Balanced Scorecard Design and Performance Impacts: Some Australian Evidence by ProQuest


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									                    JAMAR                                          Vol. 6 · Number 2 · 2008

Balanced Scorecard                                  Introduction
Design and Performance                              Since its popularisation by Kaplan and
                                                    Norton (1992, 1993), the concept of the
Impacts: Some Australian                            Balanced Scorecard (BSC) has seen an
Evidence                                            evolutionary development in practitioner
                                                    based literature. Originally conceived as a
David Bedford*                                      diagnostic tool that provided managers with
David A Brown*                                      a comprehensive assessment of
Teemu Malmi**                                       organisational performance, Kaplan &
Prabhu Siv
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