Budget Billing
Budget Billing Plan Any residential utility customer may request to be on the budget billing plan. This service will be regulated as follows. (1) New residential customers or discontinued customers shall not be allowed to participate in the budget billing plan for 12 months. (2) The city will keep monthly billings at an average level to be determined annually. (3) The program will officially start on the June 1st billing. (4) All budget billing plan accounts will be reviewed annually in the month of July, or at more regular intervals, as deemed necessary by the city, to determine if the customer has accumulated a credit or debit balance. If a debit balance is accumulated, the city will bill the balance over the following 3-month period, interest free. Please note, this amount will be added to the budget billing amount determined. If a credit balance is accumulated, that amount will be deducted from the “newly determined” budget billing amount for the following 3-month period. An account settlement sheet will be provided after the review to show these debit or credit balance calculations. For example: It is determined that my budget billing amount is $100 a month. Assuming I make all 12 payments of $100 a month, I will have paid $1,200 towards my utilities. In July my account is reviewed and my account shows that my actual charges were $1,100 in utilities. My account would then have a credit balance of $100. My new budget billing amount is determined to be $92, so for the next three months the amount due would be $59, which is the new $92 budget billing amount less the $33 credit amount ($100 divided by 3 months). The fourth month and all subsequent months, until the annual review, the budget billing balance will be $92. (5) The budget billing plan shall be discontinued at either the city's or customer's request. (6) Customer's with two delinquent bills per year will automatically be disqualified and removed from the plan if delinquency occurs while enrolled in the plan. (7) If the budget billing plan is cancelled, normal billing shall resume within one month and shall include a debit or credit adjustment.
Budget Billing
Budget Billing Enrollment Form To enroll in the City of Creal Springs Budget Billing Program, please complete the information requested below and return it. For your convenience this form can be mailed, faxed, dropped off in our drop-box, or brought into city hall. If mailing, please mail forms to: City of Creal Springs, Attn: Budget Billing, POB 417, Creal Springs, IL 62922. If faxing, please fax to 618-996-8430. All forms will be reviewed and you will be notified to let you know if you are eligible or not, and how much the budget billing amount will be. Please feel free to call Kristien at 996-2311 with any questions you may have regarding this program. Name:_____________________ Service Address:_______________________ Phone Number:______________ Mailing Address:________________________
By signing below, you are authorizing the City of Creal Springs to enter your account into the budget billing program, and are acknowledging receipt and agreement to the terms and conditions of the budget billing program. I also understand that I will be notified by a representative from the City of Creal Springs to advise me if I qualify for the program, and if so, how much my budget billing amount will be.
Date:______________
Signature:_____________________
Budget Billing
Budget Billing Account Settlement
Name:____________________ Account #:_____________________ Service Address:__________________ Mailing Address:__________________ Current Budget Billing Amount:$__________ Total amount collected between _______ and ________ was $____________ Total accumulated charges for utilities $____________ Difference $____________ New Budget Billing Amount:$___________ Amount to be adjusted over the next 3 billing cycles $____________
Please feel free to contact Kristien at 996-2311 with any questions or concerns regarding this report and please note these changes will take effect during the next billing cycle.