Customer Interaction Solutions TMC Labs Innovation Awards 2008 - PDF - PDF by ProQuest

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This is the ninth installment of the TMC Labs Innovation Awards recognizing the truly unique and innovative products and services within the call center industry. They proudly bestow a TMC Labs Innovation Award on 20 deserving winners. These include: 1. Aplicor Inc, Aplicor Enterprise, 2. Ascendent Systems, Ascendent Voice Mobility Suite, 3. Cicero Inc, Cicero, 4. CosmoCom, CosmoCall Universe, 5. IEX Corp, a NICE company, IEX TotalView Workforce Management, 6. KANA Software, KANA Suite v.10, 7. Merced Systems Inc, Merced Performance Suite, 8. NICE Systems Ltd, NICE Interaction Analytics, 9. NTRglobal, NTRsupport, and 10. Numara Software, Numara FootPrints 8.

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