GETTING A HANDLE ON THE OLYMPICS

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GETTING A HANDLE ON THE OLYMPICS Powered By Docstoc
					 F U E L I N G /LINE OPS/ S A F E T Y
By Brad McAllister, Associate Editor



GETTING A HANDLE
ON THE OLYMPICS
Preparation and service are key
to ensuring smooth operations, profitability
Vancouver played host to the 21st Olympic Winter Games in February,
the third Olympics ever held in Canada. Aviation service companies
across the Western United States and British Columbia prepared for the
expected increase in aircraft activity by maintaining strong communication
                                                                                                                         Vancouver was elected host city of the XXI Olympic Winter Games held in February.
measures with both stakeholders and clients alike. AIRPORT BUSINESS
scanned the area and spoke to a variety of fixed base operations on                                       serve our customers,” says Scott.                          als and departures at YXX,” adds Scott.
                                                                                                                Second, fuel uplifts were calculated                       “Finally, we did see a 20 percent
both sides of the border to get a sense of the challenges involved with                                   on destination and the need to protect                     overall increase in fuel volume for the
supporting general aviation during the 2010 Winter Olympic Games.                                         slot times, and flight crews sometimes                     month. Like many ‘special events’, rev-
                                                                                                          planned for minimal service at KGEG                        enues exceeded expenses by a small
     Stuart Scott of Spokane Airways             down by comparison,” says Scott. Three                   to make up for any unexpected delays                       margin, in this instance 10 percent. The
Flight Center at Spokane International           factors specifically affected these particu-             enroute.                                                   cost of additional manpower combined
Airport (KGEG) relates that temporary            lar fuel sales.                                               Third, “Abbotsford (YXX) became,                      with the expense of creating an accept-
hangar revenue was up 100 percent due                  First, he explains, the increase in                several days into the event, the unoffi-                   able venue for U.S. CBP (Customs and
entirely to the Olympic event. Spokane,          long-range aircraft allowed more ‘tan-                   cial but often preferred portal airport                    Border Protection)/TSA screening were
some 250 nautical miles from Vancouver,          kering’ than usual. “Recognizing that it                 based on the reported ability to clear                     the key factors in the additional-expense
was one of the closest portal airports to        allowed our customers to control costs at                Canadian Customs without being subject                     column.
the event.                                       a volatile time, we decided not to estab-                to the sometimes long waits at Vancouver                         “The real reward, however, may be
     “Of course, all 2010 Olympic fuel           lish any minimums partly to create ‘cour-                International Airport (YVR). “We actually                  priceless ... the re-established relation-
sales were bonus gallons for the month,          tesy’ fuel sales, but primarily to confirm               helped customers, originally scheduled                     ships, the creation of new partnerships,
but average per-aircraft volumes were            that we genuinely believe we are here to                 to use our FBO, make and confirm arriv-                    and first-name familiarity with flight
                                                                                                                                                                     departments has both immediate and
                                                                                                                                                                     long-term value.”

                                                                                                                                                                     EVENT PLANNING
                                                                                                                                                                          Scott says he started planning for the
                                                                                                                                                                     event about three months in advance;
                                                                                                                                                                     around the same time the portal air-
                                                                                                                                                                     port working group was put together.
                                                                                                                                                                     The working group included fixed base
                                                                                                                                                                     operations located at portal airports in
                                                                                                                                                                     Canada and the U.S., CBP, FAA, NBAA,
                                                                                                                                                                     CBAA (Canadian Business Aviation
                                                                                                                                                                     Association), fuel providers, and various
                                                                                                                                                                     other stakeholders. The group collabo-
                                                                                                                                                                     rated to create a website that identified
                                                                                                                                                                     the portal airports, GA security require-
                                                                                                                                                                     ments, airport maps, and reservation
            
				
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