The Healthcare Financial Management Association (HFMA) members are leading the industry to improve communications and other processes, and to fix a broken payment system. All HFMA members are busy each day with their jobs and countless other responsibilities. But taking the time to make connections can pay off in important ways. The author challenges each of you, members of HFMA, to be on the lookout for others. Share with members of your community what HFMA and your organization are doing to improve healthcare finance in America. These personal connections go a long way toward building trust between hospitals and the people they serve.
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