No budget? – No excuse …..
Danny Shaw, CKO Boston Children’s Hospital
Joint Meeting of Boston KM Forum & New England KMPro Bentley College, April 8, 2004
No budget? – No excuse Good, Fast … and Cheap
Provide mechanisms to facilitate and improve customer and partner communication and process flow. Site content and topology.
Senior management sponsorship.
Operational sponsorship.
Selection of technology components. Don’t eat the elephant.
New Initiatives
On-line registry to help with management of care for chronic conditions and to better monitor outcomes. • Physician side. • Patient side. On-line schedule requests. Pre-visit intake forms.
On-line experience journal.
Searchable, collaborative database of 3D ultrasound files to support open heart surgery. Searchable repository of current clinical trials.