The Workplace Readiness Certificate Program a joint collaboration of

The Workplace Readiness Certificate Program a joint collaboration of the Springfield Public Schools, the Hampden County Regional Employment Board and Partners for Youth with Disabilities. The Springfield School-to-Career Partnership developed Hampden County’s original Workplace Readiness Certificate Program curriculum around key competencies from the Massachusetts Work-Based Learning Plan. In 2006, with the help of the Partners for Youth with Disabilities, the curriculum was modified to better accommodate youth with special needs with the application of principles from the Universal Design for Learning. It offers not only a set of validated, measurable competencies, but also a professionally developed curriculum package with a variety of activities to engage youth. Once students have completed the program, they receive a certificate signed by the Regional Employment Board certifying that the student has met preliminary workplace competencies. Employers in Hampden County are familiar with the certificate and acknowledge that these students come to their employment with an increased awareness. Contact Kathryn Kirby at the Regional Employment Board at (413) 755-1359 to become a trainer or if you are a student, to find out when the next training will take place. http://www.p21.us/resources/hampden/workplacereadiness.htm is WORKPLACE READINESS CERTIFICATE PROGRAM A Guide to Workplace Readiness Competency TABLE OF CONTENTS Career Portfolio Evaluation Process Getting Acquainted Challenging Stereotypes Professional Communication Non-Verbal Communication Completing Job Application Writing a Cover Letter and Resume Spending Time From School-To-Career Job Interview Winning Attitudes Interpersonal Relationships at Work Mock Job Interview PRETEST • Objective – Fill out application for evaluation purpose • Materials – Blue/Black ink pen – Job Application • Activity • Evaluation CAREER PORTFOLIO • Objectives – List pertinent information – Keep track of achievements and activities • Materials – Blue/Black ink pen – Individual Career Portfolio • Activity • Evaluation INDIVIDUAL CAREER PLANNING PORTFOLIO John Smith Name_________________________ 15 Laguna Street Address______________________ My Career Engineer Clusters_______________________ ______________________________ Springfield, MA 01105 City/State/Zip___________________ ______________________________________________________ ______________________________ ______________________________________________________ Date of 11/26/1985 Birth__________________________ Social Security No.___________________________ 950-99-9999 Occupations I would like to explore________________________ Police ______________________________________________________ CONTINUE INDIVIDUAL CAREER PLANNING PORTFOLIO EDUCATIONAL HISTORY Name of Schools Location: Address/City/State John F. Kennedy Middle School Roger L. Putnam Technical and Vocational High School 1385 Berkshire Ave, Springfield, MA 1300 State St, Springfield, MA STUDENT ACTIVITIES, AWARDS AND HONORS (Inside and Outside of the School Setting) ACTIVITIES (In School) ACTIVITIES (Outside of School) AWARDS/HONORS Volleyball Team Year Book Committee Member of YMCA Dance Group Honor Roll Student of the Month CONTINUE INDIVIDUAL CAREER PLANNING PORTFOLIO THIS IMPORTANT INFORMATION IS INCLUDED IOWA Test Scores Report Cards MCAS Test Scores Awards Resume References 9th Grade Required Courses 10th Grade Honors Completed Job Application Career Information 12th Grade 11th Grade Algebra I Geometry Calculus Algebra II Elective Courses * Art Health Foreign Language EVALUATION PROCESS • Objective – Understand the use of the Massachusetts Work-Based Learning Plan • Materials – Blue/Black ink pen – Copy of MWBLP • Activity • Evaluation MASSACHUSETTS WORK-BASED LEARNING PLAN John Smith Mass Mutual Intern Ms. Doolittle July 15, 2006 999999 Mr. Gilligan Ms. Brady Springfield Central HS July 31, 2006 Assist staff in various task such as making copies, mailing letters to customers, answering phones, fax documents, and enter data in the computer. CONTINUE MASSACHUSETTS WORK-BASED LEARNING PLAN CONTINUE MASSACHUSETTS WORK-BASED LEARNING PLAN Office skills Proper use of the office equipment such as copier, fax, and phone. Understanding Company policies Follows company policy. CONTINUE MASSACHUSETTS WORK-BASED LEARNING PLAN CONTINUE MASSACHUSETTS WORK-BASED LEARNING PLAN Office Skills Understanding Company policies CONTINUE MASSACHUSETTS WORK-BASED LEARNING PLAN John Smith Mr. Gilligan Mr. Doolittle 07/15/2006 07/15/2006 07/15/2006 GETTING ACQUAINTED • Objectives – To help students work on their listening, speaking, and writing skills – To help them identify a few interests and career aspirations • Materials – Pencils – Getting Acquainted worksheet • Activity • Evaluation GETTING ACQUAINTED Name _____John Smith__________________ Date _____07/15/2006 1. What is your full name (first name, middle initial and last name)? 2. Where were you born? 3. Where do you live now? 4. Jane Doe Bermuda Islands Florence What is your favorite TV show? Why? Family Guy because is really funny Collecting coins 5. What are your hobbies? How did you learn about them? 6. What is your strongest school subject? What other talents do you have to offer the class? 7. What would you like more help with at school? 8. What would you like other students in the class to know about you? 9. Describe one of the greatest experiences of your life. 10. What careers have you considered? Which one sounds best, and why? CHALLENGING STEREOTYPES • Objective – Use of the SQ3R study method • Materials – Pencils – SQ3R worksheet – “Challenging Stereotypes About Women and Men” Article • Activity • Evaluation SQ3R Study Method S=Survey Skim the material paying attention to: Headings Topic Sentences Maps, charts, graphs Words you do not understand Q=Question Make your own questions about the reading based on the information you have surveyed. R=Read Read the material through without stopping. Keep in mind answers to you survey questions. R=Recite Answer your questions without having to look back on the reading. R=Review Look away from the reading material and try to focus on the major ideas. Review the reading material frequently. Continue Using SQ3R Study Method S=Survey Challenging Stereotypes about Men and Women Article Q=Question My questions: 1. _______ 2. _______________ 3. ________________ 4. ________________ R=Read R=Recite Answers to my questions: 1. 2. 3. 4. R=Review Major ideas of the article: LISTENING SKILLS • Objective – Identify key listening skills • Materials – Pen or pencil – Word list and answer sheet #1 and #2 • Activity • Evaluation Listening Skills Worksheet Directions: Students will be paired up. Each student will have a word list. (List 1 and List 2) Students will take turns reading the sets of words on their list to their partner and their partner will say the word that doesn’t belong. The Student that is reading would circle His or her partners answer. Example: A. Banana B. Apple C. Grape D. Tomato E. Carrot The listener should choose “E. Carrot” since carrot is a vegetable, while the others are fruit. Remember you can only say each word once! NON-VERBAL COMMUNICATION • Objectives – Recognize non-verbal communication – Give examples of misinterpretation • Materials – Pen or pencil – “Non-Verbal Communication” worksheet • Activity • Evaluation Non-Verbal Communication Worksheet Directions: Read each non-verbal communication or gesture. Next to it write what it would mean to you. Non-Verbal Communication or Gesture Meaning Example #1: Smile Person is happy Person is hungry Example #2: Yawn Frown Tilt head left or right COMPLETING A JOB APPLICATION • Objective – Fill out an employment application • Materials – Blue/Black ink pen – Blank employment application • Activity • Evaluation COMPLETING A JOB APPLICATION John Smith 45 Laguna Street 413 333-3333 999-99-9999 Springfield MA 01105 CONTINUE COMPLETING A JOB APPLICATION Jane Doe 45 Laguna Street Springfield MA 413 333-3333 01105 7am 11pm 20 ASAP CONTINUE COMPLETING A JOB APPLICATION High School of Commerce Springfield Mr. Vergne 415 State Street MA 413 11 787-7220 3.00 Volleyball Team, JROTC, Yearbook Committee, Drama Club Big Y Springfield Cashier 7.50/hr 1090 St. James Avenue MA Mr. Spinozza Resigned looking for better opportunities 413 732-5177 CONTINUE COMPLETING A JOB APPLICATION David Ortiz 24 Fenway Park 617 242-4242 2 MA 3 Boston 617 343-4343 Manny Ramirez 34 Green Monster Way Boston MA CONTINUE COMPLETING A JOB APPLICATION 5.41 7.86 A five dollar bill, a dollar bill, one quarter, one dime, one nickel, and two pennies. ($6.42) 2.17 A ten dollar bill, four one dollar bill, and three pennies. ($14.03) CONTINUE COMPLETING A JOB APPLICATION I would call the supervisor/manager and wait for want he/she has to say. I consider that all of them are important. Any employee should be reliable and responsible. I call the supervisor/manager and explain the situation. CONTINUE COMPLETING A JOB APPLICATION John Smith 07/15/2006 ONLINE APPLICATION • Objective – Learn techniques for completing an online application • Materials – Online Application Tip Sheet – Info-To-Go form – Pen or pencil • Activity • Evaluation ONLINE APPLICATION John Smith 45 Laguna Street Springfield Hampden MA (413) 333-3333 (413) 111-1111 Jsmith@getajob.com ASAP 999-99-9999 01105 High School of Commerce Springfield, MA Business 2010 Honor Roll, Volleyball Trophy, Yearbook Committee Computer Skills, Bilingual communication, CPR, Customer service skills Baystate Medical Center, St. Lukes Nursing Home CONTINUE ONLINE APPLICATION Big Y 1090 St. James Avenue, Springfield, MA 01109 (413) 732-5177 Mr. Spinozza Cashier, Customer service July 15, 2006 till September 30, 2006 Resigned looking for better opportunities ONLINE APPLICATION David Ortiz 24 Fenway Park, Boston, MA Manny Ramirez 34 Green Monster Way, Boston, MA Derek Jeter 2 Yankee Stadium, Bronx, NY (617) 242-4242 (617) 343-4343 (212) 222-2222 ONLINE APPLICATION Personality / Ethical Questions • Be consistent when answering these type of questions. • Read the questions a few times and understand what they are asking. • Know the employer and what type of person or personality they need for the position. • Know yourself(Do you believe you have what the employer is looking for to fill this position.) ONLINE APPLICATION Example Have you ever been disciplined, failed a class, or had an intervention because of attendance problem? Yes Be consistent How many days of school have you missed in the passed six months? A. None consistent ( If you answer no ) No B. 1- 6 inconsistent If you answer yes consistent If you answer yes inconsistent If you answer no C. 7 - 15 Not Hirable Not Hirable D. 16 or more RESUME AND COVER LETTER • Objective – Write a cover letter and a resume • Materials – – – – Blue/Black ink pen Blank resume template Sample resume Sample cover letter • Activity • Evaluation COVER LETTER RESUME TIME MANAGEMENT • Objective – Analyze how time is spent • Materials – Pen or pencil – Protractor – “Spending Time” worksheet • Activity • Evaluation TIME MANAGEMENT Hours Spent 49 CONTINUE TIME MANAGEMENT Marking Time Worksheet Directions: 1. Take each time marked in the hours spent (HS) column and use the following equation: HS X 360= T T / 168 = X (round X out to a whole number) 2. Use the numbers you get from this equation as degrees to make a pie chart. CONTINUE TIME MANAGEMENT HS X 360= T T / 168 = X (round X out to a whole number) Sleeping 105° Homework 38° FROM SCHOOL TO CAREER • Objective – Identify skills learned in school • Materials – Pen or pencil – “Transferable Skills” sheet • Activity • Evaluation TRANSFERABLE SKILLS Turning in homework on time Newspaper reporter: finishing a story to make the next edition INTRODUCTION TO JOB INTERVIEW • Objectives – Gain understanding on interview skills – Demonstrate learned skills • Materials – Blue/black ink pen – Job interview work-sheets • Activity • Evaluation INTRODUCTION TO JOB INTERVIEW • Important Do’s – Arrive on time – Have a positive attitude – Act enthusiastically – Make sure you are up on current events • Important Don’ts – Make yourself at home in someone’s office – Chew gum – Give one word, yesor-no answers – Appear desperate DRESS FOR SUCCESS • Males – – – – Dress pants Dress shirt Necktie Dress shoes and socks DRESS FOR SUCCESS • Women – Dress or dress skirt, below the knee. – Dress slacks. – Dress (blouse) shirt. Not low cut. – Pantyhose or kneehighs. – Comfortable dress shoes. BEFORE THE INTERVIEW • Do research about company • Rehearse and review the questions • Check your appearance WINNING ATTITUDES • Objective – Discuss the importance of positive work attitudes • Materials – Pen or pencil – “I am…” worksheet • Activity • Evaluation I AM… √ RELATIONSHIPS AT WORK • Objectives – Learn about typical problems between coworkers – How to handle similar situations • Materials – Pen or pencil – “Coworker Case Studies” • Activity • Evaluation MOCK JOB INTERVIEW • Objectives – Gain proper interview techniques – Demonstrate learned skills • Materials – Blue/Black pen – Resume – Interview practice worksheet • Activity • Evaluation