ITB 105 The Project Management The Kerzner Approach by zwi14607


									ITB 105 The Project Management: The
Kerzner Approach
ITB 105

The Project Management: The Kerzner Approach /1-3.5 cr.
hrs./1-3.5 periods (1-3.5 lec.)

Essential tools for managing projects in an organization. Includes balancing the "hard"
skills of task analysis, estimating, scheduling, and organizing, and the "soft" skills of
interpersonal communication, negotiation, consensus problem solving, and motivation.

Performance Objectives and Course Outline
INITIATOR: DRA/Eileen Hammond
CAMPUS: Community
DATE: 6/23/99

Performance Objectives:
Upon completion of the course, the student will be able to do the following:

   1. Define project management.
   2. Apply the six step process to planning and executing projects.
   3. Discuss the interrelationships of various elements of the project and identify the
       key methods for assuring coordination.
   4. Define the life-cycle process and phases of a project.
   5. Plan and define the requirements of a project.
   6. Define scope planning, scope definition, scope verification, and change control.
   7. Develop a Work Breakdown Structure (WBS), and identify the its significance.
   8. Describe the process required to ensure timely completion of a project, including
       activity sequencing, duration estimating, schedule development, project networks
       calculations, and schedule control.
   9. Perform critical path and PERT calculations.
   10. Apply PERT/CPM/Gantt charts.
   11. Develop economic and feasible contingency plans.
   12. Calculate slack time.
   13. List the activities required in organizational planning of a project and the types of
       organizational forms that the project can be structured as.
   14. Identify staffing and team building requirements of a project organization.
   15. Describe the risk management process and the associated tools and outputs.
   16. Perform expected value calculation given impact and probability.
       17. Define quality planning in the context of a project.
       18. Describe assurance and quality control process that should be used by all
       19. Discuss and apply the monitoring and control tools of project management.
       20. Integrate PC software into project management.
       21. Describe the project procurement processes, including planning, solicitation,
           source selection, contract negotiation and administration, and contact close-out.
       22. Identify the communication requirements and processes needed for project
       23. Describe the human factors that effect project success.
       24. Discuss the requirements for a project management implementation.

Course Outline:
  I.      Introduction
           A. Project Work in Today's Organizations
            B.     How Effective Project Management Adds Value
            C.     Project Management Overview: The Planning and Control Cycle
           D. Defining Project Success and the Factors that Help Guarantee it
            E.     Organizations and Project Management
            F.     Problem Solving and Decision Making Process
           G. Project Manager's Role and Responsibilities
 II.      Project Management Issues
           A. Degree of Formality that is Needed
            B.     Authority, Accountability, and Responsibility: Working with Minimal
                   Authority in Cross-Functional Teams
            C.     Iterative Refinement of the Plan Throughout the Project's Life
           D. Accepting Risk and Uncertainly and Handling Them
            E.     Planning Negotiations: Win-Win, Realistic Plans, and Avoiding Overruns
            F.     Avoiding Costly Errors Through Continuous Validation of Interim Project
           G. Managing Cultural Change
III.      Initiating the Project
           A. Setting Objectives: The Foundation for Success
            B.     Identifying Assumptions and Constraints
            C.     Ensuring that the Right Project is Being Done
           D. The Project Charter of Contact: Project Overview
            E.     Sponsorship and Steering Groups
            F.     Authorization to Proceed: Incremental Funding and Controlling the Purse
           G. Notifying and Involving the Stakeholders
IV.       Planning the Project
           A. Creating a Work Plan
                     1.    Identifying and Describing the Tasks
                 2.    Work Breakdown Structure
                 3.    Project Phases
                 4.    Project Templates
         B.    Work Outcomes and Acceptance Criteria
         C.    Estimating Time, Resource, and Budget Requirements
         D. Scheduling
                 1.    Task Dependencies
                 2.    The Critical Path
                 3.    PERT/CPM/Gantt (Bar) Charts
                 4.    Resources Loading and Balancing
         E.    Planning in Multi-Project Environments the Master Schedule
         F.    Contingency Planning and Scheduling for Uncertainty and Risk
         G. Obtaining Commitments and Authorizations
  V.    Organizing the Project
         A. Team Building and Motivation
         B.    Cross-Functional/Virtual Teams
         C.    Staffing the Project Team
         D. Organizational Structures
                 1.    Matrixing
                 2.    Teams Within the Project
                 3.    Lines of Authority and Control
         E.    Role and Responsibility Negotiation
         F.    Working with Outside Groups and Contractors
 VI.    Controlling the Project
         A. Monitoring and Reporting Progress with Minimal Effort and Maximum
         B.    Continuous Management and Control
         C.    Controlling Changes and Issues During the Project's Life
         D. Using Project Control Data for Future Project Planning and Estimating
VII.    Communications In and Around the Project
         A. Establishing a Communication System
         B.    Using E-Mail and Groupware
         C.    Avoiding Conflicts and Confusion
         D. Determining What Should Be Written
                 1.    By Whom
                 2.    Standards for Content, Format, and Terminology
         E.    Project Management Software
         F.    What it Is and Why to Use it
         G. Where it Is Used in the Project's Life
VIII.   Completing the Project
         A. Tying up Loose Ends
         B.    Turning Over Project Results to Their Owners
         C.    Post-Project Reviews and Continuous Improvement— Learning from
         D. Using Project Objectives to Measure Project Success
         E.    Project Termination—Natural and Premature
F.   Celebration

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