Search is arguably the single most important component of knowledge management (an attitude, not an application). Regular readers of KM World learn about the rise (and fall) of search vendors, and people have reported upon search as a platform for developing precise applications. Most recently, they witnessed the successful blend of search and business intelligence. Many bright people are banking that their approach will solve the problems associated with enterprise search -- and more are entering the fray all the time. The good thing is the very best companies continue to innovate, and intriguing new approaches emerge.
Opinion From The Editor (You may want to read more about these ideas at truevert.blogspot.com.) Heard in the aisles Many bright people are banking that their approach will solve the problems associated with enterprise search—and more are entering the By Hugh McKellar, KMWorld editor in chief the Enterprise Search Summit, the concept of semantic search fray all the time. Just this week, I got which is twice a year (in New York (another way of saying based on news of ZeBAze, which the devel- A ttending our annual conference in San Jose is always refresh- ing—I get a chance to see profes- and San Jose). Search is arguably the single most important component of the meaning of the words), accord- ing to company founder Herbert Roitblat. The usual approach is to oper calls a new generation of Win- dows search engines powered by artificial intelligence functions and sional friends and colleagues and knowledge management (an atti- use human knowledge engineers to designed to mimic the human capa- discover what’s really on people’s tude, not an application). Regular construct an ontology or related bility to use flexibility during the minds. Often, the most illuminat- readers of KMWorld learn about the structure that tells the computer search process. I discussed that ing times are those during the rise (and fall) of search vendors, and which words are related to which approach with an analyst, who said breaks between conference ses- we’ve reported upon search as a other words and how they are there has been a lot of research into sions, when I can surreptitiously platform for developing precise related. He claims the semantic it—variations of which are already listen into conversations. applications. Most recently, we’ve Web is a good example of that in practice. Only time and, of course, I was more than a little surprised witnessed the successful blend of approach, but the approach doesn’t the market, will tell how well that to discover that users are still search and business intelligence. serve the search world because it company executes its vision. incredibly frustrated with—and Users continue to bring the relies on words fitting into cate- It only makes sense that as uninformed about—the state of expectation of Web search into the gories that are stable from time to users’ requirements grow, so do enterprise search. We have reported enterprise, all the while realizing time and from person to person. It their expectations, and, I guess, on the technology extensively— Web search is a different, simpler, requires someone to actively and their dissatisfaction. So, after all, and continue to do so. And, our animal. And why not? Plenty of accurately tag each document. what I kept overhearing just parent company has spun off interesting work continues to go With Truevert, Roitblat says, makes sense. The good thing is enterprisesearchcenter.com, as well on in the Web search world. Take OrcaTec takes the approach that the very best companies continue as an annual publication (The OrcaTec, for example, whose meaning derives from the pattern to innovate, and intrigui
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