, meet with
other students, engage in university life a bit more interactively.

Q16. Any other comments

I was an inappropriate choice of recipient to fill in this questionnaire

There is a lack of space and storage at Garthdee Phase I.

I think that the research of future tendencies and edge technlogies would take RGU to a
better place in the future, and the use of the right people doing this research full time, is a
crucial point. I thikn that people with high expertise should be working in research and
transfering the knowledge to lectures who could do research in a part time basis. That will
increase the new technologies we can implement and design in house.

I feel that the current practices in place are good and practical and appear to be working
well - maybe more in the Virutal Campus / Computer system could be utilised and made
more available

In the past virtual campus students have commented to me that they have little contact or
support from lecturing staff.

A long Q delivered across a very busy time - assessment - for acdemics!

The entire technological infrastructure supporting learning needs to be reviewed more
thoroughly and more regularly, and not with the view of "we've got this in place so we're
not going to go with something new".
Its good to see the iNet & Virtual Campus are getting completely overhauled to give a
much simpler and more learning-oriented environment.
Other outdated systems, such as IWS, need to be replaced with better quality products
that will allow staff to concentrate more on teaching and less on administrative work.

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

The RGU email system needs an entire overhaul to better group students, to make sure all
mailing lists are accurate, and to generally allow better communication between lecturers
and their students.
Staff need better support from the departments that handle the technological side of
learning, but also need to be open to new ideas rather than assume that the way they
have always taught is best. And they need to be regularly trained in all manner of
technologies that they should by now be familiar with (but aren't!).

Cannot really offer any real input to this survey as I am adminstrative member of staff and
don't teach students

the schedule assumes knowledge therfore alot of responses are na

Questionnaire design does not cleay distinguish UG from PG which Ithink will cloud the
reliability of the results

I feel that RGU has harnessed new methods effectively and allows for staff training.
Thank you for at least asking my opinions.

More emphasis will be necessary in an era of online learning on robust, rigorous,
assignments, assessed using meaningful grading schemes.

(a) The core assumption in questions 4, 14 and 15 is that what we need to teach is
technology. The core problem in RGU is lack of personal contact, aggravated by the
combination of high student numbers, low teaching loads and a fatal over-emphasis on
lectures as a mode of delivery. Students can sink without trace.
(b) The existing technology works rather badly. It is slow, requires excessive amounts of
pointing, clicking and processing, suffers from enormous duplication (why do we have
three teaching systems?) inaccessible (why can't I post teaching material to VC directly?)
and difficult to use (try to link course materials with teaching groups on the ABS INet).
Web discussion groups on VC are virtually unusable in real time. It has to be redesigned
for accessibility, speed and ease of use.

It is important to be receptive to new ideas and recognise opportunities. Autonomy is an
essential aspect to enable new opportunities to be grasped and progressed when identified
not always easy because of some of bureaucratic systems which exist.

Please lets not replace face to face interaction with a faceless virtual experience

I think it all depends on what kind of course one teaches! At first year level there is great
scope for online learning - but furtehr up the Uni I think its uses are more limited. For
example, the best way to understand the work of certain thinkers is to sit down and read
their material.

Overall, i think student's want soem form of social exoereince - they want to be at Uni.
there's more to learning than just teaching methods and IT meduim.

On-line delivery of courses is possible in some areas but some professional courses require
hands-on practical sessions, professionalisms, placements etc which need to be face-to-

Can see post-graduate education definitely being on-line and there are great advantages
for this

Part of coming to University is the "life learning" that surrounds the specific learning
especially for young students - being away from home and meeting a variety of different
people and experiences

If this survey is about staff attitudes to IT in teaching and learning it should be more open
about it. The main issue for many schools and staff is the abysmally poor accommodation
at Garthdee within which it is impossible to do academic work. All else pales into

On line is useful for me to get my learning booklets to students and receive the tutorial

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

solutions on line but teaching people how to carry out research and gaining competence in
practical lab skills can never be done on line. we must use the appropriate vehicle for
delivering the skills employers want which should mean a range of methods and flexibility.

It would be better if there wer less administrative tasks for staff to carry out and that most
of their time could be devoted to producing high quality teaching material (either web-
based or writen material). Reduce tutorial sizes so that you have more time to deal with
individuals rather than the 'statistics' of the whole year group. Aim to give feedback to
students on courseworks etc within a short a period of time as possible

I teach postgraduates via the Virtual Campus and I am really not sure that undergraduate
online learning would be successful. My postgrads have to be very committed people to
undertake this type of learning and need to be very motivated and self-reliant. In other
words, more mature than the average undergraduate. I also think that all students get a
tremendous amount out of class interaction which you can not get online, even using
discussion forums. Yes, there is a place for online learning, but it should not replace on-
campus teaching. It also places a tremendous burden on staff.

On-line learning and studying from home does not develop the key skills in a person that is
required to be an effective worker in industry. (Industry - a general term used for any
working environment). In fact, research shows that the student can experience a sense of
isolation and loneliness which in turn has an impact on communication skills. Isolation and
loneliness inhibits the student's ability to develop confidently as a mature worker. The
human skills of communication are essential to the future employer - the employer is not
looking for an academic but seeks a well-balanced and developed individual emerging from
a university experience. On-line learning is restrictive in producing the well-balanced
individual. I beleive we would lose credibility in the market place if we developed this type
of student/individual. The student may also experience being a number, not an individual
and this in turn would restrict the development of the student. We need a rounded
environment producing quality students from the admission process to the graduation day.

The issues associated with "how students learn"; "why students learn"; "what students
learn"; and the teacing approaches required for students to learn are importnat factors and
require further investigation.

On-line delivery of courses is possible in some areas but some professional courses require
hands-on practical sessions, professionalisms, placements etc which need to be face-to-

Can see post-graduate education definitely being on-line and there are great advantages
for this

Part of coming to University is the "life learning" that surrounds the specific learning
especially for young students - being away from home and meeting a variety of different
people and experiences

Although the delivery system must change there is a place for on-site teaching. There may
be fewer lectures but they should be better and designed to inspire rather than deliver

Sorry to be negative but staff who prepare teaching packages are likely to be left to run
them with no reduction in their other responsibilities.

I acknowledge that staff need help to develop appropriate skills for e-learning authoring. I
am not entirely convinced that on-line learning is the answer for every curriculum design
problem. Some subject areas may be better aligned with e-learning resources and these
areas should be exploited. I do not believe that where there are professional concerns
(discipline or teaching) about using e-learning as a method that it should be forced.
Variety in teaching styles / delivery styles should be encouraged. It should be possible to
design courses where students study a mix of classroom-based modules, intranet-based
models and text-based modules at the same time. The deciding factor should be the
suitability of the content for the method being considered.

While I think that we will see a move to more flexible learning and on-line learning as well

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

as the increased use of e-learning integrated into conventional on-campus courses I think
that there are still a significant number of professional courses which cannot be taught
solely by on-line / distance learning. However I think with the growth of the post graduate
learning population that this will see an increase in the number of on-line courses we need
to deliver whether these will still have occasional on-campus input as well.

I think we have to be carfeul about how virtual is used. There is a tendendcy to play at
online learning

As you will have gathered I believe the greatest resource a university has is its staff and
that students learn best if they can be enthused by a capable staff member.

If students are not motivated to learn online, the quality of learning will be greatly reduced
(you can bring a horse to water type thought)

Intorducing new technology for interactive and enjoyable teaching and learning will only
work as far as the human mind is ready to receive the knowledge being delivered. In order
to prepare the students to receive the knowledge being delivered a good learning
environement is neccessary. At times we hear students complaining that the room is too
hot or cold and they are uneasy to learn in such situation. Why can't the institution invest
on improving this condition.

Technology may not change/advance significantly between now and 2020 but how we use
it (in the class room or by distance learning) needs to change. Staff need to be better
informed and trained to take advantage of the opportunities.

I don't think Undergrads of the future will learn from home - they are more likely to be
working and studying part-time for their degree. The University could set up schemes with
employers to train employees to degree standard and beyond by part-time and/or distance
learning tailored to meet their needs. The 'learning contract' would specify the amount of
study time the Employer must give to the trainee.

The subject of Architecture - Design per se - is not suitable for online tuition - one needs
to meet the student face to face - simulate the office situation. Much of the work which I
am carry out could be on-line - I receive submissions by Email and track and annotate
where possible but to do this completely I would require to be supplied with a dedicated
Lap Top. Much of my documentation verification is carried out elsewhere e.g. at home or in
hotel rooms or on trains etc.

my post is a reasearch post, so my knowledge of current teaching and learning practices at
RGU is limited.

I am not directly involved with student teaching.

2020 is far too distant to have any idea about

Q11 was a bit vague - do you mean teaching in the sense of class contact or should it
include preparation / marking ?
Many of the responses are 'not applicaable' for my subjects - I've left these blank

The operation of the centralised student recors/SITS function urgently needs resolving. If
we must use a centralised student matriculation system, it is essential that this system
assists Schools in the provision of all required documentation ie producing accurate class
lists, including being able to split the student group into tutorial groups etc. It is also
essential that this information is available to Schools from day 1 of Semester 1. SITS
should also be able to provide class lists and student names for exams. None of this is
available currently from SITs which results in Schools having to be able to provide this
information themselves - which is time consuming and should be unnecessary. Schools
lose over 40% of their budget to maintain centralised services, but are not allowed any
real input into what centralised services actually provide and in what format - which
causes frustration on both parts and some confusion for students.

I would like to have more information about indepth training including researching and

                                                       APPENDIX F. STAFF SURVEY – OPEN-ENDED COMMENTS

teaching to the staff, or workshops, lectures, and academic information and intelligences.

More help with IT is required to allow general student information to be accessed via iNet
etc. Schools do not all have the resources to make their information available
electronically, which means that a lot on info is still paper-based and sent by post.

Allow students less attempts at exams/assessments - one initial attempt plus one resit
attempt (unless there are special mitigating circumstances). This would encourage a
percentage of students to take their studies more seriously and would focus their attention
and efforts.

There is a contradiction at the heart of education: we expect students to be self-supporting
but also that failure rates, completion times etc will remain as is. This is not the experience
of other countries. We can only achieve it by reducing standards. If standards are to be
maintained: long completion times and proportionatey higher costs will result.
Also, the majority of students are not highly motivated or disciplined. Their capacity for
independant study is limited.

There is a contradiction at the heart of education: we expect students to be self-supporting
but also that failure rates, completion times etc will remain as is. This is not the experience
of other countries. We can only achieve it by reducing standards. If standards are to be
maintained: long completion times and proportionatey higher costs will result.
Also, the majority of students are not highly motivated or disciplined. Their capacity for
independant study is limited.

Q10 and Q11 are poor questions which fail to allow for the specifics of the course or my
employment situation. I have therefore left them blank.
As all Art and Design courses are by their very nature "media" courses, you have to
understand that to attempt to teach for example Sculpture through the medium of online
learning would be analogous to attempting to use printmaking to teach Sculpture: it would
be to a certain extent possible but by no means appropriate.

I don't think we should get too bogged down with the medium in which they are delivered
but more the teaching and learning methods used to best deliver them

I thought that this was a very useful questionnaire and you are to be commended upon
the endeavour. I do point out, however, that I think greater care should have been taken
in the construction of some of the questions. Always seek for clear, fluent and gramatically
correct English because this enhances the questionnaire.

The university sends out too many online questionnaires. They take up too much staff time
and divert us from other, more useful activities.

I do not see online as an either or situation but as an add on that might eventually change
the whole system but just will help to make things easier for all concerned with TLA.

I think that students from a wide range of backgrounds, cultures , locations etc benefit
enourmously from having a shared experience in a common physical environment. I am
not aware of any better learning experience than students struggling together in a tuturial
or lab.

I believe that universities will continue to be very important institutions in the future,
providing socially responsible education and increasing the proportion of research to
teaching from its current relatively low level to more like 60% of the on-campus effort. I
believe there will always be courses that require university facilities and on-campus
attendance and that this is very important for social cohesion and student interaction.
However a lot of work will be done online, possibly up to a third of learning. This reflects
the need to offer a more flexible way of learning in the future.

Sorry that some of my responses are on the negative side but I hope to retire in
September this year.

New It technologies and on-line learning will deinately have a place for many courses in
the future, but for my particular courses there can be no replacement for practical classes

INITIAL REPORT – LAST REVISED – 03/06/2010 16:58

and tutorials, it would simply be unsafe any other way.

Resistence to changing learning/teaching patterns come primarily from certain lecturers
not students !

often on line learning is not appropriate for younger students- they want and need the on
campus experience to develop themselves both intellectually and socially

My main concern about on line teaching & learning is the loss of the immediate teaching
and learning that occurs for students & tutor through small group interactive tutorial

I am also concerned about staff becoming isolated in an office space or at home, 'stuck' at
a computer communicating with students & staff individually or in groups. I can see the
advantages of using webcams, video/audio conferencing etc and accept there will
increasingly be a place for this way of teaching and learning. However, I feel concerned
that this is not 'real' and wonder how as student healthcare practitioners this kind of
learning experience will impact upon patient & family care.

This took more than 10mins to complete!! Some of the questions were ambiguous - the
ones asking about hours did you mean contact hours or should it have included
preparation? Also the ones where to inserted a number from 1-10 were they supposed to
be in order 1-10 but there weren't 10 questions or did you mean each question could be
from 1-10. i took the latter approach but it was very unclear.


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