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Plan of Operations/Business Plan
for the
Louisburg Field Office
Mission Goals
Goal Number Goal Description
1 Promote the EEO, Civil Rights, Recruitment, and Outreach Programs of the Natural Resources Conservation Service.
2 Reduce erosion, protect wetland, and improve water quality through Federal, State, and local conservation programs.
3 Reduce erosion, improve water quality, and assist farmers and landowners through the NC Agriculture Cost Share Program.
4 Increase the technical ability of the Field office staff through an effective training program.
5 Provide the best representation possible to residents of Franklin County according to Franklin Soil & Water Conservation District
Oath of Office.
6 Promote available assistance to protect Franklin County’s natural resources.
7 Assist school groups, civic groups, landowners, and farm management groups by providing educational programs and services.
8 Encourage volunteer participation through the Earth Team volunteer program and/or local intern programs to promote natural
resource conservation.
9 Assist in reducing nitrogen delivered to the Neuse River Estuary by 30%, as mandated by the Neuse Basin Agriculture Rule.
10 Assist in reducing nitrogen delivered to the Tar-Pamlico River Basin by 30%, as mandated by the Tar-Pamlico Agriculture Rule.
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 1 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 1 Promote the EEO, Civil Rights, Recruitment and Outreach Programs of the Natural Resources
Conservation Service.
Milestone Number 1.1 Ensure equality in NRCS/District program delivery.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Distribute program opportunity letters to grass Brian Short 7-1-09 6-30-10
roots leaders
Review county demographic data Brian Short 7-1-09 6-30-10
Review complaint policy and procedures with Brian Short 7-1-09 6-30-10
staff
Review public notification plan Brian Short 7-1-09 6-30-10
Write conservation program articles for Farm Brian Short 7-1-09 6-30-10
Service Agency newsletters and local news Charles Bass
media
Review PRS parity reports quarterly Brian Short 7-1-09 6-30-10
Review MOU annually with SWCD Board and Brian Short 7-1-09 6-30-10
incorporate discussion of EEO and CR
opportunities and the benefits of diversity
Compile and maintain limited resource and Brian Short 7-1-09 6-30-10
minority landowner mailing list Cindy Phelps
Provide limited resource and minority Brian Short 7-1-09 6-30-10
landowners information about Farm Bill Cindy Phelps
programs and cost share assistance
Update Field Office “Civil Rights six part folder” Brian Short 7-1-09 6-30-10
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 2 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 1.2 Assure a safe and productive workplace for employees free of discrimination and violence.
Actions Responsible Start End Date Comments
Person(s) Date %
Complete
Review discrimination policy with staff at staff Brian Short 7-1-09 6-30-10
meetings
Review sexual discrimination/harassment policy Brian Short 7-1-09 6-30-10
with staff
Monitor workplace signs of discrimination or Brian Short 7-1-09 6-30-10
harassment and take remedial action
immediately
Review workplace violence policy with staff Brian Short 7-1-09 6-30-10
Review, with staff, the plan or procedures for Brian Short 7-1-09 6-30-10
notifying authorities and supervisors about a
workplace violence incident
Milestone Number 1.3 Inform all High School Guidance Counselors in the county of opportunities available in the Natural
Resources Conservation Service and Franklin Soil & Water Conservation District.
Actions Responsible Start End Date Comments
Person(s) Date %
Complete
Attend Tech Prep Fairs. Provide local High Charles Bass 7-1-09 6-30-10
students and counselors information on career William Byrum
opportunities. Quinton Cooper
Cindy Phelps
Brian Short
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 3 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 2 Reduce erosion, protect wetland, and improve water quality through Federal, State and local conservation
programs
Milestone Number 2.1 Update land users of new opportunities; demonstrate how program participation will meet their needs,
address their concerns and help meet their goals.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Provide media information on specific program Brian Short 7-1-09 6-30-10
changes Cindy Phelps
Charles Bass
William Byrum
Quinton Cooper
Promote public awareness of various assistance Brian Short 7-1-09 6-30-10
available to landowners/users through Cindy Phelps
meetings, media and correspondence George Ellis
Charles Bass
William Byrum
Quinton Cooper
District Board
Encourage landowner participation in Farm Bill Brian Short 7-1-09 6-30-10
Conservation Programs and NC Ag Cost Share Cindy Phelps
Program George Ellis
Charles Bass
William Byrum
Quinton Cooper
District Board
Provide technical assistance in the Brian Short 7-1-09 6-30-10
implementation of conservation program George Ellis
contracts Charles Bass
William Byrum
Quinton Cooper
Complete status reviews annually on all active Brian Short 7-1-09 6-30-10
NRCS conservation program contracts George Ellis
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 4 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 2.2 Complete compliance check of Farm Service Agency (FSA) plans.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Conduct status reviews in the field of those Brian Short 6-30-09 7-1-10
conservation plans selected George Ellis
Quinton Cooper
William Byrum
Respond in writing to producers with the results Brian Short 6-30-09 7-1-10
of the status reviews George Ellis
Milestone Number 2.3 Actively work on revision and maintenance (as needed) of all FSA plans.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Actively pursue revisions on plans that show Brian Short 6-30-09 7-1-10
deficiencies as a result of landowners/users Charles Bass
decisions George Ellis
William Byrum
Quinton Cooper
Aggressively seek application of conservation Brian Short 6-30-09 7-1-10
measures shown in FSA plan Charles Bass
George Ellis
William Byrum
Quinton Cooper
Service all FSA Form 569’s as received Brian Short 6-30-09 7-1-10
Revise, when appropriate, HEL and CRP plans Brian Short 6-30-09 7-1-10
George Ellis
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 5 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 2.4 Implement computer use in the Field Office.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Provide one-on-one training to each member of Brian Short 6-30-09 7-1-10
the field office Charles Bass
Cindy Phelps
William Byrum
Quinton Cooper
Update database of active producers as needed Brian Short 6-30-09 7-1-10
Charles Bass
Cindy Phelps
William Byrum
Quinton Cooper
Implement Nutrient Management Software as a Brian Short 6-30-09 7-1-10
means of completing Nutrient Management Charles Bass
planning William Byrum
Quinton Cooper
Review and enter goals on PRS computer Brian Short 6-30-09 7-1-10
software and manage accordingly Charles Bass
Quinton Cooper
William Byrum
George Ellis
Review progress in meeting conservation goals Brian Short 6-30-09 7-1-10
through PRS and encourage staff activities in
meeting these goals
Input and/or revise new or existing customer Brian Short 6-30-09 7-1-10
data into USDA SCIMS as needed
Implement Toolkit as primary tool for Brian Short 6-30-09 7-1-10
conservation planning Charles Bass
Cindy Phelps
William Byrum
Quinton Cooper
Complete NRCS security awareness training as Brian Short 6-30-09 7-1-10
needed Charles Bass
Cindy Phelps
William Byrum
Quinton Cooper
George Ellis
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 6 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 2.5 Provide interagency cooperation for Forest Management through technical support and
conservation planning.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Attend all local Forest Stewardship committee Brian Short 6-30-09 7-1-10
meetings
Provide on-site technical assistance in the Brian Short 6-30-09 7-1-10
planning of conservation measures as part of a Charles Bass
multi-resource land improvement plan William Byrum
Quinton Cooper
Work closely with the NC Forest Service and Brian Short 6-30-09 7-1-10
Franklin County Ranger to implement tree Charles Bass
farming for conservation Cindy Phelps
William Byrum
Quinton Cooper
Encourage landowners to contact the NC Forest Brian Short 6-30-09 7-1-10
Service for development of Forest Management Charles Bass
plan or Forest Stewardship plan George Ellis
Cindy Phelps
William Byrum
Quinton Cooper
Request County Forest Ranger to give periodic Cindy Phelps 6-30-09 7-1-10
agency report District Board
Encourage participation in and assist in Brian Short 6-30-09 7-1-10
implementing Forest Land Enhancement Charles Bass
Program, as needed Cindy Phelps
William Byrum
Quinton Cooper
District Board
Work with the NC Forest Service to implement Brian Short 6-30-09 7-1-10
FMP’s on all conservation contracts with forestry Charles Bass
components George Ellis
William Byrum
Quinton Cooper
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 7 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 2.6 Develop Franklin SWCD internet site to promote outreach and public awareness of District
conservation program.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Maintain and update website as necessary William Byrum 6-30-09 7-1-10
Contribute program summaries, articles and William Byrum 6-30-09 7-1-10
digital pictures to site Brian Short
Charles Bass
George Ellis
Cindy Phelps
Quinton Cooper
Provide financial support for website hosting and District Board 6-30-09 7-1-10
encourage staff in site maintenance and
upgrades
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 8 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 3 Reduce erosion, improve water quality, and assist farmers and landowners through the NC Agriculture
Cost Share Program (NCACSP).
Milestone Number 3.1 Accept applications for the NCACSP throughout the year and inform applicants of program guidelines
and procedures.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Review applications according to parameters Charles Bass 6-30-09 7-1-10
outlined by the District Board Brian Short
William Byrum
Write plans as soon as funds are received from Charles Bass 6-30-09 7-1-10
NC Division of Soil & Water Brian Short
Submit NCACSP plans for District approval Charles Bass 6-30-09 7-1-10
Promote NCACSP signup period through radio, Charles Bass 6-30-09 7-1-10
newspaper advertisements, FSA newsletter and Cindy Phelps
other information delivery systems William Byrum
Prepare and submit a Strategy Plan annually to Charles Bass 6-30-09 7-1-10
the Division of Soil & Water to request adequate Cindy Phelps
cost share funding William Byrum
Conduct 5% spot check for quality control of Charles Bass 6-30-09 7-1-10
conservation practices District Board
Encourage full District Board attendance for Charles Bass 6-30-09 7-1-10
spot checks Cindy Phelps
William Byrum
Develop conservation plans for NCACSP Charles Bass 6-30-09 7-1-10
contracts utilizing Customer Service Toolkit Cindy Phelps
Brian Short
William Byrum
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 9 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 3.2 Request additional funding for NCACSP if needed.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Solicit District Board approval and input into Charles Bass 6-30-09 7-1-10
request for additional funding
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 10 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Milestone Number 3.3 Assist existing animal waste operations.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Respond to requests from operators who have Brian Short 6-30-09 7-1-10
received notices of violation from Division of Charles Bass
Water Quality (DWQ) William Byrum
Quinton Cooper
Assist operators in developing waste utilization Brian Short 6-30-09 7-1-10
plans on all animal waste operations Charles Bass
William Byrum
George Ellis
Quinton Cooper
Attend training sessions regarding regulatory Brian Short 6-30-09 7-1-10
issues Charles Bass
William Byrum
Quinton Cooper
Contact, as necessary, animal waste operators Brian Short 6-30-09 7-1-10
concerning changes in guidelines Charles Bass
William Byrum
Quinton Cooper
Cindy Phelps
Assist operators in developing Waste Utilization Brian Short 6-30-09 7-1-10
plans that address wettable acres Charles Bass
George Ellis
William Byrum
Quinton Cooper
Utilize Nutrient Management software in Brian Short 6-30-09 7-1-10
developing/revising waste utilization plans Charles Bass
William Byrum
Quinton Cooper
Utilize Phosphorus Loss Assessment Tool (PLAT) Brian Short 6-30-09 7-1-10
to assist producers in meeting DWQ Charles Bass
requirements of evaluating potential for William Byrum
phosphorus loss Quinton Cooper
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 11 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal number 4 Increase the technical ability of the Field office staff through an effective training program.
Milestone Number 4.1 Provide the best technical assistance to landowners and land users in Franklin County.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Prepare and keep training needs inventory for Brian Short 6-30-09 7-1-10
all Field Office staff Charles Bass
Cindy Phelps
George Ellis
William Byrum
Quinton Cooper
Review and update training needs of all Field Brian Short 6-30-09 7-1-10
Office staff bi-annually Cindy Phelps
Encourage staff to attend meetings, workshops Brian Short 6-30-09 7-1-10
and other group training programs Cindy Phelps
District Board
Implement Quality Assurance Program to Brian Short 6-30-09 7-1-10
ensure technical adequacy of staff conservation
work
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 12 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 5 Provide the best representation possible to residents of Franklin County according to Franklin Soil &
Water Conservation District Oath of Office.
Milestone Number 5.1 Increase the effectiveness of the Franklin Soil & Water Conservation District Board of Supervisors.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Encourage District Board to attend the Cindy Phelps 6-30-09 7-1-10
NCASWCD Annual Meeting District Board
Encourage District Board to attend NCASWCD Cindy Phelps 6-30-09 7-1-10
Area IV Spring and Fall Meetings District Board
Encourage District Board to attend the Institute Cindy Phelps 6-30-09 7-1-10
of Government Supervisor Training at UNC-CH District Board
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 13 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 6 Promote available assistance to protect Franklin County’s natural resources.
Milestone Number 6.1 Create awareness to other agencies and departments the services available through Franklin Soil &
Water Conservation District and USDA-NRCS.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Provide County Manager, FSA and Extension District Board 6-30-09 7-1-10
Director a list of regular scheduled Board Cindy Phelps
Meetings
Invite FSA and Extension Director to Board District Board 6-30-09 7-1-10
Meetings to periodically give an agency report Cindy Phelps
Invite NC Division of Soil & Water Director, District Board 6-30-09 7-1-10
Regional Coordinator and NRCS ASC to attend Cindy Phelps
monthly Board meetings.
Send a copy of monthly meeting minutes to NC Cindy Phelps 6-30-09 7-1-10
Division of Soil & Water Director, Regional
Coordinator and NRCS ASC
Attend monthly scheduled meetings for the Charles Bass 6-30-09 7-1-10
Franklin County Technical Review committee William Byrum
Milestone Number 6.2 Coordinate activities with other levels of government to support and sustain soil survey activities.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Provide soils information as requested by Brian Short 6-30-09 7-1-10
county government and public/private Charles Bass
landowners Cindy Phelps
William Byrum
Quinton Cooper
Maintain current soil survey database through Brian Short 6-30-09 7-1-10
contact with NRCS Area Soil Scientist and
download updates from Soil Data Mart
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 14 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 7 Assist school and civic groups, landowners and farm management groups by providing educational
programs and services.
Milestone Number 7.1 Provide all groups with current information on local conservation resources and changing trends.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Coordinate and sponsor the District Poster, Cindy Phelps 6-30-09 7-1-10
Essay & Public Speaking contest in cooperation District Board
with local and private school systems
Provide educational materials to kindergarten Charles Bass 6-30-09 7-1-10
through third grade students in Franklin County Cindy Phelps
Schools District Board
Plan and promote Soil & Water Stewardship Cindy Phelps 6-30-09 7-1-10
Week through distribution of materials District Board
Plan and implement a District Environmental Charles Bass 6-30-09 7-1-10
Field Day for 5th grade students Cindy Phelps
William Byrum
Quinton Cooper
District Board
Update and enlarge the District Educational Charles Bass 6-30-09 7-1-10
Resource library Cindy Phelps
William Byrum
Quinton Cooper
Encourage participation of educators in the Charles Bass 6-30-09 7-1-10
Franklin County to attend the Area IV Cindy Phelps
Conservation Education Workshop District Board
Provide assistance to schools for educational Charles Bass 6-30-09 7-1-10
and science fairs Cindy Phelps
William Byrum
Quinton Cooper
District Board
Provide speakers for civic organizations Charles Bass 6-30-09 7-1-10
Brian Short
Cindy Phelps
William Byrum
Quinton Cooper
District Board Continued on page 16
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 15 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Encourage participation in the Area IV and NC Charles Bass 6-30-09 7-1-10
State Envirothon Cindy Phelps
William Byrum
Quinton Cooper
District Board
Coordinate an awards program for local poster, Cindy Phelps 6-30-09 7-1-10
essay and speech contest winners District Board
Provide teacher workshop for “Food, Land & Charles Bass 6-30-09 7-1-10
People” resource learning program
Encourage participation in the Resource Charles Bass 6-30-09 7-1-10
Conservation Workshop Cindy Phelps
Brian Short
William Byrum
Quinton Cooper
District Board
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 16 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 8 –Encourage volunteer participation through the Earth Team volunteer program and/or local intern
programs to promote natural resource conservation.
Milestone Number 8.1 Foster involvement with volunteer organizations such as FVW Opportunities, vocational education and
community service education.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Contact High Schools and familiarize them with Charles Bass 6-30-09 7-1-10
the Earth Team program
Prepare job descriptions for volunteer/intern Cindy Phelps 6-30-09 7-1-10
positions Brian Short
Recognize volunteer/intern staff during National Cindy Phelps 6-30-09 7-1-10
Volunteer Week and District Awards program District Board
Goal Number 9 Assist in reducing nitrogen delivered to the Neuse River estuary by 30%, as mandated by Neuse River Basin
Agriculture Rule.
Milestone Number 9.1 Assist landowners in the Neuse River Basin portion of Franklin County to implement the Neuse River
Rules.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Assist Local Advisory Committee in Quinton Cooper 6-30-09 7-1-10
implementing Neuse River Rules
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 17 of 18
FY 2010 Plan of Operations/Business Plan for the Louisburg Field Office
Goal Number 10 Assist in reducing nitrogen delivered to the Tar-Pamlico River Basin by 30%, as mandated by the Tar-
Pamlico Agriculture Rule.
Milestone Number 10.1 Assist landowners in the Tar-Pamlico River Basin to implement the Tar-Pamlico Agriculture Rule.
Actions Responsible Start Date End Date Comments
Person(s) %
Complete
Assist Local Advisory Committee in Quinton Cooper 6-30-09 7-1-10
implementing Tar-Pamlico Basin Rules Charles Bass
Brian Short
William Byrum
Complete Franklin Annual Report to Basin Quinton Cooper 6-30-09 7-1-10
Oversight Committee
Attend relevant meetings and training Quinton Cooper 6-30-09 7-1-10
concerning the Tar-Pamlico Basin Rules
Complete landowner/producer registration Quinton Cooper 6-30-09 7-1-10
process
Field Office Business Plan FY 2009-2010
Last Modified on 6/9/2009 Page 18 of 18
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