No reasonable person would argue against the idea that a thorough understanding of how one intends to perform a task is critical to success. Of course details of that understanding may need to be revised as time passes. Putting matters a bit differently, to succeed you must develop a sound process, and continuously improve the process after it's implemented. The process-centered organization realizes that development of an effective process should precede all other work. No process is perfect, all processes require adjustment as experience reveals weak points, but beginning with a robust process will always reduce waste. Simply put: Sound processes create sound products and profits. Weak processes crush quality and raise costs.