OneOnOne Frequently Asked Questions from CWLA Members
s a CWLA member, you may wonder how to take advantage of member benefits and connect with others in the field.
A We’ve put together a list of frequently asked questions, so you know where to turn the next time you’re looking for in-
formation. In every instance, your first point of contact should be your regional director. If, however, you’re unable to
reach your regional director, use the information below to reach other staff members at CWLA. To reach our main office by
phone, call 703/412-2400.
Regional Directors, Your first point of contact:
WESTERN REGION MID-WEST REGION MID-ATLANTIC REGION
Alaska, Arizona, California, Hawaii, Illinois, Indiana, Iowa, Michigan, Delaware, District of Columbia, Maryland,
Idaho, Nevada, Oregon, Washington, Minnesota, Missouri, Ohio, and New Jersey, New York, Pennsylvania,
and British Columbia (CA) Wisconsin Puerto Rico, and Ontario (CA)
Your Regional Director: Your Regional Director: Your Regional Director:
Cheryl Gully, email@example.com Jennifer Sharma, firstname.lastname@example.org Cassaundra Rainey, email@example.com
703/412-3174 703/412-3177 703/412-3169
MOUNTAIN PLAINS REGION SOUTHERN REGION NEW ENGLAND REGION
Colorado, Kansas, Montana, Alabama, Arkansas, Florida, Georgia, Connecticut, Maine, Massachusetts,
Nebraska, New Mexico, North Dakota, Kentucky, Louisiana, Mississippi, North New Hampshire, Rhode Island,
Oklahoma, South Dakota, Texas, Carolina, South Carolina, Tennessee, and Vermont
Utah, and Wyoming Virginia, West Virginia, and Bermuda Your Regional Director:
Your Regional Director: Your Regional Director: Louise Richmond
Brian Brant, firstname.lastname@example.org Adrianne Lewis, email@example.com firstname.lastname@example.org
703/412-3172 703/412-3175 703/412-3176
Frequently Asked Questions, How do I:
Access the members-only website? Where can I find my Connect with other CWLA members doing similar work?
member number and password?
Your regional directors are your best resource for finding out
As a member you have access to exclusive information on our about what other CWLA members are doing. Contact your
members-only website, including downloadable versions of regional director from the list above, and he or she will be
CWLA Standards of Excellence. Go to www.cwla.org/mem- able to lead you in the right direction.
bersonly and enter your information. If you need help with
your member number or password, contact Pat Donnelly Use member benefit hours?
(email@example.com). Your regional director can let you know how many benefit