Strategic Management Course Outline by cdf12215


									                                               College of Business Administration
                                                        Course Syllabus
                                                      Semester: …………..

Course No:            BBEM 301
Course Title:         Family Business: the Next Generation
Prerequisites:        63 CH, BMNG 200 (MOB)
Faculty Member:        ………………………..;
Contact Details:      Email: …………………….; Phone: ………………………
Class Hours:          Time: …………              Days: ………    Room: …….
Office Hours:         Time: ……..              Days: ……..   Room: ……

Brief Course Description: (As in UD Catalog)
This course focuses on family business dynamics, conflicts, & preparing to take charge. The coverage includes: Analyzing Non-
family members of management; Second and third generation issues; Family business governance (the use of boards and family
meetings); and Succession planning

Course Objectives (CO) with linkage to (CLO):
Upon completion of this course, students should be able to:
1. Explain family business dynamics and conflicts; preparing to take charge in UAE/GCC context (CLO 1, 2)
2. Analyze non-family members of management; second and third generation issues; family business governance (the use of
   boards and family meetings); and succession planning. (CLO 3, 4, 5)

This course assesses the following BBA Program Objectives (PO):
6. Synthesize information from the functional areas and apply business theory to practical decision - making situations. This is
assessed through individual project

This course assesses the following BBA Skill Areas:
Critical thinking (Reflective thinking) skills. Analyzing, problem solving, generalizing, questioning, managing uncertainty.

  This course assesses the following EM program concentration objectives (EM PCO): At the end of this program, students
should be able to:
                       EM PCO                                   Objectives*                                Linked to
                                                                                                           BBA PO
                          1       Demonstrate entrepreneur skills to start small & medium sized businesses     6
                          2       Develop business plan                                                        6
                          3       Implement and evaluate business plan                                         6
                          4       Manage venture growth and transition                                         6
                       *These are assessed through course embedded questions in the Final exam.

Course Learning Outcomes (CLO)
Upon completion of this course, students should be able to demonstrate the following outcomes (with linkage to CO):
    1. Explore the strategic, operating, financial, family, and career issues found in family-owned and managed companies or
       privately-held firms in UAE/GCC context.
    2. Determine tools to be successful, whether as part of a family business, work for one, or want to be a consultant to a
       family business in UAE/GCC context.
    3. Analyze family businesses that survive the second generation in UAE/GCC context.
    4. Synthesize factors for successful family businesses in UAE/GCC context.
    5. Evaluate failed family businesses in various economies

(The following levels of Bloom’s taxonomy have been used while developing the CLO)
Bloom’s           1. Knowledge        2. Comprehension      3. Application      4. Analysis           5. Synthesis   6. Evaluation
level                    (K)                 (C)                 (App)              (An)                   (S)            (E)
CLO #                     1                   1                    2                  3                                   4&5

CLO Mapping & Assessment Scheme

                    CLO       Linked    Linked     Linke      Class Work (marks)           Mid-term    Final
                              to CO     to PCO      d to     Assignment Group               Exam       Exam
                                                    PO                    Project          (marks)    (marks
                      1          1         1         6            10                          5          4
                      2          1        1,2        6            10                          5          4
                      3          2        2,3        6                          15           10          4
                      4          2        3,4        6            10                                     4
                      5          2         4         6                          15                       4
                                                    Total         30            30           20         20

Teaching Methods:
Interactive case studies related to the UAE and GCC; Lectures, Interactive presentations

Use of Modern Instructional Technology:
Moodle Learning System, PC EXCEL, Practice through student workbook
                                                       Weekly/Daily Teaching Plan
Day/   Day/               Lecture               Ch                  Chapter Objectives                  Relation   Assignment     Assessment
Week   Wee                                                                                              to CLO       Reading
       k of                                                                                                          materials
 1            Course Introduction                1       Family issues, competition, and norms             1       Reading Ch.
                                                         The first rule of a family business                       1
 2            Dynamics of Family Business        2       Discussion on family business                                            Assignment 1
                                                                                                                   Reading Ch.
                                                         backgrounds and experiences                       1
                                                         The 3-circle model
 3            Dynamics of Family Business        3       Family business systems and development
                                                                                                                   Reading Ch.
                                                         issues in the UAE                                 2
 4            Case study - Worksheet for the   R1-R3     What are the traits of a successful
                                                                                                                                  Assignment 2
              3-circle model                             entrepreneur? *Give a brief overview of the
                                                         case; How did this situation develop? What        2       Read R 1- R3
                                                         are the family dynamics? What would you
                                                         do differently?
 5            II and III Generation Issues –    5,6      Pros and cons of sibling relationships;
              Family work relationships                  Dealing with nepotism and non-performing
                                                         family members ; Power and control
                                                                                                           3       Ch. 5
                                                         between different generations ; Next
                                                         generation leadership - cousin consortium
 6            II and III Generation Issues –    5,6      Developing procedures in family business
              Family work relationships                  environment

                                                         **Assessing family work relations                 3       Ch. 6
                                                         Negotiating with the family - reducing
                                                         Performance evaluation of family members
 7            Case Discussion:                  Case     What issues do Sam Steinberg and his
                                                                                                                                  Assignment 3
              1. Sam Steinberg A & B;            1,2     family faces at the end of the case?
              2. Class Discussion: George                What could Sam do to improve the
              Barker                                     company and the family at this point?             3       Discuss case
                                                         How would you deal with the
                                                         unsatisfactory performance of a sibling?
                                                         Can the family issues be resolved?
 8            Non Family Management –            7       **Selecting and evaluating the non-family
              Successful Family Business                 CEO;
                                                         Dealing with nepotism and non-performing          3
                                                         family members;
                                                         The role of the board in monitoring the
                                                              MIDTERM EXAMINATION
 9            Non Family Management –            8       The common factors that lead to success;
              Successful Family Business                 Leadership roles and support
                                                         characteristics;                                  4       Read Ch. 7,8
                                                         Traits of successful family businesses and
                                                         good business practices in the UAE
 10           Stevenson Industries                       How do you resolve the issues
                                                         How would you evaluate the situation and
                                                         the nonfamily management?                                                Assignment 4
                                                                                                                   Discuss case
              Class Discussion: Prime                    What is the best strategic direction for the
                                               R4-R6                                                       4
              Designs                                    company?
                                                                                                                   Project on
                                                         *What are the implications for the
                                                                                                                   Ch. 7-9
              Class Discussion: The Raiser               business, family, and the role tradition
              Organization                               should play?
 11           Governance and Shareholders        9       Corporate family boards
                                                                                                           4       Read Ch. 9
              relations                                  Rights, roles, and responsibilities of
                                                         Family meetings, family councils, and
                                                         board meetings in the UAE
12            Managing Successions,              7-9     **When is it time to retire or not
              Evaluating the Business                    Planning for retirement;
                                                         Career stages of the owner and next
                                                         generation successor - creating a              5     Read Ch. 7-9
                                                         Review the Family Business
                                                         Due Diligence process
13            Case discussion - Veltvest                 **Will you be able to give up control?
                                                         What would you do as Zachary Cohen at
              Class Discussion: Atherton                 the end of the case?
              Clothing Company                           How would you approach your
                                                                                                        5     Discuss case
              Class Discussion: Consolidated             What if he is not interested in retiring?
              C.G.& O.                                   What can be done?
                                                         If this is not resolved, how will it end up?
14            Building the next Generation        9      Selling or keeping a family business                                   Group
              Selling a Family Business A                The career in a family business                                     Assignment 5
              Career in Family Business                  Building trust and credibility                 5     Read R7-R9
                                                         Developing business skills
                                                         *Career planning for family members
15            Important Lessons from the          9      The successful characteristics of a family     5
              course                                     business
                                                         Continuous learning and education
                                                         The next generation leadership
                                                         + Group Presentation                           3,5
              Final Exams

     Educational Resources
      Educational Resources                                                Description
      Text Book                     Perpetuating the Family Business by John Ward, 2007
      Reference book                Effective Succession Planning by William Rothwell, 2001
      Required Reading              R1:Family Business: The Guide for Building and Managing Family Businesses
                                    R2: Siblings and Succession in the Family Business, 98108 HBR
                                    R3:Conflicts That Plague Family Businesses, HBR 71206
                                    R4:The Outstanding Outsider and the Fumbling Family, HBR 89511
                                    R5:Governing the Family-Owned Enterprise, HBR 98107
                                    R6:Transferring Power in the Family Business, HBR 76401
                                    (Related to UAE)
                                    R7: Documents from Mohamed Bin Rashid Establishment for young Business leaders ,
                                    R8: Experiences from City Group Women Entrepreneurship program, University of Dubai
                                    since 2004 – current, CBA records.
                                    R9: DCCI report on SMS in Dubai, Data Management & Research Department,
      Supporting Reading            Succeeding Generations by Ivan Lansberg, 1999
                                    The Family Business by Russell Alfred, 1997
                                    The Successful Family Business by Scott Friedman, 1998
                                    Working with Family Businesses by Dennis Jaffe, Sam Lane, Leslie Dashew, and Quentin
                                    Heisler, 1995
                                    Wars of Succession by Roger Fritz, 1997
                                    The Family Business by Roger Alfred and Russell Alfred, 1997
                                    Family Business, Risky Business by David Bork, 1993
                                    Keeping the Family Business Healthy by John Ward, 1997
                                    Preserving the Legacy by Bachmeyer and Snyder, 1998
                                    Keeping the Family Baggage Out of the Family Business by Quentin Fleming, 1999
                                    Wars of Succession by Roger Fritz, 1997
Attendance Policy
  1. Students who are late for 10-20 minutes will be marked “Late attendance” in the SIS. Four such late attendances are counted as one
       full absence for 3-hour class session towards computing Warnings for absence.
  2. Students who are late for more than 20 minutes will be allowed to sit for the class but will be marked as absent in the attendance
  3. Absenteeism percentages are calculated according to the table below:
                                                                                           No. of Absences
                         Duration of Lecture
                                                                   10%                          20%                     25% (Deprived)
                  1 hour 20 minutes                             3 Absences                  6 Absences                    7 Absences
Missing Exam Policy
  1. Failing to attend Quiz: A student who misses a quiz will not be allowed for any make-up quiz.
  2. Failing to attend Midterm and Final Exam.
  3. Excuses should be reported to the Admission & Registration Department within seven days of the last day of excuse.
  4. All medical excuses should be stamped by the Ministry of Health.
  5. All midterm make-up exams will be held only once during the 13th week of the Fall &Spring Semesters and on the 13th day of the
       winter, Summer & II Semesters.
  6. All final make-up examinations (for I grade in the previous semester) will be held 2 0r 3 days before the start of the next semester.
  7. 80% of the exam marks (either mid-term or final) will be granted for such make-up exams.
  8. If the student does not attend the midterm or final make-up exam on the specified date, he/she will be deprived from any further make-
       up exams even if he/she provides again an acceptable excuse.
Class Conduct Policy
  1. UD is an accredited university of international standard. You must behave as a University student and not a high school student.
  2. Students should understand course learning objectives stated in the course syllabus on day 1 of the course as to what it means, why it
       is important, how they are assessed etc., so that they know the value of the course they are taking.
  3. Instructors encourage students’ questions. Please do not feel shy asking questions.
  4. Students cannot leave the class during lecture time.
  5. Class disturbance:
              i.        Mobile phones must be switched off during class. Students using their mobile phones will be considered misbehavior for
                        that class.
              ii.       Students found whispering or talking during lectures will be asked to leave the class and will be considered as
                        misbehavior for that class.
              iii.      Markings under misbehavior (from item i to ii) will be tracked by the SIS and deducts 1% mark for each occurrence. if
                        the number of incidences reaches 3, such students are treated as “F” in the course and will be referred to the Student
                        Affairs for investigation.
  6. Students with no book in the class from 2nd week are marked in the SIS and loose 1% from the total course grade for each occasion.
  7. Students are expected to use a variety of references in their assignments (books, on-line sources, journals…).
  8. Students are required to do some further readings prior to coming to class.
  9. No handouts of any kind are given. Students must learn from textbook and journal articles.
  10. Late submission of assignments will be penalized by 10% a day. No assignments are accepted by the instructor during the final
       examination period.
  11. In case of absence, you are responsible for course covered in the missed class.
  12. Keep copies of your assignments for your own record.
  13. UD cheating policy and absenteeism policies will be strictly enforced.
  14. Students should take more challenging responsibilities in learning.
  15. Students should demand feedback on their assignments, quizzes, class work, and exams from their instructors. They should know
       their performance status well before final examination.
  16. When you are not satisfied with the course grade, you can request the registration department for review of your final exam script
       only. Earlier course work is not reviewed.
  17. Medical condition is not considered a reason for being absent from the class.
  18. No phones will be allowed during the mid-term and final exams. Be sure you carry a calculator and/or a watch if you have a need
       for either one of them.

    Academic dishonesty is not limited to simply cheating on an exam or assignment. It also includes the following:
⇒     Facilitating acts of academic dishonesty to others,
⇒     Submitting someone-else work or work previously used in other courses, without informing the instructor,
⇒     Receiving outside assistance without instructor’s permission.
⇒     Including ideas from external sources (such as on the web or in the library) without proper referencing.
⇒     Providing assistance to students during exam.

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