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Factors Affecting the Adoption of Radio Frequency Identification Technology by Logistics Service Providers: An Empirical Study

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The factors influencing RFID technology adoption by logistics service providers from the perspective of technology, organization and environment is studied. The data came from a questionnaire survey on logistics service providers in Taiwan, and 142 companies. According to the survey results, about 60% of logistics service providers are interested in RFID technology, but only about 17% of them have the experience of adopting RFID technology. Each of the factors had a positive influence on the adoption of RFID technology. The following factors were found to be significantly related to the adoption of RFID technology by the companies in the sample; explicitness and accumulation of technology, organizational encouragement, quality of human resources, and governmental support. [PUBLICATION ABSTRACT]

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