Wounded Warrior Battalion–East, believes that the services
hold an important role in the wounded warrior’s recovery.
Warrior Care Support Program
“It’s a little bit different than training them for combat,” he Health Net has developed a program designed to
said. “You’re training them for life.”
encourage warriors to focus on their recovery while
CAPT Faison agreed. “I think that the value of the
wounded warrior battalions, warrior transition units, and
leaving the navigation of health-care services to the
similar efforts is in providing comprehensive, coordinated Health Net care coordination team.
full-spectrum services to make sure that the servicemember By Katy Prisco, RN, Manager, Transitional Care ,
gets the best care and best support—both medical and non- Health Net Federal Services, LLC
medical—and that it’s done in a coordinated manner so
they don’t have to search through the system.” Health Net Federal Services, LLC, the government operations
division of Health Net Inc., launched its Warrior Care Support
Serving Those Who Serve (WCS) program on Aug. 8, 2007. The program directly connects
Coordinated care is the goal across the Tricare regions, severely injured or ill warriors and their family or caregivers to
a single point of contact for health-care support once a military
from the military services to the VA, from Tricare
treatment facility determines care will be best delivered within
administrators such as TriWest Healthcare Alliance, to the civilian health-care sector.
community support organizations: everyone has a role to Health Net provides specialized and individual support
help ensure that the care for recovering servicemembers to assist warriors in obtaining the necessary physical and
achieves the quality of services and care to which they behavioral health-care services, including social services, in a
are entitled. Warrior Care Conferences are an important timely, coordinated fashion. Each warrior is assigned a health-
step toward opening up a dialogue among the agencies care coordinator who personally guides him or her through the
responsible for the continuing care of recovering care continuum to facilitate the best in quality health care and a
servicemembers and their families. seamless transition throughout the various stages of health-care
“We are unlike any other health-care organization in the services and military status changes.
world for one simple reason,” CAPT Faison said about the
Military Health System. “Everyone for whom we care is
What Is a Warrior?
Tricare Management Activity defines warriors as “Soldiers
someone who has raised his or her hand and volunteered to who have served in a combat zone or received hazardous duty
serve our country at a time when our country needed them pay and believe they have a disease or disability connected to
or is a family member of someone who has volunteered and, their service.”
as such, is sacrificing so their loved one can serve. They are Health Net extends this de