Payment best practices
BPO U-turn: Outsourced Procurement Seen
Bucking Offshore Trend and Going Protectionist
Black Book of Outsourcing finds U.S. companies than half of their workers employed offshore, re-
declaring only domestic suppliers need apply for gardless of whether they were U.S.-headquartered,
business process outsourcing services; public senti- according to Brown-Wilson.
ment seen creeping into BPO decisions Why is protectionism hitting the procurement
outsourcing sector so hard?
Chief financial officers and top procurement ex- “Procurement leaders have always been notori-
ecutives in the United States and U.K. increasingly ous for having stanch watchdogs at the company
are looking to domestic providers of procurement gate, and demonstrating responsible protection of
outsourcing services, even as they seek to expand corporate assets is inherent in their DNA,” suggest-
their use of business process outsourcing (BPO) to ed Scott Wilson, partner at Brown-Wilson. “How-
reduce costs, according to the latest “Black Book of ever, national protectionism in terms of swaying
Outsourcing” report from Brown-Wilson Group. decision-makers away from offshore outsourcing
Seventy-four percent of U.S. CFOs and procure- is indicative of the underlying sentiments of the
ment executives in a recent survey by Brown- American electorate, and it is working its way into
Wilson said that they would have a preference for BPO buyer decisions.”
domestic BPO service providers. One well-known
American corporation went as far as to state that it For more on this story, go to
would not consider bids from vendors with more http://www.sdcexec.com/10845.
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Solutions-based Intelligence for Supply Chain ROI
SURVIVAL KIT
By David McClimon, ADR North America
Diving Diesel Prices and Sinking Carrier Capacity
The spike and subsequent plunge in diesel prices over the When the economy turns, capacity is not likely to come back
last six months turned out to be only a tease