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					                          ORIANA HOUSE, INC.,
                  STAFF DEVELOPMENT CLASS CATALOG
                                  &
                         COURSE DESCRIPTIONS



                                    WELLNESS COURSES

Wellness courses are designed to assist employees with developing and maintaining a healthy
lifestyle, at work and at home. Wellness courses can benefit employees both physically and
mentally. Courses are offered in the areas of personal health, nutrition, stress management,
financial management, and career success. Within the time frame of two consecutive workbooks,
employees who complete four (4) wellness courses will receive an Oriana House T-shirt.
Employees who complete all nine (9) classes will receive an Oriana House sweatshirt

Self Esteem New Course! (2/25/03, 9am-11am)
What’s your self-worth? Explore some positive changes that can give you more confidence and
lead to a healthier lifestyle.

Prerequisite:         None
Credit:               One 2-hour session
Instructor:           Brian Lewis, Akron General Health and Wellness Center
Recommended for:      All employees

Weight Loss New Course! (6/17/03, 9am-11am)
Billions of dollars are spent every year on products and services to manage weight. Save your
money! This seminar will help you to get healthy by burning calories and losing weight.

Prerequisite:         None
Credit:               One 2-hour session
Instructor:           Akron General Health and Wellness Center
Recommended for:      All employees

Tai Chi and How It Works for Your Health New Course! (4/15/03, 10am-12pm)
Tai Chi, an ancient Chinese martial art, is recognized by contemporary medicine as a
preventative measure for cardiovascular, muscular-skeletal disorders, and stress. This course will
explain why Tai Chi works. The speaker has been practicing Tai Chi for three years and has
studied with a few of the most advanced trainers in the U.S. and Canada.

Prerequisite:         None
Credit:               One 2-hour session
Instructor:           Ekaterina Dubovikova
Recommended for:      All employees




                                              1
Tax Tips to Investing New Course! (2/12/03, 1:00pm-2:30pm)
An easy to understand money-saving tips that will help you around tax time. In addition, the
basics of how to begin your personal savings portfolio will be explored.

Prerequisite:         None
Credit:               One 1.5-hour session
Instructor:           George DeBord & Don Fergusson
Recommended for:      All employees

Stress Management: Basics (4/10/03, 1pm-3pm)
This class introduces methods for identifying and reducing stress in your life.

Prerequisite:         None
Credit:               One 2-hour session
Instructor:           Jim Swanson
Recommended for:      All employees

How to Prepare for Your Evaluation (4/7/03, 2pm-4pm)
Course content includes performance logs, how to highlight your accomplishments, how to
interpret the Agency’s evaluation form, and how to effectively communicate with your supervisor
during the performance evaluation process. Don’t wait until your next evaluation to attend this
course, there’s a lot of pre-evaluation “homework” all employees should be doing.

Prerequisite:         None
Credit:               One 2-hour session
Instructor:           Jodi Fabry
Recommended for:      All employees

Organizing Your Office And Home (6/24/03, 10am-12:30pm)
This class offers essential tips for setting up an organized office and home and how to follow
through to keep them that way.

Prerequisite:         None
Credit:               One 2.5-hour session
Instructor:           Jodi Fabry
Recommended for:      A. A.s to Caseworkers, Caseworkers, Clerical, Program Assistants,
                      HR Dept. Assistants, Public Relations Dept.


What’s Thinking Got To Do With It? (5/5/03, 10am-1pm)
It’s time to stop and think about the way in which you process information. Are you looking at
the whole picture or are you just looking at things from your point of view? Come and discover
if you have any errors in your thinking.

Prerequisite:         None
Credit:               One 3-hour session
Instructor:           Nancy Peteya
Recommended for:      All employees



                                               2
Heart Healthy Living New Course! (4/23/03, 2pm-4pm)
This class will give participants information on healthy living and ways to avoid stroke. Blood
pressure screening will be available for all participants.

Prerequisite:          None
Credit:                One 2-hour session
Instructor:            Mitzi Horn, American Heart Association
Recommended for:       All employees




                            ASSESSMENT AND PROGRAMMING

LSI-R Training (2/4, 8am-4pm; 2/5, 8am-4pm & 2/6/03, 8am-12pm)
This training enables Caseworkers to effectively assess a client’s needs and score a risk level.
Topics include: social learning theory, motivational interviewing and identifying risk factors.

Prerequisite:           Must be a presently using the LSI-R
Credit:                 19 hours, 3 sessions
Instructors:            Joe Suciu, Kelly Cornett, & Rebecca Callahan.
Required for:           All Caseworkers and Intake Specialists who have not previously taken
                        this course.

IPP Training (2/6/03, 1:00pm-3pm)
This training enables Caseworkers to effectively develop an Individual Program Plan.

Prerequisite:           Must be presently using the IPP
Credit:                 One 2-hour session
Instructor:             Kelly Keho
Required for:           All Caseworkers who have not previously taken this course.

Medication Identification New Course! (5/14/03, 1pm-3pm)
Informational session about client medications. You will be shown how to use resources to
identify almost any medication on the market. You will also learn classifications of dangerous
drugs and controlled substances.

Prerequisite:          None
Credit:                One 2-hour session
Instructor:            Denny Sizemore
Recommended for:       All employees




                                               3
IPP Review (6/5/03, 11am-12pm)
This training is designed to serve as a forum for discussion and clarification of issues regarding
the use of the IPP.

Prerequisite:         IPP Training (3 hour session)
Credit:               One 1-hour session
Instructors:          Kelly Keho
Required for:         All Caseworkers six (6) months after taking the
                      3 hour session of IPP training and annually thereafter.

LSI-R Review (6/5/03, 9am-11am)
This training is designed to serve as a forum for discussion and clarification of issues regarding
the use of the LSI-R.

Prerequisite:          LSI-R Training (19 hours)
Credit:                One 2-hour session
Instructors:           Kelly Cornett, Rebecca Callahan
Required for:          All Caseworkers and Intake Specialists six (6) months after taking the
                       19-hour session of LSI-R training and annually thereafter.



                            CHEMICAL DEPENDENCY COURSES

Addictive Brain (2/24/03, 1pm-3pm and 6/23/03, 1pm-3pm)
This class is an introduction to the concept of addiction as a brain disease and how it affects client
behavior.

Prerequisite:          None
Credit:                One 2-hour session
Instructor:            Glenn Snyder
Recommended for:       All employees

Family Dynamics (3/19/03, 10am-12pm)
This class looks at the effects of addiction on the family, specifically the roles that evolve to cope
with the situation.

Prerequisite:          None
Credit:                One 2-hour session
Instructor:            Bill Boswell
Recommended for:       All employees

Relapse and Recovery New Course! (5/14/03, 10am-12pm)
The barriers and challenges clients face when attempting to make lifestyle changes.

Prerequisite:          None
Credit:                One 2-hour session
Instructor:            Bill Boswell
Recommended for:       All employees


                                                4
                                      CLIENT BEHAVIOR

Basic Mental Illness Review (5/7/03, 10:30am-12:30pm)
This class introduces the essentials of understanding mental illness and the individuals afflicted
with it. The course includes lecture, discussion, and review of selected mental health videos.

Prerequisites:         None
Credit:                One 2-hour session
Instructor:            Beth McMinn-Sullivan
Recommended for:       All employees

Reality Therapy (4/2 & 4/3/03, 9am-5pm)
This is two days of highly interactive lecture, role playing, and practical application of
Dr.William Glasser’s Reality Therapy. The training is held at the Goodyear Metro Parks on
Newton Street.

Prerequisite:          None
Credit:                Two 7-hour sessions (1 hour lunch each day)
Instructor:            Jim Thompson, The Friendly Center, Toledo, OH
Recommended for:       All employees

Why Good People Do Bad Things (3/27/03 10am-12:30pm)
Do good people do bad things? In an attempt to explain why people commit crimes, this class
will cover classical theories and more modern explanations for criminal behavior.

Prerequisite:           None
Credit:                 One 2.5-hour session
Instructors:            Alec Boros & Rebecca Callahan
Recommended for:        All employees

Why Good People Do Bad Things Part Deux New Course! (5/8/03 10am-12:30pm)
This course continues to explore why people commit crimes. Part II focuses on women and
juvenile offenders as well as white collar crime.

Prerequisite:           None
Credit:                 One 2.5-hour session
Instructors:            Alec Boros & Rebecca Callahan
Recommended for:        All employees




                                               5
Why Hate a Shepard: Working with LGBT Clients (3/4/03, 9am-11am)
Increase your cultural competency for working with lesbian, gay, bisexual, and transgender
(LGBT) people. This course will cover terminology, how to handle harassment; and client
resources.

Prerequisite:          None
Credit:                One 2-hour session
Instructors:           Joe Suciu & Rebecca Callahan
Recommended for:       All employees




                                   COMPUTER COURSES

Basic Windows (4/1/03, 9am-12pm)
This is an overview of the Windows 98 operating environment. Course content includes: working
with Windows and Windows components (menus, borders, scroll bars, minimize, maximize,
etc.); working with multiple programs at the same time; Windows Clipboard (cut, copy, paste);
and Windows Explorer (working with files and directories, locating, moving, copying, deleting,
etc.).

Prerequisite:         None
Credit:               One 3-hour session
Instructor:           Tom Swinscoe
Recommended for:      All computer users

Microsoft Word Basics (2/26 & 2/27/03, 9am-12pm)
This course covers basic word processing skills using MS Word. Students will learn: creating
documents; printing options; cut, copy, paste; formatting (margins, line and paragraph spacing,
alignment); tabs; paragraph indents; find and replace and templates.

Prerequisites:        Basic Windows or familiarity with Windows.
Credit:               Two 3-hour sessions
Instructor:           Tom Swinscoe
Recommended for:      All Computer Users

Microsoft Word Intermediate (4/16 & 4/17/03, 1pm-4pm)
This course covers more advanced word processing features using MS Word. Course content
includes: combining documents; headers/footers; tables; outlines; sections and columns and
pictures. The class is appropriate for users who need to do more than type simple memos and
letters.

Prerequisites:        Microsoft Word Basics or familiarity with the MS Word program.
Credit:               Two 3-hour sessions
Instructor:           Tom Swinscoe
Recommended for: A. A.s to Caseworkers, Assistants to Vice-Presidents, Clerical,
Employment Assistants, HR Dept. Assistants, Lead Resident Supervisors, Program Assistants
Microsoft Word: Charting (3/27/03, 10am-12pm)
This course covers creating data sheets, bar charts, and pie charts using the Microsoft Chart
application in MS Word.
                                              6
Prerequisites:        Microsoft Word Basics or familiarity with MS Word program.
Credit:               One 2-hour session
Instructor:           Tom Swinscoe
Recommended for:      Accounting Assistants, Clerical, A.A.s to Caseworkers, HR Dept.
                      Assistants, Public Relations Dept., Research Dept.

Microsoft Word: Mail Merge (6/3/03, 10am-12pm)
This course covers the mail merge function. Mail merge is used for large mailings. For example,
it can take addresses from one file and merge them with a letter to create a separate document for
each address.

Prerequisites:        Microsoft Word Basics or familiarity with MS Word program.
Credit:               One 2-hour session
Instructor:           Tom Swinscoe
Recommended for:      Accounting Assistants, A.A.s to Caseworkers, Assistants to Vice-
                      Presidents, Clerical, HR Dept. Assistants, Program Assistants,
                      Public Relations Dept., Research Dept.

Microsoft Word: Tables and Graphics (4/30/03, 1pm-3:30pm)
This course covers creating tables (a grid of boxes that you can type in). It also covers how to
insert and manipulate graphics including Clip Art, the Oriana House logo, etc.

Prerequisites:        Microsoft Word Basics or familiarity with MS Word program.
Credit:               One 2.5-hour session
Instructor:           Tom Swinscoe
Recommended for:      Accounting Assistants, A.A.s to Caseworkers, Assistants to Vice
                      Presidents, Clerical, HR Dept. Assistants, Program Assistants,
                      Public Relations Dept., Research Dept.


Microsoft Excel Basics (3/5 & 3/6/03, 1pm-4pm and 6/4 & 6/5/03, 1pm-4pm)
This course covers the basics of setting up a spreadsheet using MS Excel. The class focuses on
manipulating existing spreadsheet files and creating new ones. Course includes: creating
worksheets; printing options; formulas; functions; formatting worksheets (inserting/deleting
columns/rows, changing width/height, number formats); working with multiple
worksheets/workbooks; 3-Dimensional formulas and charts.

Prerequisites:        Basic Windows or familiarity with Windows.
Credit:               Two 3-hour sessions
Instructor:           Tom Swinscoe
Recommended for:      Accounting Assistants, A.A.s to Caseworkers, Assistants to Vice-
                      Presidents, Clerical, Directors, HR Dept. Assistants, Intake Specialists,
                      Program Assistants, Public Relations Dept., Research Dept.




                                               7
Microsoft Excel: Database Features (5/15/03, 1pm-3pm)
This class covers using MS Excel to store and manipulate information. Participants learn to sort,
filter, summarize and report on data from a list.

Prerequisites:        Microsoft Excel Basics or familiarity with MS Excel
Credit:               One 2-hour session
Instructor:           Tom Swinscoe
Recommended for:      Accounting Assistants, A.A.s to Caseworkers, Assistants to Vice-
                      Presidents, Clerical, Directors, HR Dept. Assistants, Intake Specialists,
                      Program Assistants, Public Relations Dept., Research Dept.

Microsoft Excel Intermediate (6/18 & 6/19/03, 1pm-4pm)
This class covers more advanced features using MS Excel. Contents include: naming cells and
formulas; functions (VLOOKUP, IF, MIN, MAX, COUNTA, ROUND, PMT); find and replace;
screen display; consolidating data; macros and protecting data.

Prerequisites:        Microsoft Excel Basics or familiarity with MS Excel.
Credit:               Two 3-hour sessions
Instructor:           Tom Swinscoe
Recommended for:      Program Assistants, Accounting Assistants, Research Dept., HR
                      Dept. Assistants

Microsoft PowerPoint (2/5 & 2/6/03, 9am-12pm)
This class covers the basics of creating a slide show presentation using MS PowerPoint. Topics
include: creating presentations; using graphs; WordArt; organization charts; drawings and Clip
Art; templates; transitions and special effects.

Prerequisites:        Basic Windows or familiarity with Windows.
Credit:               Two 3-hour sessions
Instructor:           Tom Swinscoe
Recommended for:      Assistants to Vice-Presidents, Directors, HR Dept. Assistants, Program
                      Coordinators, Program Administrators Program Managers, Program
                      Administrators, Public Relations Dept., Research Dept.

Microsoft Outlook (E-Mail) (2/12/03, 10am-12pm and 5/28/03, 2pm-4pm)
This class covers the sending/receiving e-mail; Message Management (Saving, deleting, moving,
distribution lists, Out-of-office Assistant).

Prerequisites:        None
Credit:               One 2-hour session
Instructor:           Tom Swinscoe
Recommended for:      All employees who send and receive e-mail




                                              8
                                        COURT COURSES


Court Testifying (1/22/03, 1:30pm-3:30pm and 6/18/03, 1:30pm-3:30pm)
If you get called into court, you should be prepared. This interactive “how to” course covers
conduct while on the witness stand, juror perception of you and your actions, and various
courtroom tactics used by defense and prosecuting attorneys.

Prerequisites:         None
Credit:                One 2-hour session
Instructor:            Mary Jones
Recommended for:       All employees

Understanding the Court System (3/5/03, 1pm-3pm and 5/7/03, 1pm-3pm)
This class covers the civil and criminal court system, as well as the difference between felonies
and misdemeanors. Also included are discussion on court personnel, their functions within the
court, and the intricacies of the federal, state, and local court systems that refer clients to Oriana
House, Inc., programs.

Prerequisites:         None
Credit:                One 2-hour session
Instructor:            Bernie Rochford
Recommended for:       All employees




                                         HEALTH SKILLS

CPR (1/14/03, 9am-11am; 2/13/03, 8am-10am, 10:30am-12:30pm, 2pm-4pm; 3/18/03,
9am-11am; 4/15/03, 1pm-3pm; 5/13/03, 1pm-3pm; and 6/3/03, 9am-11am)
Cardiopulmonary Resuscitation certification and re-certification are offered to make sure all staff
have basic, life-saving skills.

Prerequisites:         None
Credit:                One 2-hour session
Instructor:            Nursing Staff
Required for:          Certification is required of all employees

First Aid (1/14/03, 12:30pm-3:30pm; 2/13/03, 8am-11am, 1pm-4pm; 4/17/03, 8am-11am;
and 5/16/03, 1pm-4pm)
First Aid certification and re-certification are offered to provide staff with standard and essential
emergency care skills.

Prerequisites:         None
Credit:                One 3-hour session
Instructor:            Nursing Staff
Required for:          Certification is required of all employees


                                                 9
HIV & AIDS: Advanced (6/16/03, 1pm-4pm)
This advanced course covers various topics such as: updated HIV/AIDS treatments, current
medications, community resources, and guidelines for effectively working with the HIV/AIDS
client.

Prerequisite:         HIV/AIDS: The Basics
Credit:               One 3-hour session
Instructor:           Rick Lange
Recommended for:      Caseworkers, Counselors, Counselor Interns, Program Administrators,
                      Program Coordinators, Program Managers, Resident Supervisors,
                      Treatment Staff.




                                 SUPERVISORY TRAINING
                                   (For Supervisors Only)

Core supervisory training (Part I ) Employee Discipline (3/17/03, 10am-12pm)
Participants learn how to keep effective action logs and how to deal with disciplinary issues head
on. Course content includes handouts, exercises, and role playing.

Prerequisite:         Must be a Supervisor
Credit:               One 2-hour session
Instructor:           Jodi Fabry
Required:             For all Supervisors

Core supervisory training (Part II ) Conducting Performance Evaluations (6/4/03, 2pm-4pm)
This class reviews the Agency’s policy regarding performance evaluations. Supervisors will
learn the dos and don’ts of conducting evaluations using hands-on exercises.

Prerequisite:        Must be a Supervisor
Credit:              One 2-hour session
Instructor:          Jodi Fabry
Required:            For all Supervisors

Core supervisory training (Part III ) Interviewing and Selection (4/7/03, 10am-12pm)
This class covers the critical elements of interviewing and the necessary documentation.
Supervisors will learn how to effectively evaluate resumes and applications and will expand their
knowledge of employment law.

Prerequisite:         Must be a Supervisor
Credit:               One 2-hour session
Instructor:           Nicky Roberts & Ro-Ellen Derkin
Required:             For all Supervisors



                                              10
Addressing Performance Problems New Course! (5/13/03, 10am-12pm)
A brief over view of applicable laws when addressing employee’s performance issues. If only
employees could read supervisors’ minds . . . This course will help supervisors clearly
communicate their expectations to staff.

Prerequisite:         Employee Discipline
Credit:               One 2-hour session
Instructors:          Jodi Fabry
Recommended for:      All Supervisors

Coaching Skills (5/6/03, 1:30pm-3:30pm)
This course shows supervisors how to advocate for their employees, how to spot “trouble” areas,
and how to keep communication channels open.

Prerequisite:         Must be a Supervisor
Credit:               One 2-hour session
Instructors:          Ro-Ellen Derkin & Tom Swinscoe
Recommended for:      All Supervisors

Employment Law (4/22/03, 1:30pm-4pm)
This class instructs participants on supervisory liability, employment law updates, workplace
harassment, ADA, FMLA, wrongful termination, and discrimination.

Prerequisite:         Must be a Supervisor
Credit:               One 2.5-hour session
Instructors:          Mary Jones & Jodi Fabry
Recommended for:      All Supervisors

The Qualities of Leadership (3/19/03, 1:30pm-4pm)
This material-intense class will discuss the indispensable qualities of a Leader and how to
become a person that others will want to follow. Get the results you need with the people you
have.

Prerequisite:         Must be a Supervisor
Credit:               One 2.5-hour session
Instructor:           Mary Jones
Recommended for:      All Supervisors

Investigative Report Writing (3/26/03 1pm-3pm and 6/26/03 1pm-3pm)
Supervisors taking this course will learn how to document incidents and accidents from an
investigative viewpoint. Evidence preservation for later use will be taught. Supervisors will also
learn how to write a clear and concise report that accurately reflects the incident.

Prerequisite:         Must be a Supervisor
Credit:               One 2-hour session
Instructor:           Denny Sizemore
Recommended for:      All Supervisors




                                             11
Understanding the Family and Medical Leave Act (FMLA) (2/25/03, 2pm-4pm)
This information-packed session consists of an overview of FMLA and practical guidance of how
and when the act applies to your employees.

Prerequisite:         Must be a Supervisor
Credit:               One 2-hour session
Instructor:           Jodi Fabry
Recommended for:      All Supervisors

Violence in the Workplace (3/6/03, 1pm-2:30pm)
This class reviews the Oriana House, Inc., Policy and Procedure concerning violence in the
workplace. It will identify types of violent acts, high and low risk workplaces, profiles of
offenders and steps that can be taken to help prevent workplace violence.

Prerequisite:         Must be a Supervisor
Credit:               One 1.5-hour session
Instructor:           Denny Sizemore
Recommended for:      All Supervisors

Employee Recognition: How to Empower & Reward Your Staff (6/25/03, 10am-12pm)
Learn how to empower your staff and bring out their creative and innovative qualities. This
course will cover basic recognition principles and emphasize improving the morale and
productivity of your staff.

Prerequisite:          Must be a Supervisor
Credit:                One 2-hour session
Instructors:           Lisa Disabato-Moore & Christine Higham
Recommended for:       All Supervisors




                                     WRITING COURSES

Business Writing: Letters and Memos (3/18/03, 1pm-3pm)
This class covers the basics of accepted practice in business writing. Content includes: letter &
memo elements, writing tips, proof reading, formatting and templates in MS Word.

Prerequisite:         None
Credit:               One 2-hour session
Instructor:           Tom Swinscoe
Recommended for:      A. A.s to Caseworkers, Assistants to Vice-Presidents, Caseworker,
                      Clerical, Employment Assistants, HR Dept. Assistants, Lead Resident
                      Supervisors, Program Assistants, Program Coordinators, Program
                      Managers, Program Administrators, Public Relations Dept.




                                              12
Documentation Strategies for Effective Case Management (5/15/03, 1:30pm-3:30pm)
This course will discuss professionally accepted standards for documentation techniques that can
be utilized in various types of human service agencies, such as, criminal justice, chemical
dependency, and mental health. This session will also discuss how these techniques can enhance
case management skills and improve communication with other agencies. Students will engage in
interactive discussions of sample documents.

Prerequisite:          None
Credit:                One 2-hour session
Instructor:            Dennis Ingram
Recommended for:       Caseworkers.

Grammar and Usage One (3/20/03, 9:30am-12pm)
Learn the basic grammar rules that can help you to write more clearly and “correctly.” Content
includes: sentence structure; punctuation; spelling rules; pronoun errors and parts of speech.

Prerequisite:          None
Credit:                One 2.5-hour session
Instructor:            Tom Swinscoe
Recommended for:       All employees

Grammar and Usage Two (5/8/03, 1pm-3:30pm)
A continuation of Grammar and Usage One, this class concentrates more on the big picture--
grammar in usage. Content includes: vocabulary; wordy prose; avoiding sexist language and
dangling modifiers.

Prerequisite:          Grammar and Usage One
Credit:                One 2.5-hour session
Instructor:            Tom Swinscoe
Recommended for:       All employees

Federal Report Writing (3/26/03, 9am-12pm)
This class is set up for staff new to working with Federal clients. In addition to a review of the
correct way to complete general Federal shift paperwork, this class covers the basic how to’s of
the Federal Incident Report & Investigations.

Prerequisite:          None
Credit:                One 3-hour session
Instructors:           Rebecca Callahan
Recommended for:       Resident Supervisors




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