Lecture 8
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Lecture 8:
The School as a social system
•The participatory management model
•Theory X, Y and Z
•TQM
•The school as a social system.
The participatory management model
• Places greater emphasis on teacher
morale and job satisfaction
• Stresses the importance of motivating
teachers and building organization to
fulfill it.
• The organization is structured to satisfy
teachers’ needs, thus facilitating high
teacher productivity.
Theory X
• Theory X works on the assumption
that the average person dislikes
work and therefore needs to be
coerced, controlled, directed and
threatened.
Theory Y
• On the other hand, Theory Y is based
on the assumptions that
(a) work is natural, (b) commitment is
based on the rewards for achievement
and (C) under proper environment,
people accept and seek responsibility.
Theory Z
• Theory Z is like Theory Y, however,
stresses on TQM with emphasis on
teamwork, training and extensive
collection and analysis of data.
TQM (Deming, 1988)
(Key Principles)
• Create constancy of purpose – improve
quality of education for all students.
• Adopt the new philosophy – rethink school
mission, priorities, teaching learning
strategies (together) where success for every
student is the main goal.
TQM (principles continued)
• Cease dependency on heads to achieve quality
(prevention is better than cure) – head start
and follow through pre-school to tertiary
education.
• End the business of awarding business on the
basis of prize alone – schools must establish
long-term relationships of loyalty and trust.
• Improve quality and productivity – teaching
learning approaches based on the latest
research, consistent with learning styles,
multiple intelligences, providing for a wide
range of students (handicapped, learning
disabled, at-risk and special education needs.
TQM (principles continued)
• Institute training/professional development on
the job (new teaching learning strategies, new
assessment strategies and new management
system-IT).
• Institute leadership – systems thinking.
• Drive out fear – focus on processes and
outcomes and try not to blame individuals for
failures.
• Breakdown barriers among staff – focus on
interdisciplinary instruction, team teaching,
writing across the curriculum and transfer of
learning (vocationalizing).
TQM (continued)
• Institute a vigorous program of education
and training – new methods of school
management (group dynamics, consensus
building, collaborative styles of decision-
making).
• Put everyone to work to accomplish the
transformation – clear plan of action to
workout the mission, internalize the quality
mission.
In brief TQM
• focuses on students and the
community
• is dedicated to continual improvement
– personally and collectively
• sees the school as a true learning
organization
• views the school as a social system.
• is the responsibility of top school
management.
School as a Social System
• A social system refers to activities and
interactions of groups of members brought
together for a common purpose.
• A useful framework to understand this is the
Getzels-Guba model.
• They see a social system as involving two
dimensions: institutions (with certain roles
and expectations) and individuals (with
certain personalities and need-dispositions.
Institution Role Role Expectations
Social Observed
System Behavior
Individual Personality Need-Dispositions
Cultural dimensions
• The classroom is a unique social system –
mediated by cultural factors (ethos, mores
and values) as well as psychological
aspects.
• This models also has three conflicts – role
conflicts, personality conflicts and role-
personality conflicts.
Getzels’ latest model:communities
dimension (6 communities)
• Local communities
• Administrative community
• Social community
• Instructional community
• Ethnic community
• Ideological community
Task
We can view the school as a social
system. Discuss this statement
providing illustrations from your
school.
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