Continuity of Operations Overview by bwl16513

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									Continuity of
 Operations
  Overview
    Continuity of Operations (COOP)
Catastrophic events such as
the attacks of September 11,
2001, and Hurricane Katrina
in 2005, demonstrated the
need to
• Emphasize continuity
• Incorporate continuity into
day-to-day planning in order
to reduce vulnerability and
ensure performance of
essential functions
          A Katrina Success Story




USDA’s National Finance Center shuts down in face of
Katrina, August 27, 2005

 Hurricane not expected to disrupt
 payroll, TSP services
                               USDA National Finance Center
                               Reopens In Eastern New Orleans,
                               November 15, 2005
A Katrina Success Story

•National Finance Center paid half a million Federal workers
on time during Hurricane Katrina without delays:
•Surged work force before landfall allowing them to complete
payroll processing for federal employees
•Shut down operations and deployed to backup locations
•Backup data was trucked out of the New Orleans facility
•Advance deployment team moved to backup sites
•Within a 50-hour period, they began catch-up processing
           WHAT IF?




IRS Building in Washington DC, June 25,2006
     WHAT IF?
Pandemic
Influenza
                  What If?
• US Forest Service
  Santa Clara/Mojave
  Rivers Ranger District
  (SCMRRD) Office
• October 20, 2007
           USFS SCMRRD Office
LOSSES
• Most original files & records
  destroyed
• All buildings & trailers
• Mechanical equipment
• Computers
• Government vehicles
• Employee vehicles damaged
• Employee personal items
• Leased equipment
• Cell phones
• Office equipment
                      WHAT IF?




Smoke drifts around downtown San Diego. (Submitted to YourScene by
gutinho)
                What is COOP?
COOP includes. . .
 The activities of individual departments and
 agencies and their subcompartments to ensure
 that their essential functions are performed
• COOP activities include:
  – Plans and procedures to ensure that essential
    functions are performed
  – Tests, training, and exercises (TT&E) essential for
     ensuring a viable COOP capability
       National Continuity Program
             Policy Guidance
      National Security
    Presidential Directive
   (NSPD) 51/ Homeland
    Security Presidential
    Directive (HSPD) 20


Subject: Continuity Policy




May 4, 2007




                             “A culture of continuity”
                 Benefits
COOP is a good business practice. It
 enables agencies to continue their
 essential functions across a broad
 spectrum of hazards and emergencies:
  – Natural
  – Manmade
  – Technological
  – National security emergency
           COOP Challenges
• Similar challenges
  – Limited to no budget for facilities and equipment
     • MOUs
     • Creative resource management
  – Limited funded positions
• Business continuity gauged by profit/bottom-line
• Government COOP is driven by the National
  Essential Functions
    Key Elements of COOP Capability
• Plans and Procedures      • Test, Training, and
• Essential Functions         Exercises (TT&E)
                            • Devolution
• Delegation of Authority
                            • Reconstitution
• Orders of Succession
• Alternate Facilities
• Interoperable
  Communications
• Vital Records
• Human Capital
What is new and different?
• D&A Continuity Coordinators
• Continuity Program Management Cycle
• Continuity Requirements and Metrics
• Risk Management
• Budgeting and Acquisition of Resources
• MEFs, PMEFs, and NEFs
• Four Continuity Plan Operational Phases:
   – Readiness and Preparedness
   – Activation and Relocation
   – Continuity Operations
   – Reconstitution
• Coordination with State, local, territorial
  and tribal governments and the Private
  Sector
         Essential Functions
• The critical activities that are performed by
  organizations, especially after a disruption
  of normal activities
• There are three categories of essential
  functions:
  – National Essential Functions (NEF)
  – Primary Mission Essential Functions (PMEF)
  – Mission Essential Functions (MEF)
 National Essential Functions
1.Ensuring the continued functioning of our form of
  government under the Constitution, including the
  functioning of the three separate branches of
  government;
2.Providing leadership visible to the Nation and the world
  and maintaining the trust and confidence of the
  American people;
3.Defending the Constitution of the United States against
  all enemies, foreign and domestic, and preventing or
  interdicting attacks against the United States or its
  people, property, or interests;
4.Maintaining and fostering effective relationships with
  foreign nations;
 National Essential Functions
5.Protecting against threats to the homeland and bringing
  to justice perpetrators of crimes or attacks against the
  United States or its people, property, or interests;
6.Providing rapid and effective response to and recovery
  from the domestic consequences of an attack or other
  incident;
7.Protecting and stabilizing the Nation’s economy and
  ensuring public confidence in its financial systems; and
8.Providing for critical Federal Government services that
  address the national health, safety, and welfare needs of
  the United States.
                 COOP Concepts
Use a minimal workforce (Emergency Relocation
 Group/ERG) to maintain essential functions at
 an alternate site (Emergency Relocation
 Site/ERS).
   – Operational within 12 hours notice
   – Sustaining operations for at least 30 days or until a
     permanent facility can become operational
If ERG cannot maintain essential functions,
   devolve (transfer) those functions to another
   office/agency
               COOP Impacts

Impact on the Organization:
• Leadership
• Operations
• Security
• Communications

         A viable COOP plan will minimize
          the adverse impacts of a COOP
                      event!
               COOP Impacts

You and your family:
• Uncertainty
• Personal and family security
• Job security
• Economic well-being

  A viable COOP plan and a
   family support plan will
    minimize the adverse
  impacts of a COOP event!
Family support plans should:
•   Provide a means for keeping employees and
    family members informed.
•   Use READY.gov and OPM.gov to develop
    Family Preparedness plans
•   Contact and communications information.
•   Immediate Emergency Checklist:
     •   Medical
     •   Financial
     •   Automobile/Transportation
     •   Legal/Administrative
     •   Important documents
         –   Wills and Power of Authorities
         –   Titles and Registrations
 Continuity Program Management Cycle

                    Plans and
                   Procedures



  Develop
 Corrective                          Test, Training
Action Plans                         and Exercise



                Evaluations, After
               Action Reports, and
                Lessons Learned
USFS SCMRRD Office
         IMMEDIATE NEEDS
         • Telephones
         • Photo copy machine
         • Fax machine
         • Printers
         • Computers
         • Facility
         • Cell Phones
         • Vehicles
         • Fuel Cards
         • Site Security
         • Hazmat/Site cleanup contract
            USFS SCMRRD Office
LESSONS LEARNED
• Have a COOP Plan
• Utilizing National Archives
• Use thumb drives for back ups
• Take lap top computers home
• Deal with employee emotions/feelings
• Track employees in facilities after hours/weekends/holidays
• Know your agency claims procedure
• Be able to list your losses
• Check your contracts on leased equipment and responsibility
• Know your cooperators
   – Los Angeles County Fire
   – City of Santa Clarita
   – Federal Executive Board
   – FEMA
   – National Archives
• Procurement or contracting agent with a high warrant approval ability
• Keep copies of equipment contracts on thumb drive
Summary
“Anything adjustable will
  sooner or later need
     adjustment.”
              - Ancient Volkswagen Proverb




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