Part of the Supply Chain & Logistics Certificate
Distinguish Yourself by Earning a Supply Chain & Logistics Certificate from Georgia Tech www.scl.gatech.edu
Georgia Institute of Technology Supply Chain & Logistics Institute
A Unit of the University System of Georgia
Program Director
Edward H. Frazelle, Ph.D., Georgia Tech’s
director of Supply Chain & Logistics Institute’s Supply Chain Management Series, and president and CEO of Logistics Resources International, has trained more than 20,000 professionals in the principles of world-class logistics and has assisted more than 100 corporations and governmental agencies in North America, Latin America, Europe, Asia and Africa in their pursuit of world-class logistics. He has written, co-written, and contributed to seven books, now translated in five languages. He is a popular speaker at logistics conferences and symposiums in the United States and abroad. The Logistics Performance, Cost, & Value Measures™ program has been conducted around the world for more than a decade, and is based on more than 20 years of Dr. Frazelle’s consulting and research work in supply chain performance measurement. His research is the foundation of RightScores™ and Supply Chain Scoreboard™ programs, developed by Dr. Frazelle and Logistics Resources International, which have been implemented in nearly every major industry worldwide. Supply chain logistics is looked upon as a key corporate leverage point for simultaneously increasing shareholder and customer value. Unfortunately, the links among logistics performance, cost, and value are rarely made. Learn how to make those critical connecting points. Discover how improving logistics performance in customer service, fill rate, response time, inventory turns, receivables, transportation efficiencies, and warehousing productivity translate into operating and capital cost reductions and increased shareholder value. Learn the link between logistics performance, cost, and shareholder value; define a full and complementary set of logistics performance benchmarks; and see how to use logistics performance gap analysis to justify new logistics initiatives.
Participating Companies
Abbott Labs AMGEN America Online Avon Products BP Cargill Caterpillar Coca-Cola Co. Dell Computer DHL Eastman Kodak Emerson Electric Federal Express Focus on the Family Gap Honda Kraft Foods Johnson & Johnson Lego Lexmark L.L. Bean Motorola NASA Ocean-Spray Office Depot Payless ShoeSource Pratt & Whitney Proctor & Gamble Ryder Siemens Tiffany UPS U.S. Army UTC Wal-Mart W.W. Grainger
4 WAYS TO REGISTER:
1 ONLINE: www.dlpe.gatech.edu
Edward H. Frazelle conducts a short course at the state-of-the-art Georgia Tech Global Learning Center.
Who Should Attend
The course is for professionals who need to better understand how to measure and improve their financial, productivity, quality, and cycle time performance.
How You Will Benefit
n Learn the Characteristics of Effective Performance Measurement Systems n Define Metrics n Set Effective Targets n Setup a Logistics Performance Measurement Program n Design Supply Chain Scoreboards™ n Define a Metrics Implementation Plan n Define Data Requirements for Performance Measurement n Implement Logistics Performance Measures n Benchmark Logistics Performance n Tie Logistics Performance to Compensation Plans n Develop Balanced and Comprehensive Logistics Performance Measures n Use Logistics Performance Measures for Project Justification n Measure the financial, productivity, quality, and cycle time performance
for supply chains, logistics operations, customer service, inventory management, procurement, transportation, and warehousing.
Every effort is made to present the course as advertised herein; however, c
2 PHONE: 404.894.2362
3 FAX: 404.894.6527
4 MAIL: Georgi
What You Will Cover
Introduction to Supply Chain Logistics Performance Measurement n Motivations to Measure n Ways to Measure n How to Sell a Metrics Program n Characteristics of Successful Measurement Systems n Defining Metrics, Setting Targets, and the Process of Measurement n The Ins and Outs of Benchmarking Logistics & Supply Chain Performance Models n Total Corporate Performance Models n Logistics and Supply Chain Scoreboards™ n Logistics Activity Based Costing n Linking Individual Performance to Total Logistics Performance Total Logistics Performance Metrics & Benchmarks - Finance Metrics & Benchmarks n Logistics Value Added, Total Logistics Cost, Total Logistics Cost Ratios, Total Landed Cost - Productivity Metrics & Benchmarks n Logistics Hours per Order - Quality Metrics & Benchmarks n Perfect Order Percentage - Cycle Time Metrics & Benchmarks n Total Logistics Response Time Customer Response Metrics & Benchmarks n Finance - Total Cost to Serve, Total Response Cost, SKU Profitability, Customer Profitability, Customer Lifetime Value n Productivity - Customer Service Transactions per Hour n Quality - Order Entry Accuracy, Order Communication Accuracy n Cycle Time - Order Entry Time, Order Processing Time Inventory Management Metrics & Benchmarks n Finance - Inventory Valuation Techniques, Inventory Carrying Cost, Inventory to Sales Ratios, Gross Margin Return on Inventory n Productivity - Inventory Turn Ratios, Inventory Planner Productivity n Quality - Forecast Accuracy, Inventory Accuracy, Fill Rates, Inventory Performance Index (IPI), Inventory Quality Ratio (IQR), Order Communication Accuracy
r, circumstances may make it necessary to alter the schedule and/or presenters. For more information on SCL and a compl
gia Institute of Technology, Professional Education, P.O. Box 93686, Atla
Supply Management Metrics & Benchmarks n Finance - Total Cost to Receive, Vendor Total Logistics Cost n Productivity - Purchase Orders per Hour, Buyer Effectiveness Index n Quality - Vendor Fill Rates, Perfect Purchase Order Percentage n Cycle Time - Purchase Order Cycle Time Transportation Management Metrics & Benchmarks n Finance - Total Transportation Cost and Cost Ratios, Transportation Activity-Based Costing n Productivity - Vehicle and Container Utilization, Driver Productivity, Carrier Management Productivity n Quality - On-Time Arrival Percentage, On-Time Departure Percentage, Perfect Delivery Percentage n Cycle Time - In-Transit Times, In-Transit Time Variability Warehouse Metrics & Benchmarks n Finance - Total Warehousing Cost, Warehousing Cost Ratios, Warehouse Activity Based Costing n Productivity - Storage Density, Operator Productivity Measures, Material Handling Equipment Utilization, Dock Utilization n Quality - Putaway Accuracy, Inventory Accuracy, Picking Accuracy, Shipping Accuracy n Cycle Time - Dock-to-Stock Times, Warehouse Order Cycle Time Logistics & Supply Chain Project Justification Techniques n Logistics Performance Gap Analysis n Logistics Impact Analysis Logistics & Supply Chain Activity Profiling & Data Mining Supply Chain Scoreboard™ Design
“Dr. Frazelle’s teaching has raised the standard of logistics and supply chain performance throughout our organization.”
—Jeanne Taylor, Director, Global Business Operations, Motorola
mplete course listing, contact (404) 894-2343 or visit www.scl.gatech.edu.
tlanta, GA 30377-0686
General Information
Program Fee
The program fee of $2,700 includes continental breakfasts, lunches, breaks, and all class room materials. Checks made payable to Georgia Tech are accepted for payment, as well as VISA, MasterCard, American Express, or Discover cards. Note: Your credit card will be charged as soon as your registration is received. You should make payment arrangements prior to the start of the program. Advance payment arrangements are required to guarantee your place in the program. Because of limited enrollment, early registration is encouraged. If you must cancel, a substitution or transfer to another program can be made. If the Supply Chain & Logistics Institute must cancel a program, registrants will receive a full refund. Georgia Tech, however, cannot assume the responsibility for other costs incurred. Once registered, you will receive a confirmation letter with detail instructions from Professional Education.
Discount
If you have attended a SCL program before or are a CSCMP member, you are eligible for a discount. See the registration form for more details.
Cancellation Policy
If you must cancel your registration and it is 10 or more business days prior to the course start date, you may choose to: substitute a person; transfer to another course; or receive a full refund. If you must cancel your registration and it is less than 10 business days prior to the course start date, you may choose to substitute a person. (You cannot request a refund or course transfer within the 10-day window before the course start date.) If you register for a course during the 10-day window prior to the start date, you may not request a refund or transfer to another course if you need to cancel. Cancellation, transfer or substitution requests must be made using the Cancellation *Substitution* Transfer Request Form and submitted by via: E-mail: dlpeinfo@mail.gatech.edu Fax: 404-894-8925 Mail: Georgia Tech Professional Education P.O. Box 93686 Atlanta, GA 30377-0686
Continuing Education Units
This program meets criteria for the nationally accepted Continuing Education Unit. Each participant completing the program earns 2.4 CEUs and a program certificate. A certificate of completion, showing the accumulated CEUs earned, can be requested by e-mailing ceu-request@dlpe.gatech.edu.
Program Location and Accommodations
This program will be held at the Georgia Tech Global Learning Center located at 84 Fifth St. NW, Atlanta (intersection of Fifth and Spring streets). Visit the Georgia Tech Global Learning Center at www. gatechcenter.com. Attached to the Georgia Tech Global Learning Center is the Georgia Tech Hotel (800 Spring St. NW, Atlanta). Participants should call the hotel at 1-800-706-2899 or 404-347-9440 to request the Georgia Tech rate of $139, dependent on room availability. If you book online, the room rate is $159. Reservations made through a travel agency will not be discounted. For additional lodging options, visit www.pe.gatech.edu and click on Visitor Information.
Supply Chain & Logistics Certificate
This course provides two units towards the Supply Chain & Logistics certificate. Participants who complete multiple SCL courses can qualify for the Supply Chain & Logistics Certificate. Requirements for the Supply Chain & Logistics Certificate include: • Completion of at least two courses from the Supply Chain Innovation Series (SCIS), or Supply Chain Management Series (SCMS). • Completion of a minimum of eight units Typical certificate programs might include: • Completion of the four-course SCMS (8 units) • Completion of the three-course SCIS (6 units) and two courses from the Supply Chain Expert Series (2 units) It should also be noted that participants qualify for the Supply Chain & Logistics Certificate by successfully completing the four SCMS on-line courses or by a combination of on-campus and online SCL courses meeting the above requirements. If you are working toward a Logistics Professional Series or Logistics Management Series certificate and have questions about how this change affects you and your course of study, contact the Supply Chain & Logistics Institute at 404-894-2343.
2007-08 Registration Form
Supply Chain & Logistics Institute at Georgia Tech
Please check which course(s) you plan to attend
Supply Chain Management Series (SCMS) Course Fee SCL Alumni/ CSCMP Education Partners Date
(2 credits for each course) ❏ World-Class Logistics and Supply Chain StrategySM ❏ World-Class Warehousing and Material Handling
SM
$3900 $3900 $3900 $3900
Course Fee
$3575 $3575 $3575 $3575
SCL Alumni/ CSCMP
$3150 $3150 $3150 $3150
Education Partners
May 13-16, 2008 July 8-11, 2008 Aug. 19-22, 2008 Nov. 18-21, 2008
Date
❏ World-Class Inventory Planning and Mgmt.SM ❏ World-Class Transportation and DistributionSM
Supply Chain Innovation Series (SCIS)
(2 credits for each course) ❏ Global Supply Chain Management Program ❏ Logistics Short Course ❏ Warehousing Short Course
Supply Chain Expertise Series (SCES) (1 credit for each course)
$3500 $3500 $3500
Course Fee
$3150 $3150 $3150
SCL Alumni/ CSCMP
$2800 $2800 $2800
Education Partners
March 3-7, 2008 June 2-6, 2008 Sept. 8-12, 2008
Date
❏ Material Handling Short Course ❏ Logistics Performance, Cost, & Value Measures ❏ Supply Chain and Logistics Optimization ❏ Third-Party Logistics ❏ FinListics® ❏ Warehouse/Distribution Center Layout
$2300 $2700 $2700 $2700 $2150 $2300
$2050 $2450 $2450 $2450 $1950 $2050
$1850 $2150
Feb. 5-8, 2008 Feb. 19-22, 2008
$2150 Mar. 31 - Apr. 2, 2008 $2150 Sept. 30 - Oct. 3, 2008 $1750 $1850 Oct. 27-28, 2008 Nov. 5-7, 2008
Members receive SCL Alumni discount
Leaders in Logistics
Avio-Diepen BMW Manufacturing Corp., LLC CARE Dayjet General Motors RubberNetwork, LLC SABRE Holdings Saia, Inc. The Progress Group YRC Worldwide Education Partners Praxair* Schneider Logistics* United Parcel Service*
*Receives education partner rate. All dates and prices are subject to change.
Legal Name: ___________________________________________________________________ Preferred Name: ________________________________________________________________ Birth Date: __ __/__ __/__ __ __ __ Last Four Digits of Social Security Number (for identification purposes only): __ __ __ __ Position: _____________________________________ Organization: _____________________ Address: _________________________________ City: ____________________ State:_______ ZIP: _________________________ Country: _______________________ Business/Home Phone Number: ___________________________________________________ Fax Number: ___________________________________________________________________ E-mail: ________________________________________________________________________ ❏ Prepaid Logistics Professional Certificate Program Fee: $14,000 ❏ Payment Enclosed $ _______________________ ❏ Individual Courses (priced separately) ❏ Check enclosed (make check or money order payable to Georgia Tech) ❏ Purchase Order enclosed Charge: ❏ American Express ❏ VISA ❏ MasterCard ❏ Discover Card Number: __________________________________________________________________ Expiration Date: _____________________________________ Cardholder’s Name:______________________________________________________________ Signature:______________________________________________________________________