"We've reduced our unloading time down to an hour or less and so it frees up employees at the store while increasing the utilization of drivers and trucks at the DC," he says. "There's also the safety factor. We were using hand jacks to unload the trucks, for example, but we designed a loading ramp so that the carts can just be wheeled off the truck and directly into the store. It's much safer for the drivers and store employees."
statusreport Material Handling ROLL CARTS Duane Reade Simplifies Store Delivery New York City’s largest drug store chain switches from pallets to roll carts. By Katherine Doherty I f anybody’s an expert on urban delivery, it’s Don Yuhasz, the vice president of distribu- tion for Duane Reade, the largest drug store 1 2 3 chain in the metropolitan New York City area. Of the more than 240 stores the 48-year- old company operates throughout the city’s five boroughs and northern New Jersey, 150 are located in Manhattan, a highly con- gested area. With no loading docks at most of these units, drivers often make deliveries through the store’s front doors during business hours, blocking busy streets and sidewalks for hours. “We knew our delivery method was not SIMPLE SYSTEM: At the DC, cartons are conducive to product flow,” says Yuhasz. “We placed on the carts (1). Carts and dollies were delivering mostly pallets to the stores. are rolled on and off the truck and into The driver would drop the pallet on the curb the store (2). Store clerks replenish the and then it would be broken down by store store shelves directly from the cart (3). personnel—with the manager standing by. It was taking a minimum of two to three hours to DC. It also operates a smaller facility in North unload the truck at the store, tying up both the Bergen, NJ. driver and the store manager.” While it had to invest in four strapping Seeking a more efficient way to unload the machines, the roll carts and dollies have elimi- URBAN WARRIORS: The team behind trucks, Duane Reade teamed up with Gebhardt nated the need for stretch wrap. There is the scenes. From left, Stephen O’Brien, Transport and Storage Systems, a German additional labor at the distribution center, but director of operations and Yuhasz. manufacturer of rolling containers. Gebhardt’s Yuhasz says the company makes up for it with products have been used by leading European p
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