Catching up with Central Stations by ProQuest

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Kevin McCarthy, national sales manager, EMERgency24, Chicago: "One obvious trend is that the end-user wants more control over their system. We are offering more services to users that are smart-home oriented and that provide real-time information from your alarm system. We are also in the PERS market (Personal Emergency Response System). Our position is that PERS is a very serious and service-oriented offering. If a person calls us, they're distressed.

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