CLAIM FILING PROCEDURES When a loss occurs, please follow the steps below to expedite processing of your claim. 1.) Complete the appropriate notification of claim form. Copies of this form can be found in your policy binder or at our web site, www.gccrisk.com, in the policy management forms section. Simply click on the appropriate form under your carrier’s name. Be sure to complete the entire document to help expedite your claim payment. NCM – Notification of Claim ACI – Notification of Claim, Preliminary Statement of Claim CNA – Notification of Claim, Preliminary Statement of Claim, Request for Settlement. 2.) Attach an itemized statement of account. 3.) Attach copies of all unpaid invoices along with their related proofs of delivery. 4.) Please include any additional documentation supporting or evidencing the insolvency, including bulk sale notices, bankruptcy notifications, letters from the customer, etc. If there are any additional details you feel are relevant, please note them in a brief cover letter attached to your package. Note that if you are filing as a past due claim, please include copies of all correspondence with collections agencies and/or attorneys who worked the account. Should you have any guarantees or security on the account please provide details. 5.) Submit to Global Commercial Credit at the address below. Global Commercial Credit Contact Information Mailing address: Fax number: Global Commercial Credit (248) 646-0525 30200 Telegraph Rd., Ste. 250 Bingham Farms, MI 48025 Toll-free number: E-mail address: (877) GCC- RISK (422-7475) firstname.lastname@example.org Main Number: (248) 646-9400 Note: It is the sole responsibility of the policyholder to ensure that the amount of your claim is correctly scheduled with the bankruptcy courts in the event of a formal bankruptcy filing, and that all claims documents are filed within the timeframes specified in your credit insurance policy.
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