Our mission at the City of West Palm Beach

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							            Dear Customers,

            We are pleased to present to you the 2004 Annual Water Quality Report (WQR).
            Our constant goal is to provide you with a safe and dependable supply of drinking
            water. We want you to understand the efforts we make to continually improve
            the water treatment process and protect our water resources. This report shows
            our water quality results and what they mean. Our water source is surface water
            drawn from Clear Lake, Grassy Waters Preserve, and Lake Okeechobee.




Our mission at the City of West Palm Beach Public Utilities is to:

• Develop a long-range strategic plan to meet future infrastructure and service
  needs for community growth, development and expansions;

• Enhance public awareness of environmental surroundings;

• Provide responsive, courteous and quality service in order to achieve customer
  satisfaction and improve the quality of life for the citizens of West Palm Beach.
Where does our water come from?

The City of West Palm Beach uses surface water from Clear Lake. Water travels from
Lake Okeechobee through the L-8 Canal and M-Canal to the Grassy Waters Preserve.
The Preserve is 19 square miles of protected wetlands, which is located west of the City.
From the preserve the water travels to Lake Mangonia then through a small channel to
Clear Lake. The water treatment plant also maintains ten wells as standby water supply.
The wells supply ground water from the aquifer and are operational when water in Clear
Lake is reduced below a point predetermined by our permit.



How do contaminants get into our water?

The sources of drinking water (both at the faucet and bottled water) include
rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over
the surface of the land or through the ground, it dissolves naturally occurring
minerals and can pick up substances resulting from the presence of animals or
human activity.




Contaminants that may be present in source water include:

Microbiological contaminants, such as viruses and bacteria, which may come
from sewage treatment plants, septic systems, agricultural livestock operations
and wildlife.
Inorganic contaminants, such as salts and metals, which can be naturally occur-
ring or result from urban stormwater runoff and industrial or domestic waste-
water discharges.
Pesticides and herbicides, which may come from a variety of sources such as
agricultural, urban stormwater runoff and residential uses.
Organic Chemicals, which are by products from industrial processes and petrole-
um production and can also come from gas stations urban stormwater runoff and
septic systems.
Radioactive contaminants, which can be naturally occurring in some groundwater.
  How is our water treated?

  The City of West Palm Beach Public Utilities
  Department operates one water treatment plant facility
  located at Banyan Boulevard. The facility is staffed
  twenty-four hours a day, seven days a week by state
  licensed water plant operators. The water treatment
  plant, physically and chemically treats raw surface water
  to produce potable water which meets or exceeds standards
  of the Safe Drinking Water Act. The water treatment
  process includes:




• Lime Softening - reduces hardness and color.

• Powered activated carbon - reduces unpleasant tastes and odors.

• Mixing - blends chemical additives uniformly using rapid mix chambers.

• Flocculation/Settling - removes dirt, microbes, and contaminants by allowing the “floc”
   particles produced by mixing to settle.

• Filtration - removes fine particles by passing the water through layers of anthracite and sand.

• Fluoridation - prevents tooth decay.

• Chloramination - provides a disinfection residual, which controls microbial growth by
   adding a combination of chlorine and ammonia.




   The Public Utilities Department is continually upgrading its facility to utilize the most
   effective and up-to-date technologies in water treatment.

   Daily water samples are analyzed by certified operators, laboratory technicians,
   chemists and certified independent laboratories. Test results are forwarded to the
   Palm Beach County Health Department for review. More than 50,000 analyses are
   conducted each year to assure the safety and reliability of our drinking water.
How safe is our water?
This report is provided to inform our customers about sub-
stances that may be found in City of West Palm Beach's (City)
drinking water. The Environmental Protection Agency (EPA)
has established levels for these contaminants and requires
that we communicate this information to you on an annual
basis. The charts on the following pages show the levels reg-
ulated by EPA, local levels, and highest levels found in water.

Drinking water, including bottled water, may reasonably be
expected to contain at least small amounts of some contami-
nants. The presence of contaminants does not necessarily
indicate that water poses a health risk. Some people may be
more vulnerable to contaminants in drinking water than the
general population, such as Immuno-compromised individu-
als, which may include cancer patients undergoing
chemotherapy, organ transplant recipients, HIV/AIDS or
other immune system disorders. These people should seek
advice about drinking water from their healthcare providers.
EPA guidelines on appropriate means to lessen the risk of
infection by Cryptosporidium, other microbial contaminants,
and potential health effects can be obtained by calling the
Environmental Protection Agency's Safe Drinking Water
Hotline at 1-800-426-4791.

We are required to test our source of drinking water for the
presence of Cryptosporidium, which is sometimes present in
lakes and canals. We test for this contaminant quarterly in
both source water and treated water. We are happy to inform
you that no Cryptosporidium o-cyst were found in our source
or treated water in 2004.


Is this all that the City tests?
To assure the safety of our drinking water we also monitor the source water for non-
volatile and volatile organic compounds, synthetic organic compounds, metals, unregulat-
ed contaminants, and microbiological organisms. Most of the results show that contami-
nants are not present in our drinking water, but there are some exceptions. The following
tables list the contaminants that were found in the City of West Palm Beach's drinking
water. Most samples were taken at the treatment plant at a point just before the water
enters our distribution system, but coliform bacteria, trihalomethane, haloacetic acid, lead
and copper compliance samples were taken from either customer taps or sampling points
located throughout our distribution system. These detected contaminants meet or exceed
EPA standards.

How can we get involved?
The City of West Palm Beach welcomes your questions and ideas. If you would like to
find out more about your water treatment facility, contact us at 561-822-2271 or see us on
the City website at www.wpb.org.
                            2004 WATER QUALITY TEST RESULTS TABLE



                                   DATES OF
CONTAMINANTS AND                                      VIOLATION   LEVEL                                                  LIKELY SOURCE OF
                                   SAMPLING                                       RANGE            MCLG   MCL
UNIT OF MEASUREMENT                                   YES/NO      DETECTED                                               CONTAMINATION
                                   (MO./YR)

INORGANIC CONTAMINANTS
                                                                                                                    Discharge from petroleum
ANTIMONY (ppb)                     June 2004            NO          3.6             N/A             6       6       refineries; fire retardants; ceramics;
                                                                                                                    electronics; solder

                                                                                                                    Erosion of natural deposits; runoff
ARSENIC (ppb)                      June 2004            NO          1.7             N/A            N/A     50       from orchards; runoff from glass
                                                                                                                    and electronics production wastes

                                                                                                                    Discharge of drilling wastes;
BARIUM (ppm)                       June 2004            NO          0.11            N/A             2       2       discharge from metal refineries;
                                                                                                                    erosion of natural deposits

                                                                                                                    Discharge from steel and pulp
CHROMIUM (ppb)                     June 2004            NO          1.4             N/A            100     100
                                                                                                                    mills; erosion of natural deposits

                                                                                                                    Erosion of natural deposits; water
                                                        NO          0.62            N/A             4       4       additive which promotes strong
FLUORIDE (ppm)                     June 2004                                                                        teeth; discharge from fertilizer and
                                                                                                                    aluminum factories

                                                                                                                    Erosion of natural deposits;
                                                        NO          0.07                            2       2       discharge from refineries and
MERCURY (inorganic) (ppb)          June 2004                                        N/A
                                                                                                                    factories; runoff from landfills;
                                                                                                                    runoff from cropland

                                                                                                                    Pollution from mining and
NICKEL (ppb)                       June 2004            NO          0.2             N/A            N/A     100      refining operations. Natural
                                                                                                                    occurrence in soil

                                                                                                                    Runoff from fertilizer use; leaching
NITRATE (as NITROGEN) (ppm)        June 2004            NO         0.048            N/A             10     10       from septic tanks, sewage;erosion
                                                                                                                    of natural deposits

                                                                                                                    Discharge from petroleum and
SELENIUM (ppb)                     June 2004            NO          3.1             N/A             50     50       metal refineries; erosion of natural
                                                                                                                    deposits; discharge from mines

                                                                                                                    Salt water intrusion, leaching
SODIUM (ppm)                       June 2004            NO           34             N/A            N/A     160      from soil

SYNTHETIC ORGANIC CONTAMINANTS - INLCUDING PESTICIDES AND HERBICIDES

ATRAZINE (ppb)                   06/04 - 11/04          NO          0.21         ND - 0.21          3       3       Run off from herbicide used
                                                                                                                    on crops




                                   DATES OF           MCL         HIGHEST
CONTAMINANTS AND                                      VIOLATION   MONTHLY                                                LIKELY SOURCE OF
                                   SAMPLING                                       RANGE            MCLG   MCL
UNIT OF MEASUREMENT                                   YES/NO      AVERAGE**                                              CONTAMINATION
                                   (MO./YR)

Stage 1 Disinfectant / Disinfection By-Product (D/DBP) Parameter

                                                        NO          20.3        17.8 - 26.4         N/A    80       By product of drinking
TRIHALOMETHANES (THM) (ppb) *    02/04 - 12/04
                                                                                                                    water disinfection

                                                                                                                    By product of drinking
HALOACETIC ACID (HAA5) (ppb) *   02/04 - 12/04          NO          15.2         7.4 - 26.4         N/A    60       water disinfection

                                                                                  0.2 - 4.9                         By product of drinking
CHLORAMINES (ppm)                02/04 - 12/04          NO          2.9           3 samples out     4.0    4.0
                                                                              of 16 exceeded MCL                    water disinfection

*   Monitoring requirements for 1st quarter sampling were not followed by only sampling at one point and not the required four
    (no impact to water quality observed). Proper monitoring is currently taking place.
** Four sample set collected in distribution system
               2004 WATER QUALITY TEST RESULTS TABLE (continued)
                                                                     ANNUAL
                                                                                    RANGE
                                      DATES OF        TT             AVERAGE                           TT
CONTAMINANTS AND                                                                    MONTHLY                                          LIKELY SOURCE OF
                                      SAMPLING        VIOLATION      MONTHLY                           REMOVAL
UNIT OF MEASUREMENT                                                                 REMOVAL                                          CONTAMINATION
                                      (MO./YR)        YES/NO         REMOVAL                           RATIO
                                                                                    RATIO
                                                                     RATIO
TOTAL ORGANIC CARBON
                                                                                                                              Naturally present in the
                                                                                                                              environment. Total Organic
                                                                                                              >1              Carbon (TOC) has no health effects.
TOTAL ORGANIC CARBON (RATIO)         01/04 - 12/04       NO            1.1          0.99* - 1.3               _
                                                                                                                              The Water Plant is following EPA
                                                                                                                              requirements to meet disinfection
                                                                                                                              by product removal.
* March 2004 value was 0.99, which is slightly below the 1.00 required removal ratio.
  Careful monitoring procedures are in place to prevent another occurance. Annual average meets specification.

                                                                                    NO. OF
                                      DATES OF        AL        90TH                SAMPLING                       AL
CONTAMINANTS AND                                                                                                   (ACTION           LIKELY SOURCE OF
                                      SAMPLING        VIOLATION PERCENTILE          SITES              MCLG
UNIT OF MEASUREMENT                                                                                                LEVEL)            CONTAMINATION
                                      (MO./YR)        YES/NO    RESULT              EXCEEDING
                                                                                    THE AL
LEAD AND COPPER TAP
                                                                                                                              Corrosion of household plumbing
                                                         NO            ND           5 out of 100        0               15    systems, erosion of natural
LEAD (ppb) (Tap Water)               06/04 - 10/04                                                                            deposits; leaching from wood
                                                                                                                              preservatives
                                                                                                                              Corrosion of household plumbing
                                                         NO            0.17         0 out of 100        1.3         1.3       systems, erosion of natural
COPPER (ppm) (Tap Water)             06/04 - 10/04                                                                            deposits; leaching from wood
                                                                                                                              preservatives


                                      DATES OF                         HIGHEST
                                                      MCL                                                                            LIKELY SOURCE OF
CONTAMINANTS AND                      SAMPLING                         MONTHLY                MCLG                 MCL
                                                      VIOLATION                                                                      CONTAMINATION
UNIT OF MEASUREMENT                   (MO./YR)                         PERCENTAGE/
                                                      YES/NO
                                                                       NUMBER

NON-SECONDARY CONTAMINANTS
                                                                                                              No more than
                                                         NO                  2.2%                  0          5% of monthly   Naturally present in the
TOTAL COLIFORM BACTERIA              01/04 - 12/04
                                                                                                              samples w/      environment
                                                                                                              presence

FECAL COLIFORM AND E. COLI           01/04 - 12/04       NO                   0                    0                0         Human and animal fecal waste


                                                       THE                    THE LOWESTMONTHLY
                                       DATES OF        HIGHEST                PERCENTAGE OF SAMPLES                                         LIKELY SOURCE OF
CONTAMINANTS AND                                                                                                    MCLG        MCL
                                       SAMPLING        SINGLE                 MEETING REGULATORY                                            CONTAMINATION
UNIT OF MEASUREMENT
                                       (MO./YR)        MEASUREMENT            LIMITS

NON-SECONDARY CONTAMINANTS
TURBIDITY (NTU)                      01/04 - 12/04            0.38                      97%                             N/A     TT             Soil Runoff


  I M P O R TA N T D E F I N I T I O N S
  AL-     Action Level: The concentration of a contaminant which, if exceeded, triggers requirements that a water system must follow.
  MCL -   Maximum Contaminant Level: The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as
          feasible, using the best available treatment technology.
  MCLG - Maximum Contaminant Level Goal: The level of a contaminant in drinking water below which there is no known or expected risk to health.
         MCLGs allow for a margin of safety.
  PPB -    Parts Per Billion - Approximately one part by weight of analyte to 1 billion parts by weight of the water sample.
  PPM -    Parts Per Million - Approximately one part by weight of analyte to 1 million parts by weight of the water sample.
  NTU -   Nephelometric Turbidity Units - measure the clarity of the water. Turbidity in excess of 5 NTU is just noticeable to the average person.
  ND -    Not Detected - The concentration of the parameter is too low to be detected by EPA approved laboratory method.
  TT -    Treatment Technique - A required process intended to reduce the level of a contaminant in drinking water.

  Note - The 2003 WQR originally was issued with the wrong results for Atrazine and TOC. The THMs and HAA5 were not reported with the required number of sample
  points. The WQR was corrected with the appropriate results and a new copy was distributed on June 22, 2004. THMs and HAA5 as stated above are currently being
  monitored using four sample points per quarter and have remained within specifications.
                              City of West Palm Beach Leadership

                              Mayor
                              Lois J. Frankel

                              Board of Commisioners
                              Raymond A. Liberti, President
                              James L. Exline
                              Kimberly Mitchell
                              William Moss
                              Isaac Robinson Jr.

                              City Administrator
                              Edward Mitchell

                              Director of Public Utilities
                              Kenneth Rearden, P.E.




City of West Palm Beach
Public Utilities Department
Water Treatment Facility
P.O. Box 3483
West Palm Beach, FL 33402
                                                                PRSRT STD
                                                               U.S. POSTAGE

                                                                  PAID
                                                              West Palm Beach FL
                                                               Permit No. 4275

						
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