Be Curious, Not Confrontational by ProQuest


Watching co-workers interact in team meetings provides numerous examples of how people tend to get "furious rather than curious" when they disagree with something someone else has said. Many jump too quickly to let colleagues "see" why they are wrong and how their logic is faulty. A better way to communicate with colleagues is to be curious. If someone says something you do not agree with, or even that you know's is incorrect, begin with an open-ended question. Asking questions works because you ask your colleague to think more deeply about the consequences or implications of his or her thinking.

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