Making IT Project De-Escalation Happen: An Exploration into Key Roles * by ProQuest

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Given the persistent and costly problem of escalating IT projects, it is important to understand how projects can be de-escalated successfully, resulting in project turnaround if possible, or termination if necessary. Recent work suggests that the instantiation of specific roles may be central in bringing about de-escalation. However, few such roles have been identified to date and there has been no systematic study of key roles. In this paper, we therefore explore roles in IT project de-escalation using a single-case approach. Results suggest that de-escalation not only depends on the existence of particular roles, but also on role interaction. We identify seven roles that are of substantial importance in shaping whether and how de-escalation is carried out: messenger, exit sponsor, exit champion, exit blocker, exit catalyst, legitimizer, and scapegoat. Furthermore, we offer a set of propositions that capture key role interactions during de-escalation. Implications for research and practice are discussed. [PUBLICATION ABSTRACT]

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									                                                                                                                                                                              Research Article
Journal of the Association for Information Systems




                                                               Making IT Project De-Escalation Happen:
                                                               An Exploration into Key Roles *

                                                                Magnus Mähring                                             Lars Mathiassen
                                                                Stockholm School of Economics                              J. Mack Robinson College of Business
                                                                magnus.mahring@hhs.se                                      Georgia State University
                                                                                                                           lmathiassen@gsu.edu
                                                                Mark Keil
                                                                J. Mack Robinson College of Business                       Jan Pries-Heje
               
								
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